Submit a Review for Bluebell Nursing & Residential Home
Stanley Road, Grays, RM17 6QZ
View Full Details of Bluebell Nursing & Residential HomeLatest Reviews for Bluebell Nursing & Residential Home
27 May 2025
I'm overwhelmed with gratitude for the incredible care my family member has received at this care home. The staff are truly great, providing compassionate, personalized attention that goes above and beyond. Their kindness, patience, and dedication have made a world of difference. We're so grateful to have found this wonderful place, it's given us peace of mind knowing our loved one is in such capable and caring hands.
21 May 2025
I would like to share my experience as I know how hard is to be the main person deciding for the loved one care home . I was always concerned thinking that I will never be able to find a good care home for my lovely aunt but the staff at Bluebell helped me with everything. They offered the best experience possible for us on the first day and nothing was to much to make my aunt happy. Every member of staff took time to help my aunt settle in the first weeks and I can't be more grateful for this . The communication between the home and us grew as the day has passed. After few months now I can definitely say that my aunt has a new loving home where she is cared as she deserves. To the manager and absolutely every member of this amazing staff , thank you . The senior carer on Memory Unit is one of a kind person that every care home must have .
20 May 2025
The staff are dedicated and genuinely invested in the wellbeing of all residents. My visit has been positive and my grandmother it's very well looked after.The care is excellent and the home is spotless clean.
19 May 2025
My mother-in-law has had the care and consideration extended to her by every member of staff. She is lovingly looked after each and every day, The home has a welcoming atmosphere, clean, and jolly too. The staff are always helpful, understanding and considerate to us, the family. We feel blessed to have found the Bluebell Nursing and Residential Home.
24 April 2025
Once mum was established in her room and settled with the staff. The care was excellent. My mum is safe and cared for well.
03 April 2025
The place is very well run. I was very concerned when my mother came in and the staff put my mind at rest. Everyone is open, honest, super helpful and the heads of teams have been wonderful. Food is great, the place is spotlessly clean and all the staff show outstanding attention to the residents needs.
12 December 2024
I can't express enough gratitude for the exceptional care my nana received during her respite stay at Bluebell Nursing & Residential Home. From the moment she arrived, the staff went above and beyond to ensure she felt welcomed and comfortable. The team at Bluebell is nothing short of amazing. They took the time to reassure my nana, helping her to settle in and feel at home, despite her initial reservations about care homes. Their kindness and understanding made a significant difference and it was heartwarming to see her enjoy her time there. The management team runs a steady ship, leading the staff with professionalism. It's clear that they prioritise the well-being of their residents and this reflects in the quality of care provided. Our family was truly impressed with the five-star care my nana received during her stay. Thank you Bluebell for making such a positive impact on my nana's experience. We are grateful for your dedication and the loving environment you create for your residents. Highly recommended.
03 December 2024
Lovely care home, who go above and beyond for my Nan. We couldn't be more thankful for looking after her twenty four hours a day and seven days a week. Thank you so much.
20 November 2024
As the granddaughter of a resident at Bluebell Nursing & Residential Home, I want to extend my heartfelt thanks to the manager and her team. Since my grandmother's stay began, we have seen the dedication, patience and compassion that the manager and her staff provide each day. Their attention to my grandmother's well-being, comfort and happiness has given our family peace of mind. The manager's commitment to maintaining high standards in care is evident and her leadership ensures a warm and welcoming atmosphere for all residents. Communication with families is also excellent, allowing us to feel involved and informed about [grandparent's] care. I am truly grateful for the manager's support and highly recommend Bluebell Nursing & Residential Home for its outstanding care and professionalism. Thank you to the manager for the comfort and quality of life you bring to our loved ones.
19 November 2024
My Nan has been at Bluebell for a long time. She has been on all 3 floors. The staff are wonderful and very caring. You can see the manager at any time if you have any concerns and they are dealt with straight away. They have lots of activities and celebrate all occasions in a big party way. Recently Halloween was so much fun the staff were dressed up there was music and lovely food it was a good party. My nan is looked after well and the staff are always there to help you. My nan is happy at Bluebell which makes me happy.
