Manorhey Care Centre

130 Stretford Road, Urmston, Manchester M41 9LT
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9.9 83 Reviews
  • Manorhey Care Centre, Manchester
Manorhey is an expertly designed, purpose-built care facility in Urmston which offers residential, nursing and dementia care.

The warm and welcoming home provides a number of communal lounges as well a library, cinema room and dining room. The single occupancy bedrooms come fully furnished and with en-suite wet rooms.

The comprehensive range of care options ensures staff meet the changing needs of residents. This means that it is unlikely that any resident will face an emotional and unsettling move to another care home if their needs change.

The highly skilled staff at Manorhey include qualified nurses and carers, who all work together to maintain the health and well-being of each resident, focusing on the needs of the individual and fully supporting their independence.

Manorhey’s laundry, housekeeping and maintenance staff also maintain the excellent standards of the home. Talented chefs serve restaurant-quality, fresh food daily, adapted for all dietary needs and requirements, while the dedicated activities team are responsible for a varied entertainment, activities and events programme.

Manorhey can also provide daycare for those who wish to visit the home for the day, enjoy a meal and participate in the available social events.
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Care Provided by Manorhey Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500
  • Self-Funded Residential Dementia Care: from £1600
  • Self-Funded Nursing Care: from £1754
  • Self-Funded Nursing Dementia Care: from £1854

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Manorhey Care Centre to find out the exact price for your requirements.

Contact Manorhey Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Manorhey Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Natalie Kavanagh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (83)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Manorhey Care Centre Reviews (83)

9.9

Manorhey Care Centre has a Review Score of 9.9 (9.893) out of 10, based on 43 reviews in the last 2 years.
Over all time Manorhey Care Centre has 83 reviews.

