very caring environment in a very homely house.L L(Daughter of Resident/Service User)
a family feel. It is comfortably furnishedMary R(Resident / Service User)
very caring environment in a very homely house.L L(Daughter of Resident/Service User)
a family feel. It is comfortably furnishedMary R(Resident / Service User)
Greys Residential Home is a converted rectory and has been run as a care home by the Kennedy family since 1984. Over the years, the house has had extensive investments to provide the modern facilities available today. The latest investment in 2024 is a renovation of the East wing, which provides 4 large rooms with en-suite facilities and private doors onto the secure gardens.
Greys is registered for 24 older people...
Greys Residential Home is a converted rectory and has been run as a care home by the Kennedy family since 1984. Over the years, the house has had extensive investments to provide the modern facilities available today. The latest investment in 2024 is a renovation of the East wing, which provides 4 large rooms with en-suite facilities and private doors onto the secure gardens.
Greys is registered for 24 older people age 65+. Offering care for people with mobility and memory issues and those who just don't want to be alone anymore. Approximately 50% of Residents have a diagnosis of dementia, however clients are only accepted in the early stages of dementia.
Resident accommodation is over two floors and there is a lift to the first floor. Staff reside on the second floor.
The Residents all have their own en-suite bathroom. All rooms have a TV and telephone point and a carer call system. Rooms are furnished to suit the Resident and personal items are encouraged to make the room homely and familiar.
Residents can enjoy several gardens and outside seating and patio areas. The main garden and rear garden is decked flat and accessible from downstairs bedrooms.
There are two spacious lounges with televisions and tea and coffee making facilities. There is also a dining room and library books available for Residents to use. All communal areas have just completed a full refurbishment programme.
A hairdresser visits weekly and the chiropodist monthly, whilst doctor and dentist visits can be arranged any time.
Wi-Fi connection is available throughout the home and there are video-conferencing facilities such as Zoom & Skype.
The home offers a full and varied range of activities including trips out. Recent visits include boat trips down the River Wey, Guildford Cathedral flower festival, exotic butterflies at RHS Wisley, The Ritz, The Ivy & Buckingham Palace (these trips are accessible to all Residents).
Contact Greys Residential Home to confirm what's included and get a personalised quote:
Extras are only hairdressing, chiropody, newspapers and trips using the electric minibus
The price(s) shown are provided by the care home. Contact Greys Residential Home for full pricing details and T&Cs.
Greys Residential Home has a Review Score of 9.8 (9.818) out of 10, based on 22 reviews in the last 2 years.
Over all time Greys Residential Home has 76 reviews.
Mum was looked after very well with politeness & dignity.
Mum was looked after very well with politeness & dignity.
Jo
Big thank you.
Big thank you.
Thank you very much for your kind review. We are so pleased with your nan's progress and she is a welcome addition to our Greys family!
It's a hard time of life for Mum, & therefor us too, but we feel very...
It's very informal but also very professionally run. Looking forward to a good summer at Greys.Thank you all.
Jo
I was so lucky that I found Grays, the manager and staff were so lovely and empathetic to my mum and also helped me to cope with my mums deteriorating health. I look back...
Thank you to the whole Grays team. Xxx
Thank you so much for your review and kind words, although your mum's stay was brief, she burned brightly, a true supernova. We send our sincerest condolences to you and your family for your loss x
My mother is now...
We looked at nine different homes and this is the one that really stood out for us. Mum settled in straight away without any problems.
We are very grateful for your support!
The staff at Greys are kind, caring and understanding of my mother's needs which can be challenging. It is a small care home and therefore it does feel very personal and homely. As her relatives, we really appreciate being included in the summer and winter events, some of which are organised by...
The staff at Greys are kind, caring and understanding of my mother's needs which can be challenging. It is a small care home and therefore it does feel very personal and homely. As her relatives, we really appreciate being included in the summer and winter events, some of which are organised by the staff. The last quiz was good fun. A big thank you to everyone at Greys.
Many thanks for your kind review which our team really appreciates, especially those involved in the last quiz: I look forward to sharing your feedback!
Mum moved in last May and staff were very helpful at making the transition as easy as possible. Problems that arose were dealt with promptly by management and the staff are all friendly and approachable. The home has a calm feel to it, we have been to a Greek afternoon, Quiz night and Christmas...
Mum moved in last May and staff were very helpful at making the transition as easy as possible. Problems that arose were dealt with promptly by management and the staff are all friendly and approachable. The home has a calm feel to it, we have been to a Greek afternoon, Quiz night and Christmas party which were all great fun and the food was amazing.
Thank you for your kind words. Your mum is a lovely lady and we thoroughly love taking care of her and so enjoy our social activities with you as well. Thank you for your continued support!
Mum came to Greys in December 2024 as a emergency resident. Social services demanded she had 24 hour care due to dementia and we had to find a home near myself and my brother.. He was away, so I had to find a home for her. What I liked about Greys, is it is actually a converted house, and a good...
