Manorhey Care Centre, Manchester, Greater Manchester
Manorhey Care Centre, Manchester, Greater Manchester
Manorhey Care Centre, Manchester, Greater Manchester

Manorhey is an expertly designed, purpose-built care facility in Urmston and offers residential, nursing and dementia care. The warm and welcoming home provides a number of communal lounges as well a library, cinema room and dining room. The single occupancy bedrooms are oversized, all with en-suite wet rooms.

The comprehensive range of care options ensure staff meet the changing needs of residents. With this in mind Manorhey is a home for life and it is therefore unlikely that any resident will face the emotional and unsettling move to another care home.

Highly skilled staff at Manorhey include qualified nurses and carers, who all work together to maintain the health and well-being of each resident, focusing on the needs of the individual and fully supporting their independence.

Manorhey’s laundry, housekeeping and maintenance staff also maintain the excellent standards of the home. Talented chefs serve restaurant-quality, fresh food daily, adapted for all dietary needs and requirements, wile the dedicated activities team are responsible for its full and interactive daily schedule.

Manorhey also provide day care for those who wish to visit the home for the day, enjoy a meal and participate in the available social events.

Group: Maria Mallaband Care Group Ltd

Person in charge: Najma Parveen (Registered Manager)

Local Authority / Social Services: Trafford Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 83 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Cancer Care • Cerebral Palsy • Challenging Behaviour • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 83

Rooms with ensuite WC: 83

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Manorhey Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 23 Nov 2017

Please contact the home manager for more details.

Reviews

9.8 Manorhey Care Centre has a Review Score of 9.8 (9.829)

The Review Score of 9.8 (maximum of 10) for Manorhey Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 79 Reviews over all time. This Average Rating is also the rating value for Manorhey Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 32 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.829 for Manorhey Care Centre is calculated as follows: ( (816 Excellents x 5) + (98 Goods x 4) + (23 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 942 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Manorhey Care Centre is based on 32 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 16.6 positive Reviews (83 registered maximum number of service users ÷ 5). 32 Reviews ÷ 16.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    69
  • Good
    8
  • Satisfactory
    2
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Manorhey Care Centre?

  • Extremely LIKELY
    71
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Manorhey Care Centre

  • Resident / Service User
    15
  • Daughter of Resident/Service User
    14
  • Friend of Resident/Service User
    10
  • Niece of Resident/Service User
    6
  • Son of Resident/Service User
    6
  • more

I continue to feel confident in the care being provided and given to my loved one from Manorhey Care Centre.
Manorhey care centre provides what we need to keep our loved one safe. The management and staff I cannot fault, due to the type of Dementia and very high needs, it has been a difficult time.
Manorhey Care Centre continues to provide an excellent service, I visit every day, the staff are always friendly and helpful and nothing is too much for them. Once again I would like to thank them very much.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother became a resident earlier this month and I have been very impressed with the home and its staff - and I know that Mum has too. She has settled in very well despite her illness. Well done everyone at Manorhey.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been very pleased with the services provided for my mother who has dementia. She seems to be settled at the place and looks forward to meeting the staff who always greet her with a smile. I was very worried about my mother moving to a care home after the doctor suggested that it was the best way forward for her keeping her safety and other medical conditions in mind, but after visiting the home and meeting the staff my mind was put at rest. Manorhey was the only place which ticked all the boxes for her, I found it well kept and smelt fresh, unlike other places. They could accommodate her cultural needs and were very reassuring and supportive.
I have to say other places should come and visit and see the standards the place operates to.
She has a care plan in place which is available for family to look at and staff in charge are always welcoming any suggestions. I highly recommend this place for anyone seeking care for a loved one.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

