4 Spring Lane, Kenilworth, CV8 2HB
View Full Details of Kenilworth GrangeI love Kenilworth Grange care home. ABSOLUTELY ALL staff who work with you are kind, considerate and very caring. I think the most important thing for me is the moment I enter through the front door I am always met with a smile and a 'hello'. Every single member of staff I pass looks up and acknowledges me. The care you provide for my mum is wonderful and I can't think of anything at all that is negative. It's ALL positive and I'm so pleased she is being cared for by the staff at Kenilworth Grange. Thank you so very much
My mum-in-law has been in Kenilworth Grange for a little over 2 years. I have found it a very good care home, clean and the staff are very friendly. The food looks good and there are choices which are changed daily. There are activities for the residents and it seems a lot of thought goes into them. My mum-in-law doesn't often want to join in, but they always try to involve her. Her room is nice and clean, one slight issue is that the clothes don't always come back to the right resident. A new maintenance person was appointed a while ago and he has made a big difference since he has been there, the home looks much better.
My friend would like weekly shower and a nightdress put in at night to sleep in the clothes she has been in all day in bed please. Otherwise everything else is satisfactory. Thank you.
Food - Is it possible to have garden peas as an alternative to mushy peas. I'm sorry that the fees have had to go up but I do understand that the employers' insurance and minimum wage has gone up and care homes have been hit really badly. I have been very happy with my care overall and comfortable in my room since I arrived here last year.
My husband seems to be well cared for. I do think it would be beneficial to the residents to keep the same carers within reason, as they seem to change every few days. The residents would get to know the carers better. Staff on the whole, are very pleasant.
I find all the staff very friendly and helpful and there is always a good range of food and entertainment for residents and every special date in the year is highlighted, i.e. Mother's Day, Easter, Poppy Day, etc.
A lady on reception is always friendly & nice.
A particular staff member is always very pleasant when I come to Kenilworth Grange and always has a little chat.
The staff and management are always helpful and very caring. Mum seems quite settled. A bit confused. The cleaner always speaks and asks if Mum is okay. A staff member in the office is always helpful. A particular member of staff always asks if everything is okay. All the staff are very helpful.
Have just found out from my daughter when visiting her grandma she was being forced to move, in distress and absolutely no interaction from care staff. This place is a business and has nothing to do with any sign of quality care. No interaction was witnessed between care staff and residents. Poor, if no, handover from the home manager when Mum left. Soulless and ignore anything you read about 1-2-1, dementia care. From our experience, it was more of sit them down and keep them quiet.
The treatment our friend is having at Kenilworth Grange is very good. He is happy and contented. All the staff are lovely and friendly when we visit.
The staff are professional, kind and caring. They are attentive to my needs. When I arrived it was difficult being in a strange place. The staff helped me and reassured me. They listen to me and respond appropriately. I felt scared at the beginning but now I feel secure. I do feel loved. The nurses are outstanding and have been there for me throughout my ten months of being here. I would recommend people to being here at the home because of the care.
Kenilworth Grange have treated my father with dignity and respect. I have always found him beautifully clean and dressed well, laundry always washed and laundered well, Dad is always well shaved, personal care brilliant. The staff are amazing on Willow Floor, always kind to me as well as Dad. The activity staff I find lovely and they really are and the cleaners are five star.
Really pleased to see my dad receiving such wonderful care. The staff are excellent and treat my dad with dignity at all times. Despite suffering from both dementia and parkinsons Dad is in better physical shape now than he has been for the last few years, that is all down to the quality of the care and attention from staff that he receives. I also have complete peace of mind which has improved my own physical and mental health. Thank you Kenilworth Grange!
Mom was transferred to the Grange from hospital after a short illness, we weren't happy with her previous care home as her needs were not met. We were lucky to be offered a residential place for Mom at the Grange and we are delighted. Mom is looked after so well by all the staff even the cleaners and she is so settled, content and happy, it's such a relief to us all. The team are always around to answer any questions, we are contacted regularly to make sure her needs are been given. It's just lovely and gives us such peace of mind and the change in Mom is remarkable, she is so happy healthy and content. Thank you, long may she live the rest of her life in such beautiful surroundings and around such beautiful people.
Whilst my father's needs are now different to when he first came in, I don't feel it is being addressed. Overall, he is cared for well although on many occasions he has needed to be changed. I have, on many different occasions, swept the floor - pulling out bedside cabinet when looking for his glasses to find dust and food both under the cabinet and bed. TV not working - even though you report things (no duvet in bed) it takes a long time to get something done. Not enough actively working staff.
Very pleased with the home. My husband settled straight away, the staff are especially kind and attentive and the food is excellent. The room could be a bit cleaner/better decorated (especially the floor) but otherwise quite acceptable.
My husband has only been here two days but he is happy and well fed. He slept well in a very comfy bed (his first night). The building seems slightly chilly.
The Kenilworth Grange team have been fantastic. Thank you for everything you are doing looking after my mother. Whilst it's so sad to see my mothers transition from a very independent lady prior to her fall to now being bedbound. Everyone has been stars looking after her, showing her such kindness and compassion. There is a lovely friendly atmosphere. It has meant so much to us that she's under your professional and caring custodianship. Thank you to the manager and everyone in the team.
My husband has been a resident in this home for nearly 5 years. My satisfaction on his care in as my ratings. I am more than satisfied with the care from all the staff at the home - and also their consideration to me in quite difficult circumstances. My reveiw covers all the months in the last 5 years!
