Rastrick Hall & Grange

Close Lea Avenue, Rastrick, Brighouse HD6 3DE
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9.1 63 Reviews
  • Rastrick Hall & Grange, Brighouse
Rastrick Hall and Grange, operated by Highgate Care, is a distinguished care home situated in the charming town of Brighouse. Offering both residential and dementia care, the home prides itself on delivering holistic and person-centred services. With 79 ensuite bedrooms, residents enjoy a personal sanctuary that promotes comfort and independence. The home features beautifully landscaped gardens, a sensory room, and a lively activities lounge, ensuring residents engage in a variety of enriching pursuits such as arts and crafts, exercise classes, and cinema nights. Dining is a celebrated affair, with meals crafted from locally sourced produce. Easily accessible and community-focused, Rastrick Hall and Grange is a haven of warmth and care in West Yorkshire.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 79 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £815
  • Self-Funded Residential Dementia Care: from £865
  • RESPITE Self-Funded Residential Care: from £815
  • RESPITE Self-Funded Residential Dementia Care: from £865

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact Rastrick Hall & Grange to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vicki Harrison (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (79)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors Welcome

Parking

  • Onsite car park.

Rastrick Hall & Grange Reviews (63)

9.1

Rastrick Hall & Grange has a Review Score of 9.1 (9.149) out of 10, based on 28 reviews in the last 2 years.
Over all time Rastrick Hall & Grange has 63 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rastrick Hall & Grange
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Total of 63, showing 1-20
Review from C M (Friend of Resident) published on 22 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have experienced a big improvement over the last 6 months. The place is much cleaner and everything is more organised. The staff are much friendlier and more caring, and helpful. I am pleased to see that activities and little concerts have started up again.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to recognise the huge improvements that have taken place within Rastrick Hall & Grange . Your kind words are greatly appreciated, and I will of course pass them on to the Rastrick team.

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Review from Angela W (Daughter of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was not great with my mum being in a care home, but when mum was taken in at Rastrick Hall & Grange, I felt it was the right place for her. The carers are amazing with her, I really feel comfortable with her being in your care. She has all of the carers calling her grandma! I know she isn't sleeping
great, but she has really settled in now, and she isn't packing her bags every day; that is all down to your team, and on behalf of us, I thank you very much for all you do.
Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thank you for taking the time to review our home. It is a pleasure to care for "Grandma " and we are thrilled at how well she has settled in. Your kind words are greatly appreciated, and I will, of course, share them with the Rastrick family.

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Review from David W (Son-in-law of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has settled in really well; she does not pack up every day and wants us to take her home. My wife wasn't happy about her going into care, and she was worried sick. My wife and I feel settled; she is in the right place. Your staff are amazing, they keep us informed of any changes.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for choosing Rastrick Hall & Grange for your mother-in-law's care. We are delighted at how she has settled in. Thanks also for your kind words about the care and service the Rastrick team provides. I will, of course, make sure they see them.

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Review from Frank G (Brother-in-law of Resident) published on 15 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited a number of care homes before choosing Rastrick Hall for my wife's brother, who suffers from dementia and needed safeguarding. We had reviewed the CQC report and discussed with the management, who were very open and honest about the previous issues. We also researched with local healthcare
professionals and were able to meet with the wife of another resident who had been there for 18 months. She spoke highly of the care. This is an initial impression, but his entry to the home was very good, with really helpful staff. We are very hopeful for the future and will review again.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for choosing Rastrick Hall & Grange and taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the Rastrick team.

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Review from J N (Daughter of Resident) published on 16 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would give it 0 stars if I could, appalling care! Rude obnoxious staff and management a complete joke. Unexplained bruising they didn't put on system, I asked about said bruising and I'm accused of challenging! Failed to monitor basic health! Just sedated! Like zombies! Cutting family out of decisions!
Blame care liaison team, blame community mental health team blame doctors for their failures! Someone who can walk talk and feed themselves then 2 days later can't walk talk or feed themselves, goes into hospital with thyroid levels through roof, sodium levels through the roof, 30% kidney function and dehydrated! Loss of weight! But apparently they was fine! I don't call that fine. Banning family! Going against residents human rights! Residents items going missing, which are locked in clinic room! (Cigs) personal possessions out of room! Still owe family money when we moved the resident out after they ended up in hospital due to the negligence of Rastrick.
Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thank you for taking the time to share your feedback. We welcome all comments, as they help us to reflect and continuously improve our service.We have carefully reviewed the background and concerns raised, as we believe they may not fully reflect the care and support provided at Rastrick Hall & Grange. Our management team worked transparently with all relevant external agencies, sharing all necessary information. Following their thorough reviews, the cases were closed with no further action, as it was confirmed that all appropriate procedures had been followed in line with guidance from health professionals.Rastrick Hall & Grange is committed to delivering a consistently high standard of care, and we are truly sorry to hear that your experience did not meet your expectations.

