Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Epilepsy Society Greene House Respite

stars
stars 04 September 2025
The service we, as a family have revieved from Epilepsy centre/Greene House has been outstanding. We were in the middle of a family crisis and two families ( of other service users) had recommended Epilepsy Centre to us. From my initial phone call, everybody bent over backwards to help us. Greene
House staff were extremely friendly and welcoming. Greene House itself is very homely. Attention to detail and the staff wanting to get everything right for my Daughter put me totally at ease. Even an unfortunate hospital stay did not worry the staff. They stayed with her day and night at hospital. Visits were warmly welcomed and my Daughter was always happy and chilled. I would recommend Epilepsy centre_Greene House to anybody and I personally would certainly seek to use their services again.
Review from Hayley W (Mother of Resident/Service User)
stars
stars 23 January 2017
My contact with the service provider is not regular for logistical reasons but my brother is looked after with consideration, dignity and thoughtfulness, patience, emotional care and a considered approach by all staff members has been demonstrated when I have been at the care home. The staff work
hard to support the residents in every aspect of their lives. Epilepsy Society is a unique centre and deserves better support and funding.
Review from Kate B (Sister of Resident/Service User)