
They are an amazing bunch of people and we are so lucky to have found them.Sinead K(Daughter of Resident/Service User)



They are an amazing bunch of people and we are so lucky to have found them.Sinead K(Daughter of Resident/Service User)



Manorhey is an expertly designed, purpose-built care facility in Urmston which offers residential, nursing and dementia care.
The warm and welcoming home provides a number of communal lounges as well a library, cinema room and dining room. The single occupancy bedrooms come fully furnished and with en-suite wet rooms.
The comprehensive range of care options ensures staff meet the changing needs of residents. This means that it is unlikely that...
Care Provided by Manorhey Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Manorhey Care Centre for full pricing details and T&Cs.
Contact Manorhey Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Natalie Kavanagh(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Manorhey Care Centre Reviews (91)
Manorhey Care Centre has a Review Score of 9.9 (9.858) out of 10, based on 45 reviews in the last 2 years.
Over all time Manorhey Care Centre has 91 reviews.
My Dad spent his last 4 months in Nursing at Manorhey and he received such excellent care and support. All the staff are so lovely and showed so much compassion. He was very well looked after. My Dad enjoyed the food and also the activities when he was well enough to participate. The staff always made us feel welcome, kept us updated and supported us during the sad times at the end of his life. We couldn't have asked for a better place for him to be. Thank you so much for everything.
Thank you for taking the time to write this lovely review of Manorhey, especially at such a difficult time for your family. The team work hard each day to make everyone feel welcome, cared for and respected, and we are glad you feel we achieved this for your Dad. I will share your kind words regarding the compassion and empathy you felt with everyone here - it means so much to us all.
The home is busy and it can take sometime for staff to attend to your need ie toileting. Another issue having the time to encourage walking assist.
Activities of all kinds even days out, my dad is so happy and content which puts myself and the family so relaxed and reassured. Thank you to all at Manorhey.
Thank you for sharing such a heartfelt message. It's wonderful to hear how supported and content your loved one feels, and that the team's compassion and dedication have made such a difference to your family's peace of mind. Feedback like this means a great deal to everyone involved in providing care.
Everyone was very friendly and helpful. I will admit that not all of the food was to my taste, but at least it was nutritious. Breakfast especially was excellent, particularly the porridge and omelettes (not the same time). I did not enjoy being woken at night when carers of necessity, came to check on me
Thank you for your kind words about our team, we're so glad you felt supported during your stay. It's lovely to hear how much you enjoyed breakfast, especially the porridge and omelettes. We're sorry that some meals weren't quite to your taste, and that the necessary night-time checks disturbed your rest. We'll take this feedback on board as we continue to improve.
The staff at Manorhey are welcoming, approachable, professional and caring. The overall care my mum receives is excellent, and it is with dignity and trust. Manorhey is a "Happy" Home; the staff ensures that this feeling of positive well being is always present. Manorhey is always tidy/clean and very well presented. The activities are fabulous for all residents, and the staff work hard to achieve this. It is a very safe, comfortable, and friendly home. Thank you to all concerned!
Thank you for such a heartfelt review. It's wonderful to hear how much the team's warmth, professionalism and care mean to you and your mum. Knowing Manorhey feels happy, safe, well-presented and full of meaningful activities is something the staff will be truly proud of. Thank you for your kind words.
I find the service care and staff absolutely first class. Nothing is too much trouble. I can't praise it enough.
Thank you for your wonderful feedback. It means so much to hear how highly you rate the care and support from the team. We're delighted nothing was ever too much trouble and truly appreciate your kind words.
I visit my sister every day at the care home, and the staff and management are really good and very helpful. They are very organised and good with the residents.
Thank you for sharing this. It's wonderful to hear how much you value the team's support and organisation. The staff and management will be so pleased to know their care makes a real difference to you and your sister.
Manorhey Care Centre is exceptional the staff go above and beyond every day. It is lovely knowing that our loved ones are cared for so well when we are not around. From the moment you enter Manorhey you feel part of a family. The activities are fabulous, the food is amazing and the staff are like family to us. Our loved ones couldn't be in better hands.
Thank you for such a wonderful review. It means so much to hear how welcomed and supported your loved ones feel at Manorhey, and that our team's dedication, activities and homely atmosphere bring you such reassurance. Feeling like family is exactly what we strive for, and your kind words will mean a great deal to everyone here.
The care from the care team at Manorhey was so compassionate and warm. They went above and beyond to ensure her needs were met. My sister sadly passed away at the end of January, and at a very difficult and sad time, the staff demonstrated kindness, empathy and amazing support. I would not hesitate to recommend this wonderful care home.
Thank you for sharing such a heartfelt message. Were deeply sorry for your loss, and it means a great deal to know our teams compassion brought comfort during such a difficult time. Caring for your sister was a privilege, and we truly appreciate your kind recommendation.
So helpful and so accommodating. My brother was so unsettled with himself when we first brought him to the care home, but the staff have been amazing with him and check on him which I think is lovely. He's now started to interact with other residents and looks so settled now. He has his own surroundings and feels at home now which is so reassuring for us.
Thank you for sharing such a heartfelt review. It's wonderful to hear how well your brother has settled and how supported he feels. Our team will be so pleased to know their care and kindness have helped him feel at home and confident enough to connect with others. It's a privilege to support your family, and we're truly grateful for your trust.
Manorhay care is an excellent place for any family member, my husband has only been in a few months but the level & care given to him is very good the staff are pleasant & chatty but most of all caring to residents. My husband had an awful experience in a previous care home so I was a little worried. As you can imagine, I knew the first week. That this was going to be good, they keep you informed on everything, activities good, food good overall excellent
