Submit a Review for Whittingham House
Whittingham Avenue, Southend-on-Sea, SS2 4RH
View full details of Whittingham HouseLatest Reviews for Whittingham House
04 June 2026
The care home situated on the east side of Southend is easy to find with adequate parking. The reception staff are very approachable and are always aware of the residents' conditions and location within the residence.The staff are very friendly and consisderate and put on activites most weeks.Today
there is a BBQ. Mum seems to be quite happy and knows she is being well looked after.
29 May 2026
My review about Whittingham House is nothing but excellent all the way round.
28 May 2026
The staff and management team are really really amazing. They all know everyone's name from family to residents and who your related to. They all look after my mum with upmost care and respect, even though she may not interact very much but she happy. I do feel mums room could do with a paint job
as a bit tired but generally all good.
13 March 2026
I have been here for respite care since mid December 2025. The staff, nurses & carers are kind & considerate at all times. All are hard working. Well done.
11 March 2026
Since my dad's been here he's been very happy and stable. There's lots of activities going on and he participates in all of them. When he was at home he just sat in front of the TV. The staff are wonderful, they take care and genuinely enjoy doing so. The home is spotless and food is 10/10. I'm so
happy he's here.
20 February 2026
I like doing karaoke and bingo and parties. I like the food.
20 February 2026
Since arriving at Whittingham House, this establishment has exeeded all my expectations and am totally satisfied and contented with the services provided. All staff are dedicated and committed across the wife range of nationalities employed here, sometimes dealing with, at times, rather challenging
situations.
01 October 2025
Mother-in-law returned for 2 weeks of respite care as before; she was greeted warmly and welcomed back by all the staff. She looked well on our visit to collect her and return her home. Cannot fault the care provided. Thank you.
29 August 2025
My wife has been at Whittingham House for over eighteen months. The management and staff are always helpful. To me it seems there is a very good cleanliness regime. I visit my wife regularly and I have always been reassured that she is being well card for.
13 August 2025
Generally very good and homely. Sometimes there seems to be a lack of staff upstairs.
10 July 2025
I have always found all staff to be courteous and helpful. The catering at Whittingham House is excellent and the communal areas are clean, well decorated and spacious. The outside space at the front and to the rear is very pleasant and my brother likes to sit in the rear garden and read his book.
The manager always keeps me fully informed of any issues and I feel confident that my brother is being well cared for.
I would have given 5 stars but when we looked for a care home, one of the reasons we chose Whittingham House was because the website stated that residents are able to go out to the seafront etc. in the minibus. I have raised this issue in the past and I was told that the minibus was out of action due to mechanical failure. I also raised the issue at one of the residents meetings and was told that Head Office were looking into it. That was the last I heard and as far as I am aware the minibus has still not been repaired.
All in all a very good care home.
07 July 2025
My partner is happy here which gives me peace of mind and always dressed okay.The staff are lovely always asked if I want a drink when I arrive.
09 June 2025
The care my mother received was excellent, the carers were all lovely people. The food was obviously good mum didn't complain once in 3 years about food. During her last days the care she received from the home staff was excellent and compassionate.
The reason I didn't give 5 stars was the cost of
the home.I was told I had to pay a huge bill each month to subsidise all the council patients. This is totally unfair.
I would and have recommended the home to friends.
12 May 2025
I'll like to thank the staff for the care and hard work that they put in everyday to make the residents feel at home. Our brother seems content to be at the care home and as a family it's comforting to know that our brother is being taken good care of. Never a boring moment because of the various
activities that the staff engage with the residents. The smile on their faces, say it all. Thanks for the priceless feedbacks of pictures and video clips of our brother.
12 May 2025
The care provided by home is first class. I am kept informed promptly of any problems by the staff. I am welcomed by all of the staff when I visit and it is clear that contact between my sister in law and the staff is very friendly.