I love Kenilworth Grange care home. ABSOLUTELY ALL staff who work with you are kind, considerate and very caring. I think the most important thing for me is the moment I enter through the front door I am always met with a smile and a 'hello'. Every single member of staff I pass looks up and acknowledges me. The care you provide for my mum is wonderful and I can't think of anything at all that is negative. It's ALL positive and I'm so pleased she is being cared for by the staff at Kenilworth Grange. Thank you so very much
My mum-in-law has been in Kenilworth Grange for a little over 2 years. I have found it a very good care home, clean and the staff are very friendly. The food looks good and there are choices which are changed daily. There are activities for the residents and it seems a lot of thought goes into them. My mum-in-law doesn't often want to join in, but they always try to involve her. Her room is nice and clean, one slight issue is that the clothes don't always come back to the right resident. A new maintenance person was appointed a while ago and he has made a big difference since he has been there, the home looks much better.
My friend would like weekly shower and a nightdress put in at night to sleep in the clothes she has been in all day in bed please. Otherwise everything else is satisfactory. Thank you.
Food - Is it possible to have garden peas as an alternative to mushy peas. I'm sorry that the fees have had to go up but I do understand that the employers' insurance and minimum wage has gone up and care homes have been hit really badly. I have been very happy with my care overall and comfortable in my room since I arrived here last year.
My husband seems to be well cared for. I do think it would be beneficial to the residents to keep the same carers within reason, as they seem to change every few days. The residents would get to know the carers better. Staff on the whole, are very pleasant.
I find all the staff very friendly and helpful and there is always a good range of food and entertainment for residents and every special date in the year is highlighted, i.e. Mother's Day, Easter, Poppy Day, etc.
A lady on reception is always friendly & nice.
A particular staff member is always very pleasant when I come to Kenilworth Grange and always has a little chat.
The staff and management are always helpful and very caring. Mum seems quite settled. A bit confused. The cleaner always speaks and asks if Mum is okay. A staff member in the office is always helpful. A particular member of staff always asks if everything is okay. All the staff are very helpful.
Have just found out from my daughter when visiting her grandma she was being forced to move, in distress and absolutely no interaction from care staff. This place is a business and has nothing to do with any sign of quality care. No interaction was witnessed between care staff and residents. Poor, if no, handover from the home manager when Mum left. Soulless and ignore anything you read about 1-2-1, dementia care. From our experience, it was more of sit them down and keep them quiet.
The treatment our friend is having at Kenilworth Grange is very good. He is happy and contented. All the staff are lovely and friendly when we visit.
The staff are professional, kind and caring. They are attentive to my needs. When I arrived it was difficult being in a strange place. The staff helped me and reassured me. They listen to me and respond appropriately. I felt scared at the beginning but now I feel secure. I do feel loved. The nurses are outstanding and have been there for me throughout my ten months of being here. I would recommend people to being here at the home because of the care.
Kenilworth Grange have treated my father with dignity and respect. I have always found him beautifully clean and dressed well, laundry always washed and laundered well, Dad is always well shaved, personal care brilliant. The staff are amazing on Willow Floor, always kind to me as well as Dad. The activity staff I find lovely and they really are and the cleaners are five star.
Really pleased to see my dad receiving such wonderful care. The staff are excellent and treat my dad with dignity at all times. Despite suffering from both dementia and parkinsons Dad is in better physical shape now than he has been for the last few years, that is all down to the quality of the care and attention from staff that he receives. I also have complete peace of mind which has improved my own physical and mental health. Thank you Kenilworth Grange!
Mom was transferred to the Grange from hospital after a short illness, we weren't happy with her previous care home as her needs were not met. We were lucky to be offered a residential place for Mom at the Grange and we are delighted. Mom is looked after so well by all the staff even the cleaners and she is so settled, content and happy, it's such a relief to us all. The team are always around to answer any questions, we are contacted regularly to make sure her needs are been given. It's just lovely and gives us such peace of mind and the change in Mom is remarkable, she is so happy healthy and content. Thank you, long may she live the rest of her life in such beautiful surroundings and around such beautiful people.
Whilst my father's needs are now different to when he first came in, I don't feel it is being addressed. Overall, he is cared for well although on many occasions he has needed to be changed. I have, on many different occasions, swept the floor - pulling out bedside cabinet when looking for his glasses to find dust and food both under the cabinet and bed. TV not working - even though you report things (no duvet in bed) it takes a long time to get something done. Not enough actively working staff.
Very pleased with the home. My husband settled straight away, the staff are especially kind and attentive and the food is excellent. The room could be a bit cleaner/better decorated (especially the floor) but otherwise quite acceptable.
My husband has only been here two days but he is happy and well fed. He slept well in a very comfy bed (his first night). The building seems slightly chilly.
The Kenilworth Grange team have been fantastic. Thank you for everything you are doing looking after my mother. Whilst it's so sad to see my mothers transition from a very independent lady prior to her fall to now being bedbound. Everyone has been stars looking after her, showing her such kindness and compassion. There is a lovely friendly atmosphere. It has meant so much to us that she's under your professional and caring custodianship. Thank you to the manager and everyone in the team.
My husband has been a resident in this home for nearly 5 years. My satisfaction on his care in as my ratings. I am more than satisfied with the care from all the staff at the home - and also their consideration to me in quite difficult circumstances. My reveiw covers all the months in the last 5 years!