Care Homes Owned by Highgate Care Services Ltd

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Highgate Care Services Ltd
Highgate Care has care homes in Yorkshire, North Lincolnshire and the North East.

All staff have training and support with additional training and professional qualifications, where required, to ensure they can offer a high level of care to care home residents.

Staff provide a healthy, tasty, nutritious and balanced diet for all residents. ??Residents are asked about their food preferences, as well as their cultural, religious or health needs.

Residents can enjoy activities such as trips out as well as indoor activities and   entertainment.

Highgate Care Services Ltd Locations (25)

25 Care Homes owned by Highgate Care Services Ltd
Springfield Manor Care Home

Godwin Way, Stoke-on-Trent ST4 6JP 

9.9 14 reviews
"Well informed of incidents, first class care from staff and management. All go above and beyond to accommodate for residents and family.…"   Read all 14 reviews
Location Type Care Home

Springfield Manor Care Home, part of the Highgate Care group, is dedicated to providing compassionate, high-quality care tailored to meet the unique needs of each resident. The contemporary care home is conveniently located near Royal Stoke University… Read more about Springfield Manor Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 74 Rooms
  • from £1,430 / week
The Elms Care Home

Elm Drive, Louth LN11 0DE 

9.9 42 reviews
"The care mum received at The Elms was excellent! Staff were considerate, friendly, kind and so lovely towards mum and all family members…"   Read all 42 reviews
Location Type Care Home

The Elms Care Home is located in Louth and is close to amenities, shops, public transport and motorway links. The local shopping centre can be found less than a mile away. This care home is a period house with a purpose built care unit, providing… Read more about The Elms Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 86 Rooms
  • from £850 / week
Cranswick Lodge

15 Hobman Lane, Cranswick, Driffield YO25 9PE 

9.8 52 reviews
"After a tough decision regarding my parents-in-law, to had to reside with them in a care home. The hard part was making a decision that…"   Read all 52 reviews
Location Type Care Home

Situated in the charming village of Hutton Cranswick, just outside Driffield, Cranswick Lodge is a gem among care homes. Built in the 1920s, this well-presented residence exudes timeless charm, retaining many of its original features. Surrounded by… Read more about Cranswick Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 48 Rooms
  • from £850 / week
Clipstone Hall & Lodge

Mansfield Road, Clipstone, Mansfield NG21 9FL 

9.7 77 reviews
"Overall the care home is a home from home. The carers are like family to myself & my husband who is a resident. The manager & deputies are…"   Read all 77 reviews
Location Type Care Home

Welcome to Clipstone Hall & Lodge Care Home, located in the mining village of Clipstone. The purpose-built home is situated in the shadow of the Grade II listed colliery headstocks and just a short drive from Mansfield. Each of the 90 ensuite bedrooms… Read more about Clipstone Hall & Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 90 Rooms
  • from £815 / week
Figham House

Figham Road, Beverley HU17 0PH 

9.7 51 reviews
"Although my dad was unfortunately only with you for a short while, absolutely everyone treated him with care and dignity. I can't thank…"   Read all 51 reviews
Location Type Care Home

Figham House offers high qulaity residential care and is located on the outskirts of the historical town of Beverley and close to all transport routes and local amenities. Each of the 53 bedrooms is furnished to the highest standard. At Figham House… Read more about Figham House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 63 Rooms
  • from £1,285 / week
The Limes

Scarborough Road, Driffield YO25 5DT 

9.7 61 reviews
"Bright and cheerful lounge with happy, friendly residents and staff. Gave us lunch which was very tasty. Our friend had only been there a…"   Read all 61 reviews
Location Type Care Home

The Limes is a purpose-built residential care home designed to accommodate the needs of all their residents, which include residential care and specialist dementia care. Located near to the centre of Driffield town centre, offering many local shops and… Read more about The Limes

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 97 Rooms
  • from £850 / week
The Grange Care Home

Whinbush Way, Darlington DL1 3PT 

9.6 113 reviews
"My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are…"   Read all 113 reviews
Location Type Care Home

The Grange Residential Care Home is dedicated to offering both residential and dementia care. This modern facility has seventy-four bedrooms, with some suitable for people with mobility issues, and is always well-staffed to ensure that residents can… Read more about The Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Younger Adults
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 74 Rooms
  • from £1,155 / week
Priestley Care Home

