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Hook Heath Road, Hook Heath, Woking, GU22 0JQ
View Full Details of Greys Residential HomeLatest Reviews for Greys Residential Home
02 July 2025
My mum has been at Greys now for six months. She has settled well and is enjoying her time at Greys. She's learnt new skills by joining in with the art classes! I can't speak more kindly of Greys and their excellent staff.
24 June 2025
When first arriving at the care home I found a welcome from every management. Every carer I met seemed to understand my needs. Nothing was too much trouble for any of them. Within a day pretty well one of the staff would make a point of calling in to make sure all was well. I wish I had made the move ages ago. It was really the best thing that I have done. They all knew my name. I dont regret this move. I think it springs from a excellent manager who is the right one for a not easy job.
16 June 2025
Wonderful home for the elderly to spend their last years, with lovely people that care for them. Mum could not ask for anywhere better that care for people like her, in the last years of their lifes. I'm so happy she is happy living there.
28 May 2025
My Grans lived here for several years, she has been really well looked after and the staff seem to have gotten to know her well and take good care of her. Thank you to all the staff for all your hard work.
14 May 2025
My mum was very happy here and I was happy with her care ,the staff felt like family and I felt I knew them and that they all cared about me and my mum.Mum died suddenly in February and I was devastated, unfortunately this is where things went wrong .Staff need more training how to treat the bereaved ,even little things like the state of mum's room after her death were ignored.No help was offered when we tearfully emptied her room.No representative came to her funeral.As if my mother's death was difficult enough to deal with to be treated so coldly was a real slap in the face.
16 April 2025
Greys Residential Home is a lovely building in a beautiful, quiet road just outside Woking town centre. My mother-in-law's room has a lovely outlook and is spotlessly clean and bright. Everyone of the staff are kind, caring and professional. I cannot recommend the home enough.
15 April 2025
I am more than satisfied with all aspects of the care that I have received. The standards an kindness are excellent and the staff & manager always go above and beyond to help. They create a friendly, homely atmosphere and I love the light bright rooms & garden. In shot, I am very happy at Greys.
30 January 2025
I don't know how they run such a professional outfit with such a happy atmosphere and such wonderful feeling care.
29 January 2025
The most professional, comfort, caring experience I have ever had. We have had a tough experience with my mum being diagnosed with dementia and not knowing what to do and how to go about things. They guided us out of the dark into the light and Mum is now settling in nicely with lots to do and such wonderful care. I couldn't ask for more. Thank you.
03 October 2024
My father made Greys his home in August 2023 and he lived there for thirteen months before he passed away suddenly earlier this month. He was a quiet, private and fiercely independent man who always knew he would find being in a care home difficult. That said he settled into Greys almost immediately and would go to the dining room twice a day for meals and some company. He enjoyed being cooked for and he went on a few of the arranged outings on offer; these involved trips to local pubs, a garden centre and a ride along the canal on a boat. Greys always felt homely and the staff were excellent. I never felt there were too few staff or that they seemed overstretched with their duties. I liked the fact that Greys was privately owned and not part of a large organisation. I would definitely recommend Greys to anyone looking for a good caring home for their elderly loved one.
16 August 2024
Throughout my mother's long stay at Greys, I always found that the care and attention that she received was first class. The staff were very kind and professional and were always friendly and willing to help Mum be as comfortable as possible. Mum always enjoyed the high standard of freshly prepared meals. Social activities organised by Greys made Mum very happy.
06 March 2024
Friendly atmosphere. The building was a family home and although it has been extended, it still has a homely feel. My friend was encouraged to have lunch downstairs in the dining room but the rest of the time she was allowed to rest in her room, which she liked to do. Greys is not in a care or nursing home category nevertheless they did a good job in keeping residents safe during the pandemic. My friend had a pretty good 4 and a half years there and only had to move because her dementia sadly became more marked, and she now needs nursing home care.
05 March 2024
My friend was a resident at Greys for almost 5 years. The home is in a lovely setting and beautifully decorated. The staff were caring and always responded to her needs. Thank you Greys for the care you showed during this very important part of her life.
