Submit a Review for Dorrington House (Watton)
73 Norwich Road, Watton, Thetford, IP25 6DH
View Full Details of Dorrington House (Watton)Latest Reviews for Dorrington House (Watton)
19 June 2025
the home is very professionally run the staff excellent and very friendly the activities at the home are very good there is always something going on the food is well presented and mum seems to like it
11 June 2025
I just wanted to say a huge 'Thank you' to all the wonderful staff at Dorrington House. Dad has been here for 2 years now, and we couldn't be happier with the excellent care, warmth, company, and attention that he receives every day. Dad can be quite unsettled at times, and I know that you all treat him with such respect and thoughtfulness, putting him at ease. This alone is very much appreciated. I feel happy knowing that he is so well cared for. Dad loves the food, and always says 'What a good chef they have' and the lovely staff are often making him his very favourite cheese sandwiches. You all go above and beyond your duties and we are incredibly grateful. THANK YOU ALL. Xx
11 June 2025
My mum went in for respite care ,but stayed longer term after the sad passing of her husband.I have found the care home to be lovely!So happy and supportive to the residents and their families,my mum has settled in well and has thrived being there . The dementia care is top notch ,I can't recommend them enough!
10 June 2025
Staff disinterested, bad communication, food poor, toast and cereal every day for breakfast, severe dementia residents disturbing other residents through shouting.. other residents telling them to shut up, lack of response from care workers, manager lacks communication skills..... I dread visiting dad, his deterioration in the months he has been resident is appalling...
23 May 2025
Overall Dorrington House has proved the right choice for mum. The carers from the senior staff through to the cleaners and general staff are always kind and helpful and will always try and address any issues or concerns as quickly as they are able. Mum is 93 and will soon have been in Dorrington for 2 years. I do think the decor throughout is starting to look like it requires some freshening up and updating, however that isn't to take away from how well mum is cared for and looked after. Whenever I visit I am always made welcome, all the staff stop to chat, whatever their job or position. Nothing is ever going to be perfect, but all in all I think Dorrington House does an extremely good job and I am pleased with our choice of carehome and I know she is being well looked after.
28 April 2025
Enthusiastic, friendly members of staff are always there to help with dad, and they work so hard. They always let me know if there was a problem. They always say hello when I am there, which does mean a lot as dad doesn't like coming out of his room. So they always make time for him. Couldn't ask for anything better for dad, he loves it there.
23 April 2025
Mums been at Dorrington House for over two years. While the decor may need some updating I can't fault the home and its staff, they really do care. We have worked together to settle mum and deal with any issue that arise's. For the first time in mums life she has a social circle the ladies in the Lounge are good pals encouraging each other in the activities. It's a joy to see them interact with each other even if some days they're muddled. They have a busier calendar than me! If you're looking for a home for a family member which you can trust I would 100% recommend Dorrington House I'm kept updated. It's up to you on how much you're involved. I'm very involved and always feel welcomed no matter what time of the day I show up. They have nothing to hide the residents wellbeing always comes first. Well done Dorrington House.
31 March 2025
I find Dorrington House to be an excellent place for my sister to be. The carers are excellent and very helpful, kind and considerate. The premises and bedrooms are all very clean. And best of all I am always offered a cup of tea "LOL". Overall, an excellent home.
31 March 2025
My mum seems very happy and settled at Dorrington House. She enjoys the food and has put on weight, and it is lovely to see all the activities that are arranged for the residents. Mum has dementia, but overall, there seems to be an improvement cognitively, which is due, I believe, to the games they are encouraged to play which involve questions and answers. My mum has had a few health issues, which the staff seem to deal with quickly and competently.
31 March 2025
Absolutely brilliant, wonderful staff who really go above and beyond,in the true sense of the expression. Dad is really happy there kept active and involved and always tells me about his new friends. He really loves the food as well and has put on weight (in the good sense) since arriving there. Thank you all so much.
31 March 2025
All the staff are very friendly and nothing seems to be too much trouble. I had mixed emotions when we needed to find a care home for mum, we visited a few in the area and chose the Dorrington as it seemed so friendly and very welcoming, the overall standard of care looked to be very good, and we haven't been disappointed it been 4 months now and mum is very happy and has settled in very well.
18 March 2025
Despite having mobility issues, my dads health seems to have improved overall along with his cognitive abilities. His skin tone and colour has improved and he seems much happier in himself, he says his food is very good and the staff are wonderful. there must be some truth in that because he is quite able and happy to have a sing song, this gives us peace of mind knowing he is in the best place for him with his care needs provided for
18 March 2025
My friend is being looked after well and over the months he's been at Dorrington, has accepted personal care that he wouldn't accept at home from carers or anyone else. There's a lot of activity going on, which is good to see even though it's not something he would want to take part in. I am a little disappointed that nothing has been done by way of a hearing test as his deafness is a further barrier for him. He's been referred but months have gone by since then. Also, I have been told about personal care provided in front of him, which seems disrespectful.
