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Broadway, Silver End, Witham, CM8 3RF
View Full Details of Valentine HouseLatest Reviews for Valentine House
18 August 2025
We couldn't be more grateful for the incredible care my mum receives at Valentine House. From the moment you walk through the doors, you're welcomed like family. The staff are simply amazing, so kind, compassionate and always going the extra mile to make sure she feels safe and happy. What really sets this place apart is the fantastic range of entertainment and activities they provide. Whether it's live music, craft sessions, or themed days, there's always something fu and engaging going on. It's great to see how much thought and effort goes into keeping everyone active, entertained and connected. Thank you to every member of the team for making this home such a special place, you're all absolute amazing.
18 August 2025
What an incredible day at the BBQ! From start to finish, it was filled with laughter, delicious food, and unforgettable memories. The energy was amazing - families coming together, kids running around with huge smiles, and the smell of perfectly grilled food in the air. There's something so special about spending time outdoors with loved ones, soaking up the sun and enjoying the simple pleasures of great company and great food. One of the best parts of the day was the variety of activities and events that brought everyone together. Whether it was the fun games for the kids, the live music, or the friendly competitions, there was something for everyone to enjoy. It's always heartwarming to see a community come alive like this - sharing stories, making new friends, and celebrating what really matters: connection. Huge thanks to the organizers for putting together such a thoughtful and well-run event. These kinds of days remind us how important it is to slow down, be present, and celebrate.
11 June 2025
We're really happy with the care my mother-in-law receives. The manager and her dedicated staff always make the effort to ensure she is comfortable and supported. The home itself is clean, calm and has a genuinely welcoming atmosphere. It gives us real peace of mind, she is in such good hands.
11 June 2025
Dad has been here at Valentine's House since September. The care and attention Dad sets is absolutely outstanding. Kind and caring, each member of staff we are updated very frequently about Dad and thank you each of the carers for all you do.
07 May 2025
My mum has been in Valentine House just under a year, she wasn't best pleased that she unfortunately had to move to a care home but the manager and all staff had worked very hard with her to ensure she is comfortable and that she is well looked after. As a family we have seen a massive change in her health and appearance she has never looked better or been healthier, nothing is never to much for any of the staff, everyone is very welcoming and always greeted with a smile.
02 September 2024
My mother has recently moved into the care home and all staff and management are very nice and very good at their jobs. Valentines House is very lovely with top food and services.
22 August 2024
Would like a service where someone regularly meets with a relative to discuss Mum's current condition/welfare in order that if there are any changes to items required we know as she is unable to tell us.
12 August 2024
Staff are always friendly and happy to help. I know most by name.
09 August 2024
My mum has been in the home since March 2023 and all the staff have been so kind and always have a smile on their faces when times can be difficult. I know my mum is safe and well looked after and I thank every member of staff for all the support and kindness.
09 July 2024
The care at Valentine House is amazing. Residents are shown much loving care and compassion by the carers, management and all who work at the home. The manager and the deputy manager have very good knowledge of the residents and are very supportive of resident's relations.
04 June 2024
My mother became a resident of Valentine House for four and a half months of respite care following a severe break of her femur. When she entered Valentine House my mother could not walk and was entirely dependent upon the care provided by the team at Valentine House who were professional, empathetic, kind and frankly brilliant in the care of her during this period. This help has allowed my mum to recently return home and we cannot thank the team enough!
19 January 2024
Mum has been here at Valentine House since July, we as a family have seen her slowly come back as the witty and cheerful woman she should be. We know how happy she is here, the staff and management are wonderful. I really am so pleased Mum has her home here, she feels so at ease with everyone, I would like to say thank you to you all for having her and others' best interests at heart all the time.
25 September 2023
My nan is in Valentine House and loves it. The staff are all friendly and helpful. Nan has got lovely relationships with all the staff, even the house manager pops in to her for a little chat. Can not fault the place.
19 September 2023
My mother has only been here for a week, but already can see a massive difference in her attitude to life, she's mixing in, made friends and is finally eating and drinking properly. She's having showers and her hair washed on a regular basis. The staff are always cheerful and happy to answer any queries or questions.
04 September 2023
My experience of my care at Valentine House has been most enjoyable. Good rooms and great carers. Very helpful and happy to help. Thank you everyone for everything you do for me. Kind regards.
29 August 2023
I sometimes feel the staff are stretched for the amount of care/support that is needed from time to time. Also, there is the smell of urine in the corridors. However, I feel I am able to talk to the manager who deals with my concerns. The home is very good in keeping me informed of my Mother's condition and I feel they do care for her.
13 April 2023
When I visited Valentine House Care Home for the very first time, I got a good and warm feeling. It just felt right and I felt comfortable leaving my mother in their care. The staff are friendly, welcoming and knowledgeable and allow me the quality time I need with my mother.
09 March 2023
My mum has been in care for four months and this was a very hard decision to make. From day one, the staff have been excellent. Although Mum won't take part very often, the activities are great. She certainly gets her fair share of hugs.
20 February 2023
My aunt has been at Valentine House for roughly six months and my overall impression has been very positive. My aunt has been very happy and the staff and facilities have been excellent.
13 February 2023
It was a great relief when my father moved to Valentine House Care Home at the end of October 2022. He has severe dementia and we were not coping with him at home any more, not least my mother, who is also ninety-four! This is a well managed care home with wonderfully friendly and welcoming staff. We have been very pleased with the way they care for Dad, patiently try different foods with him and persuade him to join in some of the craft activities. Just recently it was necessary to call an ambulance to have him checked over, and I was kept informed at every step. What a huge relief to entrust someone to this level of care and professionalism!