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Review from Debra Z (Daughter of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since my mothers admittance 4 weeks ago, staff have been nothing but supportive. They've helped my mother settle down quickly and staff have assisted her with her needs. She's enjoying visiting another family member who is also currently a resident. She seems to look forward to getting her hair styled
every two weeks, and she enjoys the different activities that are put on for her.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the brilliant service and care that the Rastrick team provide . We're delighted at how well she has settled in .Your kind words are greatly appreciated and I will of course pass them on to the Rastrick family .

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Review from J H (Sister of Resident) published on 17 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the quality of care for someone whose front lobal dementia is very advanced. All of the staff are providing excellent care. Difficult to answer some of Q's such as activities.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review Our Home . We are delighted to read your comments on the level of care and service provided .I will of course pass them on to the Rastrick family .

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Review from Neil L (Relative of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Entrance and exit security worked
Staff were helpful and friendly and attentive to residents.
The dayroom was peaceful and well staffed.
The bedroom was clean, and adequately sized.
The home was warm throughout and my relative says that she enjoys the food.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the hard work that goes into making Rastrick Hall & Grange a great place to live .

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Review from Brenda Y (Daughter-in-law of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff always happy and helpful and friendly.
Staff interact well with all residents.
Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the excellent Rastrick Staff team . We're very proud of them .Your kind words are greatly appreciated and I will of course pass them on to the team .

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Review from Victoria F (Granddaughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Nice, caring staff. My nanna is fed well and seems happy in herself.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you so much for your kind words and for taking the time to share your feedback. We are so pleased to hear that your Nana is well looked after and that you are happy with her care. It means a great deal to us that families feel confident and reassured about their loved one's well-being

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Review from L L (Son of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Dad has settled in brilliantly, coming up to almost twelve months since he moved in. It's a huge relief for me knowing my Dads needs are being met. He is happy which is clear for me to see through him showing his funny personality and he has bonded well with staff, particularly the deputy managers.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for your lovely review! We are delighted to hear that you and your family are happy with the care and support we provide. We are committed to providing the highest standards of care and will continue to strive for excellence.

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Review from George B (Resident) published on 4 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good carings
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the home team.

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Review from M D (Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time here has been a happy one. The staff are hard working and very friendly which makes the difference.
Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thank you for taking the time to review our home . It is our privilege to care for you .Your kind words will of course be passed on to the Rastrick Hall & Grange team .

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Review from Sophie J (Granddaughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rastrick Hall and Grange meet all the needs of my Grandma who has advanced dementia. It is approaching the 2 year mark of my Grandma being in the care home and I visit on a weekly basis. Over this time period the carers and nurses have developed a relationship with my grandma, they are able to explain
what they are going to do e.g personal care. The explanations help to keep my grandma calm. On some occasions I have arrived whilst the carers are completing some personal care and I've heard them signing from the corridor, again singing and music helps to keep my grandma calm and happy during her personal care.
I feel comfortable approaching staff with any concerns I may have and trust they will be dealt with in a satisfactory manner. I feel having a clear route of communication with staff is important as my grandma is unable to raise or express concerns herself.
Overall I'm pleased with the care Rastrick Hall and Grange provide.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Many thanks for taking the time to review our home . It is a pleasure to care for your Grandma and we know she looks forward to your regular visits . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Family .

