Manorhey Care Centre

130 Stretford Road, Urmston, Manchester M41 9LT
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9.9 77 Reviews
  • Manorhey Care Centre, Manchester
Manorhey is an expertly designed, purpose-built care facility in Urmston which offers residential, nursing and dementia care.

The warm and welcoming home provides a number of communal lounges as well a library, cinema room and dining room. The single occupancy bedrooms come fully furnished and with en-suite wet rooms.

The comprehensive range of care options ensures staff meet the changing needs of residents. This means that it is unlikely that any resident will face an emotional and unsettling move to another care home if their needs change.

The highly skilled staff at Manorhey include qualified nurses and carers, who all work together to maintain the health and well-being of each resident, focusing on the needs of the individual and fully supporting their independence.

Manorhey’s laundry, housekeeping and maintenance staff also maintain the excellent standards of the home. Talented chefs serve restaurant-quality, fresh food daily, adapted for all dietary needs and requirements, while the dedicated activities team are responsible for a varied entertainment, activities and events programme.

Manorhey can also provide daycare for those who wish to visit the home for the day, enjoy a meal and participate in the available social events.
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Care Provided by Manorhey Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1326
  • Self-Funded Residential Dementia Care: from £1326
  • Self-Funded Nursing Care: from £1871
  • Self-Funded Nursing Dementia Care: from £1871

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact Manorhey Care Centre to find out the exact price for your requirements.

Contact Manorhey Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Manorhey Care Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Natalie Kavanagh (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (83)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Manorhey Care Centre Reviews (77)

9.9

Manorhey Care Centre has a Review Score of 9.9 (9.879) out of 10, based on 38 reviews in the last 2 years.
Over all time Manorhey Care Centre has 77 reviews.