Overall Experience
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Reviewer Connection to Manorhey Care Centre
  • 37
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Total of 83, showing 1-20
Review from K S (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are helpful and very approachable. My mum is well looked after which is very important. If there is a problem concerning my mums health I am always contacted and if necessary a doctor is called out. Every staff member from reception to the office is always available if needed. My brother
and I highly recommend this home.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your loved one is receiving an excellent standard of care and that all staff remain attentive to Residents and family's needs.
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Review from K G (Friend of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My good friend receives the most amazing care from the staff at Manorhey, they go above and beyond every single day. Nothing is too much trouble.They are truly dedicated and I can't thank them enough. Knowing my friend is part of Manorhey family is lovely and means he has the best possible care. and
is safe and loved when I cannot be there with him.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for the lovely review of Manorhey. It will be great to be able to share these reviews with the colleagues who work there, who take the utmost pride in offering the best care possible.
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Review from Lisa B (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and support my mum receives at Manorhey by both management and all staff is excellent - this includes personal care, medication management, all assistance 24/7 with personal needs being met consistently. Manorhey is always spotlessly clean and is very safe home. Mum is treated with the upmost
care and dignity by the most caring and compassionate and considerate staff. The workshop and activities created by the lifestyle coordinators is incredible!
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for the lovely review of Manorhey. It will be great to be able to share these reviews with the colleagues who work here at Manorhey, who take the utmost pride in offering the best care possible care.
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Review from Catriona H (Daughter of Resident) published on 16 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Although my father was only in Manorhey Care Centre for a short period of time, the care and empathy both he and the family received was quite exceptional. It was a difficult time, but we couldn't have been more appreciative of the support we received from the carers and the receptionists, the cleaners
and also the care manager. They were all magnificent.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for your lovely review. We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.
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Review from Liz H (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for 3 years now.. and I am regularly there to visit.. all staff/carers/ managers have always been very helpful and ready to help and assist in every way, mum always looks clean and well dressed and comfortable. I am very happy with the way things are managed.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time to review Manorhey and I am delighted to hear that Mum remains comfortable in her surroundings and staff and Management continue to be so supportive. Thank you for choosing the Manorhey, and we are delighted to continue to provide the best care.
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Review from Paul C (Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I live in Australia, and while visiting my father in Manchester, he suffered a stroke. Manorhey Care Home accepted him after his discharge from the hospital. The staff there are tremendous and caring, and the rooms are always spotless. There are plenty of activities for residents to enjoy. My dad seems
to have settled in well. Although it's difficult being back in Australia, I feel confident that he is in good hands and receiving excellent care. I highly recommend Manorhey Care Home to anyone looking to place a friend or family member into care.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for your review, and we understand how this can be such a difficult choice with you living in a different country. We are so happy to instill such confidence in you that you can allow Dad to remain here. It is vital that you have this trust in the delivery of care, and this helps so many others in similar situations to yourself, so again, thank you for choosing the Manorhey.
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Review from Wendy T (Daughter of Resident) published on 3 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely outstanding care professionalism, day or night, I could go away on holiday and sleep at night knowing my mum is well cared for, from domestic, cooks, entertainment, carers, qualified nurses and management, all amazing, thank you team, so highly recommended the best care I have known.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so very much for such an excellent review, and thank you for taking the time to do this. On behalf of Manorhey we are all very appreciative of hearing such rewarding feedback, we continue to strive for excellence in all we do, so thank you.
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Review from S B (Niece of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to the care home team for all of their kindness, dedication and care they have given to my uncle. All of the staff look after the residents and ensure they are clean, comfortable and are fed well. The staff were genuinely upset and sad to hear our uncles deterioration and supported us thorough
our bereavement. Everyone works hard here and cares for their residents and their families.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you for leaving such a lovely review of Manorhey, especially during this difficult time for you all. Your Uncle truly was a pleasure to be cared for by staff who were extremely fond of him, and I am so very grateful they also provided support for yourselves and others during your bereavement. Your review really does go a long way and helping other families who find themselves in this situation also, so thank you and good health and happiness for the future.
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Review from J J (Niece of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manorhey Care Home is a happy, safe, caring environment for the elderly to live in. Whenever we visit, we are always made to feel welcome. For our loved ones living in the Manorhey they feel safe, comfortable, loved and well cared for. All the staff are lovely and nothing is too much trouble. A
first-class care home, giving first-class care and attention.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you for taking the time to review Manorhey especially during such a difficult time for yourself and family. It is so good to hear you feel welcome as Manorhey prides itself on the homely feeling as well as staff attentiveness, so thank you.
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Review from Angela G (Daughter-in-law of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided. Very warm atmosphere. Treated like part of one big family. Amazing care especially towards end of life. Would highly recommend. Staff treat resident with care, compassion and respect. Activities for patients who want/are able to join in. Always lots of staff around to
combat loneliness.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time out to review Manorhey, and I am very pleased to hear such positive feedback, especially as you said when a person reaches the end-of-life pathway which is crucial in the overall delivery of Palliative care. He will be sadly missed by all and was very well liked and thought of. Thank you, so much, and good health, and happiness, for the future.
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Review from C N (Niece of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities and exceptional staff. All staff from management to janitorial are friendly and helpful. Nothing is too much trouble in ensuring their residents are kept well and happy. My uncle was really happy here and knew every member of staff by name, he was really cared for here.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreWe appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.
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Review from M O (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Manorhey Care Centre since July. Mum is very well cared for, happy and settled. The staff are wonderful, they are very welcoming, kind and supportive, nothing is too much trouble. The facilities are excellent. Her room is lovely and private. There are always lots of activities
