Submit a Review for Rastrick Hall & Grange
Close Lea Avenue, Rastrick, Brighouse, HD6 3DE
View Full Details of Rastrick Hall & GrangeLatest Reviews for Rastrick Hall & Grange
22 August 2025
I have experienced a big improvement over the last 6 months. The place is much cleaner and everything is more organised. The staff are much friendlier and more caring, and helpful. I am pleased to see that activities and little concerts have started up again.
15 August 2025
I was not great with my mum being in a care home, but when mum was taken in at Rastrick Hall & Grange, I felt it was the right place for her. The carers are amazing with her, I really feel comfortable with her being in your care. She has all of the carers calling her grandma! I know she isn't sleeping great, but she has really settled in now, and she isn't packing her bags every day; that is all down to your team, and on behalf of us, I thank you very much for all you do.
15 August 2025
My mother-in-law has settled in really well; she does not pack up every day and wants us to take her home. My wife wasn't happy about her going into care, and she was worried sick. My wife and I feel settled; she is in the right place. Your staff are amazing, they keep us informed of any changes.
15 August 2025
We visited a number of care homes before choosing Rastrick Hall for my wife's brother, who suffers from dementia and needed safeguarding. We had reviewed the CQC report and discussed with the management, who were very open and honest about the previous issues. We also researched with local healthcare professionals and were able to meet with the wife of another resident who had been there for 18 months. She spoke highly of the care. This is an initial impression, but his entry to the home was very good, with really helpful staff. We are very hopeful for the future and will review again.
16 July 2025
I would give it 0 stars if I could, appalling care! Rude obnoxious staff and management a complete joke. Unexplained bruising they didn't put on system, I asked about said bruising and I'm accused of challenging! Failed to monitor basic health! Just sedated! Like zombies! Cutting family out of decisions! Blame care liaison team, blame community mental health team blame doctors for their failures! Someone who can walk talk and feed themselves then 2 days later can't walk talk or feed themselves, goes into hospital with thyroid levels through roof, sodium levels through the roof, 30% kidney function and dehydrated! Loss of weight! But apparently they was fine! I don't call that fine. Banning family! Going against residents human rights! Residents items going missing, which are locked in clinic room! (Cigs) personal possessions out of room! Still owe family money when we moved the resident out after they ended up in hospital due to the negligence of Rastrick.
10 June 2025
Since my mothers admittance 4 weeks ago, staff have been nothing but supportive. They've helped my mother settle down quickly and staff have assisted her with her needs. She's enjoying visiting another family member who is also currently a resident. She seems to look forward to getting her hair styled every two weeks, and she enjoys the different activities that are put on for her.
17 April 2025
I am very pleased with the quality of care for someone whose front lobal dementia is very advanced. All of the staff are providing excellent care. Difficult to answer some of Q's such as activities.
09 April 2025
Entrance and exit security worked Staff were helpful and friendly and attentive to residents. The dayroom was peaceful and well staffed. The bedroom was clean, and adequately sized. The home was warm throughout and my relative says that she enjoys the food.
09 April 2025
Staff always happy and helpful and friendly. Staff interact well with all residents.
07 April 2025
Nice, caring staff. My nanna is fed well and seems happy in herself.
07 April 2025
My Dad has settled in brilliantly, coming up to almost twelve months since he moved in. It's a huge relief for me knowing my Dads needs are being met. He is happy which is clear for me to see through him showing his funny personality and he has bonded well with staff, particularly the deputy managers.
04 April 2025
Good carings
03 April 2025
My time here has been a happy one. The staff are hard working and very friendly which makes the difference.