Market Street, Birstall, Batley WF17 9EN 

9.6 57 reviews
"I would like to thank all staff in this wonderful care home for treating my mum as though she is a family member. My mum had been quite…"   Read all 57 reviews
Location Type Care Home

Priestley Care Home in Birstall offers high-quality residential care as well as respite care. There are 40 ensuite bedrooms and residents are encouraged to decorate their rooms with personal items so it feels like home to them. There is a beauty salon… Read more about Priestley Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 40 Rooms
  • from £1,220 / week
Sutton Hall & Sutton Lodge

Cornmill Walk, off Sutton Lane, Sutton in Craven, Keighley BD20 7EN 

9.6 53 reviews
"Paul and Jan like all the staff at Sutton Hall and Lodge. They have all supported Jan and Paul through the transition in Paul having to…"   Read all 53 reviews
Location Type Care Home

Sutton Hall and Lodge care home in Sutton in Craven, North Yorkshire offers residents a welcoming home. Located a 10 minute journey from the two nearest town centres of Skipton and Keighley, the care home has 60 en-suite bedrooms. Caring, trained… Read more about Sutton Hall & Sutton Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 60 Rooms
  • from £995 / week
The Sycamores

Norton Road, Wakefield WF1 3PB 

9.6 48 reviews
"Mum is settling in well at The Sycamores. The staff are friendly and supportive to both mum and myself. Mums mattress was getting worn and…"   Read all 48 reviews
Location Type Care Home

The Sycamores care home in Wakefield provides comfort and high quality care in an inviting home. Caring, trained staff give individualised care and champion independence and personal choice. They encourage residents to socialise and participate… Read more about The Sycamores

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • 56 Rooms
  • from £1,285 / week
The Hawthornes

Mill Lane, Bradford Road, Birkenshaw, Bradford BD11 2AP 

9.5 78 reviews
"Sadly our lovely mum passed away on 22 August after nearly 2 years being cared for at The Hawthornes. I can't praise all the staff enough…"   Read all 78 reviews
Location Type Care Home

Welcome to The Hawthornes Care Home, located in Birkenshaw a small village located between Bradford and Leeds. Birkenshaw’s well-kept and elevated position ensures surprisingly green views and is easily accessible from the M62 and within easy reach of… Read more about The Hawthornes

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Palliative Care
  • Visual / Hearing Impairment
  • 40 Rooms
  • from £1,145 / week
Cantley Grange

St Wilfreds Road, Cantley, Doncaster DN4 6AH 

9.5 50 reviews
"Whenever I visit my sister and sister in law who are in rooms next to one another I find the staff to be very professional very kind and…"   Read all 50 reviews
Location Type Care Home

Welcome to Cantley Grange in Doncaster a modern and purpose-built care home, set just off St Wilfrid's Road Cantley. At Cantley Grange, the care team pride themselves on making sure residents enjoy the pleasant living environment and relaxed atmosphere.… Read more about Cantley Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • 40 Rooms
  • from £895 / week
Alpine Lodge

Alpine Road, Stocksbridge, Sheffield S36 1AD 

9.5 83 reviews
"My mother suffered with Alzheimer's and could no longer cope, living at home with care visits. She moved into Alpine Lodge, and was…"   Read all 83 reviews
Location Type Care Home

Welcome to Alpine Lodge Care Home located in Stocksbridge Sheffield, a purpose-built care home situated on the edge of the Peak District National Park. Each of the 67 ensuite wet room bedrooms are furnished to the highest standard, offering residents… Read more about Alpine Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 67 Rooms
  • from £849 / week
The Lawns Care Home

Ridsdale Street, Darlington DL1 4EG 

9.5 90 reviews
"I made an appointment to look around the care home with my parents, with a view to my mum going in for a week's respite. While we were…"   Read all 90 reviews
Location Type Care Home

The Lawns Residential Care Home is located close to the famous Darlington railway station, with the clock tower visible from the home, and is also close to local shops. The Lawns is a purpose built home which provides individual care for each resident,… Read more about The Lawns Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,050 / week
York House

Old Bank Road, Earlsheaton, Dewsbury WF12 7AH 

9.4 37 reviews
"All staff are excellent and my mum is settled and happy. I find a lot of comfort knowing she is safe and looked after. York House should be…"   Read all 37 reviews
Location Type Care Home