15 November 2024
Bluebell looked after my dad before he died. And also look after my mum-in-law. It is a great care home it has always had a caring family feel. My dad was well cared for before he passed. And my mother-in-law who has complex needs is looked after well. I am very happy with the care both have received. Great activities great cinema room. I always feel everyone is approachable. And you can just walk in anytime and chat with manager. Nursing floor is where a lot of my time was spent the nurses are amazing. It's clean welcoming and they do their job well. I would recommend this care home to anyone. That's the reason my dad was there. We had seen the wonderful care they are continuing to give my mum-in-law and wanted him to receive the same. Which he did. They Care above and beyond. Thank you for looking after my Dad. And continuing to look after my mother-in-law.
11 November 2024
My mum has been in Bluebell for 5 years on all 3 floors. The home has a wonderful family feeling as soon as you walk in. The home is clean and the staff is approachable and nice. Management has an open-door policy and it works brilliantly. Any problems are sorted Immediately. The entertainment team are amazing every day there is something going on. Bingo, darts, karaoke, play your cards right, reminiscing crafts and wonderful coffee morning with scones cakes and a variety of goodies. We now have a cinema room for residents to watch movies with popcorn and ice cream. On nursing, the nurse and staff are helpful and approachable. They are not only staff caring for my mum they are my therapist, the help the family also receive is above and beyond. My mum is on puree food, the chef pipes the food to look like food. It is a warm caring care home and my mum is very happy here.
30 October 2024
Since my mother has been living at Bluebell Nursing & Residential Home, she has been very happy and content. Whenever I've asked for help or advice, nothing has been too much bother with staff, they have always been very helpful and friendly. The manager is fantastic at her job and always willing to help if needed.
29 October 2024
Very nice care home, staff are friendly and residents are well looked after. The staff know all the residents' names and it is a nice personal touch. Food is good, lots of activities every day. Would highly recommend Bluebell Nursing & Residential Home.
29 October 2024
My husband has been in Bluebell Nursing & Residential Home for six months and I am very happy with the care he has received. All staff are friendly and care for all his needs. My husband is in his bed all the time and has a one-to-one and treat him with care and respect.
23 October 2024
Mum has been living in Bluebell Nursing & Residential Home since November 2022 and she has been very happy there. The most important part of any home is the staff and the staff here are friendly and they create a relaxed atmosphere. There seems to be a low staff turnover which is always a good sign! Everywhere is spotless. And also well maintained. It was a difficult emotional decision for Mum to move into a care home, especially as it's an hour and a half away from us but I know she's in good hands at Bluebell.
22 October 2024
My mum was a resident at Bluebell Court for nearly 2 years and in that time the care she received was exceptional. The staff, including laundry, cleaners, kitchen and activity staff and office all went out of their wait to make my mum comfortable, cared for and loved. In my mum's final days, they not only took care of her but us as well. They really couldn't do enough for us all. Anyone who is worried about having to place a loved one in Bluebell Court please don't worry, it really is an amazing care home that our family will always be eternally grateful too.
07 October 2024
My dad has settled in wonderfully. He is treated with respect and care from everyone. Staff go above and beyond to keep him happy and stimulated. Huge thank you to everyone.
25 June 2024
From the time my mum came to live at Bluebell Nursing & Residential Home, experienced nothing but support, kindness and understanding to myself and all our family through difficult times and also in times of celebration. The home provides all-round wonderful, holistic care with such love it is amazing. I would like to mention, in particular, the home care manager and the floor manager who have been so kind and supportive but also a big thank you to every single carer who is amazing.
12 June 2024
Mum moved to Bluebell Nursing & Residential Home on 2nd May. Within four weeks, she has improved immensely, from being in a chair, slumped and asleep, she is now responsive. Her speech improved also, her awareness of things happening around her is very noticeable. She enjoys taking part in the group activities. She also joins in with conversations with other residents. She has a number of visitors and they all recognise her overall improvement. Thank you so much to every member of staff. It is so good to see happy staff too.