02 April 2025
Rastrick Hall and Grange meet all the needs of my Grandma who has advanced dementia. It is approaching the 2 year mark of my Grandma being in the care home and I visit on a weekly basis. Over this time period the carers and nurses have developed a relationship with my grandma, they are able to explain what they are going to do e.g personal care. The explanations help to keep my grandma calm. On some occasions I have arrived whilst the carers are completing some personal care and I've heard them signing from the corridor, again singing and music helps to keep my grandma calm and happy during her personal care. I feel comfortable approaching staff with any concerns I may have and trust they will be dealt with in a satisfactory manner. I feel having a clear route of communication with staff is important as my grandma is unable to raise or express concerns herself. Overall I'm pleased with the care Rastrick Hall and Grange provide.
02 April 2025
I have had some concerns about mums dress and feel that i was able and did put things in place with management support to resolve this issue ,i have always suppled clothes shoes and monies for mums personal care from mums money , Mum says she is loved and enjoys her meals which is reassuring , even with the her complex needs she seems content and happy in her surroundings , i have seen improvements in the home over the last few months which have been very noticeable.
02 April 2025
The resident team and regular bank staff are great with Gran, she is calm and relaxed with all of the team. They will put in the TV, or music to ensure Gran has something to listen to. The team are all very warm and friendly and extremely approachable. If we have questions we never feel we are a bother. The team ensure high standards of care at all times. It is a shame we can not mention individual carers as the team really do go out of their way to ensure Gran is well cared for.
02 April 2025
We have been very pleased with the care and service provided. The staff are always approachable, friendly, and willing to assist with any queries we may have, fostering a positive and open relationship. They demonstrate great patience and compassion in their interactions with our resident, ensuring they feel comfortable and well-supported. Additionally, the rooms are cleaned regularly to a high standard, maintaining a fresh and welcoming environment. We truly appreciate the dedication of the team and the excellent care they provide.
01 April 2025
Under new management I believe the home is starting to see results. We are all quick to criticise but not praise. It's not an easy job for management or staff but I am seeing progress. Keep up the good work!
01 April 2025
The home provides a safe, warm and comfortable environment for mum. Staff have a friendly rapport with mum and they understand mum's health issues, her personal care/support needs and social preferences. They show mum kindness and treat her with respect.
06 March 2025
Good to see the care home picking up keep up the good work everyone.
Latest Reviews for Rastrick Hall & Grange
22 August 2025
I have experienced a big improvement over the last 6 months. The place is much cleaner and everything is more organised. The staff are much friendlier and more caring, and helpful. I am pleased to see that activities and little concerts have started up again.
15 August 2025
I was not great with my mum being in a care home, but when mum was taken in at Rastrick Hall & Grange, I felt it was the right place for her. The carers are amazing with her, I really feel comfortable with her being in your care. She has all of the carers calling her grandma! I know she isn't sleeping great, but she has really settled in now, and she isn't packing her bags every day; that is all down to your team, and on behalf of us, I thank you very much for all you do.
15 August 2025
My mother-in-law has settled in really well; she does not pack up every day and wants us to take her home. My wife wasn't happy about her going into care, and she was worried sick. My wife and I feel settled; she is in the right place. Your staff are amazing, they keep us informed of any changes.
15 August 2025
We visited a number of care homes before choosing Rastrick Hall for my wife's brother, who suffers from dementia and needed safeguarding. We had reviewed the CQC report and discussed with the management, who were very open and honest about the previous issues. We also researched with local healthcare professionals and were able to meet with the wife of another resident who had been there for 18 months. She spoke highly of the care. This is an initial impression, but his entry to the home was very good, with really helpful staff. We are very hopeful for the future and will review again.
16 July 2025
I would give it 0 stars if I could, appalling care! Rude obnoxious staff and management a complete joke. Unexplained bruising they didn't put on system, I asked about said bruising and I'm accused of challenging! Failed to monitor basic health! Just sedated! Like zombies! Cutting family out of decisions! Blame care liaison team, blame community mental health team blame doctors for their failures! Someone who can walk talk and feed themselves then 2 days later can't walk talk or feed themselves, goes into hospital with thyroid levels through roof, sodium levels through the roof, 30% kidney function and dehydrated! Loss of weight! But apparently they was fine! I don't call that fine. Banning family! Going against residents human rights! Residents items going missing, which are locked in clinic room! (Cigs) personal possessions out of room! Still owe family money when we moved the resident out after they ended up in hospital due to the negligence of Rastrick.
