Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Primrose Lodge

stars
stars 26 September 2024
My mother lived at Primrose Lodge for over three years. During this time, I visited regularly and was always made welcome by the staff. The love and care that my mother received made it easier for both Mum and myself. The home is clean and fresh. Great care was taken when dressing my mother, and she
always looked clean and tidy. It was uplifting to see my mum smile and look happy, and leaving at the end of a visit was never difficult as she was happy to stay and enjoyed the company around her. Thank you to all at Primrose Lodge.
Review from Janet S (Daughter of Resident/Service User)
stars
stars 23 November 2017
Upon my first arrival, Primrose Lodge reminded me of a holiday chalet layout. All rooms were immaculate and cosy. Every resident appeared clean, heard and cared for. My first impressions are really good.
Review from Keeley V (Great-Niece of Resident/Service User)