Charnwood House

77a Beake Avenue, Radford, Coventry CV6 3AQ
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9.7 85 Reviews
  • Charnwood House, Coventry
Located on the outskirts of Coventry and only a short distance away from the city centre, MHA Charnwood House provides dedicated residential dementia care for 65 residents. Specifically designed for dementia care, the home features advanced safety measures and flexible kitchen spaces to provide comfort and security. Located near Jubilee Crescent and local amenities, the home offers a blend of peace and convenience.

The gardens at Charnwood House are vibrant extensions of the home, offering both tranquility and connection. Residents can enjoy scenic pathways, sunny patios, and secure, well-maintained grounds where they can spend time with loved ones. Raised flower beds allow for gardening, while peaceful seating areas provide spaces for reflection or socialising.

The home is ideally located near local amenities, including the Memorial Park for peaceful picnics, and the Wallace pub for a relaxed lunch. For those who prefer staying in, there’s always something happening, from Elvis impersonator shows to lively Pub Nights filled with games, music, and a vibrant social atmosphere. The diverse activity schedule includes baking, crafting, gardening, and music therapy, with personalised one-on-one activities to ensure every resident feels supported and engaged.

Its easy to understand why mealtimes are so important at Charnwood House. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

Charnwood House provides a reassuringly familiar and homely setting where residents feel connected, comfortable, and cared for every day. Whether you’re searching for yourself or a loved one, for short stays or residential dementia care, the team at Charnwood House are here to help.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 65 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Ground Floor Accommodation only
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: £1333 – £1369

These prices are only a guideline, please contact Charnwood House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 1

Room Information

  • Single Rooms (65)
  • Single Rooms with ensuite Wet Room (65)

Charnwood House Reviews (85)

Total of 85, showing 21-40
9.7

Charnwood House has a Review Score of 9.7 (9.711) out of 10, based on 23 reviews in the last 2 years. Over all time Charnwood House has 85 reviews.

Overall Experience

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Review from S M (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother spent over 9 years at Charnwood after her diagnosis of Alzheimer’s and ended her days there peacefully under their loving care. During her time there, she was beautifully looked after, well-fed, and part of their family, even though she was unable to join in the activities due to her dementia.
We chose the home initially because Mother was a lifelong supporter of MHA as a stalwart Methodist and her faith was vital to her well-being. I am grateful to the staff and chaplain for their support at the time of Mother’s death, and during the whole of her stay there.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you very much for taking the time to leave such a positive review, I will pass on your kind words to all our staff. Your Mum will be very dearly missed by everyone at Charnwood House and I am so glad we were able to look after her.

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Review from Julie H (Daughter of Resident) published on 2 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was resident for 6 months, she was so well looked after that she improved immensely whilst there. The staff are brilliant and really care, they are always helpful and cheerful.
The facilities were always clean and bright, there were always activities going on to join in if you wished to.
The
management and the Chaplain were also very supportive of my mother and us as relatives.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you so much for your kind words, I will pass this on to the team who will be really pleased to know their dedication is recognised. Having your mum at the home was a real pleasure and we were really sad to see her go, however, it was also really lovely to see the improvement in her health. We wish you all well.

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Review from E W (Daughter of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Mum was on respite in Charnwood House in August 2023. We were very happy with her room, the staff, friendliness, cleanliness and general day to day functioning of the house. Mum was happy with food, staff etc. We felt that there could have been more activities done with Mum, also that when she became
a bit unwell there was some confusion over doctors visits, outcomes etc. Generally, overall we were satisfied with care provided.

Reply from Claire Picchi, Home Manager at Charnwood House

Thank you very much for taking the time to send a review, I am glad that you are satisfied with the overall care. We will of course take onboard your feedback regarding activities. It was a pleasure having your mum stay with us.

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Review from A G (Daughter of Resident) published on 7 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad came to Charnwood House Care Home in November 2022 after an emergency hospital admission and after his wife had had a fall five weeks before. The care and compassion that has been shown to him and to his family can't be properly described. We are getting used to a new normal as a family and
any questions we have had, any moments when we have questioned what we are doing have been dealt with calmly and, most importantly, with a level of kindness that will never be forgotten. Thank you.

