Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ
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9.7 85 Reviews
  • Charnwood House, Coventry
Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures and flexible kitchen spaces to provide comfort and security. Located near Jubilee Crescent and local amenities, the home offers a blend of peace and convenience.

The gardens at Charnwood House are vibrant extensions of the home, offering both tranquility and connection. Residents can enjoy scenic pathways, sunny patios, and secure, well-maintained grounds where they can spend time with loved ones. Raised flower beds allow for gardening, while peaceful seating areas provide spaces for reflection or socialising.

The home is ideally located near local amenities, including the Memorial Park for peaceful picnics, and the Wallace pub for a relaxed lunch. For those who prefer staying in, there’s always something happening, from Elvis impersonator shows to lively Pub Nights filled with games, music, and a vibrant social atmosphere. The diverse activity schedule includes baking, crafting, gardening, and music therapy, with personalised one-on-one activities to ensure every resident feels supported and engaged.

Its easy to understand why mealtimes are so important at Charnwood House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Charnwood House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential dementia care, the team at Charnwood House are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1333 – £1369

These prices are only a guideline, please contact Charnwood House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (65)

Charnwood House Reviews (85)

Total of 85, showing 1-20
9.7

Charnwood House has a Review Score of 9.7 (9.711) out of 10, based on 23 reviews in the last 2 years. Over all time Charnwood House has 85 reviews.

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Review from William D (Son-in-law of Resident) published on 20 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Mother-in-law received at Charnwood House was first class. She was treated respectfully at all times and the staff seemed genuinely concerned for her well being at all times. The end of care treatment she received was exemplary. The staff were always available and helpful to visitors, in
my experience, and answered any questions honestly and fully.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, we are so glad that you were happy with the care received. I will pass this on to staff as I know they will appreciate it.

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Review from Gill B (Daughter of Resident) published on 20 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start?! My mum went into Charnwood House November 2023, I was very apprehensive about her moving into a care home but I know I couldn't look after her anymore. However, I can safely say that immediately mum was made to feel at home, her photos were put on the wall on the same day as she moved
in, and I was assured they would look after mum for me. This is exactly what they did do. So very kind and caring and absolutely nothing was too much trouble. I was welcomed in to be part of the Charnwood family. Amazing staff, from management to care workers so supportive in all aspects even after mum passed away. Thank you.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your compliment, I am so glad we all made a difference to you and your mum. It was such an honour to be able to look after mum and to support you through her time with us. I will pass your kind words onto the staff as I know they will appreciate reading them.

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Review from I E (Son of Resident) published on 19 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home comes across as being very well run and managed. The atmosphere is warm and welcoming and the staff are friendly. My mother has settled in well in no small part due to the staff spending a lot of time to talk to her, which is very important to an old and confused lady!
So far, I'm very happy
with the placement.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for your kind words. I am so glad you feel that mum has settled in well and it is such a pleasure to have her here at Charnwood. I will pass on your feedback to the staff.

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Review from Sheryl W (Granddaughter of Resident) published on 4 June 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nan was a resident at Charnwood House for 15 months and during her time there she was well-looked after and cared for, the staff were wonderful with her making sure her needs were catered for and she was never alone during the day. She was encouraged to engage with the activities and made lots of
lovely friends whilst she was there. Several of the carers went above and beyond their job role and duties to ensure that the last week of my nan's life she was well attended to and for that our family will always be grateful.

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Review from Renu B (Daughter of Resident) published on 2 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with our experience of Charnwood House. My dad was well looked after, showered every day, shave every other day, clothes changed every day. My dad enjoyed the meals and looked well fed. The staff are all so friendly and caring. The room well equipped and clean. A big thank you to all
at Charnwood House. Looking forward to using Charnwood House in the near future.

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Review from Rachel S (Daughter of Resident) published on 9 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Charnwood for some respite care I cannot fault anything from the minute she arrived the manager and staff were so compassionate and caring fir my mum and also myself as this was a very difficult and upsetting time for us both
My mum always said how nice the staff were every time I
visited
I would recommend Charnwood to anyone that needed care

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you very much for your kind words and lovely feedback. It's so heart-warming to hear first hand how our support had a positive impact on you both. Your mum was a delight to have with us here at Charnwood.