18 March 2025
Due to health and memory issues my father in law was no longer able to live independently so having been at Dorrington House at Watton for a few months we can now appreciate that despite being a difficult decision, it was the best move possible for him. He likes it there says the food is good, and has of late made some efforts to socialise and says he is happy, and as long as he is happy so are we
18 March 2025
Dad was accepted with great warmth and kindness upon arrival at Dorrington House Watton. He settled very quickly and has really benefitted from the excellent level of care and the outstanding range of activities which are so important to keep him and all the residents stimulated and active in so many different ways. Not only that but he really enjoys all that is presented to him and it keeps him and so many others smiling! Thank you to the lovely team at Dorrington House
18 March 2025
My dad has recently arrived at Dorrington House, and I have been so impressed with the standard of care and empathy that all the staff at all levels shows to my Dad. The improvement in his health and well being is amazing in such a short time, and continues to improve. Its a pleasure to visit Dorrington House and see the day to day workings of a busy environment which is second to none, the food and snacks served are a good quality and all areas of the house are immaculate. The care team are always in contact with me and when I call for any updates whilst my Dad transitions into his new life at Dorrington House, I am always dealt with in a very professional and caring manner, nothing is to much trouble.
11 November 2024
Very caring, helpful staff who are always attentive. The only issue that we have encountered is occasional disturbances during the night, however these are usually dealt with promptly. The facilities are well organised and, if required, management are available at almost any time to listen to concerns.
16 October 2024
Mum has been a resident at Dorrington since April this year and I can honestly say I feel she is very well cared for. All the staff seem friendly and helpful. I like to attend any medical appointments with Mum and am offered this opportunity which I value. I am kept updated with important information and if I have voiced any concerns these have been noted and addressed. As someone who has worked in Elderly Care myself, I can honestly say Dorrington House is a lovely Care Home!
15 October 2024
My mum is bedridden so she relies on the carers to provide her only interaction. My mum is always laughing, and teasing and is happy every day at Dorrington House. She has a smart video device in her room and often the carers help her play music or have a sing-a-long or sometimes other residents go in her room and have a dance. As her daughter, I find it reassuring to see her laughing and happy. The carers are amazing.
12 September 2024
All the staff are helpful and happy on arrival mum always seems happy and pleased to be at the home there's always the TV on and background music to keep them entertained and I like the activity which happens during the week all in all a great place for mum to be.
Latest Reviews for Dorrington House (Watton)
19 June 2025
the home is very professionally run the staff excellent and very friendly the activities at the home are very good there is always something going on the food is well presented and mum seems to like it
11 June 2025
I just wanted to say a huge 'Thank you' to all the wonderful staff at Dorrington House. Dad has been here for 2 years now, and we couldn't be happier with the excellent care, warmth, company, and attention that he receives every day. Dad can be quite unsettled at times, and I know that you all treat him with such respect and thoughtfulness, putting him at ease. This alone is very much appreciated. I feel happy knowing that he is so well cared for. Dad loves the food, and always says 'What a good chef they have' and the lovely staff are often making him his very favourite cheese sandwiches. You all go above and beyond your duties and we are incredibly grateful. THANK YOU ALL. Xx
11 June 2025
My mum went in for respite care ,but stayed longer term after the sad passing of her husband.I have found the care home to be lovely!So happy and supportive to the residents and their families,my mum has settled in well and has thrived being there . The dementia care is top notch ,I can't recommend them enough!
10 June 2025
Staff disinterested, bad communication, food poor, toast and cereal every day for breakfast, severe dementia residents disturbing other residents through shouting.. other residents telling them to shut up, lack of response from care workers, manager lacks communication skills..... I dread visiting dad, his deterioration in the months he has been resident is appalling...
23 May 2025
Overall Dorrington House has proved the right choice for mum. The carers from the senior staff through to the cleaners and general staff are always kind and helpful and will always try and address any issues or concerns as quickly as they are able. Mum is 93 and will soon have been in Dorrington for 2 years. I do think the decor throughout is starting to look like it requires some freshening up and updating, however that isn't to take away from how well mum is cared for and looked after. Whenever I visit I am always made welcome, all the staff stop to chat, whatever their job or position. Nothing is ever going to be perfect, but all in all I think Dorrington House does an extremely good job and I am pleased with our choice of carehome and I know she is being well looked after.
28 April 2025
Enthusiastic, friendly members of staff are always there to help with dad, and they work so hard. They always let me know if there was a problem. They always say hello when I am there, which does mean a lot as dad doesn't like coming out of his room. So they always make time for him. Couldn't ask for anything better for dad, he loves it there.