Mum came to Greys in December 2024 as a emergency resident. Social services demanded she had 24 hour care due to dementia and we had to find a home near myself and my brother.. He was away, so I had to find a home for her. What I liked about Greys, is it is actually a converted house, and a good relationship of staff to residence. I was also impressed meeting the manger who explained the set up, and showed me a couple of rooms for the price, and we could choose one. Mums room is small, but the really good thing I was really sold on, was the ensuite wet room, with toilet., she also has a television in the room. When she first arrived, she was a real misery guts, now after a full year, she loves the staff and has made some friends. The manager is always willing to listening to minor gripes that an old lady has, and sorts them out.
Thank you for your kind support of Greys. What I am most pleased about is, considering the circumstances of her arrival, your mum has really embraced life at Greys. I love the fact that she will always say yes to a day out and enjoys all the activities on offer. Your mum is a...
Dear Deborah MThank you for your kind support of Greys. What I am most pleased about is, considering the circumstances of her arrival, your mum has really embraced life at Greys. I love the fact that she will always say yes to a day out and enjoys all the activities on offer. Your mum is a fabulous part of our Greys family now and we are very pleased she decided to make her long term home. Thank you for your support!
Mum has been at Greys for a few years now. The team have always been so caring and supportive of her and were even willing to care for her when we thought we had reached her end of life. Fortunately, mum has pulled through, with the help of the team, and they have certainly gone above and beyond to...
Thank you all for being there.
Thank you for your lovely review. It is such a pleasure to care for your mum and we are so glad she is now enjoying better health, she is a wonderful lady and we all love her dearly!
wonderful caring setting, staff know residents very well and are sensitive to their individual personalities and needs. I am so grateful for the care provided to my mum throughout her stay, she has been there for two years now.
wonderful caring setting, staff know residents very well and are sensitive to their individual personalities and needs. I am so grateful for the care provided to my mum throughout her stay, she has been there for two years now.
Thank you so much for your lovely review, which the team will be delighted to read. We so enjoy caring for your mum, she is a great conversationalist and sense of humour! Mum is always keen to enjoy our outings and activities and is such fun to be with, she is an inspiration to us all!
My whole experience with Greys was positive from the very first contact to my Mums last day. The team were cheerful, friendly, supportive and helpful. They helped make Mums last months so much more comfortable than we could have done without them.
My whole experience with Greys was positive from the very first contact to my Mums last day. The team were cheerful, friendly, supportive and helpful. They helped make Mums last months so much more comfortable than we could have done without them.
Thank you for your kind review. It was wonderful that in the few months she was with us, she shared her wonderful art and costume work at the Royal Opera House and that we managed to arrange the backstage tour with her insight and knowledge: it was a truly exceptional day. Day to day, it was always so lovely to spend time with your mum, she was a pleasure to care for and we all miss her.
Staff treated mum like an individual with her own wants, needs and personality and encouraged her to express her individuality even when she requested a cheeky birthday...
Mum passed peacefully on 30th Nov 2025 surrounded by all those who loved her, Thank-you Greys. Kindest regards RP
Thank you for your wonderful review. Your mum was a very special person and it was honestly a pleasure and a privilege to be part of her last chapter. Her wonderful character and sense of humour is someone we all aspire to be like in our later life and she really did live life to the...
Dear RachelThank you for all your support, we miss you all.
She was 85% blind and was so well looked after by the staff that they really brought out the best of her personality and happiness! In the last 6 months she was diagnosed with oesophageal cancer and we were...
She was 85% blind and was so well looked after by the staff that they really brought out the best of her personality and happiness! In the last 6 months she was diagnosed with oesophageal cancer and we were loath to move her, management and staff agreed to keep her there until she passed which enabled her family to visit her right up to the day she passed. Myself and her daughter were there to the end! All excellent staff caring and kind!
Thank you for your kind review. Your sister was truly loved by us all and we were so glad we could be part of her final chapter. She will always be remembered fondly.
My mother passed away at Greys Residential Home on August 17th 2025, a place that mum and myself could not fault, such a loving caring place for it to happen. Mum had been there for 4 years such a wonderful place for the elderly, that needs care and love in their last years of life. I could not...
My mother passed away at Greys Residential Home on August 17th 2025, a place that mum and myself could not fault, such a loving caring place for it to happen. Mum had been there for 4 years such a wonderful place for the elderly, that needs care and love in their last years of life. I could not thank them enough when the sad time happened. I would say to anyone, Greys is a place to go, for best care, love and respect. Thank you Greys.
Thank you so much for your kind words, your mum was a wonderful lady and we were so glad to be part of her final chapter x
I live 7000 miles away, but in constant communications with mum who has now been a resident for 8 months. Every phone call she says she is happy and content. she tells me all the staff look after her well, she feels its just like family. So while I'm away i don't have to worry i know she is safe....