Latest Reviews for Bluebell Nursing & Residential Home
27 May 2025
I'm overwhelmed with gratitude for the incredible care my family member has received at this care home. The staff are truly great, providing compassionate, personalized attention that goes above and beyond. Their kindness, patience, and dedication have made a world of difference. We're so grateful to have found this wonderful place, it's given us peace of mind knowing our loved one is in such capable and caring hands.
21 May 2025
I would like to share my experience as I know how hard is to be the main person deciding for the loved one care home . I was always concerned thinking that I will never be able to find a good care home for my lovely aunt but the staff at Bluebell helped me with everything. They offered the best experience possible for us on the first day and nothing was to much to make my aunt happy. Every member of staff took time to help my aunt settle in the first weeks and I can't be more grateful for this . The communication between the home and us grew as the day has passed. After few months now I can definitely say that my aunt has a new loving home where she is cared as she deserves. To the manager and absolutely every member of this amazing staff , thank you . The senior carer on Memory Unit is one of a kind person that every care home must have .
20 May 2025
The staff are dedicated and genuinely invested in the wellbeing of all residents. My visit has been positive and my grandmother it's very well looked after.The care is excellent and the home is spotless clean.
19 May 2025
My mother-in-law has had the care and consideration extended to her by every member of staff. She is lovingly looked after each and every day, The home has a welcoming atmosphere, clean, and jolly too. The staff are always helpful, understanding and considerate to us, the family. We feel blessed to have found the Bluebell Nursing and Residential Home.
24 April 2025
Once mum was established in her room and settled with the staff. The care was excellent. My mum is safe and cared for well.
03 April 2025
The place is very well run. I was very concerned when my mother came in and the staff put my mind at rest. Everyone is open, honest, super helpful and the heads of teams have been wonderful. Food is great, the place is spotlessly clean and all the staff show outstanding attention to the residents needs.
12 December 2024
I can't express enough gratitude for the exceptional care my nana received during her respite stay at Bluebell Nursing & Residential Home. From the moment she arrived, the staff went above and beyond to ensure she felt welcomed and comfortable. The team at Bluebell is nothing short of amazing. They took the time to reassure my nana, helping her to settle in and feel at home, despite her initial reservations about care homes. Their kindness and understanding made a significant difference and it was heartwarming to see her enjoy her time there. The management team runs a steady ship, leading the staff with professionalism. It's clear that they prioritise the well-being of their residents and this reflects in the quality of care provided. Our family was truly impressed with the five-star care my nana received during her stay. Thank you Bluebell for making such a positive impact on my nana's experience. We are grateful for your dedication and the loving environment you create for your residents. Highly recommended.
03 December 2024
Lovely care home, who go above and beyond for my Nan. We couldn't be more thankful for looking after her twenty four hours a day and seven days a week. Thank you so much.
20 November 2024
As the granddaughter of a resident at Bluebell Nursing & Residential Home, I want to extend my heartfelt thanks to the manager and her team. Since my grandmother's stay began, we have seen the dedication, patience and compassion that the manager and her staff provide each day. Their attention to my grandmother's well-being, comfort and happiness has given our family peace of mind. The manager's commitment to maintaining high standards in care is evident and her leadership ensures a warm and welcoming atmosphere for all residents. Communication with families is also excellent, allowing us to feel involved and informed about [grandparent's] care. I am truly grateful for the manager's support and highly recommend Bluebell Nursing & Residential Home for its outstanding care and professionalism. Thank you to the manager for the comfort and quality of life you bring to our loved ones.
19 November 2024
My Nan has been at Bluebell for a long time. She has been on all 3 floors. The staff are wonderful and very caring. You can see the manager at any time if you have any concerns and they are dealt with straight away. They have lots of activities and celebrate all occasions in a big party way. Recently Halloween was so much fun the staff were dressed up there was music and lovely food it was a good party. My nan is looked after well and the staff are always there to help you. My nan is happy at Bluebell which makes me happy.