Welcome to York House Care Home in Dewsbury, West Yorkshire The devoted and compassionate team care for Residents living with a range of needs, including dementia. York House has a warm, friendly atmosphere where residents are immediately welcomed… Read more about York House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • 36 Rooms
  • from £1,260 / week
Foresters Lodge

46 St John's Avenue, Bridlington YO16 4NL 

9.4 28 reviews
"My wife did not want to end her life in a care home, but her health had deteriorated to such an extent that she needed full time nursing…"   Read all 28 reviews
Location Type Care Home

Foresters Lodge has a friendly, family atmosphere and provides nursing, residential and dementia care. The needs of their Residents are the priority of the well trained and friendly care staff. Their objective is to provide for the health and social… Read more about Foresters Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 69 Rooms
  • from £850 / week
Oaktree Hall & Lodge

Bessingby, Bridlington YO16 4UH 

9.4 77 reviews
"Mum has been in Oak Tree for 4 months now and as a family we are more than happy with the warm, friendly atmosphere at Oak Tree and with…"   Read all 77 reviews
Location Type Care Home

Oaktree Hall & Lodge is a residential home providing specialist dementia care, day care facilities and respite care. The extended Georgian manor house is set within five acres of grounds, built on the edge of Bessingby village which lies on the outskirts… Read more about Oaktree Hall & Lodge

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 78 Rooms
  • from £1,190 / week
Maple Court Care Home

182 Barrowcliff Road, Scarborough YO12 6EY 

9.3 42 reviews
"My friend, Vivien, began living at Maple Court in July 2025. It was obvious that very quickly she became part of the Maple Court 'family'.…"   Read all 42 reviews
Location Type Care Home

Welcome to Maple Court a purpose built care home located in Scarborough the largest seaside town on the Yorkshire coast, providing high-quality care and support for older people. Each of the 64 ensuite bedrooms is furnished to a high standard, offering… Read more about Maple Court Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 64 Rooms
  • from £995 / week
Crystal Court

Pannal Green, Pannal, Harrogate HG3 1LH 

9.3 61 reviews
"On our first visit, when we were first looking for a nursing home, we were impressed with the entrance which is very welcoming and, after a…"   Read all 61 reviews
Location Type Care Home

Crystal Court is a modern purpose-built Care Home located in the pretty village of Pannal immediately south from the spa town of Harrogate and easily accessible from the A61. Each of the 68 ensuite single bedrooms is furnished to the highest standard,… Read more about Crystal Court

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 68 Rooms
  • from £1,540 / week
Rastrick Hall & Grange

Close Lea Avenue, Rastrick, Brighouse HD6 3DE 

9.2 63 reviews
"I have experienced a big improvement over the last 6 months. The place is much cleaner and everything is more organised. The staff are much…"   Read all 63 reviews
Location Type Care Home

Rastrick Hall and Grange, operated by Highgate Care, is a distinguished care home situated in the charming town of Brighouse. Offering both residential and dementia care, the home prides itself on delivering holistic and person-centred services. With… Read more about Rastrick Hall & Grange

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 79 Rooms
  • from £815 / week
Highfield Care Centre

1 Leeds Road, Allerton Bywater, Castleford WF10 2DY 

9.2 47 reviews
"My father spent 2 weeks in respite care in Highfed in August. Everything was above and beyond right from the initial meeting with the…"   Read all 47 reviews
Location Type Care Home

Highfield Care Centre is a modern purpose-built care home with a large patio and garden area. Situated in the village of Allerton Bywater, Highfield Care Centre is offering care and support for older people. The ever-popular Highfield Care Centre… Read more about Highfield Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability / Autism
  • Physical Disability
  • Palliative Care
  • Visual / Hearing Impairment
  • Eating Disorders
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 88 Rooms
  • from £1,200 / week
Beechwood Care Centre

19 Melbourne Avenue, Bridlington YO16 4PB 

8.2 2 reviews
"Excellent care and attention by all staff who were kind and friendly but professional. The home was clean and well maintained throughout.…"   Read all 2 reviews
Location Type Care Home

Welcome to Beechwood Care Centre, located in the coastal town of Bridlington a short distance away from the town centre with all its shops, cafés, restaurants and entertainment. Bus and rail services operate nearby to other major towns and cities in… Read more about Beechwood Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • 62 Rooms
  • from £1,000 / week
Maple Lodge Care Home

