Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Bellsgrove

stars
stars 28 June 2021
Bellsgrove is a relatively small care home but one that has a very reassuring and homely feel to it. It is well managed with lovely, friendly, caring and smiling staff. When we were able to visit our mother during the pandemic we were always greeted with such warmth and politeness. Mum was very
poorly during her short time at Bellsgrove but was cared for in a most genuine and sympathetic manner. We were kept fully informed by the management team regarding any changes in her health. We could not have asked for any better care and highly recommend this care home.
Review from Brian W (Son of Resident/Service User)
stars
stars 27 April 2021
My grandmother has been at Bellsgrove now for over a year and I can’t fault the care being given. They show great care and empathy, and during the pandemic have communicated with me any changes and kept me up to date. The care team go above and beyond expectations and the home manager is fantastic,
incredibly knowledgeable and approachable and I couldn’t ask for better care for my grandmother.
Review from Daryl W (Grandson of Resident/Service User)
stars
stars 31 March 2021
My Mum has been at Bellsgrove for 8 months now. She is suffering from Alzheimer's, which is progressively worsening, but with the staff and management always being so positive, friendly and actively engaging with her, we have seen her general health and state of mind improve. She is being
extremely well cared for and we feel totally at ease with having her stay there.
Review from Marco P (Son of Resident/Service User)