Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ
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9.8 90 Reviews
  • Charnwood House, Coventry
Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures and flexible kitchen spaces to provide comfort and security. Located near Jubilee Crescent and local amenities, the home offers a blend of peace and convenience.

The gardens at Charnwood House are vibrant extensions of the home, offering both tranquility and connection. Residents can enjoy scenic pathways, sunny patios, and secure, well-maintained grounds where they can spend time with loved ones. Raised flower beds allow for gardening, while peaceful seating areas provide spaces for reflection or socialising.

The home is ideally located near local amenities, including the Memorial Park for peaceful picnics, and the Wallace pub for a relaxed lunch. For those who prefer staying in, there’s always something happening, from Elvis impersonator shows to lively Pub Nights filled with games, music, and a vibrant social atmosphere. The diverse activity schedule includes baking, crafting, gardening, and music therapy, with personalised one-on-one activities to ensure every resident feels supported and engaged.

Its easy to understand why mealtimes are so important at Charnwood House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Charnwood House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential dementia care, the team at Charnwood House are here to help.
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Care Provided by Charnwood House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1333 – £1369
  • RESPITE Self-Funded Residential Dementia Care: £1333 – £1369

These prices are only a guideline, please contact Charnwood House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (65)
  • Single Rooms with Ensuite Wet Room (65)

Charnwood House Reviews (90)

9.8

Charnwood House has a Review Score of 9.8 (9.785) out of 10, based on 27 reviews in the last 2 years.
Over all time Charnwood House has 90 reviews.

