Submit a Review for Elizabeth House
30/56 Benfleet Road, Hadleigh, Benfleet, SS7 1QB
View Full Details of Elizabeth HouseLatest Reviews for Elizabeth House
12 September 2025
When we have visited my dad looks well cared for, all staff know his needs and care very much for him. His room is always very clean. My dad seems happy in the home, although it breaks my heart this is how his life has become. The home is very lovely and caring.
09 September 2025
My assessment is based on my 2 visits per week. I have always found the staff very approachable and helpful. Although my mother does not take advantage, the activities and facilities at the home are excellent. My mother's views are not totally reliable but she does complain quite regularly about the night staff and a perceived lack of care. For myself, my only criticism is with my mum's room. The layout of the room means that she is unable to get to the window to pull the curtains and her carpet badly needs replacing or hard flooring installed.
09 September 2025
Would like to say Im am so happy that my husband is here, I never worry that he isn't looked after because he is, the staff are so good and caring that I dont have to worry about him, he has his good days and bad days the care is top rate. Thank you to all the staff that work here.
19 May 2025
This is a lovely safe and caring home. It is wonderful to see all the residents and staff together and having that social interaction when I go into see my brother he always has a smile on his face. And he tells me what he has been up to. He said to me that is so many things going on here and my brother loves to go out on the trips here, all the staff are really kind and they treat the residents life family.
07 May 2025
My Mum has been a resident at Elizabeth House since last July. I have found all the staff extremely caring. The care team leaders always keep me in touch, either personally when I visit or via a telephone call with any issues that may have occured. There's always things going on to keep the residents occupied. Either trips out or activities arranged in house. Overall I have found it to be a great care home and would thoroughly recommend.
16 April 2025
Mum came to Elizabeth House last September for respite care after a fall. She was vulnerable and fragile and very anxious after her stay in hospital. Elizabeth House staff were fabulous. Reassuring both Mum and us that she would be well cared for. We can't thank you all enough. She now lives here very happily.
15 April 2025
Been visiting here for about eighteen months and have never seen or heard anything to complain about. The rooms are kept very clean and tidy, with clothes always washed, ironed and hung up immaculately. The staff are very friendly and helpful, in fact my friend who I visit sees the staff also as friends. I personally would say the home is more like a hotel, which says it all really.
08 April 2025
Mum arrived in December 2023, distressed and scared. The carers made sure she was listened to and felt safe. The building is bright and airy, and the bedrooms are clean. Mum has Alzheimer's and is gradually declining. She is dressed, washed and fed well and feels confident in the carer's ability to understand her needs. The team always make sure birthdays and big events are celebrated by decorating the building beautifully. Overall, I am happy with the care mum is receiving at Elizabeth House
08 April 2025
Happiness, contentment, and safety are just some of the requisites of good care which Elizabeth House nurtures in abundance. A fabulous place which has surpassed my expectations. It had a lovely staff, great facilities, and was so clean.
07 April 2025
One member off staff excels whilst the others are a bit hit and miss more worried about what they are doing at weekend or after shift just want the pay check and don't really care about residents it took us as a family to tell staff mum had a uti made up excuses about getting urine sample and chasing up review off meds always have to rely on members off staff that excels to get anything done some members off staff are to young to understand elderly residents needs and concerns and I think the price increase is an absolute insult people don't earn that a week or a month.
16 January 2025
All staff are extremely courteous and polite and keep me informed of my mother's wellbeing and how she has been on days I have not visited. My mother appears very content and I can not fault any member of staff for the care and attention she receives, which is first rate.
08 January 2025
My mum was a resident here for 2 years sadly she passed recently. During her time here she was very well looked after and the staff were amazing, particularly caring, and comforting at the time of her passing. Thank you all.
08 January 2025
My auntie has been in Elizabeth House since September, the staff have been wonderful. Auntie is very happy and well cared for they interact with her all the time, and make sure she mixes with the other residents. Her room is always clean and tidy.
16 December 2024
Our dad has Parkinson's and dementia and his health took a serious downturn. Staff were exceptional, keeping us informed of developments and what they were doing to help Dad be as comfortable as possible. Dad is now bed bound with little communication possible, but his face lights up when the carers enter his room and he smiles.
03 September 2024
Very pleased with the care my mother is receiving in a very clean and welcoming environment.
06 August 2024
My mother went to Elizabeth House for Respite Care. The care team, cleaners, and laundry staff all took time to make sure she was okay. Elizabeth House made us, as a family, very welcome and had lots of activities to keep the residents happy. The Care Manager and staff on the floor she was on were brilliant.
15 July 2024
My wife has been at Elizabeth House for around 9 months. I was obviously unsure at first, what with your loved one going into a care home for the first time. However, I needn't have worried. From day one everything was very good, from the caring staff to the wholly inviting care home.
15 July 2024
Looking after my dad is challenging these guys have been amazing. And don't know where I would be without their support and care - his carers especially are great with him - he loves them looking after him as his 1 to 1. They have built a special rapport and bond with him. I am beyond grateful for what they do and the other care home staff for him and know he is safe and well looked after by them all. I love the fact they take him out on trips which does wonders for his mental well-being.
13 May 2024
I have found this care home to be friendly, caring, and a lovely home for the elderly living there. The staff are helpful to visitors as well as clients. A lovely bright and home-from-home feel about it.
26 April 2024
I visited a friend and was so pleased to see a clean, safe environment. All the staff I met were friendly knew the residents well, and showed empathy and pride in the home. The resident was comfortable and happy. She talked about activities, events and the general surroundings also including meals and staff. A truly successful visit and I feel confident and happy about Elizabeth House.
