I moved my mum to Waterside House just under a year ago from another home where she was declining. Since then, she has been at Waterside House she is a different person. She is far happier; she smiles and laughs again. She has gained weight and generally looks, feels, and acts better than she did
before she came. The love and care shown by all staff at Waterside House is superb. They make time for my mum, and the activities they offer are wonderful. I wish I had found Waterside House sooner; they are a shining example of how her care should be given.
19 May 2026
After working at Bloxwich hospital for 8 years Waterside is the best place I have come across, staff are 1st class.
12 May 2026
The home is wonderful very friendly and welcoming both my great grandparents are residents and I've never seen them happier. They take good care of them and I wouldn't trust anyone else better for the job
12 May 2026
Lovely staff, my grandad has been a resident for many years and he is so well cared for, and now he is joined by nan who has recently become a resident.
Great work by all the staff who are always friendly and helpful when we visit.
12 May 2026
Mom has been looked after wonderfully with kindness and compassion. Staff are wonderful and always have time to help with anything they can. Moms room is always kept very clean and she loves the good variety of meals, especially the puddings.
12 May 2026
Staff are always approachable and willing to listen. Carers are kind to residents and helpful when approached.
12 May 2026
From the beginning there is a sense that this home really does care. Staff are so accommodating and friendly. The residents dignity matters very much.
Management is very approachable and will listen to any concerns. Relatives are welcomed to visit and stay with their loved one any time of day.
Meals are well balanced and always plenty, activities are very well organised and well attended.
I am so pleased my husband is a resident at this home.
12 May 2026
Mum moved here 6 months ago and the change we've seen in her is amazing. Not only is she obviously healthier and happier - she has also regained her confidence and cheeky sense of humour. The staff here are all incredible. They consistently display genuine kindness and compassion; have time to spend
with mum; and bring fun and joy into her life. The programme of activities is interesting, engaging, and accessible to all; and the food is great. I have also received support whenever I've asked for guidance or advice. I just wish we had found Waterside House sooner!
22 January 2026
Can't speak highly enough of Waterside, Staff are wonderful throughout from catering, housekeeping, care staff, entertainment staff and management. Care is excellent. Facilities are really good, the home go out of their way to make sure residents needs are met. Feels like home from home.
18 November 2025
Mom is very happy at Waterside House the staff from the cleaners to seniors go above and beyond. Its not just a job they all care about each individual resident. The vicar especially Dawn goes out of her way to bring peace to my mom.
18 November 2025
Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a chat. Also, if we need anything for our mom, the staff is always there to help. This included the kitchen staff, domestic staff, senior staff, cares,
hairdresser and Pastor. We also have a family meeting monthly.
12 November 2025
I am 100% happy with Waterside House
10 November 2025
The home that my friend's in Waterside House is the best home all the staff and especially the entertainment staff are exceptional. Always ready to help if needed. Very caring and compassionate.
07 July 2025
A fabulous, thoughtful Father's Day get-together - very special. We could do this. The staff are amazing, caring and make such a big effort. Thanks
13 May 2025
Brilliant care home all management and staff are a pleasure to meet. meals and snacks good. cleanliness is brill, activities and entertainment is spot on, really happy my father is a resident there and feel 100% that he is being cared for. Keep up up good work.
29 April 2025
Very welcoming & nothing too much trouble.
14 April 2025
We are delighted with Mom's care here! The staff are so attentive to Mom's needs and are so friendly and helpful to us as a family.
Since Mom has been in Waterside, she has become more related and is a joy to visit.
Thank you so much for your care and attention.
14 March 2025
My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From the moment she arrived she received wonderful care form all the staff from the home manager to the most junior carer. She was at times exceedingly difficult to
care for, times when the staff showed her love patience and care for beyond what could be expected. The atmosphere of Waterside is one of love in everything they do, you feel it from the moment you walk into the home. That atmosphere of a second home is created by the dedicated staff who work tirelessly to maintain standards and make residents happy in what is a difficult period of their lives.
07 March 2025
When I visit my sister at the care home she always appears well cared for. The staff are always pleasant and approachable. The rooms are always tidy and there is a pleasant atmosphere.
06 March 2025
I could not recommend this care home enough. My mom is well cared for and looked after. All staff are very friendly.