Thank you so much for sharing this lovely feedback. We're truly delighted to hear how well your husband has settled at Manorhey, especially after a difficult experience elsewhere. Our team will be so pleased to know their care, communication and kindness have made such a difference. It's a privilege to support you both, and we're grateful for your trust.
The care and compassion my mum is receiving is marvellous. All the staff are wonderful. I have no worries at all when I leave mum. She is very happy and is so comfortable. The carers are always popping in to see mum is fine.
Thank you for taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Manorhey.
All the staff are helpful and very approachable. My mum is well looked after which is very important. If there is a problem concerning my mums health I am always contacted and if necessary a doctor is called out. Every staff member from reception to the office is always available if needed. My brother and I highly recommend this home.
Thank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your loved one is receiving an excellent standard of care and that all staff remain attentive to Residents and family's needs.
Although my father was only in Manorhey Care Centre for a short period of time, the care and empathy both he and the family received was quite exceptional. It was a difficult time, but we couldn't have been more appreciative of the support we received from the carers and the receptionists, the cleaners and also the care manager. They were all magnificent.
Thank you so much for your lovely review. We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.
Mum has been here for 3 years now.. and I am regularly there to visit.. all staff/carers/ managers have always been very helpful and ready to help and assist in every way, mum always looks clean and well dressed and comfortable. I am very happy with the way things are managed.
Thank you so much for taking the time to review Manorhey and I am delighted to hear that Mum remains comfortable in her surroundings and staff and Management continue to be so supportive. Thank you for choosing the Manorhey, and we are delighted to continue to provide the best care.
I live in Australia, and while visiting my father in Manchester, he suffered a stroke. Manorhey Care Home accepted him after his discharge from the hospital. The staff there are tremendous and caring, and the rooms are always spotless. There are plenty of activities for residents to enjoy. My dad seems to have settled in well. Although it's difficult being back in Australia, I feel confident that he is in good hands and receiving excellent care. I highly recommend Manorhey Care Home to anyone looking to place a friend or family member into care.
Thank you so much for your review, and we understand how this can be such a difficult choice with you living in a different country. We are so happy to instill such confidence in you that you can allow Dad to remain here. It is vital that you have this trust in the delivery of care, and this helps so many others in similar situations to yourself, so again, thank you for choosing the Manorhey.
Absolutely outstanding care professionalism, day or night, I could go away on holiday and sleep at night knowing my mum is well cared for, from domestic, cooks, entertainment, carers, qualified nurses and management, all amazing, thank you team, so highly recommended the best care I have known.
Thank you so very much for such an excellent review, and thank you for taking the time to do this. On behalf of Manorhey we are all very appreciative of hearing such rewarding feedback, we continue to strive for excellence in all we do, so thank you.
Thank you to the care home team for all of their kindness, dedication and care they have given to my uncle. All of the staff look after the residents and ensure they are clean, comfortable and are fed well. The staff were genuinely upset and sad to hear our uncles deterioration and supported us thorough our bereavement. Everyone works hard here and cares for their residents and their families.
Thank you for leaving such a lovely review of Manorhey, especially during this difficult time for you all. Your Uncle truly was a pleasure to be cared for by staff who were extremely fond of him, and I am so very grateful they also provided support for yourselves and others during your bereavement....
The Manorhey Care Home is a happy, safe, caring environment for the elderly to live in. Whenever we visit, we are always made to feel welcome. For our loved ones living in the Manorhey they feel safe, comfortable, loved and well cared for. All the staff are lovely and nothing is too much trouble. A first-class care home, giving first-class care and attention.
Thank you for taking the time to review Manorhey especially during such a difficult time for yourself and family. It is so good to hear you feel welcome as Manorhey prides itself on the homely feeling as well as staff attentiveness, so thank you.
Excellent care provided. Very warm atmosphere. Treated like part of one big family. Amazing care especially towards end of life. Would highly recommend. Staff treat resident with care, compassion and respect. Activities for patients who want/are able to join in. Always lots of staff around to combat loneliness.
Thank you so much for taking the time out to review Manorhey, and I am very pleased to hear such positive feedback, especially as you said when a person reaches the end-of-life pathway which is crucial in the overall delivery of Palliative care. He will be sadly missed by all and was very well liked and thought of. Thank you, so much, and good health, and happiness, for the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 16 Oct 2024
We are excited to share that our Home has been named as a finalist for the Care Home of the Year Award in this year's National Care Awards! ?? Good...
There are no upcoming events for Manorhey Care Centre.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Meet the Team (1)

Hi, my name is Natalie, I am the Home Manager of Manorhey. I am new to my post and I have been fortunate to have worked at Manorhey since its establishment in 2010.
It has been a pleasure providing care for the local community for the past 14 years and working alongside the NHS Trafford council and wider multi-disciplinary team.
Our purpose is to be a positive inspiration and influence for the people we work with, live with and support.
Frequently Asked Questions about Manorhey Care Centre
What types of Care is Manorhey Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Manorhey Care Centre have?
There are 83 Single Rooms.
What are the Facilities & Services at Manorhey Care Centre?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Manorhey Care Centre to the centre of Manchester?
4.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manorhey Care Centre to verify any information. View our terms and conditions. Manorhey Care Centre has an Enhanced Service -more info.