Latest Reviews for Elizabeth House
12 September 2025
When we have visited my dad looks well cared for, all staff know his needs and care very much for him. His room is always very clean. My dad seems happy in the home, although it breaks my heart this is how his life has become. The home is very lovely and caring.
09 September 2025
My assessment is based on my 2 visits per week. I have always found the staff very approachable and helpful. Although my mother does not take advantage, the activities and facilities at the home are excellent. My mother's views are not totally reliable but she does complain quite regularly about the night staff and a perceived lack of care. For myself, my only criticism is with my mum's room. The layout of the room means that she is unable to get to the window to pull the curtains and her carpet badly needs replacing or hard flooring installed.
09 September 2025
Would like to say Im am so happy that my husband is here, I never worry that he isn't looked after because he is, the staff are so good and caring that I dont have to worry about him, he has his good days and bad days the care is top rate. Thank you to all the staff that work here.
19 May 2025
This is a lovely safe and caring home. It is wonderful to see all the residents and staff together and having that social interaction when I go into see my brother he always has a smile on his face. And he tells me what he has been up to. He said to me that is so many things going on here and my brother loves to go out on the trips here, all the staff are really kind and they treat the residents life family.
07 May 2025
My Mum has been a resident at Elizabeth House since last July. I have found all the staff extremely caring. The care team leaders always keep me in touch, either personally when I visit or via a telephone call with any issues that may have occured. There's always things going on to keep the residents occupied. Either trips out or activities arranged in house. Overall I have found it to be a great care home and would thoroughly recommend.
16 April 2025
Mum came to Elizabeth House last September for respite care after a fall. She was vulnerable and fragile and very anxious after her stay in hospital. Elizabeth House staff were fabulous. Reassuring both Mum and us that she would be well cared for. We can't thank you all enough. She now lives here very happily.
15 April 2025
Been visiting here for about eighteen months and have never seen or heard anything to complain about. The rooms are kept very clean and tidy, with clothes always washed, ironed and hung up immaculately. The staff are very friendly and helpful, in fact my friend who I visit sees the staff also as friends. I personally would say the home is more like a hotel, which says it all really.
08 April 2025
Mum arrived in December 2023, distressed and scared. The carers made sure she was listened to and felt safe. The building is bright and airy, and the bedrooms are clean. Mum has Alzheimer's and is gradually declining. She is dressed, washed and fed well and feels confident in the carer's ability to understand her needs. The team always make sure birthdays and big events are celebrated by decorating the building beautifully. Overall, I am happy with the care mum is receiving at Elizabeth House
08 April 2025
Happiness, contentment, and safety are just some of the requisites of good care which Elizabeth House nurtures in abundance. A fabulous place which has surpassed my expectations. It had a lovely staff, great facilities, and was so clean.
07 April 2025
One member off staff excels whilst the others are a bit hit and miss more worried about what they are doing at weekend or after shift just want the pay check and don't really care about residents it took us as a family to tell staff mum had a uti made up excuses about getting urine sample and chasing up review off meds always have to rely on members off staff that excels to get anything done some members off staff are to young to understand elderly residents needs and concerns and I think the price increase is an absolute insult people don't earn that a week or a month.
16 January 2025
All staff are extremely courteous and polite and keep me informed of my mother's wellbeing and how she has been on days I have not visited. My mother appears very content and I can not fault any member of staff for the care and attention she receives, which is first rate.
08 January 2025
My mum was a resident here for 2 years sadly she passed recently. During her time here she was very well looked after and the staff were amazing, particularly caring, and comforting at the time of her passing. Thank you all.
08 January 2025
My auntie has been in Elizabeth House since September, the staff have been wonderful. Auntie is very happy and well cared for they interact with her all the time, and make sure she mixes with the other residents. Her room is always clean and tidy.
16 December 2024
Our dad has Parkinson's and dementia and his health took a serious downturn. Staff were exceptional, keeping us informed of developments and what they were doing to help Dad be as comfortable as possible. Dad is now bed bound with little communication possible, but his face lights up when the carers enter his room and he smiles.
03 September 2024
Very pleased with the care my mother is receiving in a very clean and welcoming environment.
06 August 2024
My mother went to Elizabeth House for Respite Care. The care team, cleaners, and laundry staff all took time to make sure she was okay. Elizabeth House made us, as a family, very welcome and had lots of activities to keep the residents happy. The Care Manager and staff on the floor she was on were brilliant.
15 July 2024
My wife has been at Elizabeth House for around 9 months. I was obviously unsure at first, what with your loved one going into a care home for the first time. However, I needn't have worried. From day one everything was very good, from the caring staff to the wholly inviting care home.
15 July 2024
Looking after my dad is challenging these guys have been amazing. And don't know where I would be without their support and care - his carers especially are great with him - he loves them looking after him as his 1 to 1. They have built a special rapport and bond with him. I am beyond grateful for what they do and the other care home staff for him and know he is safe and well looked after by them all. I love the fact they take him out on trips which does wonders for his mental well-being.
13 May 2024
I have found this care home to be friendly, caring, and a lovely home for the elderly living there. The staff are helpful to visitors as well as clients. A lovely bright and home-from-home feel about it.
26 April 2024
I visited a friend and was so pleased to see a clean, safe environment. All the staff I met were friendly knew the residents well, and showed empathy and pride in the home. The resident was comfortable and happy. She talked about activities, events and the general surroundings also including meals and staff. A truly successful visit and I feel confident and happy about Elizabeth House.