Submit a Review for Brentwood Care Centre
Larchwood Gardens, Pilgrims Hatch, Brentwood, CM15 9NG
View full details of Brentwood Care CentreLatest Reviews for Brentwood Care Centre
11 March 2026
Having moved in to the home I find it to an excellant standard overall, and in some cases individual nurses go the extra mile in relation to patient treatment. Overal the care assistance are of a high standard, but unfortunately a few assistants on night duty are lacking in the same skills and the
personal touch and but again certain individuals night staff are exceptional.
11 March 2026
Very impressed with the whole experience.
Visiting a dear family friend who is at end of life all the staff that we met was very friendly and also very professional.
Well done brentwood care centre.
11 March 2026
My father has been in this care home for a year and five months I'm happy to say he is in the right place for his needs. Staff are friendly and aprroaable but sometimes over strecthed, he has a comfortable room which is located in a quite area.
10 March 2026
My husband arrived at the care home directly from hospital following a hip replacement for physio and rehabilitation. He was never seen face to face by a doctor after his arrival & no physiotherapist was in evidence during his stay. I couldn't fill all the ratings because they didn't seem to apply
to us, & the NHS were picking up the bill. His condition didn't improve whole he was there and he was admitted to another hospital after 3 weeks & didn't return
09 March 2026
I just wanted to say "Thank you". I have not wanted my Dad to go into a carehome but he needed to. The support and kindness shown to him is amazing. To see him thriving is lovely. My Dad is so well cared for and the staff are amazing.
Thank you xxx
09 March 2026
This home is very clean, staff very helpfil coffee and donoughs are very good.
03 March 2026
My wife has been a resident at the Brentwood Care Centre for seven and a half years and on the whole the care has been good. The staff under difficult conditions have been first class.
15 February 2026
A very close friend of ours has been in Brentwood care home for respite care for the last three months. The care he's received is excellent every member of staff is kind, they understand peoples individual needs and work very hard. They are always friendly and polite everything is done with a
smile. It spotlessly clean, I praise it very highly.
04 February 2026
I was not happy with the care my husband received. Their seemed to be a lack of staff and no interaction with patients. My husband passed away recently. I did not receive any condolences from the management team.
26 January 2026
We found Brentwood Care Centre to be excellent providers of care for our relative, who was well looked after, well fed, and happy.
26 January 2026
I was always welcomed by the carers with genuine smiles, kindness and approachability. Despite such few staff on the floor they maintained a cheerful and relaxed atmosphere.
The receptionists welcome and helpfulness was beyond words: I "off loaded" to her and within minutes she had contacted the
Parkinson's nurse for me. When my sister died she arranged her favorite music to be played as her body was carried through the reception.
08 January 2026
Mum has been here since end of July. She has been very well cared for. The staff are very patient and caring. The food is very good and the home is kept very clean. I would highly recommend this home.
22 December 2025
The Brentwood Care Centre truly is like a place of Heaven on Earth, and absolutely beautiful. All the nurses, carers and all the staff are absolutely amazing - so caring and patience. The nursing and care all superb. Nothing is too much trouble. Everyone is so focused on making sure that all
residents are safe and happy. A truly wonderful home, and I am so very pleased that mum lives here - they look after mum so well and better than I could ever hope to do - and I love my mum a lot - a big lot!
10 December 2025
From the time my wife was admitted to the care home, she was looked after with respect. With all her needs covered from the moment you walked through the front door, you were greeted with smiles and overall friendly faces. All staff were always helpful and professional. Many thanks to all.
09 December 2025
My son is a resident in Brentwood care home. The home is very clean homley and welcoming.
The staff are caring helpful compasionate and very approachable. I feel my son is lucky to be in such a good environment.
05 November 2025
My stepdad was only in the care of Brentwood Care Centre for a short time, but whilst he was there he was treated with kindness and respect. The facilities were good, and the staff were courteous and professional. Bridgide patiently explained everything to us and the Receptionish (Sharon I think)
was very kind and helpful.
20 October 2025
My mother has now been living here since June 2025.
Rhiannon made the who process extremely easy for both Mum and myself.
Her new room looked amazing, the staff were happy to help and within a week Mum had settled in well.
Mum now has the level of care she needs, and as a family we enjoy visiting
her there.
Rhiannon as an individual went above and beyond to make this process run smoothly.
Thank you all x
10 October 2025
As a family we were very pleased with the levels of care our late father received whilst a resident of the care home.
06 October 2025
Very comfortable and generally felt well looked-after.
02 October 2025
Everything at this home is fantastic, from the minute you enter at reception it's warm and welcoming. The rooms are beautiful, the communal areas are lovely but most importantly the staff are kind, caring, knowledgeable and really friendly. At a very difficult and sad time they have helped me feel
happy and calm about my mums care They really care about her and I couldn't hope for her to be in a better home. Thank you to everyone at the Brentwood Care Centre.
