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Manorhey Care Centre

130 Stretford Road, Urmston, Manchester, Greater Manchester M41 9LT
Maria Mallaband Care Group Ltd Logo
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Manorhey Care Centre logo
They are an amazing bunch of people and we are so lucky to have found them.Sinead K(Daughter of Resident/Service User)
Manorhey Care Centre, Manchester
Manorhey Care Centre, Manchester
Manorhey Care Centre, Manchester

Manorhey is an expertly designed, purpose-built care facility in Urmston which offers residential, nursing and dementia care.

The warm and welcoming home provides a number of communal lounges as well a library, cinema room and dining room. The single occupancy bedrooms come fully furnished and with en-suite wet rooms.

The comprehensive range of care options ensures staff meet the changing needs of residents. This means that it is unlikely that...  

Care Provided by Manorhey Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 83 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A
Residential Dementia CareFrom £1,600N/A
Nursing CareFrom £1,754N/A
Nursing Dementia CareFrom £1,854N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Manorhey Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Natalie Kavanagh(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2020
  • Last Refurbishment: -1
  • Number of floors: 3

Room Information

  • Single Rooms (83)
  • Single Rooms with ensuite Wet Room (83)

Visiting

  • No restriction on visiting hours.

Parking

  • On site parking available.

Manorhey Care Centre Reviews (91)

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9.9

Manorhey Care Centre has a Review Score of 9.9 (9.858) out of 10, based on 45 reviews in the last 2 years. Over all time Manorhey Care Centre has 91 reviews.

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Showing 91 reviews matching selected criteria
Review from C N (Niece of Resident) published on 28 October 2025 Submitted via Postal Card
Overall Experience

Excellent facilities and exceptional staff. All staff from management to janitorial are friendly and helpful. Nothing is too much trouble in ensuring their residents are kept well and happy. My uncle was really happy here and knew every member of staff by name, he was really cared for here.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review from M O (Daughter of Resident) published on 22 October 2025 Submitted via Website
Overall Experience

My mum has been a resident at Manorhey Care Centre since July. Mum is very well cared for, happy and settled. The staff are wonderful, they are very welcoming, kind and supportive, nothing is too much trouble. The facilities are excellent. Her room is lovely and private. There are always lots of activities for the residents to engage in. I would recommend Manorhey Care Centre to everyone.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.

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Review from A B (Daughter of Resident) published on 23 September 2025 Submitted via Website
Overall Experience

My mum has been resident at Manorhey Care Centre for a while - she is very happy there. The Staff are all very welcoming, friendly, respectful and supportive. Thank you to everyone at Manorhey for all the care and attention they give.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for the lovely review of Manorhey, A. It will be great to be able to share these reviews with our staff, who take the utmost pride in offering the best care possible and thank you to yourself for always helping out with events and becoming part of our Manorhey Family.

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Review from M C (Daughter of Resident) published on 22 August 2025 Submitted via Website
Overall Experience

Manorhey care home has been taking exceptional care of my mother, providing her with a warm and supportive environment. The staff are truly amazing, showing compassion and kindness in every interaction. They go above and beyond to ensure the residents' needs are met, and their dedication is evident in the way they care for each individual. The activities offered at Manorhey are also fantastic, providing a range of fun and engaging experiences that cater to different interests and abilities. From arts and crafts to live music and entertainment, there's always something happening to bring joy and stimulation to the residents. The staff's passion and commitment to delivering high-quality care make Manorhey a wonderful place for my mother to call home.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to leave such a positive review. We are all so very happy that Mum is enjoying her stay at Manorhey and your opinions not only on the staff but the facility including activities, and the overall package of care that we offer is wonderful. We strive for excellence and feedback likes yours shows that we are achieving this, thank you.