Overall Experience
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Total of 90, showing 41-60
Review from Graham H (Son of Resident) published on 29 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been in Charnwood House Care Home since January and I haven't seen him look so well for a long time. All the staff and management are wonderful people doing an amazing job.
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Review from Joanne C (Daughter of Resident) published on 13 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff for the excellent way they cared for my mother for her respite break. My mother said all the staff were very kind and helpful, the food was lovely and she is looking forward to her next visit. My mother has health and mobility issues so it is a relief to know as her
carer that we can both have a break and I know she is safe and happy while in the care of Charnwood House Care Home staff.
Thanks.
Reply from Dawn Hancox, Home Manager at Charnwood House
Thank you for your kind comments, it was a pleasure having your mum stay with us and look forward to looking after her in the future.
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Review from Michael B (Nephew of Resident) published on 30 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has received very professional and personal care throughout her time at Charnwood. My view is that generally the care home can be considered a centre of excellence. End of life care was exceptional and very caring for my aunt plus relatives.
Reply from Dawn Hancox, Home Manager at Charnwood House
Thank you for your kind words. It was a pleasure to have your auntie with us, as she was a well-known character throughout the unit and will be sadly missed by us.
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Review from J B (Wife of Resident) published on 9 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been a very difficult time during the COVID-19 pandemic, but Charnwood House has dealt with the situation admirably. All management and staff have been extremely caring and thoughtful, keeping us informed of our loved ones under these very distressing times. Although the residents have had
to be kept in isolation for most of the time, carers have tried to keep them stimulated as much as possible, without the usual joint activities. Charnwood House runs like a well-oiled machine and I would recommend it to anyone.
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Review from Daryl L (Son of Resident) published on 21 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother died in this care home and I can't believe how uncaring the home was towards my mother's death. They didn't even send a with sympathy card to my family, proving they're only interested in your money, I mean how much would a card have cost them. Once gone forgotten.
Reply from Dawn Hancox, Home Manager at Charnwood House
Please accept our sincere apologies for this oversight. It is always our intention to contact relatives and send a condolence card, but this was clearly an oversight. Our Chaplain usually helps us…read more
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Review from T S (Daughter of Resident) published on 12 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am hugely grateful to all the staff at Charnwood House for supporting me and my mum with her move to Charnwood. The management and office staff have been kind, efficient and understanding in meeting our needs. Throughout the lockdown period, all staff have been thoughtful, caring and supportive to
my mum and my family. The carers at Charnwood are wonderful and have supported my mum so brilliantly. My mum has made a fantastic bond with her second family - thank you.
Reply from Dawn Hancox, Home Manager at Charnwood House
Thank you for your kind comments. We are delighted that you are happy with the staff team and that you feel we have supported your mum so brilliantly.
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Review from Andrew C (Nephew of Resident) published on 18 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt was truly fortunate to reside at Charnwood for the last years of her life. She was immediately welcomed by the staff who she became very fond of. We were surprised that over a period of time her conversation became better and she was more engaged with everything that was going on, despite her
dementia. This was down to the care, good food and companionship at Charnwood House. We were pleased to find that she was accompanied to hospital by a member of staff who also stayed with her until she was admitted. Looking back, the family are pleased that she was able to get into Charnwood House. Many thanks to all the staff involved in her care and the team on 'Beech'.
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Review from Zoe K (Daughter of Resident) published on 20 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Charnwood House for 5 years. She was very, very poorly when she arrived but staff supported her wonderfully and nurtured her back to good physical health. We are so happy with all the activities Mum had the opportunity to take part in every week. She particularly enjoyed the singing
group but also completed artwork in the craft group and seemed to have a lot of fun with the staff and the other residents. My mum was a Welsh dragon for sure, yet the staff accepted her for who she was and worked sensitively to meet her needs and keep her happy. My family are full of gratitude to the staff for the love and laughter which my mum was surrounded by during the precious last years of her life.
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Review from Catherine W (Daughter of Resident) published on 17 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care provided for our mother over the last 3 years has been worth every penny. The best decision we made was to bring her to live in safety at Charnwood House. The comfortable surroundings, excellent food and a high level of care and support have all contributed to her well-being.
The carers are
experienced and understand well the needs of the individual residents and go above and beyond to make their lives content and settled emotionally.
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Review from Braiden P (Grandson of Resident) published on 13 January 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Charnwood House is a lovely care home. When my Grandmother moved there, I had my reservations as she had been in the hospital a month before and everything was done for her to stay at home for as long as possible. I must say Charnwood House has exceeded my expectations. For me, activities and giving
the residents something to do every day is very important to me. It would be a very long day if all they did was sit in a chair all day, and this isn’t the case every day. There is an activity every day of the week, to suit any needs. From Church service, knitting morning and the music therapy, there is something for everyone.
The standard of care is amazing. The staff have a friendly approach to the residents and having worked in the care industry I know how much patience you need when working with dementia patients.
The meals on offer are very good, and you can tell it is good quality food. The meals look delicious.
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Review from L S (Daughter of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is safe and happy and very well cared for and I feel very lucky that we found Charnwood. Activities are inclusive and well thought through, providing stimulation in a fun way. Staff and management are solution focussed if any problems occur. Mum does have her 'favourites' but all the staff are caring
