Submit a Review for Southdowns Nursing Home
1 Hollington Park Road, The Green, St Leonards-on-Sea, TN38 0SY
View full details of Southdowns Nursing HomeLatest Reviews for Southdowns Nursing Home
23 January 2026
Roy has been here for two months from the 27th October 2025, he went in with Vascular Dementia and Southdowns Nursing Home is a big spacious home with its own individual rooms and spacious lounge. The visiting times are good, there very friendly and make you feel welcome. They need to improve on the
food as I have given 2 lists of what he likes but they have been giving him food he didn't like. He is happy and always keen to see his family.
12 December 2025
Southdowns Nursing Home and Kerry's team are absolutely wonderful. The incredible cre mum has received has been exceptional, and is evident in my mothers recovery while resident here. I don't think she would have got as strong as quickly without the expert care and kindness of the care team. We are
so grateful for all that the team do for mum.
23 September 2025
Our mum seems very happy at Southdowns we are all very happy with the level of care she receives. If we need to raise anything, it is always dealt with in a quick and measured way.
17 September 2025
Excellent home very well run I can't fault it thank you.
17 September 2025
My husband has only been in Southdowns for a short time. The care is excellent, also general standard the staff are assisting him in settling down and adjusting to living in care. Showing compassion and understanding.
03 June 2025
Could not ask for a better home for my mum. All the staff go above and beyond. There aren't many that can say they had visits from ponies, chicks and the Easter bunny whilst bed bound. Thank you for all you do. It doesn't go unnoticed.
03 June 2025
I cannot express in words how kind all the staff have been with my mother's care. Mum was fortunate to be offered a different room and everyone was amazing with her transfer and onward care. Thank you
07 April 2025
My friend came for care from her home to be nearer me. She has been given exceptional time and assistance to help her to settle in and gentle support over the weeks, she has spent with you all. I appreciate all you do for her and am reassured that she is now in a safe friendly place. I experienced a
difficult incident last Friday when all the staff reacted in an exemplary manner. I was impressed and very grateful.
27 January 2025
Dad was at Southdown's Nursing Home for the last 3 years of his life. He went at a very difficult time in his life, our beloved Mum had died and he had broken his hip and could no longer manage at home. The staff helped him and us cope with our loss. The staff have always tried to work with Dad who
was desperate to maintain as much independence as possible. To dad the staff became friends and nothing was too much trouble. At the end of his life when he could no longer do the things he wanted they always made sure he was as smart as he would have wanted to be which was so important for him. We were welcome to visit at any time and involved in his care to keep him as comfortable as possible. Dad was treated with dignity and respect at all times. I consider ourselves lucky to have found such a lovely home and be part of the Southdowns family. On the rare occasion we thought something could be improved we simply spoke to management and it was sorted. I can't praise or thank them enough.
22 November 2024
All of the staff at this Care Home are totally awesome. They really get to know each resident and are so kind and caring and can anticipate the resident's needs. I was lucky to be present at one of their special afternoons with a singer who sang all the songs that we all recognised and enjoyed, most
of the residents were present and so were a lot of the staff, I could see several examples of such love and care from the staff to the residents I was so impressed. It was a lovely afternoon and I thoroughly enjoyed it and I could see that the residents did too, thank you Southdowns for such considerate kindness and care it just confirmed my first impression when I came to choose a place for my husband.
20 August 2024
I have been visiting the home for the last ten months since my wife died at the home after being a patient there for three years.
From what I observe it is well run and clean and the carers are very pleasant. The people I visit seem to be happy and well cared for.
18 March 2024
My mum has recently moved into the home. She and we have been made to feel welcome by the friendly team. It was obvious from speaking with the manager that she had conducted a thorough handover with the hospital my mum was transitioning from and also sought extra information from me to enable the
home to effectively support my mum when she does become unwell again. The home seems to be having work done to it, which is a good thing. The lounge is large, airy, clean and spacious, and I can see from the home's Facebook page that my mum is beginning to join in with the activities that are available.
