
They are an amazing bunch of people and we are so lucky to have found them.Sinead K(Daughter of Resident/Service User)



They are an amazing bunch of people and we are so lucky to have found them.Sinead K(Daughter of Resident/Service User)



Manorhey is an expertly designed, purpose-built care facility in Urmston which offers residential, nursing and dementia care.
The warm and welcoming home provides a number of communal lounges as well a library, cinema room and dining room. The single occupancy bedrooms come fully furnished and with en-suite wet rooms.
The comprehensive range of care options ensures staff meet the changing needs of residents. This means that it is unlikely that...
Care Provided by Manorhey Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
The price(s) shown are provided by the care home. Contact Manorhey Care Centre for full pricing details and T&Cs.
Contact Manorhey Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Maria Mallaband Care Group Ltd
- Private Owned
Person in charge
- Natalie Kavanagh(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Manorhey Care Centre Reviews (91)
Manorhey Care Centre has a Review Score of 9.9 (9.858) out of 10, based on 45 reviews in the last 2 years.
Over all time Manorhey Care Centre has 91 reviews.
I am pleased to be able to visit my wife inside Manorhay Care Centre. The staff are all friendly and helpful when I visit. I was fortunate to be invited to have Valentine's lunch with my wife and enjoyed a lovely meal and afternoon tea.
Hope to be able to have a run out with my husband but the last year have enjoyed the garden. It's possible the rooms are due for decorating.
Very welcoming exterior. All members of staff/managers I spoke to are friendly (yet professional) and knowledgeable of the care home. Nothing is too much trouble. The building itself was spotless and everything well sign posted and well laid out. There was evidence of the carers being caring and kind to residents and friendly to visitors.
Excellent staff, very happy.
I am very happy and I feel at ease now knowing my dad is in safe and good hands. Staff are on the ball, Dad is better fed and looked after here than at his own home. It's a warm place, I hope Dad also likes it! I want to thank everyone for their hard work in this pandemic too, it must be so tough. The care is extremely good and staff update me all the time.
The team at Manorhey have always been very supportive of my mum's care and development while there. She entered at the start of the covid pandemic so it was not the easiest transition. Despite that, they have made a lot of efforts to help with socially distanced visits (with full-on PPE) and assist with delivery of personal effects, her mobile and making calls, meals, clothing and much more.
The attitude of all the care staff is exemplary and it's clear they love what they do. This has stood out amongst everything else as most important to me. We all know that the care business is not the easiest in the world and people underestimate what it takes to provide care for the sick and elderly round the clock.
The setting seems really modern and the rooms people have are much more spacious than others I have seen so with some personal detailing, people can make a space for themselves that feels homely.So I am rather impressed with everything.
My aunt was a resident at Manorhey from March until she passed away in July 2021. During the time she was there, she was treated with kindness and compassion. Manorhey is bright and modern, recently decorated and my aunt always said that she enjoyed her meals. The activities team work very hard to keep the residents occupied and entertained. During my aunt's final days we were kept fully informed of her health. I would especially like to mention the friendly admin officer and the three members of staff who were closely involved in her care.
The management, admin, carers, hospitality, cleaning, and maintenance staff have all been extremely professional.
I am sure my cousin will be very happy here. A good start so far. Thank you, everyone.
The staff are always very friendly and helpful. Mum is well looked after and the home is always clean and comfortable.
My mother moved into Manorhay a couple of years ago. It took a little time for her to settled in but the staff have been excellent with her. She has her regular carers who know her routine which helps tremendously and is now settled giving me peace of mind.
Everyone is very friendly and helpful. Mum is looked after very well, which gives me peace of mind. Been very difficult not being able to visit due to the pandemic, but felt she was safe and cared for.
Frequent essential visits to my dad, who is sadly reaching the end of life stage of this cruel illness have been emotionally difficult for my mum and myself. The staff, from the caring and welcoming receptionist to the attentive carers, the friendly cleaning staff and the supportive admin and management teams have all been brilliant and made our experience a little less harrowing. We are thankful and appreciate them all.
Very happy with the care and attention given to my mum and Manorhey. Everyone is very respectful to mum and help her to be as independent as possible whilst offering help whenever needed. The staff understand that mums dementia can sometimes cause changes in her friendliness, they never take offence and understand she is always well presented, washed and dressed nicely.
I was unable to complete all the ratings because from the day my father went into the home there was the lockdown. The only downside to the home was not very good communication with my father by telephone, and when I did call it was very noisy in the area where he was able to talk. There was a time when things were going missing from his room, which was found eventually. It was quite stressful at this time. I never got to see his room to be able to look for items. My father died on 20th January 2021.
It was just over a year ago that Mum was diagnosed with vascular dementia, at that time Mum was struggling a little with memory but still very active. Mum was still working, she went to church, and she was a frequent visitor to the bingo with her friends. Then Covid 19 struck and closed down all of Mum's social activities, she was furloughed from work. This had a dramatic effect on Mum's mental health, she became more anxious, more confused and struggled with day to day living cumulating in Mum wondering from her home on regular occasions.
In December 2020 Mum moved to Manorhey Care Home, a decision that was hard to make, but one that I did make because I believed that Mum's health and safety was a priority. WOW! What a difference 8 weeks have made, Mum seems to be enjoying her life again, she has a smile on her face, she has a glint in her eye. Your team celebrated her birthday in style. Thanks for making a difference.
My father has been a resident at Manorhey for some years. He has Alzheimer’s disease. The specialist dementia care has been really good and he is content and comfortable there. The staff team know him well and offer personalised care for his needs. They have been able to notice any small deterioration in his condition and pass that on to us. I have seen him once during lockdown but have had cards, photos and videos of him to keep in touch. I would recommend the specialist dementia care highly.
I cannot thank the team at the Manorhey enough for their care and dedication in looking after my dad. Since arriving in November 2020, the team have helped him settle in and provided support for him and our family. I would definitely recommend the Manorhey.
My Mum was discharged from hospital in July 2020 and went to Manorhey until her death of advanced dementia in December 2020. The care that she was provided with was excellent and gave me great comfort and reassurance that she was being looked after with care and dignity in her final few months. How the staff interacted with me was also excellent and never too busy to speak to me or keep me informed.
My wife was accepted into the Manorhey Care Home on 5th November direct from hospital after a nasty fall down the stairs. She is looked after by excellent staff who have settled her in very nicely and she is very happy and contented there. She is in very good hands and though I miss her company desperately, I now know that she is in safe hands.
My brother has severe Alzheimer's and has been a resident at Manorhey Care Centre for several years. Thankfully staff are very caring, compassionate and knowledgeable - always doing their best to reassure my brother. When I’ve visited I am always made to feel welcome and never a nuisance! Video calls to my brother are available and I’ve found staff do everything they can to make things easy.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 16 Oct 2024
We are excited to share that our Home has been named as a finalist for the Care Home of the Year Award in this year's National Care Awards! ?? Good...
There are no upcoming events for Manorhey Care Centre.
Awards / Recognitions (3)
- 28 Feb 2019Recipient: Maria Mallaband Care Group Ltd
- 01 Apr 2017Recipient: Maria Mallaband Care Group Ltd
- 15 Feb 2016Recipient: Maria Mallaband Care Group Ltd
Meet the Team (1)

Hi, my name is Natalie, I am the Home Manager of Manorhey. I am new to my post and I have been fortunate to have worked at Manorhey since its establishment in 2010.
It has been a pleasure providing care for the local community for the past 14 years and working alongside the NHS Trafford council and wider multi-disciplinary team.
Our purpose is to be a positive inspiration and influence for the people we work with, live with and support.
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