We were very pleased with the care given to our mother during the 18months she lived at Manorhey. In particular, in the last 5 months of her life, the nursing care and dedication was wonderful. All staff were always friendly, kind and are a credit to the company. They did everything to ensure our mother was as comfortable as possible and were welcoming and supporting to the family. Thank you Manorhey.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My grandmother was recently admitted to the Manorhey from another care home as I was unhappy with the care she was receiving in her previous home.
Since arriving at the Manorhey, I have seen a dramatic improvement in my grandmother's wellbeing. She is thriving at the Manorhey.
I can only put it down to the exceptional care she receives. The staff are attentive, extremely caring and hardworking, the home is spotless. I feel at ease having to leave after visiting as I know my grandmother is in good hands.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic care given. Highly recommended. Great teamwork.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Finding somewhere that provided a home along with the care and support needed for my Aunt proved most difficult and at times a heartbreaking experience resulting in having to move her several times. All that changed when we were introduced to the manager at Manorhey Care Centre in Urmston. This kind and extremely professional lady showed us around the facilities, introduced us to some of her staff and it was clear from the start that this was the home for my Aunt - way beyond compare from the numerous homes we had visited and experienced over the previous three months.

The home is staffed by an amazing team of dedicated and caring people and I am confident that my Aunt is in the best place to look after her needs.
Sincerest thanks to the manager and all her team at Manorhey for everything they do for my Aunt

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Manorhey Care Centre is a wonderful care home. I only have positive things to say about it. The care my mother receives is outstanding. Before becoming a resident at Manorhey Care Centre, she had more or less given up, now she has a new lease of life as there is plenty of activities and company for her plus she gets the nursing care which she needs for her declining health.

The home is spotless also if you are considering putting your relative in a care home then I would highly recommend the Manorhey Care Centre.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I cannot fault the Manorhey Care Centre. My wife receives fantastic care. I know she will not be able to come home as she needs 24-hour care, Manorhey Care Centre provides this and more. The standard of care is beyond comparison.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have a family member who lives in the home. I am very happy that they are happy and settled there and is well cared for.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I found the care to be very good. The facilities and rooms are excellent.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I love Manorhey.
The staff are excellent.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

An outstanding home with excellent care and management.
Very impressed by the quality of care that the residents receive and the cleanliness of the home.
Well done Manorhey.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very beautiful clean home with very professional and diligent staff providing excellent care to the residents.
One of the wonderful homes I have come across.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care.
The food is very well made.
All the residents are well looked after.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Friendly staff, clean house and amazing standards. Welcoming reception and happy residents, also very secure and safe.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy here. Very clean home. Food and activities very nice. Staff friendly.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Excellent care home with superb management and excellent staff who are very helpful and friendly.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with my husband's care. He seems very content. Staff are nice to me too.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care I got. Lovely home and it's clean. Staff friendly and caring.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lovely staff and welcoming reception. The staff and the management are always working for the better of the resident, making sure they feel at home and are safe.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Nice home, lovely staff.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As an elderly man myself (87 years) I am very grateful to the management and staff of the Manorhey. I am allowed to spend a large part of the day to be with my long term partner who is a resident here at Manorhey. This is a great comfort to the said resident and myself.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

