Submit a Review for Charnwood House
77a Beake Avenue, Radford, Coventry, CV6 3AQ
View Full Details of Charnwood HouseLatest Reviews for Charnwood House
20 August 2025
The care my Mother-in-law received at Charnwood House was first class. She was treated respectfully at all times and the staff seemed genuinely concerned for her well being at all times. The end of care treatment she received was exemplary. The staff were always available and helpful to visitors, in my experience, and answered any questions honestly and fully.
20 August 2025
Where to start?! My mum went into Charnwood House November 2023, I was very apprehensive about her moving into a care home but I know I couldn't look after her anymore. However, I can safely say that immediately mum was made to feel at home, her photos were put on the wall on the same day as she moved in, and I was assured they would look after mum for me. This is exactly what they did do. So very kind and caring and absolutely nothing was too much trouble. I was welcomed in to be part of the Charnwood family. Amazing staff, from management to care workers so supportive in all aspects even after mum passed away. Thank you.
19 June 2025
The home comes across as being very well run and managed. The atmosphere is warm and welcoming and the staff are friendly. My mother has settled in well in no small part due to the staff spending a lot of time to talk to her, which is very important to an old and confused lady! So far, I'm very happy with the placement.
04 June 2025
My nan was a resident at Charnwood House for 15 months and during her time there she was well-looked after and cared for, the staff were wonderful with her making sure her needs were catered for and she was never alone during the day. She was encouraged to engage with the activities and made lots of lovely friends whilst she was there. Several of the carers went above and beyond their job role and duties to ensure that the last week of my nan's life she was well attended to and for that our family will always be grateful.
02 May 2025
We are very happy with our experience of Charnwood House. My dad was well looked after, showered every day, shave every other day, clothes changed every day. My dad enjoyed the meals and looked well fed. The staff are all so friendly and caring. The room well equipped and clean. A big thank you to all at Charnwood House. Looking forward to using Charnwood House in the near future.
09 April 2025
My mum stayed at Charnwood for some respite care I cannot fault anything from the minute she arrived the manager and staff were so compassionate and caring fir my mum and also myself as this was a very difficult and upsetting time for us both My mum always said how nice the staff were every time I visited I would recommend Charnwood to anyone that needed care
07 March 2025
I have not visited a care home since 1985 when my mother was a resident. I was a bit apprehensive about assessing care homes for my husband who has dementia. A social worker advised me to look at the staff not the decor to decide what was required. I asked staff how long they had been employed at Charnwood and found some had been there 5 and 9 years which was reassuring. The staff are very caring and look after my husbands needs. They are patient with him he is well fed and his personal hygiene is excellent. The decor is satisfactory.
04 March 2025
Honestly, my mum has vascular dementia and what a complete turnaround. Obviously, she still has dementia but since my mum started residing in Charwood she has gone from strength to strength. She engages with people, laughs - I feel as though I have my mum back. The care team are excellent food, rooms and entertainment all brilliant. Thank you all so much forever in your debt.
19 February 2025
Since moving here in November 2024, our mum has come on leaps and bounds. We have peace of mind she is in a safe, well-run establishment. The staff are polite, professional and helpful always looking happy in their role as caregivers. Excellent!
31 January 2025
Mum has been at Charnwood House for two years now. She is very well looked after and all the carers are kind and friendly. Mum's room is always clean and tidy as are the lounge areas. The only issues we have had is that some items have gone missing over time but understand that this is inevitable.
23 January 2025
Facilities, food and staff all first rate and can't recommend enough. Always confident that on any visit mum will be happy to see us and so lovely to have piece of mind to know that mum is cared for and safe.
23 January 2025
Charnwood House is by far the best care home for mum out of the three we have experienced in the area. The staff have all got to know mum and are more than aware of her needs and likes. The manager's door is always open with a friendly chat on the way in or out. Knowing mum is well cared for gives the whole family piece of mind. I can't recommend strongly enough.
25 September 2024
Absolutely lovely staff, and very professionally run. My mum was well looked after, made great connections with the staff, even though she was only there a short time. Staff are always on hand to speak too. They have a great connection with the clients.