14 December 2023
My sister and I knew as soon as we walked through the door of Greys that this would be an excellent choice for my mother who has mixed dementia and associated behaviours. The staff are kind and have done their utmost to settle her in, accommodating many requests. The manager and staff treat everyone as individuals with compassion and understanding. There is an activity most days and the home is open to suggestions for different outings from residents and their families. My mother has said the food is nice and appreciates a glass of wine with her meals. The building is well maintained and there is a helpful handyman to keep on top of any issues. It is reassuring to know that my mother is in a safe and caring environment.
14 December 2023
Our family are so grateful. Mum's safe and so happy. Two years of stress and worry leading up to her coming here is finally over. We can breathe again. Home from home. Mum has made friend's with all, feels like family to her and us. Mum's mental and physical health are 100% improved. Highly recommend to anyone looking for a loving, caring, safe home for loved one.
14 December 2023
Came here for respite care. Care so good, made the decision to stay in residence.
22 November 2023
My mother-in-law stayed at Greys whilst her broken arm healed and she was incredibly well looked after, she absolutely loved her stay there. The staff were so friendly, very caring, supportive and understanding and she was so impressed with the food which she said was fantastic. Her stay was the perfect convalescence for her, so thank you to everyone at Greys for being so instrumental in her healing and in restoring her confidence.
04 October 2023
Mum loved the home and called it her 'home' in her last days. The staff were all wonderful and so kind to her. She loved the food, especially the homemade soups and made some new good friends. It was just a shame she never got to spend longer here.
28 September 2023
Greys provided excellent care and support for my mum in a very small and safe environment with a good staff-to-residents ratio. Mum was very well looked after with a kind and respectful approach maintaining her dignity. The friendly staff had time for nice chats (and some humour) which my mum liked. Greys has a wonderful garden with decking and gazebo. Mum had a lovely view of the garden from her armchair and easy access through her French doors. Mum liked the Arts and Crafts class and good, home-cooked food. She also enjoyed the lively birthday parties with cake, Bucks Fizz, and live entertainment. She appreciated all the support at Greys and was content there for just over 4 years.
28 June 2023
Our mum was a resident at the home for several years. We consider it very lucky that there was a place at the home for her to be able to move in. Her care was excellent throughout her time at the home. The staff were excellent and the food was good, with our mum having a very specific dietary requirement. I would recommend Greys Residential Home very highly.
Latest Reviews for Greys Residential Home
02 July 2025
My mum has been at Greys now for six months. She has settled well and is enjoying her time at Greys. She's learnt new skills by joining in with the art classes! I can't speak more kindly of Greys and their excellent staff.
24 June 2025
When first arriving at the care home I found a welcome from every management. Every carer I met seemed to understand my needs. Nothing was too much trouble for any of them. Within a day pretty well one of the staff would make a point of calling in to make sure all was well. I wish I had made the move ages ago. It was really the best thing that I have done. They all knew my name. I dont regret this move. I think it springs from a excellent manager who is the right one for a not easy job.
16 June 2025
Wonderful home for the elderly to spend their last years, with lovely people that care for them. Mum could not ask for anywhere better that care for people like her, in the last years of their lifes. I'm so happy she is happy living there.
28 May 2025
My Grans lived here for several years, she has been really well looked after and the staff seem to have gotten to know her well and take good care of her. Thank you to all the staff for all your hard work.
14 May 2025
My mum was very happy here and I was happy with her care ,the staff felt like family and I felt I knew them and that they all cared about me and my mum.Mum died suddenly in February and I was devastated, unfortunately this is where things went wrong .Staff need more training how to treat the bereaved ,even little things like the state of mum's room after her death were ignored.No help was offered when we tearfully emptied her room.No representative came to her funeral.As if my mother's death was difficult enough to deal with to be treated so coldly was a real slap in the face.
16 April 2025
Greys Residential Home is a lovely building in a beautiful, quiet road just outside Woking town centre. My mother-in-law's room has a lovely outlook and is spotlessly clean and bright. Everyone of the staff are kind, caring and professional. I cannot recommend the home enough.
15 April 2025
I am more than satisfied with all aspects of the care that I have received. The standards an kindness are excellent and the staff & manager always go above and beyond to help. They create a friendly, homely atmosphere and I love the light bright rooms & garden. In shot, I am very happy at Greys.
30 January 2025
I don't know how they run such a professional outfit with such a happy atmosphere and such wonderful feeling care.