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Review from Brenda L (Wife of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have not visited a care home since 1985 when my mother was a resident. I was a bit apprehensive about assessing care homes for my husband who has dementia. A social worker advised me to look at the staff not the decor to decide what was required. I asked staff how long they had been employed at Charnwood
and found some had been there 5 and 9 years which was reassuring. The staff are very caring and look after my husbands needs. They are patient with him he is well fed and his personal hygiene is excellent. The decor is satisfactory.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I will pass these onto the staff team as I know they will really appreciate it. Your husband has settled in really well, it is lovely to have him here and we are so glad that you are happy with everything.

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Review from Alison B (Daughter of Resident) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Honestly, my mum has vascular dementia and what a complete turnaround. Obviously, she still has dementia but since my mum started residing in Charwood she has gone from strength to strength. She engages with people, laughs - I feel as though I have my mum back. The care team are excellent food, rooms
and entertainment all brilliant. Thank you all so much forever in your debt.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for your lovely words, I will pass these on to the staff as I know they will appreciate them. We are all so glad that mum has settled in as well as she has and we love having her here at Charnwood House.

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Review from Rose B (Daughter of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving here in November 2024, our mum has come on leaps and bounds. We have peace of mind she is in a safe, well-run establishment. The staff are polite, professional and helpful always looking happy in their role as caregivers. Excellent!

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Review from L K (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Charnwood House for two years now. She is very well looked after and all the carers are kind and friendly. Mum's room is always clean and tidy as are the lounge areas. The only issues we have had is that some items have gone missing over time but understand that this is inevitable.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I will pass this on to the staff team. Mum is always a pleasure to have and she always seems very happy here. I apologise for the missing items, if there is anything in particular please pop by and see me and I will be more than happy to look into it for you.

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Review from C A (Daughter-in-law of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities, food and staff all first rate and can't recommend enough. Always confident that on any visit mum will be happy to see us and so lovely to have piece of mind to know that mum is cared for and safe.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for such positive feedback. I will pass your kind words and feedback to them. Your mum is always so happy and we love having her here.

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Review from Jim W (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Charnwood House is by far the best care home for mum out of the three we have experienced in the area. The staff have all got to know mum and are more than aware of her needs and likes.
The manager's door is always open with a friendly chat on the way in or out.
Knowing mum is well cared for gives
the whole family piece of mind.
I can't recommend strongly enough.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for such kind words. I know the staff will be very pleased with your feedback. It is a real pleasure to look after you mum.

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Review from Maurice F (Daughter of Resident) published on 25 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely lovely staff, and very professionally run. My mum was well looked after, made great connections with the staff, even though she was only there a short time. Staff are always on hand to speak too. They have a great connection with the clients.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for taking the time to send us a review, it is lovely to know we made a difference to your loved one. I will pass on your comments to the staff.

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Review from Wendy S (Daughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear mum was a resident. Unfortunately, we lost our dear mum on Monday 19th August. There was so much going on I always enjoyed visiting and seeing her laughing. Entertainment was brilliant music, films, baby chicks being hatched, fetes, parties, Xmas parties so so much going on. My mum had the best
time of her life at Charnwood and I will miss all the wonderful staff. On behalf of my dear mum and family, I am beyond words for the care you gave to her and us as a family, and will miss you all dearly. I cannot thank you all enough for everything and will miss you all at Sycamore Lodge which my mum and our family loved too. So behalf of myself, my sister, and my brother we thank you from the bottom of our hearts for the amazing time my mum had with you it was like one big holiday. Many thanks and love to you all for the amazing care and lots of laughs. Will miss you all so much Love myself and the family and of course our dear, funny, and amazing mum.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you for your kind words, I know the staff will really appreciate reading them. It was such a pleasure to have your mum in our home, we will miss her dearly.

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Review from S B (Niece of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After visiting many care homes in Coventry my Auntie moved into Charnwood House at the beginning of October 2023. We arrived on a dark cold Friday evening, she was assigned a keyworker who helped to settle her in and made her feel welcome.
She has now been on Oak for over 7 months and the staff on
Oak have taken time to learn about my Auntie and our family. They give me regular feedback on my Auntie's care and I have no hesitation in approaching any of the staff if I have any concerns about her welfare. All of the staff from the cleaners and the chefs to the carers and managers are friendly and supportive.
Residents have the opportunity to join in many activities either in the large lounge, the smaller one on Oak, or the gardens. My Auntie enjoys the visits from the local nursery children and a recent favourite was the incubating eggs and the subsequent hatching of the chicks, such a good way to generate interaction and conversation.

