Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Hafod Residential Home

stars
stars 10 September 2024
My sister has been a resident here for a few years now. The home and the staff have always looked after her and she has always been happy here. Recently my sister was in hospital and needed a lot of patience and care to get her back on her feet which she got from the staff here. We can't thank the
staff enough for their hard work. Always made welcome when we visit with a cup of tea and they keep in touch by phone.
Review from M B (Sister of Resident/Service User)
stars
stars 05 March 2020
My uncle has dementia (verbally abusive), schizophrenia, incontinence and reoccurring pneumonia, due to issues with swallowing (all his food must be pureed and he needs supervision eating). My uncle stayed with Hafod (14 Anchorage Road B74 2PR) for 10 days following a personal family emergency.
Every person in this home was lovely - clearly it's more than a job for them. Thank you all for the care and support you gave my uncle and my family during a very difficult time. I would recommend this home to everyone.
Review from Zahida K (Niece of Resident/Service User)