School Road, St John's, Worcester, WR2 4HF
View Full Details of Regent Residential Care HomeMy Mum has been at Regent for a number of years now; she turned 100 in February this year. The team at Regent have been amazing with her and there is no doubt they are her family. I have had peace of mind from day one. The Managers who lead the team are very approachable, and the standards are excellent.
I cannot rate this home highly enough. The staff work hard to make residents feel valued, safe and part of a family. There is an ethos of inclusion not just in the home but also with the wider community. The residents can and are encouraged to take part in a range of daily activities. The staff are welcoming, approachable and always have time to listen. My mum has settled well and enjoys her days in Regent.
I would highly recommend Regents Residential Care Home . Moving a loved one into a residential setting is very emotional huge family decision , often made complicated by ill health. We visited Regent a couple of years ago with my father with a view to possible respite if my mother was unwell , as she cared for him 24 hours. A year or so later a sudden decision needed to be made for him to have emergency respite .. Thankfully we had an excellent social worker who worked with us and with the manager at Regent to enable my Dad to go to his and our first place of choice which was Regent . The setting , the staff, the garden , the activities on offer and the kindness and respect given to residence are very good. It feels as homely as can be possible and welcoming . If we have any concerns they are always listened to and when my father was unwell and declined they managed him very well. He has since rallied , is content and that is testament to the care he receives .
My mum lived in Regent for about 18 months after it became apparent she was no longer safe living in sheltered, independent, accommodation due to dementia. Every single member of staff there was brilliant, and so caring. The food was so much better than one would expect in a care home. The care and attention given to my mum was second to none. Rooms are spacious and kept very clean and tidy. The activities ladies are very good and arrange plenty of activities in the home and away from it. There are regular visits from therapy dogs, which go down very well with residents, staff, and visitors. I'd always take mum's dog in when I went to visit my mum and she was always made very welcome by everyone too. I cannot fault the place and was rather sad when mum's needs became necessary for her to move into a nursing home. I have, however, recommended Regent to everyone and my best mate's mum has since moved in there.
I wish to express my heart felt thanks to all the staff at Regent house Worcester. My mum has now been a resident for the past 2 years due to her dementia. I have just returned from a 3 week holiday to see my daughter in Australia and the staff ensured I hadn't nothing to worry about whilst I was away. I was able to see she was very happy via the home's social media private page which was reassuring. The staff are all so kind and meet the residents individual needs. Regent house is certainly a home from home. Thankyou again to everyone for ensuring my mum is kept happy, safe and well.
Wow! Regent opened up Sunday Lunch to families for Mother's Day. I booked in along with my daughters. Mum had a lovely time; the St John's Lounge was used. A table beautifully presented, flowers on the table etc. We were provided with waitress service, it was great fun. We usually take Mum out but she had been poorly. The lovely, attentive staff made it perfect! Thank you to all involved, as I always spend Mother's Day with Mum and was worried, but Regent made it very special. Great success.
My mother has settled in well and happy within her environment. She is well able to communicate and mix with other residents, which is important to her. Her mobility is becoming difficult because of her bad knee but she insists to continue to walk as much as possible. There is always a welcoming response when mum returns, all staff look after mothers needs. I am well informed of any change to her medication. Activities organised within the home are much appreciated.
My dad recently spent time in hospital and Regent care were most attentive in keeping in contact re: Dad. There was an unfortunate issue on Dad's return where he had lost his wallet containing £40, the care home were genuinely concerned about this and were most sincere dealing with this situation. Wallet was located and everyone was appeased. All the staff are exceptional with their friendliness and care. On this particular issue staff was genuine and caring which meant a lot to me and know dad will have appreciated this.
Dad has only been in a short time, the staff have been excellent in both his care and settling him in. We have found the service to be great with both us the family and all our questions have been answered.
Fantastic home, friendly, helpful staff. Mum feels at home and has all the attention and care anyone could ask for. The home is clean and tidy and all the staff treat mum with full dignity and respect.
My Auntie and godmother was a resident of regent care school road, for over 7 years . I cant praise them enough the staff were amazing so thoughtful and caring ,nothing was too much trouble for them . I don't live close by and could only drive over about every two weeks but I spoke to my auntie every day twice normally sometimes more lol. If ever her mobile was playing up or she couldn't find it i would phone the home and they always went out of their way to find it for her .If I was worried in any way about her i was never afraid to speak to staff and they always informed me if my auntie had a problem with health. she loved the staff and would praise them herself she was a very Intelligent lady and private and sometimes liked to stay in her room they always respected her decision . The staff gave support to us as a family in sad times as well .I'd especially like to praise staff who welcome you to the home you should be proud of this amazing home .thankyou so much.