Latest Reviews for Valentine House
18 August 2025
We couldn't be more grateful for the incredible care my mum receives at Valentine House. From the moment you walk through the doors, you're welcomed like family. The staff are simply amazing, so kind, compassionate and always going the extra mile to make sure she feels safe and happy. What really sets this place apart is the fantastic range of entertainment and activities they provide. Whether it's live music, craft sessions, or themed days, there's always something fu and engaging going on. It's great to see how much thought and effort goes into keeping everyone active, entertained and connected. Thank you to every member of the team for making this home such a special place, you're all absolute amazing.
18 August 2025
What an incredible day at the BBQ! From start to finish, it was filled with laughter, delicious food, and unforgettable memories. The energy was amazing - families coming together, kids running around with huge smiles, and the smell of perfectly grilled food in the air. There's something so special about spending time outdoors with loved ones, soaking up the sun and enjoying the simple pleasures of great company and great food. One of the best parts of the day was the variety of activities and events that brought everyone together. Whether it was the fun games for the kids, the live music, or the friendly competitions, there was something for everyone to enjoy. It's always heartwarming to see a community come alive like this - sharing stories, making new friends, and celebrating what really matters: connection. Huge thanks to the organizers for putting together such a thoughtful and well-run event. These kinds of days remind us how important it is to slow down, be present, and celebrate.
11 June 2025
We're really happy with the care my mother-in-law receives. The manager and her dedicated staff always make the effort to ensure she is comfortable and supported. The home itself is clean, calm and has a genuinely welcoming atmosphere. It gives us real peace of mind, she is in such good hands.
11 June 2025
Dad has been here at Valentine's House since September. The care and attention Dad sets is absolutely outstanding. Kind and caring, each member of staff we are updated very frequently about Dad and thank you each of the carers for all you do.
07 May 2025
My mum has been in Valentine House just under a year, she wasn't best pleased that she unfortunately had to move to a care home but the manager and all staff had worked very hard with her to ensure she is comfortable and that she is well looked after. As a family we have seen a massive change in her health and appearance she has never looked better or been healthier, nothing is never to much for any of the staff, everyone is very welcoming and always greeted with a smile.
02 September 2024
My mother has recently moved into the care home and all staff and management are very nice and very good at their jobs. Valentines House is very lovely with top food and services.
22 August 2024
Would like a service where someone regularly meets with a relative to discuss Mum's current condition/welfare in order that if there are any changes to items required we know as she is unable to tell us.
12 August 2024
Staff are always friendly and happy to help. I know most by name.
09 August 2024
My mum has been in the home since March 2023 and all the staff have been so kind and always have a smile on their faces when times can be difficult. I know my mum is safe and well looked after and I thank every member of staff for all the support and kindness.
09 July 2024
The care at Valentine House is amazing. Residents are shown much loving care and compassion by the carers, management and all who work at the home. The manager and the deputy manager have very good knowledge of the residents and are very supportive of resident's relations.
04 June 2024
My mother became a resident of Valentine House for four and a half months of respite care following a severe break of her femur. When she entered Valentine House my mother could not walk and was entirely dependent upon the care provided by the team at Valentine House who were professional, empathetic, kind and frankly brilliant in the care of her during this period. This help has allowed my mum to recently return home and we cannot thank the team enough!
19 January 2024
Mum has been here at Valentine House since July, we as a family have seen her slowly come back as the witty and cheerful woman she should be. We know how happy she is here, the staff and management are wonderful. I really am so pleased Mum has her home here, she feels so at ease with everyone, I would like to say thank you to you all for having her and others' best interests at heart all the time.
25 September 2023
My nan is in Valentine House and loves it. The staff are all friendly and helpful. Nan has got lovely relationships with all the staff, even the house manager pops in to her for a little chat. Can not fault the place.
19 September 2023
My mother has only been here for a week, but already can see a massive difference in her attitude to life, she's mixing in, made friends and is finally eating and drinking properly. She's having showers and her hair washed on a regular basis. The staff are always cheerful and happy to answer any queries or questions.
04 September 2023
My experience of my care at Valentine House has been most enjoyable. Good rooms and great carers. Very helpful and happy to help. Thank you everyone for everything you do for me. Kind regards.
29 August 2023
I sometimes feel the staff are stretched for the amount of care/support that is needed from time to time. Also, there is the smell of urine in the corridors. However, I feel I am able to talk to the manager who deals with my concerns. The home is very good in keeping me informed of my Mother's condition and I feel they do care for her.
13 April 2023
When I visited Valentine House Care Home for the very first time, I got a good and warm feeling. It just felt right and I felt comfortable leaving my mother in their care. The staff are friendly, welcoming and knowledgeable and allow me the quality time I need with my mother.
09 March 2023
My mum has been in care for four months and this was a very hard decision to make. From day one, the staff have been excellent. Although Mum won't take part very often, the activities are great. She certainly gets her fair share of hugs.
20 February 2023
My aunt has been at Valentine House for roughly six months and my overall impression has been very positive. My aunt has been very happy and the staff and facilities have been excellent.
13 February 2023
It was a great relief when my father moved to Valentine House Care Home at the end of October 2022. He has severe dementia and we were not coping with him at home any more, not least my mother, who is also ninety-four! This is a well managed care home with wonderfully friendly and welcoming staff. We have been very pleased with the way they care for Dad, patiently try different foods with him and persuade him to join in some of the craft activities. Just recently it was necessary to call an ambulance to have him checked over, and I was kept informed at every step. What a huge relief to entrust someone to this level of care and professionalism!