Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Village Care Home

stars
stars 21 October 2021
My mother was a resident in this care home from April 2019 until she went to heaven in September 2021. I couldn’t have wished for better care, support, and love that she received at all times. Nothing was too much trouble for any of the wonderful caring staff especially during lockdown when they
kept everyone upbeat and safe! Although it was devastating for both relatives and residents not seeing each other for more than a year I was satisfied that the care was always second to none and she was happy! I would like to thank every member of staff that was even remotely involved in her care! Thank you all.
Review from Melanie M (Daughter of Resident/Service User)