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Review from D G (Daughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have had some concerns about mums dress and feel that i was able and did put things in place with management support to resolve this issue ,i have always suppled clothes shoes and monies for mums personal care from mums money ,
Mum says she is loved and enjoys her meals which is reassuring
, even with the her complex needs she seems content and happy in her surroundings , i have seen improvements in the home over the last few months which have been very noticeable.
Reply from Paul Millar, Cliengt Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick Hall team

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Review from Helen J (Granddaughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The resident team and regular bank staff are great with Gran, she is calm and relaxed with all of the team. They will put in the TV, or music to ensure Gran has something to listen to. The team are all very warm and friendly and extremely approachable. If we have questions we never feel we are a bother.
The team ensure high standards of care at all times.
It is a shame we can not mention individual carers as the team really do go out of their way to ensure Gran is well cared for.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home , particulalry recognising the fabulous efforts of the staff team . Your kind words are greatly appreciated and I will of course pass them on to the Rastrick family.

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Review from Louise J (Granddaughter of Resident) published on 2 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very pleased with the care and service provided. The staff are always approachable, friendly, and willing to assist with any queries we may have, fostering a positive and open relationship. They demonstrate great patience and compassion in their interactions with our resident, ensuring
they feel comfortable and well-supported. Additionally, the rooms are cleaned regularly to a high standard, maintaining a fresh and welcoming environment. We truly appreciate the dedication of the team and the excellent care they provide.
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home. and recognising the hard work , care and passion that has gone into making Rastrick Hall & Grange the success it has become . Your kind words are greatly appreciated and i will of course pass them on to the Rastrick family .

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Review from Anjum M (Wife of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Under new management I believe the home is starting to see results. We are all quick to criticise but not praise. It's not an easy job for management or staff but I am seeing progress.
Keep up the good work!
Reply from Paul Millar, Client Relations at Rastrick Hall & Grange

Thank you for taking the time to review our home and recognising the hard work the Rastrick Hall & Grange team have put into the home , Your kind words are greatly appreciated and I will of course make sure they're shared with the home staff.

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Review from Dawn H (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home provides a safe, warm and comfortable environment for mum.
Staff have a friendly rapport with mum and they understand mum's health issues, her personal care/support needs and social preferences. They show mum kindness and treat her with respect.
Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Many thanks for taking the time to review our home . It is a pleasure to care for your Mum . Your kind words are greatly appreciated and I wlll of course pass them on to the Rastrick family.

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Review from G S (Son of Resident) published on 6 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good to see the care home picking up keep up the good work everyone.
Reply from Paul Millar, Marketing Manager at Rastrick Hall & Grange

Thanks you for taking the time to review our home and recognising the positive changes that have been made .Your kind words are greatly appreciated and I wil of course pass them on to the Ratsrick team .

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Current Review Score: 9.1 (9.149)

Overview of Review Score

The Review Score of 9.1 (9.149) out of 10 for Rastrick Hall & Grange is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.1 out of 5 from 28 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.149 for Rastrick Hall & Grange is calculated as follows: ( (153 Excellents x 5) + (106 Goods x 4) + (27 Satisfactorys x 3) + (8 Poors x 2) + (21 Very Poors x 1) ) ÷ 315 Ratings = 4.149
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rastrick Hall & Grange is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 79 registered maximum number of service users is 15.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Apr 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Vicki Harrison

Job Title: Home Manager Joined: 2024

I have worked in Social Care since I was 15 years, old doing work experience from school and then immediately joining once I had finished my education Starting as a Carer I eventually worked my way up to Home Manager achieving NVQ Level 5 in healthcare leadership and management and NVQ Level 3 in End-of-Life Care
I am honoured and excited to be the Home Manager at Rastrick Hall & Grange and I aim to ensure that the core values we hold dear are upheld and built upon.


These Are: -
To Always
- Put the residents first
- Be Caring
- Be Approachable
- Be Respectful
- Build Open and Honest relationships
- To pursue growth and learning


Ensure that the highest standards of care are given away from Rastrick Hall & Grange, any spare time is Family time, 2 Children and a husband keep me busy and active.

Frequently Asked Questions about Rastrick Hall & Grange

What types of Care is Rastrick Hall & Grange registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rastrick Hall & Grange have?

There are 79 Single Rooms.

What are the Facilities & Services at Rastrick Hall & Grange?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rastrick Hall & Grange to the centre of Brighouse?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rastrick Hall & Grange to verify any information. View our terms and conditions. Rastrick Hall & Grange has an Enhanced Service - more info.