Overall Experience
  • 66
  • 10
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Date Published
  • 77
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Reviewer Connection to Manorhey Care Centre
  • 33
  • 10
  • 7
  • 4
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  • 3
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Total of 77, showing 1-20
Review from S B (Niece of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you to the care home team for all of their kindness, dedication and care they have given to my uncle. All of the staff look after the residents and ensure they are clean, comfortable and are fed well. The staff were genuinely upset and sad to hear our uncles deterioration and supported us thorough
our bereavement. Everyone works hard here and cares for their residents and their families.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you for leaving such a lovely review of Manorhey, especially during this difficult time for you all. Your Uncle truly was a pleasure to be cared for by staff who were extremely fond of him, and…read more
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Review from J J (Niece of Resident) published on 29 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manorhey Care Home is a happy, safe, caring environment for the elderly to live in. Whenever we visit, we are always made to feel welcome. For our loved ones living in the Manorhey they feel safe, comfortable, loved and well cared for. All the staff are lovely and nothing is too much trouble. A
first-class care home, giving first-class care and attention.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you for taking the time to review Manorhey especially during such a difficult time for yourself and family. It is so good to hear you feel welcome as Manorhey prides itself on the homely feeling…read more
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Review from Angela G (Daughter-in-law of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care provided. Very warm atmosphere. Treated like part of one big family. Amazing care especially towards end of life. Would highly recommend. Staff treat resident with care, compassion and respect. Activities for patients who want/are able to join in. Always lots of staff around to
combat loneliness.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, and I am very pleased to hear such positive feedback, especially as you said when a person reaches the end-of-life pathway which is…read more
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Review from C N (Niece of Resident) published on 28 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities and exceptional staff. All staff from management to janitorial are friendly and helpful. Nothing is too much trouble in ensuring their residents are kept well and happy. My uncle was really happy here and knew every member of staff by name, he was really cared for here.
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Review from M O (Daughter of Resident) published on 22 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Manorhey Care Centre since July. Mum is very well cared for, happy and settled. The staff are wonderful, they are very welcoming, kind and supportive, nothing is too much trouble. The facilities are excellent. Her room is lovely and private. There are always lots of activities
for the residents to engage in. I would recommend Manorhey Care Centre to everyone.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at…read more
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Review from A B (Daughter of Resident) published on 23 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been resident at Manorhey Care Centre for a while - she is very happy there. The Staff are all very welcoming, friendly, respectful and supportive. Thank you to everyone at Manorhey for all the care and attention they give.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for the lovely review of Manorhey, A. It will be great to be able to share these reviews with our staff, who take the utmost pride in offering the best care possible and thank you to…read more
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Review from Sheila D (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found the service and care is first class. Nothing is too much trouble and Im notified if there are any problems. My friend has settled really well which is the main thing and as long as she is not upset that's great. She enjoys talking with the staff and everyone is pleasant and helpful.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at…read more
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Review from Karen S (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Manorhey for just over 4 years and has many difficulties due to her dementia which is now quite progressive. All the staff are extremely supportive, caring and very approachable in the way they look after my mum.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you very much for taking the time to review Manorhey, and we are so very pleased to hear that Mum continues to receive excellent care, and that staff continue to support and look after her well.…read more
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Review from M C (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorhey care home has been taking exceptional care of my mother, providing her with a warm and supportive environment. The staff are truly amazing, showing compassion and kindness in every interaction. They go above and beyond to ensure the residents' needs are met, and their dedication is evident
in the way they care for each individual. The activities offered at Manorhey are also fantastic, providing a range of fun and engaging experiences that cater to different interests and abilities. From arts and crafts to live music and entertainment, there's always something happening to bring joy and stimulation to the residents. The staff's passion and commitment to delivering high-quality care make Manorhey a wonderful place for my mother to call home.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to leave such a positive review. We are all so very happy that Mum is enjoying her stay at Manorhey and your opinions not only on the staff but the facility…read more
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Review from Sinead K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I could not recommend this care home enough. My dad has been in here for a couple of years the support and the care we get from the staff through the bad times is amazing. They are always there not just for my dad but for us as a family.
The moment you walk through the door, you are always greeted
with a warm welcome and just walking through the corridor everybody acknowledges you and always has a smile
My dad is always clean and his room is too. They are an amazing bunch of people and we are so lucky to have found them.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
It is a pleasure to read this feedback from you, we are delighted that not only does Dad receive an excellent package of care, but yourself and family are made to feel very welcome. It is great to…read more
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Review from P P (Daughter of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorhey Care home is an excellent home, great support and care from all the staff. Look after all mum's Care needs and are wonderful with mum. The facilities are excellent and the activities team keep the residents entertained and excellent Events are offered to residents to attend. The admin team
are approachable with any queries/questions you have. Reception staff are so helpful and polite. Mum's room is lovely and private with her own bathroom, kept very clean by the staff. You can ask for a look around the home. Excellent care & services.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your Mum is receiving an excellent standard of care and that all staff remain…read more