Having recently had Dad into a care home it has given me confidence that he is well looked after and safe which for a long time has been a big worry. Regents have done a great job of settling him in. Thank you.
Mum has been at Regent Residential Care Home for five months. We are amazed at how she has settled. Mum was very anxious and often agitated due to her dementia, however she is happy and relaxed at Regent. The staff are fantastic, so friendly and caring, Mum loves them. There is always something going on and Mum regularly enjoys trips out. Keep up the great work!
In general my stay at Regent House has been satisfactory marred in my opinion by a shortage of staff. Problem with recruitment or finances I don't know. Too much is asked from the staff there are and therefore because I'm unable to move around I need two helpers and often have to wait as long as an hour or even more to go to the toilet. Medical help is not easily available - district nurse etc, the laundry and cleaner are very good, friendly. I do need them to keep my room in order as I like it. Always a choice of food and a frequent cup of tea is good. The manager is very approachable, listens, and acts when I've had to say the part.
Went to see my best friend's wife. Have been in a lot of homes but this was the best, lovely caring people, was very impressed. Thank you.
I researched & visited a lot of care homes before opting for Regent. It stood out - mainly for the calibre of the staff. On my initial visit (unannounced), I met the management team and saw other staff in action. All gave me their time selflessly, were effortlessly friendly & answered all of my questions brilliantly. My Dad has been there for 2 weeks and I have to say I am utterly delighted with how it's panning out. Regent exhibits a calm, can-do attitude that is hugely comforting. They are attentive & seem to genuinely want to get to know my Dad in order to help him in the best ways possible. I personally approach gushing reviews with a bit of scepticism, but Regent has truly delivered beyond my hopes and expectations. It's easy to criticise poor service but so much harder to praise without sounding insincere. But the care of a loved one is about as personal as a service can get: I can only applaud & be grateful for what Regent are achieving on a daily basis. It's truly impressive.
Always really friendly service. The staff are top-notch, working in extremes an for very poor money. I really appreciate all everybody does! Thank you!
Very happy with every aspect of my dad's care. We asked if the lampshades I bought could be put up but the electrician needs to come to finish the last one! I do my dad's washing now though as no one checks for paper tissues in the pockets so all his clothes are covered in bits. Simply the pockets should be emptied, simples!
Excellent care home, very pleased with everything you do for my mum.
Regent Residential Care Home is a home-from-home. My father feels safe, secure and well cared for. The staff are all very caring and considerate of each resident's individual needs.
My Mum has been at Regent for a number of years now; she turned 100 in February this year. The team at Regent have been amazing with her and there is no doubt they are her family. I have had peace of mind from day one. The Managers who lead the team are very approachable, and the standards are excellent.
I cannot rate this home highly enough. The staff work hard to make residents feel valued, safe and part of a family. There is an ethos of inclusion not just in the home but also with the wider community. The residents can and are encouraged to take part in a range of daily activities. The staff are welcoming, approachable and always have time to listen. My mum has settled well and enjoys her days in Regent.
I would highly recommend Regents Residential Care Home . Moving a loved one into a residential setting is very emotional huge family decision , often made complicated by ill health. We visited Regent a couple of years ago with my father with a view to possible respite if my mother was unwell , as she cared for him 24 hours. A year or so later a sudden decision needed to be made for him to have emergency respite .. Thankfully we had an excellent social worker who worked with us and with the manager at Regent to enable my Dad to go to his and our first place of choice which was Regent . The setting , the staff, the garden , the activities on offer and the kindness and respect given to residence are very good. It feels as homely as can be possible and welcoming . If we have any concerns they are always listened to and when my father was unwell and declined they managed him very well. He has since rallied , is content and that is testament to the care he receives .
My mum lived in Regent for about 18 months after it became apparent she was no longer safe living in sheltered, independent, accommodation due to dementia. Every single member of staff there was brilliant, and so caring. The food was so much better than one would expect in a care home. The care and attention given to my mum was second to none. Rooms are spacious and kept very clean and tidy. The activities ladies are very good and arrange plenty of activities in the home and away from it. There are regular visits from therapy dogs, which go down very well with residents, staff, and visitors. I'd always take mum's dog in when I went to visit my mum and she was always made very welcome by everyone too. I cannot fault the place and was rather sad when mum's needs became necessary for her to move into a nursing home. I have, however, recommended Regent to everyone and my best mate's mum has since moved in there.
I wish to express my heart felt thanks to all the staff at Regent house Worcester. My mum has now been a resident for the past 2 years due to her dementia. I have just returned from a 3 week holiday to see my daughter in Australia and the staff ensured I hadn't nothing to worry about whilst I was away. I was able to see she was very happy via the home's social media private page which was reassuring. The staff are all so kind and meet the residents individual needs. Regent house is certainly a home from home. Thankyou again to everyone for ensuring my mum is kept happy, safe and well.
