Manorhey Care Centre

My wife was accepted into the Manorhey Care Home on 5th November direct from hospital after a nasty fall down the stairs. She is looked after by excellent staff who have settled her in very nicely and she is very happy and contented there. She is in very good hands and though I miss her company desperately, I now know that she is in safe hands.

My brother has severe Alzheimer's and has been a resident at Manorhey Care Centre for several years. Thankfully staff are very caring, compassionate and knowledgeable - always doing their best to reassure my brother. When I’ve visited I am always made to feel welcome and never a nuisance! Video calls to my brother are available and I’ve found staff do everything they can to make things easy.

Since arriving, she has brought the Manorhey back to the standard of where it should be, which is a very well run care home. Due to the pandemic, I have not been able to meet her in person but I have communicated with her on the telephone. I think she is doing a fantastic job and I would highly recommend the Manorhey Care Home to anyone who is looking for a care home. The Manorhey is now back on track and has again become a caring and friendly place once again. Thank you to the manager and all the staff for all your hard work, you are making my sister a lot happier and I am sure all the residents now feel the same. Thank you.

My mother-in-law was admitted to Manorhey as a discharge to assess following a hospital admission during the COVID-19 crisis. Sadly she deteriorated very suddenly and was not expected to live. The staff enabled family members to visit to say their goodbyes. As a family, we observed excellent, gentle and outstanding care to our mother, but the care to ourselves was outstanding. They were compassionate, understanding and generous and exceeded our expectations in every way.

My mum has been at Manorhey for nearly 10-years. The care, love and support given is outstanding for both my mum and my family. Everyone I came in contact with was always helpful and understanding. They all were a credit to this profession. The surroundings are luxurious and spotlessly clean. I would highly recommend to anyone looking for dementia care.

Thank you to you all.

The friend I visited regularly at all times of the day, was very comfortable, always clean, washed and dressed in freshly laundered nighties and clothes. There were no unpleasant smells in any of the day rooms or bedrooms. Any issues I had over care needs were always addressed to my satisfaction and the staff were caring and helpful. Always.

My wife was a resident at Manorhey Care Home from May 2018 to April 2019. In that time I was very impressed with the care given and also pleased with the overall standard and the facilities.

Cannot praise them highly enough.

Prior to going to Manorhey Care Centre my husband was in hospital for a few weeks and was not allowed to get out of bed (due to a 'balance' problem and was prone to falling) therefore, he lost use in his legs and arms. Since being in Manorhey Care Centre (which took a while to settle in) he is happier, talking more, is being taken out of his room to join in activities in the lounge, eat at a table in the dining room and feed himself. All of this is due to the caring and friendly staff.

A home that cares for the residents and their families. Although there have been some issues in the past, they have worked hard to rectify these.

Special pureed diet and thickened drinks provided. A few issues but management are always keen to address those.

All the staff were very caring and professional so thank you from the bottom of my heart.