08 May 2025
We feel Whittingham House is safe and secure, and the care taken by all the staff to ensure all residents and relatives feel confident everyone is in safe hands. The leaders are very efficient and professional. Questions and requests are answered quickly and effectively. Their door is always open
to relatives, and they are always visible and approachable. We feel all the staff are very caring, kind, attentive, helpful, hardworking, considerate and friendly. They perform all their duties in a professional and effective way. They are extremely helpful and approachable to all the relatives, ensuring we are well looked after. Nothing is too much trouble for them. We are kept informed on our relatives wellbeing. The thoughtful and engaging activities are hugely beneficial. We are very regular visitors and from that gain an extremely positive impression of how Whittingham House is run. We are very happy Mum is there, and we would definitely recommend Whittingham House to other families.
07 May 2025
My mother has been a resident here for 2.5 yrs. The new senior management team have been an absolute delight to work with, highly proactive and nothing is too much trouble. I feel confident that my mother is under the best care. Likewise, their staff provide the utmost care and support and I have
high respect and regard for their loyalty and ongoing hardwork provided within this sector.
I would not hesitate recommending Whittingham House Care Home to others.
PS -
One small thing. It would be most helpful if it was compulsory for all staff to wear a name badge so we are able to identify and share special praise with Management.
07 May 2025
Staff always friendly towards me when I'm there visiting my mother. Good atmosphere in the home and cleaning aways taking place.
The staff do join in with the activities especially the music ones and party's/events that the home do.
My mum is a private resident and has to pay for her keep there.
The charges per week are really too much, so expensive. She doesn't get any different treatment from the other residents either.
07 May 2025
Whittingham House look after my dad with love and care. He enjoys staying here and he is at home. They have a lovely way that they treat and deal with Dad and cannot do enough for him and us as a family. Always so welcoming, and the communication is fantastic, with lots for dad to be able to join in
with.
Thanks for all you do x
07 May 2025
I was dreading putting my mum in a home but due to her complex needs I could no longer put it off. The staff and care provided at Whittingham House are exceptional. They try really hard to give mum the care and attention she needs and the social life is fantastic from karaoke to bingo to regular
themed parties. Mum is so happy here I wish I'd moved her a lot earlier.
Latest Reviews for Whittingham House
04 June 2026
The care home situated on the east side of Southend is easy to find with adequate parking. The reception staff are very approachable and are always aware of the residents' conditions and location within the residence.The staff are very friendly and consisderate and put on activites most weeks.Today
there is a BBQ. Mum seems to be quite happy and knows she is being well looked after.
29 May 2026
My review about Whittingham House is nothing but excellent all the way round.
28 May 2026
The staff and management team are really really amazing. They all know everyone's name from family to residents and who your related to. They all look after my mum with upmost care and respect, even though she may not interact very much but she happy. I do feel mums room could do with a paint job
as a bit tired but generally all good.
13 March 2026
I have been here for respite care since mid December 2025. The staff, nurses & carers are kind & considerate at all times. All are hard working. Well done.
11 March 2026
Since my dad's been here he's been very happy and stable. There's lots of activities going on and he participates in all of them. When he was at home he just sat in front of the TV. The staff are wonderful, they take care and genuinely enjoy doing so. The home is spotless and food is 10/10. I'm so
happy he's here.
20 February 2026
I like doing karaoke and bingo and parties. I like the food.
20 February 2026
Since arriving at Whittingham House, this establishment has exeeded all my expectations and am totally satisfied and contented with the services provided. All staff are dedicated and committed across the wife range of nationalities employed here, sometimes dealing with, at times, rather challenging
situations.
01 October 2025
Mother-in-law returned for 2 weeks of respite care as before; she was greeted warmly and welcomed back by all the staff. She looked well on our visit to collect her and return her home. Cannot fault the care provided. Thank you.
29 August 2025
My wife has been at Whittingham House for over eighteen months. The management and staff are always helpful. To me it seems there is a very good cleanliness regime. I visit my wife regularly and I have always been reassured that she is being well card for.
13 August 2025
Generally very good and homely. Sometimes there seems to be a lack of staff upstairs.
