Submit a Review for Hengrove Lodge
29 Petherton Road, Hengrove, Bristol, BS14 9BX
View Full Details of Hengrove LodgeLatest Reviews for Hengrove Lodge
15 October 2025
My Mum has lived at Hengrove lodge for the past few years. I always find the staff welcoming and friendly, they are approachable and answer any queries I may have promptly. The daily entertainment for the residents has improved greatly in recent months and its lovely to see everyone participating and having fun. The staff respect my Mum and care for her complex needs to a high standard. I would thoroughly recommend this care home.
15 October 2025
Both family and friends know that mum, nanny and friend is being looked after well and most importantly is happy. We met the new manager when my friend was in respite at another care home, when family were on holiday. We know that this lady helped so much in settling my friend in, to what was a very stressful time for her and she is now manager at Hengrove Lodge, which we were all delighted about. She can always put a smile on the residents faces. The whole ethos has changed with lots of activities, music and even days out to the coast. On my last visit a few days ago, there was karaoke, singing and even dancing, with other residents playing skittles in the other room. I have been there at lunch time and the food looked delicious. The family have been able to make my friends room like a home from home, with her favourite colours - lots of photographs and things she loves. Thank you all for caring for her.
03 October 2025
Hengrove lodge is a warm and friendly environment. The staff and management clearly really care about the residents. The level of care is second to none with lovely activities daily. I am so happy and feel confident that my mum is receiving the best care. The whole team are really engaging and easy to talk to. They feel very much like family.
30 September 2025
Hengrove Lodge provide excellent care. My relative has been a resident for 2 years and has flourished since moving in. The change in her is remarkable, she is always smiling and mixing with staff and residents. There are always activities going on whether it be trips out, outside acts/singers or just the staff getting the residents involved in cake making, colouring in etc. when you visit there is always a happy environment. As a family it has been a relief to know that she is being looked after.
08 August 2025
My mum has been a resident since April and has settled in better than thought she would. I'm really impressed with the care and compassion that the staff provide. It's a relief to know that when I leave after visiting her she will be well cared for.
29 July 2025
Since April of this year the atmosphere has been great the residents always seem to be doing something and seem very happy Communication is so much better then it was and very much appreciated my uncle seems more happier then he was it's never to much trouble for management to help with forms and support about care and information as a family we are very grateful to hengrove lodge for the amazing work that they do it has been a comfort to the family thank you so much for all that you do
22 January 2025
Our family cannot thank the team at Hengrove Lodge enough for the incredible care they provide for Mum. From the moment she arrived, the staff have been so friendly, warm, and attentive. They genuinely go above and beyond to ensure she's comfortable, happy, and well cared for. Knowing Mum is in such safe hands, it's been such a weight off our minds. The staff treat her with so much kindness and respect, and it's clear they truly care about each resident. The activities they organise are fantastic, keeping Mum engaged and giving her so much to look forward to each day. A real highlight for us was the Christmas party, where families were invited to join the celebrations. It was such a special event and a wonderful way to bring everyone together, it really showed the thought and effort the team puts into creating a family-like atmosphere. We are so grateful to Hengrove Lodge for the amazing work they do, it's brought so much comfort to our family. Thank you all for everything!
Latest Reviews for Hengrove Lodge
15 October 2025
My Mum has lived at Hengrove lodge for the past few years. I always find the staff welcoming and friendly, they are approachable and answer any queries I may have promptly. The daily entertainment for the residents has improved greatly in recent months and its lovely to see everyone participating and having fun. The staff respect my Mum and care for her complex needs to a high standard. I would thoroughly recommend this care home.
15 October 2025
Both family and friends know that mum, nanny and friend is being looked after well and most importantly is happy. We met the new manager when my friend was in respite at another care home, when family were on holiday. We know that this lady helped so much in settling my friend in, to what was a very stressful time for her and she is now manager at Hengrove Lodge, which we were all delighted about. She can always put a smile on the residents faces. The whole ethos has changed with lots of activities, music and even days out to the coast. On my last visit a few days ago, there was karaoke, singing and even dancing, with other residents playing skittles in the other room. I have been there at lunch time and the food looked delicious. The family have been able to make my friends room like a home from home, with her favourite colours - lots of photographs and things she loves. Thank you all for caring for her.
03 October 2025
Hengrove lodge is a warm and friendly environment. The staff and management clearly really care about the residents. The level of care is second to none with lovely activities daily. I am so happy and feel confident that my mum is receiving the best care. The whole team are really engaging and easy to talk to. They feel very much like family.
30 September 2025
Hengrove Lodge provide excellent care. My relative has been a resident for 2 years and has flourished since moving in. The change in her is remarkable, she is always smiling and mixing with staff and residents. There are always activities going on whether it be trips out, outside acts/singers or just the staff getting the residents involved in cake making, colouring in etc. when you visit there is always a happy environment. As a family it has been a relief to know that she is being looked after.
08 August 2025
My mum has been a resident since April and has settled in better than thought she would. I'm really impressed with the care and compassion that the staff provide. It's a relief to know that when I leave after visiting her she will be well cared for.
29 July 2025
Since April of this year the atmosphere has been great the residents always seem to be doing something and seem very happy Communication is so much better then it was and very much appreciated my uncle seems more happier then he was it's never to much trouble for management to help with forms and support about care and information as a family we are very grateful to hengrove lodge for the amazing work that they do it has been a comfort to the family thank you so much for all that you do
22 January 2025
Our family cannot thank the team at Hengrove Lodge enough for the incredible care they provide for Mum. From the moment she arrived, the staff have been so friendly, warm, and attentive. They genuinely go above and beyond to ensure she's comfortable, happy, and well cared for. Knowing Mum is in such safe hands, it's been such a weight off our minds. The staff treat her with so much kindness and respect, and it's clear they truly care about each resident. The activities they organise are fantastic, keeping Mum engaged and giving her so much to look forward to each day. A real highlight for us was the Christmas party, where families were invited to join the celebrations. It was such a special event and a wonderful way to bring everyone together, it really showed the thought and effort the team puts into creating a family-like atmosphere. We are so grateful to Hengrove Lodge for the amazing work they do, it's brought so much comfort to our family. Thank you all for everything!