Whittingham House

Whittingham Avenue, Southend-on-Sea SS2 4RH
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9.8 41 Reviews
  • Whittingham House, Southend-on-Sea
Whittingham House care home is located in the heart of Southend-on-Sea.

Residents in its care include those with dementia.

Clients who come to Whittingham House can benefit greatly from staying in a such a fantastic location. Numerous trips to the seaside are arranged during the spring and summer months.
   
The care home welcomes people for long stays, short stays and offers respite.

The entire building is built for maximum ease of access and comfort for all residents.

Residents may bring their own furniture and can also bring their pets.

The care home is owned by Strathmore Care which is extremely proud to be recognised by fellow professionals as a leading provider of senior living healthcare across Southend-on-Sea. They are committed to a programme of creating and maintaining high quality care facilities which are founded on the fundamental principles of good care practices.
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Care Provided by Whittingham House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1172 – £1400
  • Self-Funded Residential Dementia Care: £1172 – £1400
  • RESPITE Self-Funded Residential Care: £1172 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1172 – £1400

Our weekly fee depends on the final assessment outcome of the service user and the room you choose.

The price(s) shown are provided by the care home. Contact Whittingham House for full pricing details and T&Cs.

Contact Whittingham House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Whittingham House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Clement Wijegoonawardena (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)

Whittingham House Reviews (41)

9.8

Whittingham House has a Review Score of 9.8 (9.752) out of 10, based on 29 reviews in the last 2 years.
Over all time Whittingham House has 41 reviews.

