Submit a Review for Heritage Care Centre
30 Gearing Close, Tooting, London, SW17 6DJ
View Full Details of Heritage Care CentreLatest Reviews for Heritage Care Centre
04 September 2025
All staff, including reception, ward, kitchen, etc, are always helpful, cheerful, and nothing is too much for them. Their approach to every person entering lights up your day. They are a credit to the profession they are in, and it should make you, as a company, very proud.
27 August 2025
My review relates to my husband entire admission/stay in home. Excellent care except difficult to get in contact with doctor in home. Husband needs physiotherapy to help him to walk. Doctor should try to contact wife to update of husband ongoing progress/progression, etc in home.
01 August 2025
The staff are kind, friendly and helpful.
30 July 2025
The staff, all staff from nursing, reception, maintenance and admin, are helpful and polite, always with smiles on their faces, and nothing is too much for them. Their care for residents is second to none.
13 May 2025
Staff are very friendly and attentive. Very clean - reception always spotless almost like walking into a hotel.
25 April 2025
Excellent staff. Very friendly. My cousin seems to be well cared-for here. (And the recent renovations are amazing!). The garden is so much better these days (though you might want to sort out the tree roots (or use a plastic ramp) for easier wheelchair access Thank you for a lovely visit.
31 March 2025
My mother's treatment and care has been amazing. I have had an extremely good experience with all the staff and they are always kind and cheerful and helpful. The nursing staff have looked after my mother's leg problems and kept me informed regularly when she has seen the doctor. My experience and that of my mother's has been that she was always treated with dignity, love and attention. Thank you to everyone for her care.
04 December 2024
So helpful when resident prepared for a looked-forward outing. Staff always courteous and thoughtful.
19 November 2024
The team have been very accessible and accommodating of my calls. Since I live in the US and have a different time zone. The warmth shown via phone calls was evident during my visit this past week; though meeting the Heritage staff for the first time in person, it felt like I'd met them before. I understand remodelling is in progress or just completed, one feedback is caulking and leaking tap in the toilet. Love the security, cleanliness, front office staff, Activity Coordinator. Amazing! There's just one washing machine working so that delayed setting laundry back, but when laundry arrives it's clean, really clean.
13 November 2024
Apart from a couple of staff members in the past whose attitude I found rather negative, I have found the vast majority of staff very caring and professional. I feel confident in the care they provide and their commitment is very obvious. I encounter different people at each visit and I have never doubted their care for both residents and visitors. I cannot comment on management as I have little experience of that.
16 August 2024
My father was discharged from hospital into Heritage Care Centre. We are very impressed with the care and support provided by the staff at Heritage. He has been very well looked after and the peace of mind this has afforded me, removes so much stress and worry from me. We really appreciate all the care and attention we have received from everyone involved. The best of humanity!
06 June 2024
My grandad had a lovely birthday and he did a cake, sung happy birthday and listened to music. Staff were very happy and interacted well.
27 March 2024
Warm, welcoming environment with wonderful, supportive staff. Fantastic nursing care! My Mum has only been here for two weeks so far but I feel very happy and secure in the knowledge that she is here!
15 March 2024
The staff are genuinely caring - one member of staff in particular is lovely and another member of staff.
07 March 2024
My uncle was in the care home for over three months before his passing. I cannot praise the staff enough for the care, compassion and dignity they showed him in the last months of his life. Nothing was too much trouble and from the moment he entered the home I was kept updated on how he was doing, his needs and the care he was being given. As a result, he was very happy and settled in no time. The atmosphere in the home is calm, secure and so welcoming. He was very content and it was a relief to know that his last months were spent in such an environment. Thank you.
14 December 2023
5* care. Sheer professionalism. Service with a smile. Friendly and efficient. Warmth and sincerity. 5* cleanliness. This is what comes to mind when we are talking about Heritage Care Centre and may I add it starts from the top. The motivation and encouragement that the manager gives to all her staff is impeccable. Thank you Heritage Care Centre.
24 October 2023
I was very happy to visit my friend at Heritage, the home smells clean and looks clean. My friend's room was well-kept and orderly. My friend is settled and seems happy in her new environment. The staff are polite and friendly. Thank you.
06 September 2023
My friend has now been in the Heritage Care Home for 3 weeks. The staff are wonderful, very caring and attentive. It's very clean and airy and my friend seems very happy and settled already. Personal care is very good, my friend always looks clean and fresh. The dining area is very nice and my friend is enjoying the meals and tea times.
24 August 2023
Since my aunt has been here she has come on in leaps and bounds. I couldn't be more happy for her to stay here. The staff are lovely and so is the manager.
22 June 2023
My lovely dad was a resident at the Heritage Care home for the last 6 months of his life. They treated him with dignity and the utmost of care. He felt safe and looked after. I spent a lot of time at the care home during those 6 months and never once did I see or hear anything but genuine kindness towards all of the residents. My family feel blessed that he ended his care.