11 September 2024
My dear mum was a resident. Unfortunately, we lost our dear mum on Monday 19th August. There was so much going on I always enjoyed visiting and seeing her laughing. Entertainment was brilliant music, films, baby chicks being hatched, fetes, parties, Xmas parties so so much going on. My mum had the best time of her life at Charnwood and I will miss all the wonderful staff. On behalf of my dear mum and family, I am beyond words for the care you gave to her and us as a family, and will miss you all dearly. I cannot thank you all enough for everything and will miss you all at Sycamore Lodge which my mum and our family loved too. So behalf of myself, my sister, and my brother we thank you from the bottom of our hearts for the amazing time my mum had with you it was like one big holiday. Many thanks and love to you all for the amazing care and lots of laughs. Will miss you all so much Love myself and the family and of course our dear, funny, and amazing mum.
05 June 2024
After visiting many care homes in Coventry my Auntie moved into Charnwood House at the beginning of October 2023. We arrived on a dark cold Friday evening, she was assigned a keyworker who helped to settle her in and made her feel welcome. She has now been on Oak for over 7 months and the staff on Oak have taken time to learn about my Auntie and our family. They give me regular feedback on my Auntie's care and I have no hesitation in approaching any of the staff if I have any concerns about her welfare. All of the staff from the cleaners and the chefs to the carers and managers are friendly and supportive. Residents have the opportunity to join in many activities either in the large lounge, the smaller one on Oak, or the gardens. My Auntie enjoys the visits from the local nursery children and a recent favourite was the incubating eggs and the subsequent hatching of the chicks, such a good way to generate interaction and conversation.
30 May 2024
Mum has been in Charnwood House for 4 months. She settled in immediately when greeted with warm smiles and a lovely lunch. Any anxiety we may have had about Mum coming into care soon dissipated. The care, as we experience it is exemplary. It is reassuring to see consistency in the quality of staff and the person-centered care given to Mum. Staff quickly learned what Mum needed and wanted, and seemed to have genuine care for her. If any issues arise, we are contacted immediately and the appropriate action is taken. Mum loves activities, and would happily take part whenever something is on offer. I would highly recommend this home. Thank you.
16 May 2024
I would again like to thank all the staff who supported and looked after my uncle for two years, through his last days, and during end-of-life care. Having stayed overnight to be with my uncle I saw the staff support other residents who were awake all night, I witnessed the staff, care for the residents with kindness and empathy, and it was a real eye-opener to what you see when just visiting. These staff do an amazing job and I couldn’t have been more impressed. I would also like to thank the staff for sitting with my uncle when I couldn’t be with him and knowing he wasn’t on his own, allowing me to take the time out that I needed. You do an amazing job thank you.
03 May 2024
My mother became a resident of Charnwood House after careful consideration of a number of homes in Coventry who had the facility for dementia care. Mum was coming up to 90 at the time and very confused having been moved from her home of over fifty years to a hospital and then respite care. Mum immediately relaxed with the kind, attentive treatment of the staff who are so friendly with residents and families. The place is spotless with none of the, all too familiar, odours of some care homes. A change of management further improved already excellent facilities with regular activities and garden amenities. My daughter’s connection to the NHS has meant that we have regular feedback from visiting nurses who rate Charnwood as the best in Coventry. Of course, there are struggles but like any organisation, it is how they are dealt with and the open and friendly management team have given us, as a family, the confidence to know that our lovely mum is content and happy now approaching 92.
01 May 2024
My Dad has been at Charnwood House for respite for the last 6 weeks and has settled in well and has connected well with a few of the carers and senior members of staff. I won’t lie there have been a few teething problems but nothing to be concerned about you can phone any time of the day and go visit too. You can go and speak to management anytime if they are not busy door is always open meals look lovely had no complaints about my Dad snacks day and night and plenty of tea coffee and juice the good thing too is my Dad is still able to keep smoking and have a beer as this weekend they are watching the football so that will be a good day. The activities are getting better, when we first arrived there wasn’t a lot happening but that has started to improve overall happy that my Dad is safe being looked after and he is comfortable there at Charnwood House.
25 April 2024
My Mother was lovingly and efficiently cared for during her 17-month stay at Charnwood House. The property is well managed by a lovely hands-on and approachable manageress whose ethos is to treat all residents as family and this is evident from day one of residency and continued each day until her unfortunate death at age 90. Mum was looked after by a dedicated team of well-trained and pro-active staff. The food served was excellent and the choice of dishes varied. Residents have plenty of opportunities to join in the large range of activities presented before them each day to keep their minds active. I have no reservations about recommending this care home.