It is a very lovely home with friendly staff. The activities department is always very helpful and busy, with residents. All the residents are treated with care and dignity. The manager is always around when needed.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very clean and nice home.
I love it. Very friendly staff.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful home. I like the food and the care. It's very clean. I love it.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the care and friendliness of the staff.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very pleased with the quality of care provided by the staff and the cleanliness of the care home.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the staff and love the food.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy here and well looked after.
Good staff and activities.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff here are polite and hardworking. I love the activities in the home. This is my second home.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My cousin is respected and cared for.
Excellent team and activities.
Reception and admin are very helpful and welcoming.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy. It is a nice clean home. Staff is good and caring.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Well looked after, also they look after my wife. Very happy with the service.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My uncle is a resident in the home and when I visited him last I was really impressed by the level of care, hygiene and the management on the whole. The staff are very friendly, welcoming reception. The manager herself was on the floor helping the residents with medicine. I would definitely recommend the home to anybody who would be looking for a care home.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am beyond words with the level of care that my uncle receives at Manorhey. The manager is very alert and professional, going beyond herself in the management of the home.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Wonderful home. Excellent care. Superb manager.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would highly recommend Manor Hey care centre. All the staff are very compassionate, there is an extremely high level of nursing care, the facilities are beautiful, very homely, of a high standard, and very clean and hygienic. There are always a very good selection and choice of daily activities for clients. The staff go to a lot of thought, time and consideration when hosting parties, special celebrations, for example, Queens Jubilee celebrations. I feel constantly reassured that my mother is safe as she is at a high risk of falls. I think of the Manor Hey centre as the jewel of Urmston. I think it is the best residential centre I have ever known and this is from my own 30-year history of working in nursing.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I feel that I am allowed extended visiting. I feel that the home is a very excellent.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Mum only moved in two days ago. Staff very welcoming to her and to us. We were hoping that the room would have been redecorated (or touched up) before we arrived and still needs scruffs repainting. Everything is clean and warm and Mum is getting all the attention she needs.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very nice place. Manager very good and happy.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I happened to go and visit my friend in Manorhey and was very impressed by the atmosphere and level of care that the residents receive. Each one of them is treated as an individual with dignity. The management is excellent and the manager was readily available when I wanted to speak to her. I would rate the home as one of the best homes with a high level of care being provided to the residents. Well done.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find this home to be very unique and friendly.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very good home in an excellent location. The staff and manager are very helpful and my mother is generally well looked after. The house is well maintained and very clean, modern style.
Recent redecoration looks very good including a post office style wall to remind people of outdoor life. Would recommend home to others.

How likely would you be to recommend Manorhey Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Overall, my aunt appears happy and content.

How likely would you be to recommend Manorhey Care Centre? Likely

Average Rating: 

 4.2 out of 5

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Satisfactory

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been singularly impressed by the ambience in this care home. The staff are very welcoming, friendly and helpful. Any concerns I have raised have always been dealt with promptly.
An added bonus is that I can always have a meal with my partner and this is much appreciated by both of us.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

It's a lovely homely home. Staff love people. Very very pleased.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am happy with the care my wife has received since she became a resident last October 2015.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My relative has resided at this home for over a year now, at the time of viewing we had been promised regular outings and trips as he loves to go out, this has not transpired. This service is chargeable on top of the high care fees, there is no mini-bus or staff available to take them out.
He has not been provided with reading glasses for over a year, despite repeated requests from family for an opticians appointment, this has impacted greatly on his well-being .

We had lots of problems with some aspects of the quality of care provided but when we tried to bring this to the attention of the staff, criticism of the service was not welcomed. Instead, at the age of 95 he was given notice to leave through no fault of his own.

There is a staff shortage, this impacts on the quality of care. All appointments, hair cuts etc. are chargeable.

All is not what it appears on the surface, be vigilant when choosing this place.

How likely would you be to recommend Manorhey Care Centre? Extremely Unlikely

Average Rating: 

 2.8 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Satisfactory

Staff: Poor

Activities: Satisfactory

Management: Very Poor

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Very Poor

Jackie Hallewell, Marketing Coordinator at Manorhey Care Centre responded to this review on 05 Sep 2016:

Dear Sir, Thank you for your review. The complaints outlined were dealt with through our Company Complaints Procedure and investigated accordingly. We are therefore saddened that you felt the need to add the comments about our care home.