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Review from C W (Daughter-in-law of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After receiving a devastating diagnosis of Alzheimer's and no longer being able to stay in her own home, my mother-in-law became a resident of Charnwood House Care Home. The staff were fantastic and our family cannot thank them enough for their care, patience and support they gave, both to my mother-in-law
and also to our family. The staff and management were always available for an update or even just a chat at any time. The rooms are lovely, clean, fresh and homely. There is definitely a 'nice feel' to the place. Unfortunately, my mother-in-law had a spell in hospital and the care, or lack of care, in there made it impossible to recover from. We were lucky enough that her last few days were spent back at Charnwood House and she passed away peacefully in a very dignified manner. The staff were superb right to the very end, we could not recommend Charnwood House highly enough.

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Review from R C (Son of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother is very happy with the home. She is content with her room. I find the staff very caring and Mother relates with the carers. All the staff, from managers to carers, should all take credit in looking after Mother. They do a lot of exercise and entertaining. Thank you for all your efforts.

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Review from J B (Daughter of Resident) published on 7 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff throughout are happy, pleasant, welcoming and helpful. They do a fantastic job caring, supporting, engaging and entertaining with all their clients. They are all very well looked after in an amazing large, clean environment. The food is good, and their needs are met during the hot weather
with lots of cold top-ups, drinks, ice, etc. The activities meet the needs of each individual clean, with something to engage in most days. Excellent throughout. So glad we chose Charnwood House for our mum. Thank you.

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Review from Sharon E (Daughter of Resident) published on 31 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Charnwood House Care Home for a year now, took her a while to settle in but she is doing great. Staff are very good. Mum is a lot happier now, seeing her with staff laughing and joking is great. Charnwood House is a very nice place, everyone is looked after really well.

Reply from Dawn Hancox, Home Manager at Charnwood House

It is a pleasure having your mum here at Charnwood. It is great to hear the laughter in the home as it helps others and certainly brings up the spirits of other residents and staff.

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Review from Sam H (Daughter-in-law of Resident) published on 11 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum-in-law has lived at Charnwood House since February 2019. It was one of the hardest decisions we have ever made and we did not find those first few months easy. The staff however helped us all to feel confident in the care and support she was receiving. Whenever we had a query or concern staff
were (and still are) happy to discuss it with us. They also communicate with us if there is information to pass on or my MIL is unwell. My mum in law is treated with dignity and respect. We have no hesitation in recommending Charnwood.

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Review from Deborah C (Daughter of Resident) published on 26 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Charnwood House Care Home is clean, bright and airy but, more importantly, the staff are incredibly kind and patient. I know my mum is receiving good care in terms of activities, personal care and food etc. but I also see the kindness and dignity afforded to her by all staff I have encountered. Living
overseas, this is a great comfort to me.

Reply from Dawn Hancox, Home Manager at Charnwood House

Staff are in appreciation of the kind comments. It is a pleasure to be recognised for the hard work the team do to support the home.

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Review from J T (Wife of Resident) published on 12 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was diagnosed with server Alzheimer's and was admitted to Charnwood in July 2019. He is very happy there. The staff (kitchen, cleaners, charges, management) are always ready to talk.

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Review from Linda B (Daughter of Resident) published on 21 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After two years of lockdown, we as a family are grateful to all staff for looking after Dad, keeping him clean, well-fed and, most of all, happy.
The atmosphere in the home is welcoming and pleasant. All the staff are friendly and helpful. It makes our visits pleasant and helps us to cope with the
difficulty of dementia.

Reply from Dawn Hancox, Home Manager at Charnwood House

It is a pleasure to care for your dad and many thanks for your kind review.

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Review from Linda G (Daughter of Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Charnwood House Care Home nine months ago, it was the hardest but best decision we have made. He is so happy here having people around him all day long, people who are bright, sunny and caring, who try to stimulate and encourage Dad with things he used to enjoy, singing and playing the
mouth organ (which he hadn't wanted to do for some considerable time) and to join in with group activities. Due to the pandemic, things are far more difficult for the staff with restricted visiting whilst keeping residents safe and protected but, without exception, they have been totally professional. They are helpful to us as a family, trying to accommodate our wishes to see Dad but keeping within the safeguarding rules. As a family, we really couldn't hope for anything better for Dad and can't recommend Charnwood highly enough.