07 February 2024
Since my mum moved to Southdowns, I have noticed a huge improvement in her well-being. Staff are very present and friendly - I have been asked by different members on different occasions about things Mum likes and dislikes. The home itself is immaculate, and I feel relieved she is well cared for.
04 October 2023
My grandmother was in your care for roughly eighteen months, until she sadly passed away. The manager and her staff, the head nursing staff and one ex member of staff in particular my gran got on with so well. They made her experience a loving, friendly, family atmosphere. She made friends with a
few ladies and the staff would also try their best to sit them all together.
03 October 2023
New manager in situ, many changes. There is to be a new entertainment manager and assistant manager, as the patients have been without stimulation for some months.
29 September 2023
Absolutely lovely care home. When mum moved into the care home she wasn’t to kind. But, once she realised the staff were there for her needs and to support her where required, she settled well. Mum enjoyed joining in all the activities. She loved all the staff and they looked after Mum to the end.
17 July 2023
My Husband has been at Southdowns for 6 months and I am very distressed and worried about him as I feel the care given to him is very poor. When I attempt to raise concerns I am met with resentment and apathy. I visit him at least once each week and there has never been one visit yet where things
are running smoothly and he is happy. Simple things as well as more important issues are left undone. I would not recommend this home to anyone. It is heartbreaking to see the state he is left in. Furthermore, the stench of urine throughout the home is considerable.
25 May 2023
I would like to say the staff went above and beyond caring for my nan in her last year of life. She had people around her that not only cared for her needs but also made her laugh, putting a smile on her face, which is priceless. Her dignity was kept right to the end. The staff also was very polite
and forthcoming to the family after my nan had passed, so felt included, not pushed aside. Thank you for your patience with other family members.
02 May 2023
Very caring and understanding of service users' needs.
Staff are always available to help.
28 April 2023
Compassionate, caring, clean, understanding and accommodating staff and management team.
Very helpful.
Latest Reviews for Southdowns Nursing Home
23 January 2026
Roy has been here for two months from the 27th October 2025, he went in with Vascular Dementia and Southdowns Nursing Home is a big spacious home with its own individual rooms and spacious lounge. The visiting times are good, there very friendly and make you feel welcome. They need to improve on the
food as I have given 2 lists of what he likes but they have been giving him food he didn't like. He is happy and always keen to see his family.
12 December 2025
Southdowns Nursing Home and Kerry's team are absolutely wonderful. The incredible cre mum has received has been exceptional, and is evident in my mothers recovery while resident here. I don't think she would have got as strong as quickly without the expert care and kindness of the care team. We are
so grateful for all that the team do for mum.
23 September 2025
Our mum seems very happy at Southdowns we are all very happy with the level of care she receives. If we need to raise anything, it is always dealt with in a quick and measured way.
17 September 2025
Excellent home very well run I can't fault it thank you.
17 September 2025
My husband has only been in Southdowns for a short time. The care is excellent, also general standard the staff are assisting him in settling down and adjusting to living in care. Showing compassion and understanding.
03 June 2025
Could not ask for a better home for my mum. All the staff go above and beyond. There aren't many that can say they had visits from ponies, chicks and the Easter bunny whilst bed bound. Thank you for all you do. It doesn't go unnoticed.
03 June 2025
I cannot express in words how kind all the staff have been with my mother's care. Mum was fortunate to be offered a different room and everyone was amazing with her transfer and onward care. Thank you
07 April 2025
My friend came for care from her home to be nearer me. She has been given exceptional time and assistance to help her to settle in and gentle support over the weeks, she has spent with you all. I appreciate all you do for her and am reassured that she is now in a safe friendly place. I experienced a
difficult incident last Friday when all the staff reacted in an exemplary manner. I was impressed and very grateful.