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Review from David T (Son of Resident) published on 6 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been in Manor Hey for over 4 years now and she is extremely well looked after. The management has recently been extremely helpful and supportive whilst we have been dealing with the council on finance issues.
The care staff deserve all the praise they receive. They are all caring and conscientious
but special mention to three staff members in particular for being near perfect.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your loved one is receiving an excellent standard of care and that all staff remain…read more
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Review from Janet G (Sister of Resident) published on 24 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorhey care centre has looked after my brother since July last year. They have supported him clinically and holistically ensuring that his views are always considered.
They have settled him into residential care when he was less accepting of a formal care setting, which has relieved our family greatly.
He reports that he likes the staff; he says they take time to chat to him about his likes and dislikes and more generally his interests. He says he feels safe, supported and listened to.
From my point of view, I can't believe my brother has settled so well. He can be tricky, not always recognising his limitations. But he's been won over by the person centred care given at Manorhey.
Thank you so much from me and my family, knowing that our relative is living in such a caring and supportive environment means that we can enjoy good quality time with him when we visit.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, I am very pleased that your brother is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To…read more
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Review from Paula S (Daughter of Resident) published on 23 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Manorhey for just over 2 years now and she has been so well cared for even she has been horrible to the staff (she has dementia). Nothing is ever too much for the staff, they are all so happy and cheerful even enquiring about other members of our family. Would highly recommend Manorhey
to everyone.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read…read more
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Review from G S (Husband of Resident) published on 23 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very pleasant experience.
Warm and friendly staff. I had to ask on occasions for help and that was no trouble at all. I cant fill all boxes as no experience of category.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, I am very pleased that you and your loved one have had a pleasant experience with us. To read such a positive review and recommendation is…read more
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Review from Susan F (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been in Manorhey for 8 months now and she couldn't receive better care. She is bed bound but kept clean and comfortable which is so important to her family. The nurses and carers are very kind and patient and management are always there to answer any questions. Excellent.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read…read more
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Review from J R (Daughter of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manorhey provides good quality care. My mum is very well looked after. The staff are aware of her needs and will call if there are any changes in her health. I visit regularly and there are always activities for the residents which, is shared in the monthly
newsletter. There is always someone popping
by with a cup of tea or doing a comfort check. I am very happy with the care my mum receives. Thank you.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read…read more
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Review from P M (Son of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a Manorhey care resident for over two years.
Initially this was a difficult time for Mum and all the family. As a family we cared for Mum at her home for as long as we could but her needs got increasingly difficult to deal with and sadly we had to make the decision to put her in
a care home.
At first it was a learning curve for all of us and Mum, getting to know the staff and the staff getting to know us and Mum as well and how everything works.
It's taken Mum a long time to settle down especially because of her Alzheimer's but I think she has now.
I think I'm speaking for all the family when I say the overall experience of the care Mum has received and the quality of care and staff at Manorhey has been excellent.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mother is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read…read more
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Review from A M (Wife of Resident) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident at Manorhey Care Home for about six years. He seems quite happy and contented there, and I can tell that he likes the staff although he cannot tell me himself. I find that the Managers, and all the various staff members are always very helpful and friendly. If I have a
concern I can easily speak to them and it is sorted out straight away. I looked at many care homes before my husband went into nursing care and this was one of the best ones that I could find. The whole home is kept very tidy and clean and has a lovely welcoming feeling. Having my husband at Manorhey gives me peace of mind. I know that he is being looked after well, and he seems very happy and contented there.
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to review Manorhey, I am very pleased that your husband is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To…read more
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Review from Teresa R (Next of Kin) published on 22 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring and compassionate staff. They are approachable if I have a concern about something Cleanliness is first class. The home has a family feel to it. Residents are cared for in a caring and dignified manner. Nothing is too much trouble
Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre
Thank you so much for taking the time out to leave Manorhey such a kind review. To read such a positive comments is very rewarding, and I am sure this will also help others who find themselves in a…read more
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Current Review Score: 9.9 (9.879)

Overview of Review Score

The Review Score of 9.9 (9.879) out of 10 for Manorhey Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.879 for Manorhey Care Centre is calculated as follows: ( (395 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 445 Ratings = 4.879
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manorhey Care Centre is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6, which has been reached with 37 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Natalie

Natalie Kavanagh

Job Title: Home Manager

Hi, my name is Natalie, I am the Home Manager of Manorhey. I am new to my post and I have been fortunate to have worked at Manorhey since its establishment in 2010.


It has been a pleasure providing care for the local community for the past 14 years and working alongside the NHS Trafford council and wider multi-disciplinary team.


Our purpose is to be a positive inspiration and influence for the people we work with, live with and support.

Frequently Asked Questions about Manorhey Care Centre

What types of Care is Manorhey Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manorhey Care Centre have?

There are 83 Single Rooms.

What are the Facilities & Services at Manorhey Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manorhey Care Centre to the centre of Manchester?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manorhey Care Centre to verify any information. View our terms and conditions. Manorhey Care Centre has an Enhanced Service - more info.