Reply from Dawn Hancox, Home Manager at Charnwood House

Thank you for your review. It is so nice to hear the staff are doing well and it will certainly boost their morale. Your dad has given us all a lot of pleasure.

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Review from Joanne D (Daughter of Resident) published on 5 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just been given a place at Charnwood House Care Home and I have been so impressed with the way Mum has been looked after and has been treated. Also, the cleanliness of the home and Mum is amazing, not to mention the amazing, friendly staff I have encountered in a really hard time for our
family. Thank you.

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Review from Angela H (Daughter-in-law of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Charnwood House Care Home is a wonderful, clean, friendly home. My father-in-law has really settled in well with the help of your wonderful staff. He's gained weight, clean and happy. Management always has time for you and all staff always have a smile on their face. I can't think of a better place
for him to see out his days. I sleep easy knowing he is safe and cared for. Thank you.

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Review from Graham H (Son of Resident) published on 29 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Charnwood House Care Home since January and I haven't seen him look so well for a long time. All the staff and management are wonderful people doing an amazing job.

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Review from Joanne C (Daughter of Resident) published on 13 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff for the excellent way they cared for my mother for her respite break. My mother said all the staff were very kind and helpful, the food was lovely and she is looking forward to her next visit. My mother has health and mobility issues so it is a relief to know as her
carer that we can both have a break and I know she is safe and happy while in the care of Charnwood House Care Home staff.
Thanks.

Reply from Dawn Hancox, Home Manager at Charnwood House

Thank you for your kind comments, it was a pleasure having your mum stay with us and look forward to looking after her in the future.

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Review from Michael B (Nephew of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie has received very professional and personal care throughout her time at Charnwood. My view is that generally the care home can be considered a centre of excellence. End of life care was exceptional and very caring for my aunt plus relatives.

Reply from Dawn Hancox, Home Manager at Charnwood House

Thank you for your kind words. It was a pleasure to have your auntie with us, as she was a well-known character throughout the unit and will be sadly missed by us.

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Review from J B (Wife of Resident) published on 9 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been a very difficult time during the COVID-19 pandemic, but Charnwood House has dealt with the situation admirably. All management and staff have been extremely caring and thoughtful, keeping us informed of our loved ones under these very distressing times. Although the residents have had
to be kept in isolation for most of the time, carers have tried to keep them stimulated as much as possible, without the usual joint activities. Charnwood House runs like a well-oiled machine and I would recommend it to anyone.

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Review from Daryl L (Son of Resident) published on 21 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother died in this care home and I can't believe how uncaring the home was towards my mother's death. They didn't even send a with sympathy card to my family, proving they're only interested in your money, I mean how much would a card have cost them. Once gone forgotten.

Reply from Dawn Hancox, Home Manager at Charnwood House

Please accept our sincere apologies for this oversight. It is always our intention to contact relatives and send a condolence card, but this was clearly an oversight. Our Chaplain usually helps us with this but, during this pandemic, we have had fewer colleagues available in the home. We are truly sorry for the distress this has clearly caused but please be assured that all of our residents and relatives are special to us. You and your mother are not forgotten.

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Current Review Score: 9.7 (9.711)

Overview of Review Score

The Review Score of 9.7 (9.711) out of 10 for Charnwood House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Charnwood House is calculated as follows: ( (202 Excellents x 5) + (59 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 270 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Charnwood House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

Meet the Team (1)

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Claire Picchi

Job Title: Care Home Manager

Joined: 2018

Claire Picchi is the care home Manager at MHA Charnwood House and brings with her a strong background in operational and service management. She has been part of the MHA family for 7 years, initially working as a Service Administration Manager before stepping into an Operational Support Manager role. Most recently, Claire embraced the opportunity to lead Charnwood House, and although this is her first role within a care home setting, she instantly knew it was where she truly belonged.


Claire is passionate about creating a caring, supportive environment where every resident is valued and encouraged to live later life well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Charnwood House to verify any information. View our terms and conditions. Charnwood House has an Enhanced Service - more info.