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Review from Heather S (Daughter of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Charnwood House for 4 months. She settled in immediately when greeted with warm smiles and a lovely lunch. Any anxiety we may have had about Mum coming into care soon dissipated. The care, as we experience it is exemplary. It is reassuring to see consistency in the quality of staff and
the person-centered care given to Mum. Staff quickly learned what Mum needed and wanted, and seemed to have genuine care for her. If any issues arise, we are contacted immediately and the appropriate action is taken. Mum loves activities, and would happily take part whenever something is on offer.
I would highly recommend this home. Thank you.

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Review from Dawn C (Niece of Resident) published on 16 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would again like to thank all the staff who supported and looked after my uncle for two years, through his last days, and during end-of-life care.
Having stayed overnight to be with my uncle I saw the staff support other residents who were awake all night, I witnessed the staff, care for the residents
with kindness and empathy, and it was a real eye-opener to what you see when just visiting.
These staff do an amazing job and I couldn’t have been more impressed.
I would also like to thank the staff for sitting with my uncle when I couldn’t be with him and knowing he wasn’t on his own, allowing me to take the time out that I needed.
You do an amazing job thank you.

Reply from Claire Picchi, Home Manager at Charnwood House

It was lovely to read your comments. We were very sorry to lose your uncle recently and staff wanted to be with him whenever they could. I will make sure the staff see this lovely review and I am sure it will be a boost for them to see it.

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Review from David R (Son of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident of Charnwood House after careful consideration of a number of homes in Coventry who had the facility for dementia care.
Mum was coming up to 90 at the time and very confused having been moved from her home of over fifty years to a hospital and then respite care.
Mum immediately
relaxed with the kind, attentive treatment of the staff who are so friendly with residents and families.
The place is spotless with none of the, all too familiar, odours of some care homes.
A change of management further improved already excellent facilities with regular activities and garden amenities.
My daughter’s connection to the NHS has meant that we have regular feedback from visiting nurses who rate Charnwood as the best in Coventry.
Of course, there are struggles but like any organisation, it is how they are dealt with and the open and friendly management team have given us, as a family, the confidence to know that our lovely mum is content and happy now approaching 92.

Reply from Claire Picchi, Home Manager at Charnwood House

Many thanks for the review, it is much appreciated and also your kind words. The team will be really pleased to know that their dedication and commitment are appreciated. I will share your kind words with the rest of the team.

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Review from Joanne G (Daughter of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been at Charnwood House for respite for the last 6 weeks and has settled in well and has connected well with a few of the carers and senior members of staff. I won’t lie there have been a few teething problems but nothing to be concerned about you can phone any time of the day and go visit
too. You can go and speak to management anytime if they are not busy door is always open meals look lovely had no complaints about my Dad snacks day and night and plenty of tea coffee and juice the good thing too is my Dad is still able to keep smoking and have a beer as this weekend they are watching the football so that will be a good day. The activities are getting better, when we first arrived there wasn’t a lot happening but that has started to improve overall happy that my Dad is safe being looked after and he is comfortable there at Charnwood House.

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Review from David P (Son of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother was lovingly and efficiently cared for during her 17-month stay at Charnwood House. The property is well managed by a lovely hands-on and approachable manageress whose ethos is to treat all residents as family and this is evident from day one of residency and continued each day until her unfortunate
death at age 90. Mum was looked after by a dedicated team of well-trained and pro-active staff. The food served was excellent and the choice of dishes varied. Residents have plenty of opportunities to join in the large range of activities presented before them each day to keep their minds active. I have no reservations about recommending this care home.

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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Charnwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Charnwood House is calculated as follows: ( (202 Excellents x 5) + (59 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 270 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Charnwood House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

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Claire Picchi

Job Title: Care Home Manager

Joined: 2018

Claire Picchi is the care home Manager at MHA Charnwood House and brings with her a strong background in operational and service management. She has been part of the MHA family for 7 years, initially working as a Service Administration Manager before stepping into an Operational Support Manager role. Most recently, Claire embraced the opportunity to lead Charnwood House, and although this is her first role within a care home setting, she instantly knew it was where she truly belonged.


Claire is passionate about creating a caring, supportive environment where every resident is valued and encouraged to live later life well.

Frequently Asked Questions about Charnwood House

What types of Care is Charnwood House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Charnwood House have?

There are 65 Single Rooms.

What are the Facilities & Services at Charnwood House?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Ground Floor Accommodation only, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Charnwood House to the centre of Coventry?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charnwood House to verify any information. View our terms and conditions. Charnwood House has an Enhanced Service - more info.