10 July 2025
I have always found all staff to be courteous and helpful. The catering at Whittingham House is excellent and the communal areas are clean, well decorated and spacious. The outside space at the front and to the rear is very pleasant and my brother likes to sit in the rear garden and read his book.
The manager always keeps me fully informed of any issues and I feel confident that my brother is being well cared for.
I would have given 5 stars but when we looked for a care home, one of the reasons we chose Whittingham House was because the website stated that residents are able to go out to the seafront etc. in the minibus. I have raised this issue in the past and I was told that the minibus was out of action due to mechanical failure. I also raised the issue at one of the residents meetings and was told that Head Office were looking into it. That was the last I heard and as far as I am aware the minibus has still not been repaired.
All in all a very good care home.
07 July 2025
My partner is happy here which gives me peace of mind and always dressed okay.The staff are lovely always asked if I want a drink when I arrive.
09 June 2025
The care my mother received was excellent, the carers were all lovely people. The food was obviously good mum didn't complain once in 3 years about food. During her last days the care she received from the home staff was excellent and compassionate.
The reason I didn't give 5 stars was the cost of
the home.I was told I had to pay a huge bill each month to subsidise all the council patients. This is totally unfair.
I would and have recommended the home to friends.
12 May 2025
I'll like to thank the staff for the care and hard work that they put in everyday to make the residents feel at home. Our brother seems content to be at the care home and as a family it's comforting to know that our brother is being taken good care of. Never a boring moment because of the various
activities that the staff engage with the residents. The smile on their faces, say it all. Thanks for the priceless feedbacks of pictures and video clips of our brother.
12 May 2025
The care provided by home is first class. I am kept informed promptly of any problems by the staff. I am welcomed by all of the staff when I visit and it is clear that contact between my sister in law and the staff is very friendly.
08 May 2025
We feel Whittingham House is safe and secure, and the care taken by all the staff to ensure all residents and relatives feel confident everyone is in safe hands. The leaders are very efficient and professional. Questions and requests are answered quickly and effectively. Their door is always open
to relatives, and they are always visible and approachable. We feel all the staff are very caring, kind, attentive, helpful, hardworking, considerate and friendly. They perform all their duties in a professional and effective way. They are extremely helpful and approachable to all the relatives, ensuring we are well looked after. Nothing is too much trouble for them. We are kept informed on our relatives wellbeing. The thoughtful and engaging activities are hugely beneficial. We are very regular visitors and from that gain an extremely positive impression of how Whittingham House is run. We are very happy Mum is there, and we would definitely recommend Whittingham House to other families.
07 May 2025
My mother has been a resident here for 2.5 yrs. The new senior management team have been an absolute delight to work with, highly proactive and nothing is too much trouble. I feel confident that my mother is under the best care. Likewise, their staff provide the utmost care and support and I have
high respect and regard for their loyalty and ongoing hardwork provided within this sector.
I would not hesitate recommending Whittingham House Care Home to others.
PS -
One small thing. It would be most helpful if it was compulsory for all staff to wear a name badge so we are able to identify and share special praise with Management.
07 May 2025
Staff always friendly towards me when I'm there visiting my mother. Good atmosphere in the home and cleaning aways taking place.
The staff do join in with the activities especially the music ones and party's/events that the home do.
My mum is a private resident and has to pay for her keep there.
The charges per week are really too much, so expensive. She doesn't get any different treatment from the other residents either.
07 May 2025
Whittingham House look after my dad with love and care. He enjoys staying here and he is at home. They have a lovely way that they treat and deal with Dad and cannot do enough for him and us as a family. Always so welcoming, and the communication is fantastic, with lots for dad to be able to join in
with.
Thanks for all you do x
07 May 2025
I was dreading putting my mum in a home but due to her complex needs I could no longer put it off. The staff and care provided at Whittingham House are exceptional. They try really hard to give mum the care and attention she needs and the social life is fantastic from karaoke to bingo to regular
themed parties. Mum is so happy here I wish I'd moved her a lot earlier.