Wow! Regent opened up Sunday Lunch to families for Mother's Day. I booked in along with my daughters. Mum had a lovely time; the St John's Lounge was used. A table beautifully presented, flowers on the table etc. We were provided with waitress service, it was great fun. We usually take Mum out but she had been poorly. The lovely, attentive staff made it perfect! Thank you to all involved, as I always spend Mother's Day with Mum and was worried, but Regent made it very special. Great success.
My mother has settled in well and happy within her environment. She is well able to communicate and mix with other residents, which is important to her. Her mobility is becoming difficult because of her bad knee but she insists to continue to walk as much as possible. There is always a welcoming response when mum returns, all staff look after mothers needs. I am well informed of any change to her medication. Activities organised within the home are much appreciated.
My dad recently spent time in hospital and Regent care were most attentive in keeping in contact re: Dad. There was an unfortunate issue on Dad's return where he had lost his wallet containing £40, the care home were genuinely concerned about this and were most sincere dealing with this situation. Wallet was located and everyone was appeased. All the staff are exceptional with their friendliness and care. On this particular issue staff was genuine and caring which meant a lot to me and know dad will have appreciated this.
Dad has only been in a short time, the staff have been excellent in both his care and settling him in. We have found the service to be great with both us the family and all our questions have been answered.
Fantastic home, friendly, helpful staff. Mum feels at home and has all the attention and care anyone could ask for. The home is clean and tidy and all the staff treat mum with full dignity and respect.
My Auntie and godmother was a resident of regent care school road, for over 7 years . I cant praise them enough the staff were amazing so thoughtful and caring ,nothing was too much trouble for them . I don't live close by and could only drive over about every two weeks but I spoke to my auntie every day twice normally sometimes more lol. If ever her mobile was playing up or she couldn't find it i would phone the home and they always went out of their way to find it for her .If I was worried in any way about her i was never afraid to speak to staff and they always informed me if my auntie had a problem with health. she loved the staff and would praise them herself she was a very Intelligent lady and private and sometimes liked to stay in her room they always respected her decision . The staff gave support to us as a family in sad times as well .I'd especially like to praise staff who welcome you to the home you should be proud of this amazing home .thankyou so much.
Having recently had Dad into a care home it has given me confidence that he is well looked after and safe which for a long time has been a big worry. Regents have done a great job of settling him in. Thank you.
Mum has been at Regent Residential Care Home for five months. We are amazed at how she has settled. Mum was very anxious and often agitated due to her dementia, however she is happy and relaxed at Regent. The staff are fantastic, so friendly and caring, Mum loves them. There is always something going on and Mum regularly enjoys trips out. Keep up the great work!
In general my stay at Regent House has been satisfactory marred in my opinion by a shortage of staff. Problem with recruitment or finances I don't know. Too much is asked from the staff there are and therefore because I'm unable to move around I need two helpers and often have to wait as long as an hour or even more to go to the toilet. Medical help is not easily available - district nurse etc, the laundry and cleaner are very good, friendly. I do need them to keep my room in order as I like it. Always a choice of food and a frequent cup of tea is good. The manager is very approachable, listens, and acts when I've had to say the part.
Went to see my best friend's wife. Have been in a lot of homes but this was the best, lovely caring people, was very impressed. Thank you.
I researched & visited a lot of care homes before opting for Regent. It stood out - mainly for the calibre of the staff. On my initial visit (unannounced), I met the management team and saw other staff in action. All gave me their time selflessly, were effortlessly friendly & answered all of my questions brilliantly. My Dad has been there for 2 weeks and I have to say I am utterly delighted with how it's panning out. Regent exhibits a calm, can-do attitude that is hugely comforting. They are attentive & seem to genuinely want to get to know my Dad in order to help him in the best ways possible. I personally approach gushing reviews with a bit of scepticism, but Regent has truly delivered beyond my hopes and expectations. It's easy to criticise poor service but so much harder to praise without sounding insincere. But the care of a loved one is about as personal as a service can get: I can only applaud & be grateful for what Regent are achieving on a daily basis. It's truly impressive.
Always really friendly service. The staff are top-notch, working in extremes an for very poor money. I really appreciate all everybody does! Thank you!
Very happy with every aspect of my dad's care. We asked if the lampshades I bought could be put up but the electrician needs to come to finish the last one! I do my dad's washing now though as no one checks for paper tissues in the pockets so all his clothes are covered in bits. Simply the pockets should be emptied, simples!
Excellent care home, very pleased with everything you do for my mum.
Regent Residential Care Home is a home-from-home. My father feels safe, secure and well cared for. The staff are all very caring and considerate of each resident's individual needs.