Overall Experience
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Date Published
  • 41
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  • 29
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Reviewer Connection to Whittingham House
  • 17
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  • 2
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  • 1
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Total of 41, showing 21-40
Review from Jackie H (Daughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself and my sister really like the home, it is really and clean well maintained and the care is exceptional. They keep us informed of any change in our family member. We also like the events that are put on, everyone seems to enjoy working there.
Reply from Kathleen TBC, Home Manager at Whittingham HouseThank you so much for the lovely review. Our team is dedicated to creating a safe, supportive, and compassionate environment and we are so glad to know that this has made a positive difference to your family. We also aim to provide the best events not just for our residents but for their family and friends too...
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Review from H D (Cousin of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My cousin was helped to settle in comfortably and to get involved with the varied activities. Although her mobility and her abilities are now limited she is encouraged and supported sympathetically to join in and she obviously enjoys it. She is relaxed and content and happy now after having had a difficult
time before she came to the care home. It is very reassuring that she is known as a person and is not just a number 'to be processed'. Her visitors are always made to feel welcome and they are impressed by the kindness which the staff show to the residents.
Reply from Kathleen TBC, Home Manager at Whittingham HouseThank you so much for such kind words and review. It means a great deal to us to know that your loved one is receiving the care and attention they deserve.
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Review from Michelle L (Granddaughter of Resident) published on 7 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise enough the care my Nan receives at Whittingham House. The workers are so kind, caring and supportive towards the residents. The facilities are communal spaces provide everything necessary to ensure the residents are comfortable and engaged. They have an excellent entertainment program
- from therapy dog visits to chair yoga, to craft sessions, to karaoke. In addition they also arrange plenty of opportunities for family members to get involved eg Easter party, Mother's Day tea party, summer bbq.
My Nan is extremely happy at Whittingham House- in her words it has given her a new purpose. She is always smiling and happy - they take such good care of her
Reply from Kathleen TBC, Home Manager at Whittingham HouseThank you so much for such a lovely review. We aim to provide the best care for all our residents and we hope to continue with the good work that we do.
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Review from L W (Daughter-in-law of Resident) published on 10 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My M-I-L received excellent care during her time at Whittingham House. All staff were courteous and treated her with kindness, care and respect. The home was very clean and in all the areas we used we never had to raise any concerns; it was spotless!
We knew she was safe and had access to a G.P. whenever
necessary.
Cannot thank all of the staff enough for their care. They are an amazing team.
Reply from Kathleen TBC, Home Manager at Whittingham HouseThank you for such a lovely review. At Whittingham, we aim to give the best possible care we could to all our residents and to their loved ones.
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Review from B H (Mother of Resident) published on 13 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was recently a resident but sadly passed away. Whilst Mum was in their care she was looked after to the highest of standards. Nothing was too much trouble for them. Mum was always clean, tidy, well-fed, and observered at all times. The staff were always very friendly and constantly updating
us on Mum's condition. They always made our visits comfortable with plenty of tea and biscuits. We would like to thank all at the home for making Mum's last weeks comfortable.
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Review from S W (Daughter of Resident) published on 9 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother went in for a short stay. She enjoyed it so much, she didn't want to leave. Staff at all levels were extremely caring, kind and respectful. They all greeted you with warmth and friendliness. The food at the BBQ was absolutely delicious!
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Review from J S (Sister of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Today has been very enjoyable. A very friendly atmosphere. Party atmosphere.
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Review from T R (Daughter of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my mum has is 100%. They continue to look out for her. Encourage her to come out of her room which is lovely to see truly.
Dignity and respect always important and they keep us as a family fully informed of any issues. Mum loves it at Whittingham which makes us very happy.
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Review from A E (Daughter of Resident) published on 4 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The food was amazing, it honestly was so good, with enough drink and food for everyone. The raffle was set up really well. The singer was brilliant. And the staff were brilliant, honestly was a great day.
Thank you, my mum really enjoyed herself.
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Review from D C (Daughter of Resident) published on 17 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was discharged to this care home after a long stay in hospital. On visiting her, I found the home to be very clean in the residence rooms and social areas. All the staff couldn't be more helpful and friendly, offering us refreshments whilst being with my mum.
They kept a constant eye on the
residents to make sure all their needs were met. I personally can't fault anything about this home.
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Review from Rod G (Son-in-law of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff here are amazing - always very attentive and friendly whenever we visited. The standard of care my father-in-law received was really top notch and we were very grateful. Couldn't recommend them more highly.
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Review from J A (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent staff who are totally committed to the care of the residents.
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Review from K B (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum is very happy in this care home. The staff are friendly and prioritise the needs of the residents. I haven't seen a lot of evidence of activities, but I think the management is in the process of addressing this. Thank you for caring for my Mum and I can confidently claim that she is in good hands.
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Review from S L (Sister of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care and attention my sister receives is good, the staff are always happy and kind and always helpful.
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Review from A A (Granddaughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic party - the staff are always incredible and very attentive to everyone. Even helping with kids which is massively appreciated! Lovely atmosphere as always.
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Review from S T (Daughter of Resident) published on 19 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very kind and caring towards my dad. I have peace of mind knowing that he is well looked after and safe. They take time to talk to him and are very friendly towards him. I am very happy with the care my dad is receiving.
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Review from Philip R (Son of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
In five years the home cannot be faulted.
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Review from Alison W (Daughter of Resident) published on 30 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Whittingham House for just over a year now and I can truthfully say that the home has improved a lot. They are re-decorating the home, new carpets etc and new flowers for the residents to look at. Also, there are care plans for each resident which the staff have access
to so they can get to know what each resident likes and needs. Since there has been an activities lady there, things have improved. Every day there are activities for the residents to partake in if they choose to. There are also special activities throughout the year, with Christmas party, Halloween party, Valentine party, Easter party etc. There are also various outside activities throughout the year, in which the carers take out some residents to various places. I think that most of the staff/carers really care for the resident, I see this when I visit my mum every week and I see that the residents do not just sit in their chair staring at the TV or floor.
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Review from Alex A (Daughter of Resident) published on 2 May 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Over the 3 years that mum has been resident, there have been ups and downs. Some periods of poor management and the odd member of unkind staff. But under recent management, have noticed improvement throughout. Mum always says how kind the staff are which makes it made bearable for her to be in a home.
The thing most lacking is daily activities. Most of the time the residents just sit in front of the TV.
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Review from Mary S (Sister of Resident) published on 1 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my family and I were always treated with courtesy and kindness. The staff were always available to listen and help. The rooms and public area are clean and no nasty smells. I would recommend Whittingham House to anyone.
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Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Whittingham House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.752 for Whittingham House is calculated as follows: ( (268 Excellents x 5) + (66 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 343 Ratings = 4.752
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Whittingham House is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 29 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 1 Nov 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Kathleen Bance

Job Title: Deputy Home Manager Joined: 2021

Kathleen is the dedicated Deputy Home Manager at Whittingham House, bringing years of experience and a passion for providing exceptional care to her role. With a strong background in healthcare management, Kathleen ensures that residents receive the highest standard of support and comfort in their home environment.


Her compassionate approach and commitment to person-centred care shine through in her daily interactions with residents and staff alike. Kathleen works closely with the Home Manager to oversee operations, implement policies, and maintain a warm and welcoming atmosphere that fosters a sense of belonging for all residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whittingham House to verify any information. View our terms and conditions. Whittingham House has an Enhanced Service - more info.