Latest Reviews for Heritage Care Centre
04 September 2025
All staff, including reception, ward, kitchen, etc, are always helpful, cheerful, and nothing is too much for them. Their approach to every person entering lights up your day. They are a credit to the profession they are in, and it should make you, as a company, very proud.
27 August 2025
My review relates to my husband entire admission/stay in home. Excellent care except difficult to get in contact with doctor in home. Husband needs physiotherapy to help him to walk. Doctor should try to contact wife to update of husband ongoing progress/progression, etc in home.
01 August 2025
The staff are kind, friendly and helpful.
30 July 2025
The staff, all staff from nursing, reception, maintenance and admin, are helpful and polite, always with smiles on their faces, and nothing is too much for them. Their care for residents is second to none.
13 May 2025
Staff are very friendly and attentive. Very clean - reception always spotless almost like walking into a hotel.
25 April 2025
Excellent staff. Very friendly. My cousin seems to be well cared-for here. (And the recent renovations are amazing!). The garden is so much better these days (though you might want to sort out the tree roots (or use a plastic ramp) for easier wheelchair access Thank you for a lovely visit.
31 March 2025
My mother's treatment and care has been amazing. I have had an extremely good experience with all the staff and they are always kind and cheerful and helpful. The nursing staff have looked after my mother's leg problems and kept me informed regularly when she has seen the doctor. My experience and that of my mother's has been that she was always treated with dignity, love and attention. Thank you to everyone for her care.
04 December 2024
So helpful when resident prepared for a looked-forward outing. Staff always courteous and thoughtful.
19 November 2024
The team have been very accessible and accommodating of my calls. Since I live in the US and have a different time zone. The warmth shown via phone calls was evident during my visit this past week; though meeting the Heritage staff for the first time in person, it felt like I'd met them before. I understand remodelling is in progress or just completed, one feedback is caulking and leaking tap in the toilet. Love the security, cleanliness, front office staff, Activity Coordinator. Amazing! There's just one washing machine working so that delayed setting laundry back, but when laundry arrives it's clean, really clean.
13 November 2024
Apart from a couple of staff members in the past whose attitude I found rather negative, I have found the vast majority of staff very caring and professional. I feel confident in the care they provide and their commitment is very obvious. I encounter different people at each visit and I have never doubted their care for both residents and visitors. I cannot comment on management as I have little experience of that.
16 August 2024
My father was discharged from hospital into Heritage Care Centre. We are very impressed with the care and support provided by the staff at Heritage. He has been very well looked after and the peace of mind this has afforded me, removes so much stress and worry from me. We really appreciate all the care and attention we have received from everyone involved. The best of humanity!
06 June 2024
My grandad had a lovely birthday and he did a cake, sung happy birthday and listened to music. Staff were very happy and interacted well.
27 March 2024
Warm, welcoming environment with wonderful, supportive staff. Fantastic nursing care! My Mum has only been here for two weeks so far but I feel very happy and secure in the knowledge that she is here!
15 March 2024
The staff are genuinely caring - one member of staff in particular is lovely and another member of staff.
07 March 2024
My uncle was in the care home for over three months before his passing. I cannot praise the staff enough for the care, compassion and dignity they showed him in the last months of his life. Nothing was too much trouble and from the moment he entered the home I was kept updated on how he was doing, his needs and the care he was being given. As a result, he was very happy and settled in no time. The atmosphere in the home is calm, secure and so welcoming. He was very content and it was a relief to know that his last months were spent in such an environment. Thank you.
14 December 2023
5* care. Sheer professionalism. Service with a smile. Friendly and efficient. Warmth and sincerity. 5* cleanliness. This is what comes to mind when we are talking about Heritage Care Centre and may I add it starts from the top. The motivation and encouragement that the manager gives to all her staff is impeccable. Thank you Heritage Care Centre.
24 October 2023
I was very happy to visit my friend at Heritage, the home smells clean and looks clean. My friend's room was well-kept and orderly. My friend is settled and seems happy in her new environment. The staff are polite and friendly. Thank you.
06 September 2023
My friend has now been in the Heritage Care Home for 3 weeks. The staff are wonderful, very caring and attentive. It's very clean and airy and my friend seems very happy and settled already. Personal care is very good, my friend always looks clean and fresh. The dining area is very nice and my friend is enjoying the meals and tea times.
24 August 2023
Since my aunt has been here she has come on in leaps and bounds. I couldn't be more happy for her to stay here. The staff are lovely and so is the manager.
22 June 2023
My lovely dad was a resident at the Heritage Care home for the last 6 months of his life. They treated him with dignity and the utmost of care. He felt safe and looked after. I spent a lot of time at the care home during those 6 months and never once did I see or hear anything but genuine kindness towards all of the residents. My family feel blessed that he ended his care.