Latest Reviews for Waterside House
22 May 2026
I moved my mum to Waterside House just under a year ago from another home where she was declining. Since then, she has been at Waterside House she is a different person. She is far happier; she smiles and laughs again. She has gained weight and generally looks, feels, and acts better than she did
before she came. The love and care shown by all staff at Waterside House is superb. They make time for my mum, and the activities they offer are wonderful. I wish I had found Waterside House sooner; they are a shining example of how her care should be given.
19 May 2026
After working at Bloxwich hospital for 8 years Waterside is the best place I have come across, staff are 1st class.
12 May 2026
The home is wonderful very friendly and welcoming both my great grandparents are residents and I've never seen them happier. They take good care of them and I wouldn't trust anyone else better for the job
12 May 2026
Lovely staff, my grandad has been a resident for many years and he is so well cared for, and now he is joined by nan who has recently become a resident.
Great work by all the staff who are always friendly and helpful when we visit.
12 May 2026
Mom has been looked after wonderfully with kindness and compassion. Staff are wonderful and always have time to help with anything they can. Moms room is always kept very clean and she loves the good variety of meals, especially the puddings.
12 May 2026
Staff are always approachable and willing to listen. Carers are kind to residents and helpful when approached.
12 May 2026
From the beginning there is a sense that this home really does care. Staff are so accommodating and friendly. The residents dignity matters very much.
Management is very approachable and will listen to any concerns. Relatives are welcomed to visit and stay with their loved one any time of day.
Meals are well balanced and always plenty, activities are very well organised and well attended.
I am so pleased my husband is a resident at this home.
12 May 2026
Mum moved here 6 months ago and the change we've seen in her is amazing. Not only is she obviously healthier and happier - she has also regained her confidence and cheeky sense of humour. The staff here are all incredible. They consistently display genuine kindness and compassion; have time to spend
with mum; and bring fun and joy into her life. The programme of activities is interesting, engaging, and accessible to all; and the food is great. I have also received support whenever I've asked for guidance or advice. I just wish we had found Waterside House sooner!
22 January 2026
Can't speak highly enough of Waterside, Staff are wonderful throughout from catering, housekeeping, care staff, entertainment staff and management. Care is excellent. Facilities are really good, the home go out of their way to make sure residents needs are met. Feels like home from home.
18 November 2025
Mom is very happy at Waterside House the staff from the cleaners to seniors go above and beyond. Its not just a job they all care about each individual resident. The vicar especially Dawn goes out of her way to bring peace to my mom.
18 November 2025
Waterside House is clean and welcoming. The staff are kind caring and friendly. We feel part of a family where staff always have time for a chat. Also, if we need anything for our mom, the staff is always there to help. This included the kitchen staff, domestic staff, senior staff, cares,
hairdresser and Pastor. We also have a family meeting monthly.
12 November 2025
I am 100% happy with Waterside House
10 November 2025
The home that my friend's in Waterside House is the best home all the staff and especially the entertainment staff are exceptional. Always ready to help if needed. Very caring and compassionate.
07 July 2025
A fabulous, thoughtful Father's Day get-together - very special. We could do this. The staff are amazing, caring and make such a big effort. Thanks
13 May 2025
Brilliant care home all management and staff are a pleasure to meet. meals and snacks good. cleanliness is brill, activities and entertainment is spot on, really happy my father is a resident there and feel 100% that he is being cared for. Keep up up good work.
29 April 2025
Very welcoming & nothing too much trouble.
14 April 2025
We are delighted with Mom's care here! The staff are so attentive to Mom's needs and are so friendly and helpful to us as a family.
Since Mom has been in Waterside, she has become more related and is a joy to visit.
Thank you so much for your care and attention.
14 March 2025
My wife was placed in Waterside House in September 2023 following a massive stroke which severely impaired her ability to communicate. From the moment she arrived she received wonderful care form all the staff from the home manager to the most junior carer. She was at times exceedingly difficult to
care for, times when the staff showed her love patience and care for beyond what could be expected. The atmosphere of Waterside is one of love in everything they do, you feel it from the moment you walk into the home. That atmosphere of a second home is created by the dedicated staff who work tirelessly to maintain standards and make residents happy in what is a difficult period of their lives.
07 March 2025
When I visit my sister at the care home she always appears well cared for. The staff are always pleasant and approachable. The rooms are always tidy and there is a pleasant atmosphere.
06 March 2025
I could not recommend this care home enough. My mom is well cared for and looked after. All staff are very friendly.