Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Fernleaf Residential Home

stars
stars 29 April 2020
I wanted to praise the staff at Fernleaf because it should be known just how wonderful they are. My stepfather is always squeaky clean and tidy and seems happy to be settling in there. Nothing is too much for the staff, either my stepfather’s requests or the family’s. We struggle not to see him
during the covid19 experience but my mother is getting plenty of updates as to how he is doing. We couldn’t ask for more and know that he is in the best place for all of us. Thank you so much.
Review from Roberta H (Stepdaughter of Resident/Service User)