27 January 2025
Dad was at Southdown's Nursing Home for the last 3 years of his life. He went at a very difficult time in his life, our beloved Mum had died and he had broken his hip and could no longer manage at home. The staff helped him and us cope with our loss. The staff have always tried to work with Dad who
was desperate to maintain as much independence as possible. To dad the staff became friends and nothing was too much trouble. At the end of his life when he could no longer do the things he wanted they always made sure he was as smart as he would have wanted to be which was so important for him. We were welcome to visit at any time and involved in his care to keep him as comfortable as possible. Dad was treated with dignity and respect at all times. I consider ourselves lucky to have found such a lovely home and be part of the Southdowns family. On the rare occasion we thought something could be improved we simply spoke to management and it was sorted. I can't praise or thank them enough.
22 November 2024
All of the staff at this Care Home are totally awesome. They really get to know each resident and are so kind and caring and can anticipate the resident's needs. I was lucky to be present at one of their special afternoons with a singer who sang all the songs that we all recognised and enjoyed, most
of the residents were present and so were a lot of the staff, I could see several examples of such love and care from the staff to the residents I was so impressed. It was a lovely afternoon and I thoroughly enjoyed it and I could see that the residents did too, thank you Southdowns for such considerate kindness and care it just confirmed my first impression when I came to choose a place for my husband.
20 August 2024
I have been visiting the home for the last ten months since my wife died at the home after being a patient there for three years.
From what I observe it is well run and clean and the carers are very pleasant. The people I visit seem to be happy and well cared for.
18 March 2024
My mum has recently moved into the home. She and we have been made to feel welcome by the friendly team. It was obvious from speaking with the manager that she had conducted a thorough handover with the hospital my mum was transitioning from and also sought extra information from me to enable the
home to effectively support my mum when she does become unwell again. The home seems to be having work done to it, which is a good thing. The lounge is large, airy, clean and spacious, and I can see from the home's Facebook page that my mum is beginning to join in with the activities that are available.
07 February 2024
Since my mum moved to Southdowns, I have noticed a huge improvement in her well-being. Staff are very present and friendly - I have been asked by different members on different occasions about things Mum likes and dislikes. The home itself is immaculate, and I feel relieved she is well cared for.
04 October 2023
My grandmother was in your care for roughly eighteen months, until she sadly passed away. The manager and her staff, the head nursing staff and one ex member of staff in particular my gran got on with so well. They made her experience a loving, friendly, family atmosphere. She made friends with a
few ladies and the staff would also try their best to sit them all together.
03 October 2023
New manager in situ, many changes. There is to be a new entertainment manager and assistant manager, as the patients have been without stimulation for some months.
29 September 2023
Absolutely lovely care home. When mum moved into the care home she wasn’t to kind. But, once she realised the staff were there for her needs and to support her where required, she settled well. Mum enjoyed joining in all the activities. She loved all the staff and they looked after Mum to the end.
17 July 2023
My Husband has been at Southdowns for 6 months and I am very distressed and worried about him as I feel the care given to him is very poor. When I attempt to raise concerns I am met with resentment and apathy. I visit him at least once each week and there has never been one visit yet where things
are running smoothly and he is happy. Simple things as well as more important issues are left undone. I would not recommend this home to anyone. It is heartbreaking to see the state he is left in. Furthermore, the stench of urine throughout the home is considerable.
25 May 2023
I would like to say the staff went above and beyond caring for my nan in her last year of life. She had people around her that not only cared for her needs but also made her laugh, putting a smile on her face, which is priceless. Her dignity was kept right to the end. The staff also was very polite
and forthcoming to the family after my nan had passed, so felt included, not pushed aside. Thank you for your patience with other family members.
02 May 2023
Very caring and understanding of service users' needs.
Staff are always available to help.
28 April 2023
Compassionate, caring, clean, understanding and accommodating staff and management team.
Very helpful.