My wife was admitted to Manorhey Care Centre in July 2015 from a stroke unit at a local hospital. A massive stroke in April 2015 left her immobilised on her left side and needed 24 hr nursing care (doubly incontinent/ needed washing etc.) The care she received in the 12 months she was in Manorhey Care Centre (prior to her transfer to the hospital where she subsequently died.) was exemplary- it was loving care from all staff from nurses to carers to activities and brought much comfort and reassurance to us.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good. I am pleased with care.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Quite happy. Food good. Well kept. Quality of care is very good.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The overall care is excellent.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After searching through local care homes to find nursing care for my very poorly Mum, we decided to visit the Manorhey. I must admit - it was like walking into a very well run hotel and we were amazed at the cleanliness of the place. The rooms were wonderful and the staff we met that day were very informative.
We had been told by a few people not to send Mum there, but we stuck to our guns and were very glad we did. As she qualified for full funding - cost was not an issue which it could be in a lot of cases, but the care she received from every member of that staff was amazing.
Sadly our Mum was only there for a couple of weeks before she lost her fight, but each one of the people helped us through every step we had to face.
I have sent a thank you card into them, but wished to take this opportunity to thank everyone from the bottom of our hearts.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has recently moved in to the home and so far, my father and I are extremely pleased with the care she has received. I am currently caring for my father at home and can devote the majority of my time to him, resting safe in the knowledge that my mother is receiving the same care and attention, if not better! The home is by far the best in the area - fantastic staff, lovely, clean and warm environment, great rooms and delicious meals. My mother has settled well in to her new home and I have no doubt she is in the best place she could be. Many thanks to all the staff.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our experience of Manorhey Care Centre is excellent. The care staff are (in the main) great and will do everything asked of them and the nursing staff very professional. The food is very good and if my husband doesn't like the food on the menu they will cook food of his choice for him. His clothes are always clean as is his room.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has recently moved into the home and I am extremely happy to say the least. The home is incomparable to her previous home. The staff are so welcoming and caring. The whole family, including my mother, feel listened to and included. A beautiful, clean home with exceptional staff, fresh meals daily and plenty going on. Thank you!

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have recently assisted a family friend in looking for a home for her husband from start to finish, the experience has been as smooth as possible for both my friend and her husband. Even when we first looked around the home, we got a great impression from the staff and the atmosphere. One thing you immediately notice is the cleanliness of the home and the rooms. I am so happy we could find the perfect home and that he is in and settled so quickly with fantastic care.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Manorhey is an excellent facility. Dad is so settled and says we couldn't have picked anywhere better. The staff are all so caring and meet all his needs. He feels safe and well cared for. We could not have asked for anything more. I have recommended this home to several people.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was helped by the staff to settle in very quickly. I know she is clean and well fed. She is also safe and treated with the dignity we expect. She is content with her surroundings which in turn makes us feel we made the right decision regarding Manorhey.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Whilst mum has only been in the home less than a month she seems to have settled well. The carers/nursing staff have tried hard to help. Mum's always well presented and although mum's unable to tell us, the staff always have time to update us of her health and what she has done which is reassuring. Her room is lovely and hopefully she will with time enjoy more of the facilities.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother is well looked after at the Manorhey Care Centre I feel happy she is there, I know she is safe. Food is nice, she always enjoys meals. Staff are very good, the home is always clean and smell free.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is a resident at Manorhey Care Centre. She is well looked after and the staff are excellent. Staff member nurses are a credit to your business.

How likely would you be to recommend Manorhey Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

Having had experiences in several care homes (family related) I have found this to be the best I've visited. All the staff from cleaners to trained staff etc... are friendly and very caring. The home is always very clean and tidy. The residents are very happy and friendly between each other. I wouldn't be afraid to live here myself or one of my family.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Probably the best care service one could hope for their relative.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Whilst visiting my own family in the area I decided to visit an old family friend. Manorhey Care Centre was friendly and welcoming by the care staff. My friend was taking part in flower arranging at the time! It is so good to see her enjoying her time there. Such a pleasant environment. Well done to all the staff and thank you for taking such good care of my friend.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother seems happy and quite content, which is the main thing. She is well cared for and the staff are generally nice people. I do find that we have to make numerous requests for things to be done in her room, for example; drawers fixed, bed changed, washing to be taken from her room, items missing. Activities have had their budget cut!!! Why? We pay a lot of money to for our mother to be here and the activities was one of the main reasons. I can't see any visible improvements anywhere, other than the plants outside which are lovely.

