Whittingham Avenue, Southend-on-Sea SS2 4RH
Whittingham House care home is located in the heart of Southend-on-Sea.
Residents in its care include those with dementia.
Clients who come to Whittingham House can benefit greatly from staying in a such a fantastic location. Numerous trips to the seaside are arranged during the spring and summer months.
The care home welcomes people for long stays, short stays and offers respite.
The entire building is built for maximum ease of access and comfort for all residents.
Residents may bring their own furniture and can also bring their pets.
The care home is owned by Strathmore Care which is extremely proud to be recognised by fellow professionals as a leading provider of senior living healthcare across Southend-on-Sea. They are committed to a programme of creating and maintaining high quality care facilities which are founded on the fundamental principles of good care practices.
Group: Strathmore Care
Person in charge: Olu Martins (Home Manager)
Local Authority / Social Services: Southend on Sea Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 77 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment
Admission Information: Ages 50+.
Single Rooms: 73
Shared Rooms: 2
Rooms with ensuite WC: 58
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access
Latest Care Quality Commission* Report on Whittingham House: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Review Score of 7.1 (maximum of 10) for Whittingham House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Whittingham House in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4 for Whittingham House is calculated as follows: ( (11 Excellents x 5) + (15 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 36 Ratings = 4
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.065 Points relating to the number of positive Reviews for Whittingham House is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 15.4 positive Reviews (77 registered maximum number of service users ÷ 5). 1 Reviews ÷ 15.4 Target = 0.065
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Whittingham House has a Review Score of 7.1 (7.065) from 3 Reviews
Review submitted from a Postal Card by Alex A (Daughter of Resident) on Tuesday 17 April 2018.
Over the 3 years that mum has been resident, there have been ups and downs. Some periods of poor management and the odd member of unkind staff. But under recent management, have noticed improvement throughout. Mum always says how kind the staff are which makes it made bearable for her to be in a home. The thing most lacking is daily activities. Most of the time the residents just sit in front of the TV.
How likely would you be to recommend Whittingham House? Neither Unlikely or Likely
Review submitted from a Postal Card by Mary S (Sister of Resident) on Tuesday 17 April 2018. Relates to April 2018.
I found my family and I were always treated with courtesy and kindness. The staff were always available to listen and help. The rooms and public area are clean and no nasty smells. I would recommend Whittingham House to anyone.
How likely would you be to recommend Whittingham House? Likely
Review submitted from a Postal Card by Tim G (Son of Resident) on Wednesday 29 March 2017. Relates to February 2017.
Staff are very caring. Rooms are satisfactory and clean. Seems to be a high turnover of staff. Food is good. My mother is unfortunately past the stage of taking party in activities. The only downside is that things have gone missing from her room such as glasses and a TV remote control.
How likely would you be to recommend Whittingham House? Likely
There are currently no Care Home Idol entrants who have performed at Whittingham House