Latest Reviews for Brentwood Care Centre
11 March 2026
Having moved in to the home I find it to an excellant standard overall, and in some cases individual nurses go the extra mile in relation to patient treatment. Overal the care assistance are of a high standard, but unfortunately a few assistants on night duty are lacking in the same skills and the
personal touch and but again certain individuals night staff are exceptional.
11 March 2026
Very impressed with the whole experience.
Visiting a dear family friend who is at end of life all the staff that we met was very friendly and also very professional.
Well done brentwood care centre.
11 March 2026
My father has been in this care home for a year and five months I'm happy to say he is in the right place for his needs. Staff are friendly and aprroaable but sometimes over strecthed, he has a comfortable room which is located in a quite area.
10 March 2026
My husband arrived at the care home directly from hospital following a hip replacement for physio and rehabilitation. He was never seen face to face by a doctor after his arrival & no physiotherapist was in evidence during his stay. I couldn't fill all the ratings because they didn't seem to apply
to us, & the NHS were picking up the bill. His condition didn't improve whole he was there and he was admitted to another hospital after 3 weeks & didn't return
09 March 2026
I just wanted to say "Thank you". I have not wanted my Dad to go into a carehome but he needed to. The support and kindness shown to him is amazing. To see him thriving is lovely. My Dad is so well cared for and the staff are amazing.
Thank you xxx
09 March 2026
This home is very clean, staff very helpfil coffee and donoughs are very good.
03 March 2026
My wife has been a resident at the Brentwood Care Centre for seven and a half years and on the whole the care has been good. The staff under difficult conditions have been first class.
15 February 2026
A very close friend of ours has been in Brentwood care home for respite care for the last three months. The care he's received is excellent every member of staff is kind, they understand peoples individual needs and work very hard. They are always friendly and polite everything is done with a
smile. It spotlessly clean, I praise it very highly.
04 February 2026
I was not happy with the care my husband received. Their seemed to be a lack of staff and no interaction with patients. My husband passed away recently. I did not receive any condolences from the management team.
26 January 2026
We found Brentwood Care Centre to be excellent providers of care for our relative, who was well looked after, well fed, and happy.
26 January 2026
I was always welcomed by the carers with genuine smiles, kindness and approachability. Despite such few staff on the floor they maintained a cheerful and relaxed atmosphere.
The receptionists welcome and helpfulness was beyond words: I "off loaded" to her and within minutes she had contacted the
Parkinson's nurse for me. When my sister died she arranged her favorite music to be played as her body was carried through the reception.
08 January 2026
Mum has been here since end of July. She has been very well cared for. The staff are very patient and caring. The food is very good and the home is kept very clean. I would highly recommend this home.
22 December 2025
The Brentwood Care Centre truly is like a place of Heaven on Earth, and absolutely beautiful. All the nurses, carers and all the staff are absolutely amazing - so caring and patience. The nursing and care all superb. Nothing is too much trouble. Everyone is so focused on making sure that all
residents are safe and happy. A truly wonderful home, and I am so very pleased that mum lives here - they look after mum so well and better than I could ever hope to do - and I love my mum a lot - a big lot!
10 December 2025
From the time my wife was admitted to the care home, she was looked after with respect. With all her needs covered from the moment you walked through the front door, you were greeted with smiles and overall friendly faces. All staff were always helpful and professional. Many thanks to all.
09 December 2025
My son is a resident in Brentwood care home. The home is very clean homley and welcoming.
The staff are caring helpful compasionate and very approachable. I feel my son is lucky to be in such a good environment.
05 November 2025
My stepdad was only in the care of Brentwood Care Centre for a short time, but whilst he was there he was treated with kindness and respect. The facilities were good, and the staff were courteous and professional. Bridgide patiently explained everything to us and the Receptionish (Sharon I think)
was very kind and helpful.
20 October 2025
My mother has now been living here since June 2025.
Rhiannon made the who process extremely easy for both Mum and myself.
Her new room looked amazing, the staff were happy to help and within a week Mum had settled in well.
Mum now has the level of care she needs, and as a family we enjoy visiting
her there.
Rhiannon as an individual went above and beyond to make this process run smoothly.
Thank you all x
10 October 2025
As a family we were very pleased with the levels of care our late father received whilst a resident of the care home.
06 October 2025
Very comfortable and generally felt well looked-after.
02 October 2025
Everything at this home is fantastic, from the minute you enter at reception it's warm and welcoming. The rooms are beautiful, the communal areas are lovely but most importantly the staff are kind, caring, knowledgeable and really friendly. At a very difficult and sad time they have helped me feel
happy and calm about my mums care They really care about her and I couldn't hope for her to be in a better home. Thank you to everyone at the Brentwood Care Centre.