Low Hall Lane, Scotton, Catterick Garrison DL9 4LJ 

9.1 101 reviews
"Having been a resident at Maple Lodge for just over 2 years (during which time I was a frequent visitor), my dear friend died peacefully on…"   Read all 101 reviews
Location Type Care Home

Maple Lodge Care Home is located on the edge of Scotton, a quiet village in the North Yorkshire countryside, just south of Richmond. The home is within reach of shops, amenities, public transport and the A1. This purpose-built care home provides nursing… Read more about Maple Lodge Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • Acquired Brain Injury
  • Alcohol / Drug Misuse
  • 60 Rooms
  • from £945 / week
Alexandra Court Care Centre

340 Southcoates Lane, Hull HU9 3TR 

8.5 46 reviews
"All staff have always got time for you and are always happy to help. Every time I visit my sister there is always a happy atmosphere on the…"   Read all 46 reviews
Location Type Care Home

Welcome to Alexandra Court in Hull a purpose-built care home located in Hull, close to the city centre. Each of the 72 ensuite bedrooms is furnished to the highest standard, offering residents the chance to enjoy pure comfort and tranquillity. At… Read more about Alexandra Court Care Centre

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • Mental Health
  • 84 Rooms
  • from £1,165 / week
Cheadle Grange Care Home

263a Edgeley Road, Cheadle SK3 0TR 

Location Type Care Home

Welcome to Cheadle Grange, located in Stockport Greater Manchester This purpose-built home is situated within easy access of the M60 Manchester Ring Road and a short stroll away from Stockport train station and public transport . Each of the 75 ensuite… Read more about Cheadle Grange Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 75 Rooms
  • from £1,250 / week

Highgate Care Services Ltd Reviews (1373)

9.4

Highgate Care Services Ltd has a Group Review Score of 9.4 (9.427) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.

Overall Experience
  • 18
  • 2
  • 0
  • 0
  • 0
Date Published
  • 1373
  • 71
  • 229
  • 427
  • 946
Reviewer Connection to Highgate Care Services Ltd
  • 8
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
Review of

The Hawthornes

from John C (Respite Resident) published on 17 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My stay was very good, and the time I was in there, I was aware that there were no locks on any door. I found a female in my room when I returned for my lunch to get my drink for the afternoon. And the night before I came home, I was awakened by a male trying to enter my room, and being told it was
not his room. I think there should be locks on the doors.
Reply from Joanne Davy, Home Manager at The Hawthornes

Thank for for your kind feedback, just to reassure you the doors do have locks and I am sorry you wasn't aware of this. We will ensure to take your feedback as positive and aim to put measures in place.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Beechwood Care Centre

from C H (Sister-in-law of Resident) published on 15 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care and attention by all staff who were kind and friendly but professional. The home was clean and well maintained throughout.
Nothing was too much trouble.
A five star care facility.
Only negative is that as the home had only just opened not all facilities were up and running e.g the hairdresser.8
Reply from Paul Millar, Client Relations at Beechwood Care Centre

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course pass them on to the Beechwood Care Centre team .

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Maple Court Care Home

from Fay G (Friend of Resident) published on 13 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend, Vivien, began living at Maple Court in July 2025. It was obvious that very quickly she became part of the Maple Court 'family'. The staff obviously like her and treat her with great respect. She feels very safe at Maple Court.
Reply from Paul Millar, Client Relations at Maple Court Care Home

Thank you for taking the time to review our home . We too are delighted how Vivien has settled into life and quickly become a big part of the "Maple Court family" . Your kind words are greatly appreciated and I will of course pass them on to home team .

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Sutton Hall & Sutton Lodge

from S G (Daughter of Resident) published on 10 October 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the service is good. My only complaint is the loss of clothes, bags, shoes etc. Everything is labelled. My mother always says to me that she is spoilt.
Reply from Paul Millar, Client Relations at Sutton Hall & Sutton Lodge

Thank you for taking the time to review our home . Your comments are greatly received and allows us to continually develop our service . Please reach out to our Home Manager who will be happy to talk through your concerns regarding missing items . I will of course share them with the Sutton Lodge family .

