very caring environment in a very homely house.L L(Daughter of Resident/Service User)
a family feel. It is comfortably furnishedMary R(Resident / Service User)
very caring environment in a very homely house.L L(Daughter of Resident/Service User)
a family feel. It is comfortably furnishedMary R(Resident / Service User)
Greys Residential Home is a converted rectory and has been run as a care home by the Kennedy family since 1984. Over the years, the house has had extensive investments to provide the modern facilities available today. The latest investment in 2024 is a renovation of the East wing, which provides 4 large rooms with en-suite facilities and private doors onto the secure gardens.
Greys is registered for 24 older people...
Greys Residential Home is a converted rectory and has been run as a care home by the Kennedy family since 1984. Over the years, the house has had extensive investments to provide the modern facilities available today. The latest investment in 2024 is a renovation of the East wing, which provides 4 large rooms with en-suite facilities and private doors onto the secure gardens.
Greys is registered for 24 older people age 65+. Offering care for people with mobility and memory issues and those who just don't want to be alone anymore. Approximately 50% of Residents have a diagnosis of dementia, however clients are only accepted in the early stages of dementia.
Resident accommodation is over two floors and there is a lift to the first floor. Staff reside on the second floor.
The Residents all have their own en-suite bathroom. All rooms have a TV and telephone point and a carer call system. Rooms are furnished to suit the Resident and personal items are encouraged to make the room homely and familiar.
Residents can enjoy several gardens and outside seating and patio areas. The main garden and rear garden is decked flat and accessible from downstairs bedrooms.
There are two spacious lounges with televisions and tea and coffee making facilities. There is also a dining room and library books available for Residents to use. All communal areas have just completed a full refurbishment programme.
A hairdresser visits weekly and the chiropodist monthly, whilst doctor and dentist visits can be arranged any time.
Wi-Fi connection is available throughout the home and there are video-conferencing facilities such as Zoom & Skype.
The home offers a full and varied range of activities including trips out. Recent visits include boat trips down the River Wey, Guildford Cathedral flower festival, exotic butterflies at RHS Wisley, The Ritz, The Ivy & Buckingham Palace (these trips are accessible to all Residents).
Contact Greys Residential Home to confirm what's included and get a personalised quote:
Extras are only hairdressing, chiropody, newspapers and trips using the electric minibus
The price(s) shown are provided by the care home. Contact Greys Residential Home for full pricing details and T&Cs.
Greys Residential Home has a Review Score of 9.8 (9.818) out of 10, based on 22 reviews in the last 2 years.
Over all time Greys Residential Home has 76 reviews.
I am more than satisfied with all aspects of the care that I have received. The standards an kindness are excellent and the staff & manager always go above and beyond to help. They create a friendly, homely atmosphere and I love the light bright rooms & garden. In shot, I am very happy at Greys.
I am more than satisfied with all aspects of the care that I have received. The standards an kindness are excellent and the staff & manager always go above and beyond to help. They create a friendly, homely atmosphere and I love the light bright rooms & garden. In shot, I am very happy at Greys.
Thank you for your kind review, which is very much appreciated by our team. I am so glad to hear how happy you are at GreysMany thanks!
I don't know how they run such a professional outfit with such a happy atmosphere and such wonderful feeling care.
I don't know how they run such a professional outfit with such a happy atmosphere and such wonderful feeling care.
Dear Martin, thanks so much for your kind words about Greys, we are really proud of our staff team and culture so we look forward to sharing your feedback with them!
He was a quiet, private and fiercely independent man who always knew he would find being in a care home difficult. That said he settled into Greys almost...
I would definitely recommend Greys to anyone looking for a good caring home for their elderly loved one.
Dear Alison, many thanks for your lovely review and praise of our team, your dad was always a pleasure to care for and we appreciated how much he committed to making Greys his final home and becoming part of our family. He will be sorely missed by all. Kindest regards.
Mum always enjoyed the high standard of freshly...
Social activities organised by Greys made Mum very happy.
Caring for your mum was honestly an honour and a privilege. She was a valued member of our family for so many years, and we all still miss her dearly. Thank you for your kind words, which I look forward to sharing with our team.
Greys is not in a care or...
My friend had a pretty good 4 and a half years there and only had to move because her dementia sadly became more marked, and she now needs nursing home care.
