Kenilworth Grange, Kenilworth, Warwickshire
Kenilworth Grange, Kenilworth, Warwickshire
Kenilworth Grange, Kenilworth, Warwickshire

Kenilworth Grange care home is registered to welcome up to sixty residents with various elderly care and nursing needs, as well as temporary respite admissions.

The Kenilworth community makes for a pleasant location in which to spend a retirement or recuperation, with many countryside outings and attractions of Warwickshire heritage to enjoy as well as a homely atmosphere within the home itself.

The care home has its own hair salon, a secure garden area and the use of its own minibus, as well as offering a number of therapies and activities for its residents.

Group: Care UK Nursing & Residential Care Services

Person in charge: Sheridan Farish (Home Manager)

Local Authority / Social Services: Warwickshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Bulgarian, Tagalog

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Kenilworth Grange: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Kenilworth Grange has a Review Score of 9.5 (9.455)

The Review Score of 9.5 (maximum of 10) for Kenilworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Kenilworth Grange in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.455 for Kenilworth Grange is calculated as follows: ( (134 Excellents x 5) + (75 Goods x 4) + (25 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 235 Ratings = 4.455

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Kenilworth Grange is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 17 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    10
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kenilworth Grange?

  • Extremely LIKELY
    16
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kenilworth Grange

  • Daughter of Resident/Service User
    6
  • Son of Resident/Service User
    4
  • Husband of Resident/Service User
    3
  • Resident / Service User
    3
  • Brother of Resident/Service User
    1
  • more

Staff are friendly and helpful to residents and their visitors. Nothing is too much trouble. The rooms are spacious and feel like home from home.
The nursing staff are always available and give us regular updates. They are warm and compassionate when dealing with any health issues.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lovely atmosphere. The manager is always approachable and addresses any issue promptly. Manager and all the staff are always very friendly and supportive to my father and me. Care could not be better and his needs are always met. I am always informed of any issues.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is our first experience of a care home as a resident.
The staff are friendly, polite, hard-working and above all caring. Not always easy if a resident is sometimes uncooperative.
The stay at Kenilworth Grange is part of the hospital "discharge to assess scheme" where clients are accommodated in a care home while their future care needs are assessed. If the outcome is that permanent care home residency is required we hope this can be provided somewhere that is as good as Kenilworth Grange.
P.S I am most grateful for afternoon coffee and cakes.

How likely would you be to recommend Kenilworth Grange? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Satisfactory

Good service, the staff are really kind and the manager is brilliant.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Poor

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This care home is good, the staff are brilliant, but their language barrier is difficult but I know they are being kind.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Satisfactory

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I feel that my husband is well looked after and all his needs are met. The home is going through a massive refurbishment but all staff make sure that the residents are not disturbed. My husband needs to be fed and the staff take the time to feed him at his own pace.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy living here.

How likely would you be to recommend Kenilworth Grange? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Mum was a full-time resident of Kenilworth Grange for just over 5 years. Prior to that, her late sister had been a full-time resident for 3 years. Mums care and Aunties care were both very good. The staff were also very kind and friendly towards me during my frequent visits over those many years. I particularly want to praise the Manager, who has always been very kind, friendly and helpful whenever I contacted her for any reason. I am happy to recommend the care and love provided by the staff of Kenilworth Grange to anyone seeking care for their loved one.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Kenilworth Grange staff show consistently high levels of care and have looked after my sister well for more than eight years. They are very approachable and have always been honest when asked for information regarding health or welfare matters.

How likely would you be to recommend Kenilworth Grange? Likely

Average Rating: 

 3.5 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Don't Know

My mother, now 97 years old, was admitted to Kenilworth Grange in February 2015, initially as a D2A patient. She transferred to residential care in March 2015. The staff at the Grange are truly amazing and the residents are treated with respect and kindness. The carers are friendly and cheerful, and there is always a ready smile and a helping hand. They are always courteous and helpful to relatives and there is always a cup of tea or coffee with cake on offer! The family have peace of mind that my mother is well cared for and safe and sound.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

My mother 97 in a few days has been a resident in Kenilworth Grange since February 2015. During her time there we have been very impressed with the level of care she receives. The staff are so friendly, greeting everyone with a smile and very caring towards the elderly people who live here. There is an openness about the grange which isn't apparent in some other care homes. The family are happy that mum is safe secure and well cared for.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The admin staff were polite and helpful. Every assistance was given to make the transfer of my mother from hospital out of the area as easy as possible. Nursing staff have been very keen to get to know my mother and been excellent in helping her to settle in. I only mentioned the room smelt slightly stale and before I knew it the carpets had been cleaned. Mum is finally getting the care she deserves. Nothing is too much trouble.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We always found staff to be friendly and professional. They worked quietly and efficiently and gave dignity and respect to service users. Home was clean, provision of food and drink was ample. Knowing that aunt enjoyed being there and was well cared for allowed us to relax. Especially as we are not local.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The service is wonderful and the staff are very friendly. We are relieved to know that Grandma is being very well cared for and is happy and content. We would not hesitate to recommend Kenilworth Grange.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When it was decided that my wife needed to be in full time care, I had the choice of two homes, one nearer to my home and Kenilworth Grange, a bit further away. I am so glad I decided on Kenilworth Grange as my wife has had first class care there for the past 11 or so months.
All the staff are so caring, giving me peace of mind when I am not visiting.
She is so comfortable there. The choice of meals is so varied and her room is kept so clean. Praise to the manager for keeping this home running so smoothly.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was a resident at this home for the last few months of her life. The staff made her very welcome and provided first class support, help, and care. They also became close to Mum, who enjoyed the company of the staff and had many happy memories with them.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Generally very good. The attitude of staff is most understanding and they recognise the problems the residents have.

How likely would you be to recommend Kenilworth Grange? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

My wife has been a resident (for a short time) after being transferred from hospital. The standard of care in all departments has been exceptional.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been resident at Kenilworth Grange for over six years. She admitted herself after visiting friends there as a solution to her extreme loneliness after losing my father. Quite independent early on, she was able to keep up her main interests, have visitors at any time and join in appropriate activities such as mobility sessions, quizzes, gardening, art and craft and visits to local town gardens and some social events. Now 90, she has been supported through a number of changes and is increasingly dependent on the expertise of the caring staff. They involve us in annual reviews and I cannot fault them at any stage. She now regards the Grange as home, spends most of her time in the very pleasant lounge with her paper and TV and sometimes sits in the well kept gardens. She still chooses her meals from the balanced and nutritious menu and she is treated with respect by the staff at all levels. She is content, feels safe and knows she is extremely well looked after.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Very happy with the service level provided by The Grange, Kenilworth.

My father visits my mother on a near daily basis and has built up a good rapport with the staff. They in turn are always helpful and provide Dad with reports on how my mother is getting along.

The care being provided for my mother is excellent - she seems as happy as can be under the circumstances.

My father, brother and myself are very happy with the level of care provided for my mother.

How likely would you be to recommend Kenilworth Grange? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

December 2016

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Care Home Idol 2016

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