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Oaktree Hall & Lodge

from L R (Daughter of Resident) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in Oak Tree for 4 months now and as a family we are more than happy with the warm, friendly atmosphere at Oak Tree and with the caring, genuine staff. They are like an extended family, the staff always have time for us and really do care about the residents. Mum is happy enjoying the company
of everyone, her health has improved and she is no longer lonely.
Mums room is a good size for her personal belongings and plenty of room if she wants to sit and watch TV on her own. She is fussy with food, can complain in cafes and restaurants but has never complained about food at Oak Tree quite the opposite so full compliments to the chef!
We are more than happy with Oak Tree, cannot recommend the staff and facilities enough and will always be grateful for giving us peace of mind knowing mum is safe and happy in the care of genuine people.
Thank you all, Lisa and family
Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge

Thank you for choosing Oaktree Hall & Lodge for your Mums care and taking the time to write this lovely review . Your kind words are greatly appreciated and I will of course share them with the Oaktree family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review of

Oaktree Hall & Lodge

from Claire M (Daughter-in-law of Resident) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My step mum was admitted
At Oaktree as an emergency care requirement
From the first contact from Mary ( manager) to the day my step mum left the care was amazing .
Lovely relaxed atmosphere
Friendly carers
Clean rooms and accommodation
My step mum was very happy there.
Reply from Paul Millar, Client Relations at Oaktree Hall & Lodge

Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the Oaktree Hall & Lodge family.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review of

Beechwood Care Centre

from S N (Daughter of Resident) published on 10 October 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been extremely happy with the Care my dad has received since becoming a resident of Beechwood. He is treated with care and respect, the food is wonderful and all the staff are so friendly. Nothing is too much trouble for them.
We have given an "excellent" rating for everything, except value
for money. This in no way reflects badly on Beechwood itself, we just feel that in general the cost of all carehomes is astronomical for families to fund. But, compared with other homes, who charge the same, or even more, the service provided by Beechwood is outstanding.
Reply from Paul Millar, Client Relations at Beechwood Care Centre

Many thanks for choosing Beechwood Care Centre for your Dad's care and taking the time to review our home . Your comments and kind words are greatly appreciated and I will of course share them with the Beechwood team .

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Review of

Sutton Hall & Sutton Lodge

from Jade A (Friend of Resident) published on 7 October 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Paul and Jan like all the staff at Sutton Hall and Lodge. They have all supported Jan and Paul through the transition in Paul having to move into a care home. Senior care assist have supported. New management have been supportive. Paul has always been treated with dignity and respect. Food and meals
are always nice. New manager Bev is very good and always present.
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Review of

Maple Court Care Home

from Les M (Husband of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care is very good, everyone is pleasant and kind. The home is right for me and Vera. I am offered lunch if I am visiting, to encourage her to eat. I am more than happy with the service.
Reply from Paul Millar, Client Relations at Maple Court Care Home

Thank you for taking the time to review our home . It is a pleasure to care for your wife and we always look forward to welcoming you into Maple Court. Your kind words are greatly appreciated and I will of course share them with the team

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Review of

Figham House

from L M (Daughter of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my dad was unfortunately only with you for a short while, absolutely everyone treated him with care and dignity.
I can't thank you enough and also treating mum and me as part of your family.
Reply from Paul Millar, Client Relations at Figham House

Please accept our sincere condolences on the loss of your Dad . It was a privilege to care for for him . Your kind words are greatly appreciated and I will of course share them with the Figham House family .

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Review of

The Grange Care Home

from Doug W (Son of Resident) published on 30 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are professional, compassionate, helpful and keep me informed of any changes in my dads circumstances. I would and have recommended The Grange to people.
Reply from Paul Millar, Client Relations at The Grange Care Home

Thank you for taking the time to review our home and recognising the great service that The Grange family provide . Your kind words are greatly appreciated and I will of course pass them on to the team .

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Review of

The Grange Care Home

from D I (Daughter-in-law of Resident) published on 30 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law has been a resident here a the wonderful grange in Darlington for many years my trust in this care home is unbelievable high the manager Carmen and her staff go beyond their job roles it's truly amazing the relationship they have with their residents I have and will never worry about
Bettys care they love her as I do and also they have been so kind to allow me overnight stay as she is not in best of health it's like home from home please if your looking for a place for your loved one pop in and see for yourself I can 100% recommend this care home above the others in Darlington give your loved ones the best care possible to go to the Grange Darlington I also want to say a massive thank you to them all for everything and to mention Kingsley who was amazing with Betty if you want the best choose this care home and have peace of mind for your loved ones many thanks again Dawn
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Review of