Thank you so much for your kind words about Greys and our team and thank you for your comments about the pandemic which we are still very proud of. We hope you could get in touch with us directly to discuss the 3/5 stars for cleanliness as this is disappointing to us and would welcome your more...
Thank you so much for your kind words about Greys and our team and thank you for your comments about the pandemic which we are still very proud of. We hope you could get in touch with us directly to discuss the 3/5 stars for cleanliness as this is disappointing to us and would welcome your more detailed feedback so that we may improve in this area. Many thanks for your continued support. Kindest regards.
Thank you Greys for the care you showed during this very important part of her life.
Thank you Greys for the care you showed during this very important part of her life.
Kindest regards.
Came here for respite care. Care so good, made the decision to stay in residence.
Came here for respite care. Care so good, made the decision to stay in residence.
We are so glad you decided to stay, we appreciate your review and hope you will be very happy with us making Greys your home!
My mother-in-law stayed at Greys whilst her broken arm healed and she was incredibly well looked after, she absolutely loved her stay there. The staff were so friendly, very caring, supportive and understanding and she was so impressed with the food which she said was fantastic. Her stay was the...
My mother-in-law stayed at Greys whilst her broken arm healed and she was incredibly well looked after, she absolutely loved her stay there. The staff were so friendly, very caring, supportive and understanding and she was so impressed with the food which she said was fantastic. Her stay was the perfect convalescence for her, so thank you to everyone at Greys for being so instrumental in her healing and in restoring her confidence.
It is always something we are so proud of when someone...
Your mother-in-law was an absolute pleasure to care for, we were so glad we could accommodate her in the emergency situation and we were so pleased to see how quickly she embraced her surroundings and regained her strength and confidence.It is always something we are so proud of when someone feels well enough to go back to independent living after respite care with us and we look forward to her joining us whenever she is free for our ongoing social activities.
Mum loved the home and called it her 'home' in her last days. The staff were all wonderful and so kind to her. She loved the food, especially the homemade soups and made some new good friends. It was just a shame she never got to spend longer here.
Mum loved the home and called it her 'home' in her last days. The staff were all wonderful and so kind to her. She loved the food, especially the homemade soups and made some new good friends. It was just a shame she never got to spend longer here.
Dear Mr H - Thank you for your kind feedback which the staff and chef will appreciate!
Greys provided excellent care and support for my mum in a very small and safe environment with a good staff-to-residents ratio. Mum was very well looked after with a kind and respectful approach maintaining her dignity. The friendly staff had time for nice chats (and some humour) which my mum...
Greys has a wonderful garden with decking and gazebo. Mum had a lovely view of the garden from her armchair and easy access through her French doors. Mum liked the Arts and Crafts class and good, home-cooked food. She also enjoyed the lively birthday parties with cake, Bucks Fizz, and live entertainment. She appreciated all the support at Greys and was content there for just over 4 years.
Thank you for allowing us to be part of her final chapter, she will be missed by us all.
Our mum was a resident at the home for several years. We consider it very lucky that there was a place at the home for her to be able to move in. Her care was excellent throughout her time at the home. The staff were excellent and the food was good, with our mum having a very specific dietary...
I would recommend Greys Residential Home very highly.
Jo
I’m sad to say that my lovely Mum passed away at Greys Residential Home last Saturday. She’d been ill for so long that it was inevitable really but nothing quite prepares you. The best I can say is that she was at peace - bathed in love, free of pain and serene. That is in no small measure thanks...
I’m sad to say that my lovely Mum passed away at Greys Residential Home last Saturday. She’d been ill for so long that it was inevitable really but nothing quite prepares you. The best I can say is that she was at peace - bathed in love, free of pain and serene. That is in no small measure thanks to the tireless and brilliant team at Greys who do an incredibly hard job incredibly well. I and my family will forever be indebted to the manager and everyone (present and past) who was involved in my mum's care for the duration of her residency there for giving her time, support, encouragement, dignity and love...and doing so unconditionally. Thank you all from the bottom of my heart.
Our thoughts are with you at this sad time. Thank you for taking the time to give us feedback at Greys and for your kind words about our care staff. Your mum will be sadly missed.
My aunt lived at Greys Residential Home for five years and eight months from January 2017 and died there aged 93 in August 2022. She was very happy at Greys. The staff are caring, friendly and professional and many of them were there for the whole time my aunt lived there, which to me speaks...
