Kenilworth Grange

4 Spring Lane, Kenilworth CV8 2HB
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9.4 63 Reviews
  • Kenilworth Grange, Kenilworth
Kenilworth Grange is a bright, comfortable purpose-built care home close to the centre of historic Kenilworth. The skilled and dedicated team provides specialist residential, nursing and respite care for older people, including those who are living with dementia.

The lifestyle team supports residents to enjoy meaningful experiences, with group and one-to-one activities, as well as trips to local museums, markets, shops, pubs and cafes.

Each bedroom has en-suite facilities and stylish furniture, and your loved one is welcome to bring their own treasured items to help them feel more at home. There are different living areas, lounges and quiet rooms around the home, as well as a hair salon and gardens that are very popular with residents.

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Care Provided by Kenilworth Grange

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Stroke
  • Other Care Provided
  • Palliative Care

Good to Know

  • Person in charge
  • Sheridan Farish (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Kenilworth Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,498
    • Self-Funded Residential Dementia Care from £1,588
    • Self-Funded Nursing Care from £1,738
    • RESPITE Self-Funded Residential Care from £1,708
    • RESPITE Self-Funded Residential Dementia Care from £1,798
    • RESPITE Self-Funded Nursing Care from £1,948

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Kenilworth Grange to find out the exact price for your requirements)

Facilities

  • Gardens
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Kenilworth Grange Reviews (63)

Total of 63, showing 21-40
9.4

Kenilworth Grange has a Review Score of 9.4 (9.374) out of 10, based on 22 reviews in the last 2 years. Over all time Kenilworth Grange has 63 reviews.

Overall Experience

  • 45
  • 13
  • 3
  • 0
  • 2

Date Published

63
5
7
22
41

Review from P S (Daughter of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The Grange is a dirty home. The residents are fed food that they don't like. The rooms are stuffy and not clean at all. The furniture is sticky and the manager is so rude. The staff are so busy and there is no interaction with the residents.

Reply from Samantha Debenham, Reviews Team at Kenilworth Grange

We are extremely saddened to hear of your comments about Kenilworth Grange. Our maintenance and housekeeping teams work hard to ensure all areas of the home are maintained to a high standard of cleanliness, including all furniture. All team members interact with residents in a kind and meaningful way. We ensure residents have an opportunity to communicate meal preferences and our catering team will always incorporate preferences and dietary needs into everything that is offered to residents. If you would like us to investigate your concerns, please can you provide further details using the form here: https://www.careuk.com/company/contact/feedback. This will ensure it reaches the correct team.


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Review from C M (Friend of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

When we visit our friend who is resident in the grange, she is always pleased to see us. Most of the staff seem considerate, particularly the ones who are hands-on with the resident's care, because our friend is confined to a chair due to her loss of mobility, she often complains of feeling uncomfortable
in the position she sits. The activities, which are organised by the lifestyle co-ordinator are imaginative and appropriate to the needs of the residents.

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Review from David S (Husband of Resident) published on 25 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A review of the last 12 months is rather difficult as the period is totally dominated by the pandemic. Restricted access to loved ones has been dictated by Government and the management and staff at Kenilworth must have faced tremendous problems in addition to their 'normal' workload. Under such circumstances,
one can but praise the management and staff for their professional and friendly attention not only to patients but to their loved ones who were subject to such draconian restrictions covering contact with their relatives and the home.
After some perceived hesitation Kenilworth Grange reacted and established the pod system which, although not perfect, did give some restricted contact opportunity. Meanwhile, the everyday life in the home seemed to continue apace and with the additional input from senior staff members, communication was much improved. Perhaps and understandably routine matters of health and wellbeing have perhaps not been reported on in the, previously, detailed manner.

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Review from Simon H (Son of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good set up, it does what it says on the tin. I found the people there very caring and professional and has changed any negative views I had on care homes, due to the care with my mother and late father. Thank you.

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Review from Shirley W (Wife of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased with all aspects of my husbands care. It has been a very challenging time and the staff have worked very hard to keep everyone safe whilst trying to make everything is normal for them. We have been able to make video calls and window visits and, more recently, use the Covid safe
pod to remain in contact. I am very grateful to all the staff for a job well done under very difficult circumstances.

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Review from Rosemary R (Daughter of Resident) published on 10 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sisters and I are very satisfied with the care given to our mother. She is treated with respect, love and friendship. Her physical needs are taken care of with dignity in mind. The staff keep us updated as to any issues relating to our mother, and we have complete confidence in them.

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Review from David E (Husband of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very friendly and look after my wife with great empathy and compassion. Her appearance is always as I would expect. The staff are always on hand to help her and answer any queries I may have.

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Review from Bryan W (Son of Resident) published on 5 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my dad is receiving especially during the current pandemic with all the staff working very hard to keep all the residents safe. We have been able to keep in touch via Skype, window visits and more recently pod visits, all of which has made extra work for the staff and they
have done an excellent job for which I am very grateful.