Latest Reviews for Charnwood House
20 August 2025
The care my Mother-in-law received at Charnwood House was first class. She was treated respectfully at all times and the staff seemed genuinely concerned for her well being at all times. The end of care treatment she received was exemplary. The staff were always available and helpful to visitors, in my experience, and answered any questions honestly and fully.
20 August 2025
Where to start?! My mum went into Charnwood House November 2023, I was very apprehensive about her moving into a care home but I know I couldn't look after her anymore. However, I can safely say that immediately mum was made to feel at home, her photos were put on the wall on the same day as she moved in, and I was assured they would look after mum for me. This is exactly what they did do. So very kind and caring and absolutely nothing was too much trouble. I was welcomed in to be part of the Charnwood family. Amazing staff, from management to care workers so supportive in all aspects even after mum passed away. Thank you.
19 June 2025
The home comes across as being very well run and managed. The atmosphere is warm and welcoming and the staff are friendly. My mother has settled in well in no small part due to the staff spending a lot of time to talk to her, which is very important to an old and confused lady! So far, I'm very happy with the placement.
04 June 2025
My nan was a resident at Charnwood House for 15 months and during her time there she was well-looked after and cared for, the staff were wonderful with her making sure her needs were catered for and she was never alone during the day. She was encouraged to engage with the activities and made lots of lovely friends whilst she was there. Several of the carers went above and beyond their job role and duties to ensure that the last week of my nan's life she was well attended to and for that our family will always be grateful.
02 May 2025
We are very happy with our experience of Charnwood House. My dad was well looked after, showered every day, shave every other day, clothes changed every day. My dad enjoyed the meals and looked well fed. The staff are all so friendly and caring. The room well equipped and clean. A big thank you to all at Charnwood House. Looking forward to using Charnwood House in the near future.
09 April 2025
My mum stayed at Charnwood for some respite care I cannot fault anything from the minute she arrived the manager and staff were so compassionate and caring fir my mum and also myself as this was a very difficult and upsetting time for us both My mum always said how nice the staff were every time I visited I would recommend Charnwood to anyone that needed care
07 March 2025
I have not visited a care home since 1985 when my mother was a resident. I was a bit apprehensive about assessing care homes for my husband who has dementia. A social worker advised me to look at the staff not the decor to decide what was required. I asked staff how long they had been employed at Charnwood and found some had been there 5 and 9 years which was reassuring. The staff are very caring and look after my husbands needs. They are patient with him he is well fed and his personal hygiene is excellent. The decor is satisfactory.
04 March 2025
Honestly, my mum has vascular dementia and what a complete turnaround. Obviously, she still has dementia but since my mum started residing in Charwood she has gone from strength to strength. She engages with people, laughs - I feel as though I have my mum back. The care team are excellent food, rooms and entertainment all brilliant. Thank you all so much forever in your debt.
19 February 2025
Since moving here in November 2024, our mum has come on leaps and bounds. We have peace of mind she is in a safe, well-run establishment. The staff are polite, professional and helpful always looking happy in their role as caregivers. Excellent!
31 January 2025
Mum has been at Charnwood House for two years now. She is very well looked after and all the carers are kind and friendly. Mum's room is always clean and tidy as are the lounge areas. The only issues we have had is that some items have gone missing over time but understand that this is inevitable.
23 January 2025
Facilities, food and staff all first rate and can't recommend enough. Always confident that on any visit mum will be happy to see us and so lovely to have piece of mind to know that mum is cared for and safe.
23 January 2025
Charnwood House is by far the best care home for mum out of the three we have experienced in the area. The staff have all got to know mum and are more than aware of her needs and likes. The manager's door is always open with a friendly chat on the way in or out. Knowing mum is well cared for gives the whole family piece of mind. I can't recommend strongly enough.
25 September 2024
Absolutely lovely staff, and very professionally run. My mum was well looked after, made great connections with the staff, even though she was only there a short time. Staff are always on hand to speak too. They have a great connection with the clients.