for the residents to engage in. I would recommend Manorhey Care Centre to everyone.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreWe appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.
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Review from A B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been resident at Manorhey Care Centre for a while - she is very happy there. The Staff are all very welcoming, friendly, respectful and supportive. Thank you to everyone at Manorhey for all the care and attention they give.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for the lovely review of Manorhey, A. It will be great to be able to share these reviews with our staff, who take the utmost pride in offering the best care possible and thank you to yourself for always helping out with events and becoming part of our Manorhey Family.
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Review from Sheila D (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service and care is first class. Nothing is too much trouble and Im notified if there are any problems. My friend has settled really well which is the main thing and as long as she is not upset that's great. She enjoys talking with the staff and everyone is pleasant and helpful.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreWe appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Manorhey.
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Review from M C (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorhey care home has been taking exceptional care of my mother, providing her with a warm and supportive environment. The staff are truly amazing, showing compassion and kindness in every interaction. They go above and beyond to ensure the residents' needs are met, and their dedication is evident
in the way they care for each individual. The activities offered at Manorhey are also fantastic, providing a range of fun and engaging experiences that cater to different interests and abilities. From arts and crafts to live music and entertainment, there's always something happening to bring joy and stimulation to the residents. The staff's passion and commitment to delivering high-quality care make Manorhey a wonderful place for my mother to call home.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time out to leave such a positive review. We are all so very happy that Mum is enjoying her stay at Manorhey and your opinions not only on the staff but the facility including activities, and the overall package of care that we offer is wonderful. We strive for excellence and feedback likes yours shows that we are achieving this, thank you.
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Review from Sinead K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not recommend this care home enough. My dad has been in here for a couple of years the support and the care we get from the staff through the bad times is amazing. They are always there not just for my dad but for us as a family.
The moment you walk through the door, you are always greeted
with a warm welcome and just walking through the corridor everybody acknowledges you and always has a smile
My dad is always clean and his room is too. They are an amazing bunch of people and we are so lucky to have found them.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreIt is a pleasure to read this feedback from you, we are delighted that not only does Dad receive an excellent package of care, but yourself and family are made to feel very welcome. It is great to hear that staff are attentive to everybody's needs, so thank you.
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Review from P P (Daughter of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorhey Care home is an excellent home, great support and care from all the staff. Look after all mum's Care needs and are wonderful with mum. The facilities are excellent and the activities team keep the residents entertained and excellent Events are offered to residents to attend. The admin team
are approachable with any queries/questions you have. Reception staff are so helpful and polite. Mum's room is lovely and private with her own bathroom, kept very clean by the staff. You can ask for a look around the home. Excellent care & services.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your Mum is receiving an excellent standard of care and that all staff remain attentive to your mum's and family's needs. We pride ourselves on the care offered in a clean purpose-built environment that is well maintained, so it is so good to hear such positive feedback and nice compliments, thank you
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Review from David T (Son of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been in Manor Hey for over 4 years now and she is extremely well looked after. The management has recently been extremely helpful and supportive whilst we have been dealing with the council on finance issues.
The care staff deserve all the praise they receive. They are all caring and conscientious
but special mention to three staff members in particular for being near perfect.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your loved one is receiving an excellent standard of care and that all staff remain attentive to Residents and family's needs. We pride ourselves on the care offered in a clean purpose-built environment that is well maintained, so it is so good to hear such positive feedback and nice compliments, thank you.
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Review from Janet G (Sister of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorhey care centre has looked after my brother since July last year. They have supported him clinically and holistically ensuring that his views are always considered.
They have settled him into residential care when he was less accepting of a formal care setting, which has relieved our family greatly.
He reports that he likes the staff; he says they take time to chat to him about his likes and dislikes and more generally his interests. He says he feels safe, supported and listened to.
From my point of view, I can't believe my brother has settled so well. He can be tricky, not always recognising his limitations. But he's been won over by the person centred care given at Manorhey.
Thank you so much from me and my family, knowing that our relative is living in such a caring and supportive environment means that we can enjoy good quality time with him when we visit.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time out to review Manorhey, I am very pleased that your brother is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others who find themselves in a similar position when seeking full-time care for a family member. Greatly received, thank you.
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Review from Paula S (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Manorhey for just over 2 years now and she has been so well cared for even she has been horrible to the staff (she has dementia). Nothing is ever too much for the staff, they are all so happy and cheerful even enquiring about other members of our family. Would highly recommend Manorhey
to everyone.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care CentreThank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others who find themselves in a similar position when seeking full time care for a family member. Greatly received, thank you.
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Current Review Score: 9.9 (9.893)

Overview of Review Score

The Review Score of 9.9 (9.893) out of 10 for Manorhey Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 43 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 42 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.893 for Manorhey Care Centre is calculated as follows: ( (454 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 504 Ratings = 4.893
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manorhey Care Centre is based on 42 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 42 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Natalie

Natalie Kavanagh

Job Title: Home Manager

Hi, my name is Natalie, I am the Home Manager of Manorhey. I am new to my post and I have been fortunate to have worked at Manorhey since its establishment in 2010.


It has been a pleasure providing care for the local community for the past 14 years and working alongside the NHS Trafford council and wider multi-disciplinary team.


Our purpose is to be a positive inspiration and influence for the people we work with, live with and support.

Frequently Asked Questions about Manorhey Care Centre

What types of Care is Manorhey Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manorhey Care Centre have?

There are 83 Single Rooms.

What are the Facilities & Services at Manorhey Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manorhey Care Centre to the centre of Manchester?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manorhey Care Centre to verify any information. View our terms and conditions. Manorhey Care Centre has an Enhanced Service - more info.