How likely would you be to recommend Manorhey Care Centre? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

My husband who is terminally ill with Parkinson's Disease and Lewy bodies was admitted to Manorhey Care Centre after 4 and a half months in hospital. He is unable to do anything for himself and requires 24 hr nursing care. His initial reaction to being moved was marvellous it made such a difference to have his own things around him. The staff nurses, carers, cleaners, every one are extremely welcoming, efficient and caring. Nothing is too much trouble. I am so pleased he has made this move even though his time in Manorhey Care Centre may be brief, his quality of life and ours (his family) is so much improved out of hospital. I have peace of mind that my husband is receiving the best possible end of life care.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Manorhey Care Centre is a beautiful home. All the staff are always very welcoming and clearly care for all the residents in the home. I regularly visit my close friend in the home and her room is consistently immaculate. She is always well cared for and very well fed. I often have lunch myself and the choices are always fresh and tasty. I must also say the management in the home are wonderful. The managers are very approachable and very willing to listen to any comments and suggestions. Overall a brilliant home with very attentive staff all round!

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff at Manorhey Care Centre are lovely and I am most happy that my aunt has moved here. Right from day one she and all our family were made to feel welcome and comfortable. The cleanliness of the home is always outstanding and there is always something going on. Many thanks to all, right from the nurses and carers through to the laundry team. I know my aunt is in the best place she can be.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff always very supportive and caring in regards to care and support provided to the residents. Nice, clean home, plenty of staff.

How likely would you be to recommend Manorhey Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I regularly visit my sister and I think she is very well looked after by the carers and nurses with medication. She has a good rapport with all the staff. The only thing I think it lacks is more activities and possible outings. The other thing is she would like to go in the garden but most of the time it is not possible. I think if these two requests were possible it would make life for her (and other residents) a lot happier.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Poor

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mother has been in Manorhey for almost four years, they have amazing care and nursing staff who understand the interests of the residents. The Manager and all the staff are very approachable and try to resolve issues wherever and when ever possible. The home is very clean and tidy and my Mother has a spacious en suite bedroom overlooking the beautiful gardens. The food at Manorhey is homemade and always of a high standard. All laundry is done on site by a dedicated team.

I would like to thank the new company who have taken over the home recently (The Maria Mallabran Group) who have also made some improvements after listening to residents and relatives suggestions.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Good facilities, always nice and clean. First class manager, all staff are first class too A*

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A well run care home with very attentive staff and excellent accommodation for residents. I am impressed with the activities that are arranged. My mother tells me that the food is very good.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy with the care my mum receives in Manorhey Care Centre. The place is always very clean and the meals (all home made) are plentiful with a choice each day. The activities vary from day to day from music with an entertainer, flower arranging, gentle exercises etc. Only qualm I have is there is a lovely garden within the grounds and its not used in the summer months to take the residents outside, normally due to shortage of staff. Staff and management work long hours and they have an "open door" policy if you have any problems.

How likely would you be to recommend Manorhey Care Centre? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I visited many care homes in the Urmston - Sale area when I was looking for a suitable home for my sister who has Alzheimer's. Manorhey Care Centre was the only home I was at all comfortable with for my sister. My sister has now been at Manorhey Care Centre for 3 years and throughout that time I have been totally satisfied with the care my sister has received. The staff have been excellent throughout and I have every confidence in them. The only aspect of our relationship with Manorhey Care Centre that I am not at all happy with are the annual rises in fees that are unjustifiably way above inflation.

How likely would you be to recommend Manorhey Care Centre? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

Overall standard is excellent with great care taken of all residents by the plentiful staff. Intriguingly the residents seem to enjoy their time here and form great bonds amongst themselves and with the hard-working staff. To conclude, I would almost certainly recommend this care provider Manorhey Care Centre to friends and family in need of such care or treatment.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

So far so good. Very kind caring staff. Good activities and entertainment each day. Very quiet at night.

How likely would you be to recommend Manorhey Care Centre? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Manorhey Care Centre