All I can say is thankyou
What a lovely review! I am so pleased we are able to provide you with that reassurance that mum is in the right place. It is so lovely to see how well she has settled in and become a pivotal member of our Greys family. Thank you for your kind words which I look forward to sharing with our manager and the team.
My mum has been at Greys now for six months. She has settled well and is enjoying her time at Greys. She's learnt new skills by joining in with the art classes! I can't speak more kindly of Greys and their excellent staff.
My mum has been at Greys now for six months. She has settled well and is enjoying her time at Greys. She's learnt new skills by joining in with the art classes! I can't speak more kindly of Greys and their excellent staff.
Thank you for your kind review. We are so happy that your mum has settled so well into Greys, she has embraced all that we offer and it is really lovely to enjoy her company and sense of humour on a daily basis. Your mum is a talented artist and I hope she enjoyed displaying some of her work this weekend at our Art Exhibition!
When first arriving at the care home I found a welcome from every management. Every carer I met seemed to understand my needs. Nothing was too much trouble for any of them. Within a day pretty well one of the staff would make a point of calling in to make sure all was well. I wish I had made the...
When first arriving at the care home I found a welcome from every management. Every carer I met seemed to understand my needs. Nothing was too much trouble for any of them. Within a day pretty well one of the staff would make a point of calling in to make sure all was well. I wish I had made the move ages ago. It was really the best thing that I have done. They all knew my name. I dont regret this move. I think it springs from a excellent manager who is the right one for a not easy job.
I am so glad to hear you've had such a positive start to life at Greys, we are so keen to ensure that you get the best out of your life to come with us! I so enjoyed taking you out last week to Newlands Corner for ice creams and seeing your interactions with my team and I look forward to getting to know you better in the weeks and months to come!
Thank you to all the staff for all your hard work.
Thank you to all the staff for all your hard work.
Dear JHThank you for your kind words about our home which we look forward to sharing with our team!
My mum was very happy here and I was happy with her care ,the staff felt like family and I felt I knew them and that they all cared about me and my mum.Mum died suddenly in February and I was devastated, unfortunately this is where things went wrong .Staff need more training how to treat the...
My mum was very happy here and I was happy with her care ,the staff felt like family and I felt I knew them and that they all cared about me and my mum.Mum died suddenly in February and I was devastated, unfortunately this is where things went wrong .Staff need more training how to treat the bereaved ,even little things like the state of mum's room after her death were ignored.No help was offered when we tearfully emptied her room.No representative came to her funeral.As if my mother's death was difficult enough to deal with to be treated so coldly was a real slap in the face.
Dear ClarissaThank you for your review. Unfortunately due to the unexpected nature of your mum's passing, the police were called and we were prevented from preparing the room for your arrival. We are also not allowed to be involved in the clearing of her private possessions but I understand that...
Dear ClarissaThank you for your review. Unfortunately due to the unexpected nature of your mum's passing, the police were called and we were prevented from preparing the room for your arrival. We are also not allowed to be involved in the clearing of her private possessions but I understand that teas were offered. I do accept that during our investigation we found confidence gaps in our staff offering emotional intelligence, empathy and compassion and these specific staff have now been trained further in these areas. We always attend our Resident's funerals but on this occasion we were not invited. I am sorry that you feel our services were not at their usual high standard and hope these explanations assist you in your grief processing. Your mum was a pivotal member of our Greys family and was loved by all and is missed by all.
Greys Residential Home is a lovely building in a beautiful, quiet road just outside Woking town centre. My mother-in-law's room has a lovely outlook and is spotlessly clean and bright. Everyone of the staff are kind, caring and professional. I cannot recommend the home enough.
Greys Residential Home is a lovely building in a beautiful, quiet road just outside Woking town centre. My mother-in-law's room has a lovely outlook and is spotlessly clean and bright. Everyone of the staff are kind, caring and professional. I cannot recommend the home enough.
Dear Jackie, Thank you for your very kind review: I will look forward to sharing your feedback to our team, especially housekeeping!Many thanks
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Jo & Steve have owned and run Greys since 1998 after taking over from his parents who opened the home as a care home in 1984 but which was their...
Jo & Steve have owned and run Greys since 1998 after taking over from his parents who opened the home as a care home in 1984 but which was their private residence since Stephen was a child.
They run the home how they would like to live in it and respect individual choice and independence.
Stephen holds a BSc in Business Management and Jo is the qualified and registered CQC Nominated Individual (Dip. A NVQ4 & RMA in Health & Social Care)
Anthony is a specialist dementia care Registered Manager with over 20 year's management experience in the industry.
The care home lists weekly fees per person between £1,349 and £1,495 for residential care (respite between £1,349 and £1,495) and between £1,349 and £1,495 for residential dementia care (respite between £1,349 and £1,495). Funding accepted: Self-Funding (Private), Local Authority with Top-up, Local Authority, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 22 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
1.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Greys Residential Home to verify any information. View our terms and conditions. Greys Residential Home has an Enhanced Service -what an Enhanced Service includes.