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Review from George W (Widow Widower) published on 31 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted from hospital. She received the utmost care and attention anyone could hope for. I was not allowed to see her, due to current restrictions, but every time I phoned to enquire about her, nothing was too much trouble and the staff gave me a number so I could get through quicker and
I was so grateful for that. Unfortunately, my wife's dementia got worse, but the staff passed on my message of love to her, this I shan't forget. She received the utmost care, she was brought home on 27th November but got progressively worse and passed away on 5th January. I do apologise for late response

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Review from J H (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had the privilege of spending her 6-week dementia assessment with Kenilworth grange. During her stay, she was extremely well looked after. She was encouraged to take part in all activities and was even spoilt on her birthday with a surprise birthday cake. A very special place with staff that
are like "angels!.

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Review from G L (Sister of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Kenilworth Grange Care Home, Kenilworth for a number of years. As a family, we have great appreciation for the quality of care given.
We have always felt able to discuss her care with staff at all levels.
They contact us when necessary. Staff are respectful and friendly. Her
room is well cared for her.
I always feel confident that she has the best of care. She is safe and treated as an individual.
The food is good and attractively presented.
She is fortunate to be in such a good home.

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Review from Mary E (Partner of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner came here as he couldn't do anything for himself. Now he is eating very well and feeding himself. He has come on so well with all the help he is getting from this home. He is so happy here and my mind is at rest as the care is wonderful.

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Review from Abigail P (Granddaughter of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming and caring staff where nothing is too much trouble. Variety of activities for residents to get involved with. Overall, outstanding quality of care!

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Review from Michala (Granddaughter of Resident) published on 16 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan has been a different person since moving to Kenilworth Grange. She has vascular dementia and was extremely withdrawn/anxious and unhappy living alone, had many falls and I found this very worrying.
The change in her is amazing. The staff at Kenilworth Grange are kind, caring, professional and
above all treat my nan with complete dignity. There are various daily activities and staff are always available/visible to talk to at any time to check on her progress.
The food choice is amazing and mealtimes are in a calm environment, encouragement is given if needed.
I can’t thank everyone at Kenilworth Grange enough – my Nan is so happy and well looked after, which in turn gives me complete peace of mind.

Thank you.

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Review from Gladys N (Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good.

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Review from Iris W (Wife of Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband seems to be settling in although we thought he would not do so because he has always been so close to his family.
He does need a lot of help, especially at night when he doesn't sleep a lot.
I do admire the patience and kindness of the staff with him.

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Review from M B (Resident) published on 21 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good.

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Review from Mary H (Daughter of Resident) published on 21 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has resided at Kenilworth Grange since July 2017. She has been treated with the utmost respect, kindness and care.
The facilities are very good, all bedrooms ensuite, dining room/lounge, outside gardens. Hairdressing, and chiropody also available.
Menus are varied, the food looks appetising.
There is various entertainment daily, which residents are encouraged to partake. Mum is in a unit where there is a good ratio of nursing and care staff. Our family visit at different times and on different days, so see how the residents are treated by the staff. Their care is faultless, they have the utmost patience, kindness and professionalism and are always friendly and obliging with us too when we are there. The administration staff are always available when we visit and nothing is too much trouble. There is currently some renovation work going on, us as relatives were given advance notice of this, a nice touch. We know that Mum is safe and well cared for in Kenilworth Grange.

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Review from Vicky (Daughter of Resident) published on 28 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If anyone is looking for a care home in the local area this is definitely one to choose. It is always clean and the staff are always happy and smiling, the food is fantastic and there is always plenty of it. Teas and coffees seem to flow in abundance, along with cake. But most importantly, the residents
are well looked after and cared for. I have no worries about how my mother is being looked after. She is in very safe hands.

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Review from David E (Friend of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was moved to Kenilworth Grange for end of life care. All of the staff were kind and professional. They looked after him really well. The facility is clean and tidy, the bathroom is spotless and the room is nicely furnished.


The deputy manager was helpful and always on hand to assist with

any queries. Nothing was too much trouble for them.

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Current Review Score: 9.4 (9.374)

Overview of Review Score

The Review Score of 9.4 (9.374) out of 10 for Kenilworth Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.374 for Kenilworth Grange is calculated as follows: ( (185 Excellents x 5) + (35 Goods x 4) + (16 Satisfactorys x 3) + (7 Poors x 2) + (19 Very Poors x 1) ) ÷ 262 Ratings = 4.374

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kenilworth Grange is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (89)

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Meet the Team (1)

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Sheridan Farish

Job Title: Home Manager

I’m a nurse by training but am an experienced care home manager. I love how every day is different here at Kenilworth Grange. I thrive on change, and I enjoy solving the various challenges that surface on any given day.


Residents of Kenilworth Grange have a wide variety of needs, and ensuring that they’re receiving the best, personalised care in the way they want is a full-time job and a partnership between our home team, the resident themselves and their family.


Ours is a welcoming and fun care home that’s full of personalities. I couldn’t imagine working anywhere else.