15 November 2024
Bluebell looked after my dad before he died. And also look after my mum-in-law. It is a great care home it has always had a caring family feel. My dad was well cared for before he passed. And my mother-in-law who has complex needs is looked after well. I am very happy with the care both have received. Great activities great cinema room. I always feel everyone is approachable. And you can just walk in anytime and chat with manager. Nursing floor is where a lot of my time was spent the nurses are amazing. It's clean welcoming and they do their job well. I would recommend this care home to anyone. That's the reason my dad was there. We had seen the wonderful care they are continuing to give my mum-in-law and wanted him to receive the same. Which he did. They Care above and beyond. Thank you for looking after my Dad. And continuing to look after my mother-in-law.
11 November 2024
My mum has been in Bluebell for 5 years on all 3 floors. The home has a wonderful family feeling as soon as you walk in. The home is clean and the staff is approachable and nice. Management has an open-door policy and it works brilliantly. Any problems are sorted Immediately. The entertainment team are amazing every day there is something going on. Bingo, darts, karaoke, play your cards right, reminiscing crafts and wonderful coffee morning with scones cakes and a variety of goodies. We now have a cinema room for residents to watch movies with popcorn and ice cream. On nursing, the nurse and staff are helpful and approachable. They are not only staff caring for my mum they are my therapist, the help the family also receive is above and beyond. My mum is on puree food, the chef pipes the food to look like food. It is a warm caring care home and my mum is very happy here.
30 October 2024
Since my mother has been living at Bluebell Nursing & Residential Home, she has been very happy and content. Whenever I've asked for help or advice, nothing has been too much bother with staff, they have always been very helpful and friendly. The manager is fantastic at her job and always willing to help if needed.
29 October 2024
Very nice care home, staff are friendly and residents are well looked after. The staff know all the residents' names and it is a nice personal touch. Food is good, lots of activities every day. Would highly recommend Bluebell Nursing & Residential Home.
29 October 2024
My husband has been in Bluebell Nursing & Residential Home for six months and I am very happy with the care he has received. All staff are friendly and care for all his needs. My husband is in his bed all the time and has a one-to-one and treat him with care and respect.
23 October 2024
Mum has been living in Bluebell Nursing & Residential Home since November 2022 and she has been very happy there. The most important part of any home is the staff and the staff here are friendly and they create a relaxed atmosphere. There seems to be a low staff turnover which is always a good sign! Everywhere is spotless. And also well maintained. It was a difficult emotional decision for Mum to move into a care home, especially as it's an hour and a half away from us but I know she's in good hands at Bluebell.
22 October 2024
My mum was a resident at Bluebell Court for nearly 2 years and in that time the care she received was exceptional. The staff, including laundry, cleaners, kitchen and activity staff and office all went out of their wait to make my mum comfortable, cared for and loved. In my mum's final days, they not only took care of her but us as well. They really couldn't do enough for us all. Anyone who is worried about having to place a loved one in Bluebell Court please don't worry, it really is an amazing care home that our family will always be eternally grateful too.
07 October 2024
My dad has settled in wonderfully. He is treated with respect and care from everyone. Staff go above and beyond to keep him happy and stimulated. Huge thank you to everyone.
25 June 2024
From the time my mum came to live at Bluebell Nursing & Residential Home, experienced nothing but support, kindness and understanding to myself and all our family through difficult times and also in times of celebration. The home provides all-round wonderful, holistic care with such love it is amazing. I would like to mention, in particular, the home care manager and the floor manager who have been so kind and supportive but also a big thank you to every single carer who is amazing.
12 June 2024
Mum moved to Bluebell Nursing & Residential Home on 2nd May. Within four weeks, she has improved immensely, from being in a chair, slumped and asleep, she is now responsive. Her speech improved also, her awareness of things happening around her is very noticeable. She enjoys taking part in the group activities. She also joins in with conversations with other residents. She has a number of visitors and they all recognise her overall improvement. Thank you so much to every member of staff. It is so good to see happy staff too.