23 April 2025
Mums been at Dorrington House for over two years. While the decor may need some updating I can't fault the home and its staff, they really do care. We have worked together to settle mum and deal with any issue that arise's. For the first time in mums life she has a social circle the ladies in the Lounge are good pals encouraging each other in the activities. It's a joy to see them interact with each other even if some days they're muddled. They have a busier calendar than me! If you're looking for a home for a family member which you can trust I would 100% recommend Dorrington House I'm kept updated. It's up to you on how much you're involved. I'm very involved and always feel welcomed no matter what time of the day I show up. They have nothing to hide the residents wellbeing always comes first. Well done Dorrington House.
31 March 2025
I find Dorrington House to be an excellent place for my sister to be. The carers are excellent and very helpful, kind and considerate. The premises and bedrooms are all very clean. And best of all I am always offered a cup of tea "LOL". Overall, an excellent home.
31 March 2025
My mum seems very happy and settled at Dorrington House. She enjoys the food and has put on weight, and it is lovely to see all the activities that are arranged for the residents. Mum has dementia, but overall, there seems to be an improvement cognitively, which is due, I believe, to the games they are encouraged to play which involve questions and answers. My mum has had a few health issues, which the staff seem to deal with quickly and competently.
31 March 2025
Absolutely brilliant, wonderful staff who really go above and beyond,in the true sense of the expression. Dad is really happy there kept active and involved and always tells me about his new friends. He really loves the food as well and has put on weight (in the good sense) since arriving there. Thank you all so much.
31 March 2025
All the staff are very friendly and nothing seems to be too much trouble. I had mixed emotions when we needed to find a care home for mum, we visited a few in the area and chose the Dorrington as it seemed so friendly and very welcoming, the overall standard of care looked to be very good, and we haven't been disappointed it been 4 months now and mum is very happy and has settled in very well.
18 March 2025
Despite having mobility issues, my dads health seems to have improved overall along with his cognitive abilities. His skin tone and colour has improved and he seems much happier in himself, he says his food is very good and the staff are wonderful. there must be some truth in that because he is quite able and happy to have a sing song, this gives us peace of mind knowing he is in the best place for him with his care needs provided for
18 March 2025
My friend is being looked after well and over the months he's been at Dorrington, has accepted personal care that he wouldn't accept at home from carers or anyone else. There's a lot of activity going on, which is good to see even though it's not something he would want to take part in. I am a little disappointed that nothing has been done by way of a hearing test as his deafness is a further barrier for him. He's been referred but months have gone by since then. Also, I have been told about personal care provided in front of him, which seems disrespectful.
18 March 2025
Due to health and memory issues my father in law was no longer able to live independently so having been at Dorrington House at Watton for a few months we can now appreciate that despite being a difficult decision, it was the best move possible for him. He likes it there says the food is good, and has of late made some efforts to socialise and says he is happy, and as long as he is happy so are we
18 March 2025
Dad was accepted with great warmth and kindness upon arrival at Dorrington House Watton. He settled very quickly and has really benefitted from the excellent level of care and the outstanding range of activities which are so important to keep him and all the residents stimulated and active in so many different ways. Not only that but he really enjoys all that is presented to him and it keeps him and so many others smiling! Thank you to the lovely team at Dorrington House
18 March 2025
My dad has recently arrived at Dorrington House, and I have been so impressed with the standard of care and empathy that all the staff at all levels shows to my Dad. The improvement in his health and well being is amazing in such a short time, and continues to improve. Its a pleasure to visit Dorrington House and see the day to day workings of a busy environment which is second to none, the food and snacks served are a good quality and all areas of the house are immaculate. The care team are always in contact with me and when I call for any updates whilst my Dad transitions into his new life at Dorrington House, I am always dealt with in a very professional and caring manner, nothing is to much trouble.
11 November 2024
Very caring, helpful staff who are always attentive. The only issue that we have encountered is occasional disturbances during the night, however these are usually dealt with promptly. The facilities are well organised and, if required, management are available at almost any time to listen to concerns.
16 October 2024
Mum has been a resident at Dorrington since April this year and I can honestly say I feel she is very well cared for. All the staff seem friendly and helpful. I like to attend any medical appointments with Mum and am offered this opportunity which I value. I am kept updated with important information and if I have voiced any concerns these have been noted and addressed. As someone who has worked in Elderly Care myself, I can honestly say Dorrington House is a lovely Care Home!
15 October 2024
My mum is bedridden so she relies on the carers to provide her only interaction. My mum is always laughing, and teasing and is happy every day at Dorrington House. She has a smart video device in her room and often the carers help her play music or have a sing-a-long or sometimes other residents go in her room and have a dance. As her daughter, I find it reassuring to see her laughing and happy. The carers are amazing.
12 September 2024
All the staff are helpful and happy on arrival mum always seems happy and pleased to be at the home there's always the TV on and background music to keep them entertained and I like the activity which happens during the week all in all a great place for mum to be.