11 September 2024
My dear mum was a resident. Unfortunately, we lost our dear mum on Monday 19th August. There was so much going on I always enjoyed visiting and seeing her laughing. Entertainment was brilliant music, films, baby chicks being hatched, fetes, parties, Xmas parties so so much going on. My mum had the best time of her life at Charnwood and I will miss all the wonderful staff. On behalf of my dear mum and family, I am beyond words for the care you gave to her and us as a family, and will miss you all dearly. I cannot thank you all enough for everything and will miss you all at Sycamore Lodge which my mum and our family loved too. So behalf of myself, my sister, and my brother we thank you from the bottom of our hearts for the amazing time my mum had with you it was like one big holiday. Many thanks and love to you all for the amazing care and lots of laughs. Will miss you all so much Love myself and the family and of course our dear, funny, and amazing mum.
05 June 2024
After visiting many care homes in Coventry my Auntie moved into Charnwood House at the beginning of October 2023. We arrived on a dark cold Friday evening, she was assigned a keyworker who helped to settle her in and made her feel welcome. She has now been on Oak for over 7 months and the staff on Oak have taken time to learn about my Auntie and our family. They give me regular feedback on my Auntie's care and I have no hesitation in approaching any of the staff if I have any concerns about her welfare. All of the staff from the cleaners and the chefs to the carers and managers are friendly and supportive. Residents have the opportunity to join in many activities either in the large lounge, the smaller one on Oak, or the gardens. My Auntie enjoys the visits from the local nursery children and a recent favourite was the incubating eggs and the subsequent hatching of the chicks, such a good way to generate interaction and conversation.
30 May 2024
Mum has been in Charnwood House for 4 months. She settled in immediately when greeted with warm smiles and a lovely lunch. Any anxiety we may have had about Mum coming into care soon dissipated. The care, as we experience it is exemplary. It is reassuring to see consistency in the quality of staff and the person-centered care given to Mum. Staff quickly learned what Mum needed and wanted, and seemed to have genuine care for her. If any issues arise, we are contacted immediately and the appropriate action is taken. Mum loves activities, and would happily take part whenever something is on offer. I would highly recommend this home. Thank you.
16 May 2024
I would again like to thank all the staff who supported and looked after my uncle for two years, through his last days, and during end-of-life care. Having stayed overnight to be with my uncle I saw the staff support other residents who were awake all night, I witnessed the staff, care for the residents with kindness and empathy, and it was a real eye-opener to what you see when just visiting. These staff do an amazing job and I couldn’t have been more impressed. I would also like to thank the staff for sitting with my uncle when I couldn’t be with him and knowing he wasn’t on his own, allowing me to take the time out that I needed. You do an amazing job thank you.
03 May 2024
My mother became a resident of Charnwood House after careful consideration of a number of homes in Coventry who had the facility for dementia care. Mum was coming up to 90 at the time and very confused having been moved from her home of over fifty years to a hospital and then respite care. Mum immediately relaxed with the kind, attentive treatment of the staff who are so friendly with residents and families. The place is spotless with none of the, all too familiar, odours of some care homes. A change of management further improved already excellent facilities with regular activities and garden amenities. My daughter’s connection to the NHS has meant that we have regular feedback from visiting nurses who rate Charnwood as the best in Coventry. Of course, there are struggles but like any organisation, it is how they are dealt with and the open and friendly management team have given us, as a family, the confidence to know that our lovely mum is content and happy now approaching 92.
01 May 2024
My Dad has been at Charnwood House for respite for the last 6 weeks and has settled in well and has connected well with a few of the carers and senior members of staff. I won’t lie there have been a few teething problems but nothing to be concerned about you can phone any time of the day and go visit too. You can go and speak to management anytime if they are not busy door is always open meals look lovely had no complaints about my Dad snacks day and night and plenty of tea coffee and juice the good thing too is my Dad is still able to keep smoking and have a beer as this weekend they are watching the football so that will be a good day. The activities are getting better, when we first arrived there wasn’t a lot happening but that has started to improve overall happy that my Dad is safe being looked after and he is comfortable there at Charnwood House.
25 April 2024
My Mother was lovingly and efficiently cared for during her 17-month stay at Charnwood House. The property is well managed by a lovely hands-on and approachable manageress whose ethos is to treat all residents as family and this is evident from day one of residency and continued each day until her unfortunate death at age 90. Mum was looked after by a dedicated team of well-trained and pro-active staff. The food served was excellent and the choice of dishes varied. Residents have plenty of opportunities to join in the large range of activities presented before them each day to keep their minds active. I have no reservations about recommending this care home.