The Elms Care Home

from Sheila S (Daughter of Resident) published on 29 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care mum received at The Elms was excellent! Staff were considerate, friendly, kind and so lovely towards mum and all family members who visited! They treated her as family, we are forever grateful for their care!
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Review of

The Sycamores

from M R (Daughter of Resident) published on 29 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is settling in well at The Sycamores. The staff are friendly and supportive to both mum and myself. Mums mattress was getting worn and I reported it. It was sorted immediately and Mum was given a new one. I find the staff accomodating and they listen to any of my concerns about mum.
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Review of

Clipstone Hall & Lodge

from Lynn L (Wife of Resident) published on 23 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall the care home is a home from home. The carers are like family to myself & my husband who is a resident. The manager & deputies are very approachable, kitchen & cleaning staff are all so friendly too & nothing is too much trouble.
Reply from Paul Millar, Client Relations at Clipstone Hall & Lodge

Thank you for taking the time to review our home . It is a pleasure to care for your husband . Your kind words are greatly appreciated and I will of course pass them on to the Clipstone Hall family

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Review of

The Hawthornes

from D G (Daughter of Resident) published on 22 September 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly our lovely mum passed away on 22 August after nearly 2 years being cared for at The Hawthornes.
I can't praise all the staff enough for the kindness shown to both our mum and us during her last few days. They did everything possible to make sure mum was comfortable & treated with dignity. Mum
even had her hair done during that last week & nothing was too much trouble.
It was superhero day in the home on 22 August & I want to give a massive shout out to all the superhero staff who work at The Hawthornes.
To pass your mum's care to someone else is really difficult, but we made the best choice when our mum moved to The Hawthornes. I can't praise them all enough.
Reply from Joanne Davy, Home Manager at The Hawthornes

Thank you so much for your lovely words and it was a pleasure to care for your Mum here at The Hawthornes, i will pass on your amazing feedback to the staff team.

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Review of

Figham House

from Angela M (Wife of Resident) published on 19 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was only in Figham House for 8 days before he died.
The care he was given was excellent from the moment he went through the door until after his death.
The management and staff were kind, considerate and patient. Every task was done with dignity and respect.
I cannot praise them enough.
Reply from Paul Millar, Client Relations at Figham House

Please accept our sincere condolences on the loss of your husband . Your kind and generous words are greatly appreciated and I will of course pass them on to the Figham family .

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Review of

Highfield Care Centre

from Caroline H (Daughter of Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father spent 2 weeks in respite care in Highfed in August. Everything was above and beyond right from the initial meeting with the manager at our home. The time & effort put into caring for my father was wonderful. I felt safe knowing he was so safe and being looked after.
Reply from Paul Millar, Client Relations at Highfield Care Centre

Many thankis for taking the time to review our home . It was a pleausre to care for your father . Your kind words are greatly appreciated and I will of course share them with the team .

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Review of

The Elms Care Home

from Neil D (Son of Resident) published on 16 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and welcoming - nothing too much trouble.
Always helpful. Staff are excellent.
My mother is very happy there feels safe.
Reply from Paul Millar, Marketing Manager at The Elms Care Home

Thank you for taking the time to review our home and recognise the brilliant staff group at The Elms . Your kind words are greatly appreciated and I will of course pass them onto the team .

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Review of

Highfield Care Centre

from D H (Respite Resident) assisted by family/friend published on 15 September 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
First-class care and attention to detail.
Reply from Paul Millar, Client Relations at Highfield Care Centre

Thank you for taking the time to review our home following your recent stay . It was our pleasure to care for you .

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Frequently Asked Questions about Highgate Care Services Ltd

Costs for care homes owned by Highgate Care Services Ltd

Average costs per week for care homes owned by Highgate Care Services Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Highgate Care Services Ltd, based on 25 out of 25 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,075
Residential Dementia Care £1,122
Nursing Care £1,339
Nursing Dementia Care £1,649
All Care Types £1,075
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Highgate Care Services Ltd own?

Highgate Care Services Ltd own 25 Care Homes.

Which Highgate Care Services Ltd Care Homes have the highest review score?

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highgate Care Services Ltd to verify any information. View our terms and conditions. Highgate Care Services Ltd has an Enhanced Service – more info.