29 January 2025
The most professional, comfort, caring experience I have ever had. We have had a tough experience with my mum being diagnosed with dementia and not knowing what to do and how to go about things. They guided us out of the dark into the light and Mum is now settling in nicely with lots to do and such wonderful care. I couldn't ask for more. Thank you.
03 October 2024
My father made Greys his home in August 2023 and he lived there for thirteen months before he passed away suddenly earlier this month. He was a quiet, private and fiercely independent man who always knew he would find being in a care home difficult. That said he settled into Greys almost immediately and would go to the dining room twice a day for meals and some company. He enjoyed being cooked for and he went on a few of the arranged outings on offer; these involved trips to local pubs, a garden centre and a ride along the canal on a boat. Greys always felt homely and the staff were excellent. I never felt there were too few staff or that they seemed overstretched with their duties. I liked the fact that Greys was privately owned and not part of a large organisation. I would definitely recommend Greys to anyone looking for a good caring home for their elderly loved one.
16 August 2024
Throughout my mother's long stay at Greys, I always found that the care and attention that she received was first class. The staff were very kind and professional and were always friendly and willing to help Mum be as comfortable as possible. Mum always enjoyed the high standard of freshly prepared meals. Social activities organised by Greys made Mum very happy.
06 March 2024
Friendly atmosphere. The building was a family home and although it has been extended, it still has a homely feel. My friend was encouraged to have lunch downstairs in the dining room but the rest of the time she was allowed to rest in her room, which she liked to do. Greys is not in a care or nursing home category nevertheless they did a good job in keeping residents safe during the pandemic. My friend had a pretty good 4 and a half years there and only had to move because her dementia sadly became more marked, and she now needs nursing home care.
05 March 2024
My friend was a resident at Greys for almost 5 years. The home is in a lovely setting and beautifully decorated. The staff were caring and always responded to her needs. Thank you Greys for the care you showed during this very important part of her life.
14 December 2023
My sister and I knew as soon as we walked through the door of Greys that this would be an excellent choice for my mother who has mixed dementia and associated behaviours. The staff are kind and have done their utmost to settle her in, accommodating many requests. The manager and staff treat everyone as individuals with compassion and understanding. There is an activity most days and the home is open to suggestions for different outings from residents and their families. My mother has said the food is nice and appreciates a glass of wine with her meals. The building is well maintained and there is a helpful handyman to keep on top of any issues. It is reassuring to know that my mother is in a safe and caring environment.
14 December 2023
Our family are so grateful. Mum's safe and so happy. Two years of stress and worry leading up to her coming here is finally over. We can breathe again. Home from home. Mum has made friend's with all, feels like family to her and us. Mum's mental and physical health are 100% improved. Highly recommend to anyone looking for a loving, caring, safe home for loved one.
14 December 2023
Came here for respite care. Care so good, made the decision to stay in residence.
22 November 2023
My mother-in-law stayed at Greys whilst her broken arm healed and she was incredibly well looked after, she absolutely loved her stay there. The staff were so friendly, very caring, supportive and understanding and she was so impressed with the food which she said was fantastic. Her stay was the perfect convalescence for her, so thank you to everyone at Greys for being so instrumental in her healing and in restoring her confidence.
04 October 2023
Mum loved the home and called it her 'home' in her last days. The staff were all wonderful and so kind to her. She loved the food, especially the homemade soups and made some new good friends. It was just a shame she never got to spend longer here.
28 September 2023
Greys provided excellent care and support for my mum in a very small and safe environment with a good staff-to-residents ratio. Mum was very well looked after with a kind and respectful approach maintaining her dignity. The friendly staff had time for nice chats (and some humour) which my mum liked. Greys has a wonderful garden with decking and gazebo. Mum had a lovely view of the garden from her armchair and easy access through her French doors. Mum liked the Arts and Crafts class and good, home-cooked food. She also enjoyed the lively birthday parties with cake, Bucks Fizz, and live entertainment. She appreciated all the support at Greys and was content there for just over 4 years.
28 June 2023
Our mum was a resident at the home for several years. We consider it very lucky that there was a place at the home for her to be able to move in. Her care was excellent throughout her time at the home. The staff were excellent and the food was good, with our mum having a very specific dietary requirement. I would recommend Greys Residential Home very highly.