and always make us welcome. Keep up the good work.
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Review from S W (Daughter of Resident) published on 27 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
At Charnwood House, my dad was a valued and respected member of the Charnwood family. He was always treated with compassion, care and kindness. His Dementia approached in a knowledgeable and skilful way. My dad always received excellent continuity of care from people who formed a positive relationship
with both him and our family. We are so glad we found Charnwood House.
Reply from Dawn Hancox, Home Manager at Charnwood House
Thank you for your review; I will pass these on to the staff team.
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Review from B S (Daughter of Resident) published on 29 August 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The environment at Charnwood House is inclusive and approachable. Certain of the care staff have a very personable and caring nature. They take the time to treat residents with compassion and dignity. The home appears to be well run and managed with a good range of activities available. I would make
a positive recommendation based on the service and staff.
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Review from Richard J (Son of Resident) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my father moved in, I've always felt reassured that he is well looked after and in a good environment.
His room is bright and homely and the staff show him kindness and respect. Family are always welcomed by the staff in Sycamore unit.
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Review from Michael H (Husband of Resident) published on 28 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife, who has advanced dementia/Alzheimer's, has been a resident at Charnwood for nearly eighteen months following 4 years when I cared for her at home. I had known Charnwood for some years and had formed a good opinion of the care provided for its resident. I have been very satisfied with my wife's
care and the sympathetic, cheerful and skilled approach of the staff. My views are supported by my family and the friends who regularly visit my wife and experience the life and work of the home.
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Review from Mel H (Daughter-in-law of Resident) published on 19 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law had a one month respite stay. The standard of care was excellent, management, seniors excellent.
I can not thank Charnwood House enough for the excellent standard of care.
Reply from Dawn Hancox, Home Manager at Charnwood House
Thank you for your review; this feedback is excellent and I will pass this onto the staff team.
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Review from Beverly W (Daughter of Resident) published on 10 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is an enormous thing to hand over your loved one into the care of other people
It is a huge act of trust. To entrust strangers with the responsibility of our father's well-being, not just physically but also his mental health was not done lightly.
Dementia is a cruel disease and the carers need
to have utmost patience, have lots of energy and show great care and attention and treat the residents with dignity and respect. I feel the vast majority of the carers fill this criteria extremely well. Management work hard to ensure the smooth running of Charnwood and work tirelessly. I can go back to Australia knowing my father is in safe hands and that most people who work there genuinely seem to like him, they are replacement family. I cannot overstate how good a job they all do. Well done!
Reply from Dawn Hancox, Home Manager at Charnwood House
Thank you for your great feedback to enable us to inform staff of positive comments and support relatives' loved ones at Charnwood.
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Review from M C (Son of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have generally found the quality of care for Mum to be of the highest standard. The staff are kind to her and there for me. The building is inviting and new furniture was installed everywhere after Mum arrived, including new carpets and decoration. A new garden was created where we were able to take
Mum. Easy wheelchair access everywhere. All ground floor.
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Review from Christine N (Partner of Resident) published on 28 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent help and care is given to my partner although he is encouraged to be as independent as possible too. Tidiness and care of his personal needs is considered. The food provided is well cooked and served and adequate. The rooms are clean and well maintained. The group activities are varied and
imaginative and well resourced - there is encouragement dialogue and fun in the way they are presented by the staff involved. Everyone is equally kind and welcoming to visitors too.
Reply from Dawn Hancox, Home Manager at Charnwood House
It is great to have this positive feedback, I have passed this on to our staff.
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Review from Jennifer J (Daughter of Resident) published on 31 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
It’s a huge responsibility looking after an elderly parent and we noticed my dad was becoming forgetful just after my mother died 11 years ago. We cared for him for 10 years and he was diagnosed with Alzheimer’s disease a few years ago...it progressed to the point that we could no longer manage him
at home and he needed specialist care.
Looking for a home that isn’t just a care facility but a real home is hard but the first contact with Charnwood House reassured us that he would be in good hands. It’s 10 months since he became a resident there. He has a lovely clean bright room, good food, is cared for and I do mean cared for. These aren’t just people who carry out tasks...they do care and it shows. Dad looks smart when we visit, he’s clean and well dressed.
The staff go the extra mile to make sure all the residents are cared for. The music therapy sessions are an inspirational part of life at Charnwood.
It’s a huge relief to us to see him so well cared for and respected.
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Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Charnwood House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Charnwood House is calculated as follows: ( (252 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 316 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Charnwood House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 27 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (1)

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Claire Picchi

Job Title: Care Home Manager Joined: 2018

Claire Picchi is the care home Manager at MHA Charnwood House and brings with her a strong background in operational and service management. She has been part of the MHA family for 7 years, initially working as a Service Administration Manager before stepping into an Operational Support Manager role. Most recently, Claire embraced the opportunity to lead Charnwood House, and although this is her first role within a care home setting, she instantly knew it was where she truly belonged.


Claire is passionate about creating a caring, supportive environment where every resident is valued and encouraged to live later life well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charnwood House to verify any information. View our terms and conditions. Charnwood House has an Enhanced Service - more info.