The ambience at Greys is friendly and welcoming. The support staff are always helpful. I can't recommend this home highly enough and feel grateful that there was a place available for my aunt at a time when she needed it.
Thank you so much for your kind review. Your aunt was a wonderful lady and we enjoyed caring for her. I am so thankful of your appreciation of the staff and manager during the pandemic: there were lots of difficult decisions to make to navigate and avoid the infection and I am so proud...
Dear Jane,Thank you so much for your kind review. Your aunt was a wonderful lady and we enjoyed caring for her. I am so thankful of your appreciation of the staff and manager during the pandemic: there were lots of difficult decisions to make to navigate and avoid the infection and I am so proud of my team for all that they sacrificed to achieve this. I am so grateful for the longevity of all the staff who work with us and as you say, this is a testament to the manager and her deputy (our new manager). Thank you for your continued support.
All aspects of Greys are first class and the handling of the especially challenging situation during the last two years has been excellent. The facilities are comfortable, clean and well maintained and the recent remodel has improved them even further. The staff treat my mother with kindness and...
All aspects of Greys are first class and the handling of the especially challenging situation during the last two years has been excellent. The facilities are comfortable, clean and well maintained and the recent remodel has improved them even further. The staff treat my mother with kindness and dignity and the management of the home is superb.
Thank you so much for your kind words about Greys and our team, I will ensure this is shared with them. Thank you for your support, especially over the past two difficult years: we look forward to getting back to normal as soon as possible!
My mother was very reluctant to accept that she needed more care than her family could provide but in the past two years she has thrived at Greys. The team are like her extended family now. They treat her with love and respect, and most importantly, as an individual. Their commitment to her care,...
My mother was very reluctant to accept that she needed more care than her family could provide but in the past two years she has thrived at Greys. The team are like her extended family now. They treat her with love and respect, and most importantly, as an individual. Their commitment to her care, safety and well-bing during the pandemic hasbeen exemplary. I can't praise them highly enough.
In the four years that I have lived here, I know that to come to Greys was a good decision. The staff are always very supportive but still encourage you to be independent where possible and always listen you your comments with understanding.
In the four years that I have lived here, I know that to come to Greys was a good decision. The staff are always very supportive but still encourage you to be independent where possible and always listen you your comments with understanding.
Everyone is welcoming and helpful. The management are very efficient. My mum is well cared for and happy there. The atmosphere is nice, calm and caring.
Everyone is welcoming and helpful. The management are very efficient. My mum is well cared for and happy there. The atmosphere is nice, calm and caring.
I cannot fault the care my father has received during the year he has been a resident st Greys. The staff are always friendly and helpful, nothing is too much trouble and they cope with any situation professionally, calmly and still smile. My father frequently says he is "lucky to be there" that...
I cannot fault the care my father has received during the year he has been a resident st Greys. The staff are always friendly and helpful, nothing is too much trouble and they cope with any situation professionally, calmly and still smile. My father frequently says he is "lucky to be there" that says it all.
Greys is a very friendly and professional home. My mother was a resident for four years. She was extremely well looked after and was happy during her final years.
Greys is a very friendly and professional home. My mother was a resident for four years. She was extremely well looked after and was happy during her final years.
I was in Greys Residential Home from 16th December to 13th January 2020 as a respite resident after a total knee replacement. In that time, I received consistent care, kindness and encouragement. All was well organised, and I can only say positive things and express my gratitude now I am home.
I was in Greys Residential Home from 16th December to 13th January 2020 as a respite resident after a total knee replacement. In that time, I received consistent care, kindness and encouragement. All was well organised, and I can only say positive things and express my gratitude now I am home.
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Jo & Steve have owned and run Greys since 1998 after taking over from his parents who opened the home as a care home in 1984 but which was their...
Jo & Steve have owned and run Greys since 1998 after taking over from his parents who opened the home as a care home in 1984 but which was their private residence since Stephen was a child.
They run the home how they would like to live in it and respect individual choice and independence.
Stephen holds a BSc in Business Management and Jo is the qualified and registered CQC Nominated Individual (Dip. A NVQ4 & RMA in Health & Social Care)
Anthony is a specialist dementia care Registered Manager with over 20 year's management experience in the industry.
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