10 June 2025
Since my mothers admittance 4 weeks ago, staff have been nothing but supportive. They've helped my mother settle down quickly and staff have assisted her with her needs. She's enjoying visiting another family member who is also currently a resident. She seems to look forward to getting her hair styled every two weeks, and she enjoys the different activities that are put on for her.
17 April 2025
I am very pleased with the quality of care for someone whose front lobal dementia is very advanced. All of the staff are providing excellent care. Difficult to answer some of Q's such as activities.
09 April 2025
Entrance and exit security worked Staff were helpful and friendly and attentive to residents. The dayroom was peaceful and well staffed. The bedroom was clean, and adequately sized. The home was warm throughout and my relative says that she enjoys the food.
09 April 2025
Staff always happy and helpful and friendly. Staff interact well with all residents.
07 April 2025
Nice, caring staff. My nanna is fed well and seems happy in herself.
07 April 2025
My Dad has settled in brilliantly, coming up to almost twelve months since he moved in. It's a huge relief for me knowing my Dads needs are being met. He is happy which is clear for me to see through him showing his funny personality and he has bonded well with staff, particularly the deputy managers.
04 April 2025
Good carings
03 April 2025
My time here has been a happy one. The staff are hard working and very friendly which makes the difference.
02 April 2025
Rastrick Hall and Grange meet all the needs of my Grandma who has advanced dementia. It is approaching the 2 year mark of my Grandma being in the care home and I visit on a weekly basis. Over this time period the carers and nurses have developed a relationship with my grandma, they are able to explain what they are going to do e.g personal care. The explanations help to keep my grandma calm. On some occasions I have arrived whilst the carers are completing some personal care and I've heard them signing from the corridor, again singing and music helps to keep my grandma calm and happy during her personal care. I feel comfortable approaching staff with any concerns I may have and trust they will be dealt with in a satisfactory manner. I feel having a clear route of communication with staff is important as my grandma is unable to raise or express concerns herself. Overall I'm pleased with the care Rastrick Hall and Grange provide.
02 April 2025
I have had some concerns about mums dress and feel that i was able and did put things in place with management support to resolve this issue ,i have always suppled clothes shoes and monies for mums personal care from mums money , Mum says she is loved and enjoys her meals which is reassuring , even with the her complex needs she seems content and happy in her surroundings , i have seen improvements in the home over the last few months which have been very noticeable.
02 April 2025
The resident team and regular bank staff are great with Gran, she is calm and relaxed with all of the team. They will put in the TV, or music to ensure Gran has something to listen to. The team are all very warm and friendly and extremely approachable. If we have questions we never feel we are a bother. The team ensure high standards of care at all times. It is a shame we can not mention individual carers as the team really do go out of their way to ensure Gran is well cared for.
02 April 2025
We have been very pleased with the care and service provided. The staff are always approachable, friendly, and willing to assist with any queries we may have, fostering a positive and open relationship. They demonstrate great patience and compassion in their interactions with our resident, ensuring they feel comfortable and well-supported. Additionally, the rooms are cleaned regularly to a high standard, maintaining a fresh and welcoming environment. We truly appreciate the dedication of the team and the excellent care they provide.
01 April 2025
Under new management I believe the home is starting to see results. We are all quick to criticise but not praise. It's not an easy job for management or staff but I am seeing progress. Keep up the good work!
01 April 2025
The home provides a safe, warm and comfortable environment for mum. Staff have a friendly rapport with mum and they understand mum's health issues, her personal care/support needs and social preferences. They show mum kindness and treat her with respect.
06 March 2025
Good to see the care home picking up keep up the good work everyone.