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Review from Sinead K (Daughter of Resident) published on 22 August 2025 Submitted via Website
Overall Experience
I could not recommend this care home enough. My dad has been in here for a couple of years the support and the care we get from the staff through the bad times is amazing. They are always there not just for my dad but for us as a family.
The moment you walk through the door, you are always greeted with a warm welcome and just walking through the corridor everybody acknowledges you and always has a smile

My dad is always clean and his room is too. They are an amazing bunch of people and we are so lucky to have found them.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

It is a pleasure to read this feedback from you, we are delighted that not only does Dad receive an excellent package of care, but yourself and family are made to feel very welcome. It is great to hear that staff are attentive to everybody's needs, so thank you.

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Review from P P (Daughter of Resident) published on 6 June 2025 Submitted via Website
Overall Experience

Manorhey Care home is an excellent home, great support and care from all the staff. Look after all mum's Care needs and are wonderful with mum. The facilities are excellent and the activities team keep the residents entertained and excellent Events are offered to residents to attend. The admin team are approachable with any queries/questions you have. Reception staff are so helpful and polite. Mum's room is lovely and private with her own bathroom, kept very clean by the staff. You can ask for a look around the home. Excellent care & services.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your Mum is receiving an excellent standard of care and that all staff remain attentive to your mum's and family's needs. We pride ourselves on the care offered in a clean...  

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Review from David T (Son of Resident) published on 6 June 2025 Submitted via Website
Overall Experience
Our mum has been in Manor Hey for over 4 years now and she is extremely well looked after. The management has recently been extremely helpful and supportive whilst we have been dealing with the council on finance issues.

The care staff deserve all the praise they receive. They are all caring and conscientious but special mention to three staff members in particular for being near perfect.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your loved one is receiving an excellent standard of care and that all staff remain attentive to Residents and family's needs. We pride ourselves on the care offered in a clean...  

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Review from Janet G (Sister of Resident) published on 24 April 2025 Submitted via Website
Overall Experience
Manorhey care centre has looked after my brother since July last year. They have supported him clinically and holistically ensuring that his views are always considered.
They have settled him into residential care when he was less accepting of a formal care setting, which has relieved our family greatly.
He reports that he likes the staff; he says they take time to chat to him about his likes and dislikes and more generally his interests. He says he feels safe, supported and listened to.
From my point of view, I can't believe my brother has settled so well. He can be tricky, not always recognising his limitations. But he's been won over by the person centred care given at Manorhey.

Thank you so much from me and my family, knowing that our relative is living in such a caring and supportive environment means that we can enjoy good quality time with him when we visit.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, I am very pleased that your brother is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help...  

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Review from G S (Husband of Resident) published on 23 April 2025 Submitted via Postal Card
Overall Experience
A very pleasant experience.

Warm and friendly staff. I had to ask on occasions for help and that was no trouble at all. I cant fill all boxes as no experience of category.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, I am very pleased that you and your loved one have had a pleasant experience with us. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others who find themselves in a similar position when seeking full time care for a family member. Greatly received, thank you.

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Review from Paula S (Daughter of Resident) published on 23 April 2025 Submitted via Website
Overall Experience

My mum has been in Manorhey for just over 2 years now and she has been so well cared for even she has been horrible to the staff (she has dementia). Nothing is ever too much for the staff, they are all so happy and cheerful even enquiring about other members of our family. Would highly recommend Manorhey to everyone.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others...  

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Review from Teresa R (Next of Kin) published on 22 April 2025 Submitted via Website
Overall Experience

Very caring and compassionate staff. They are approachable if I have a concern about something Cleanliness is first class. The home has a family feel to it. Residents are cared for in a caring and dignified manner. Nothing is too much trouble

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to leave Manorhey such a kind review. To read such a positive comments is very rewarding, and I am sure this will also help others who find themselves in a similar position when seeking full time care for a family member. Greatly received, thank you.

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Review from A M (Wife of Resident) published on 22 April 2025 Submitted via Website
Overall Experience

My husband has been a resident at Manorhey Care Home for about six years. He seems quite happy and contented there, and I can tell that he likes the staff although he cannot tell me himself. I find that the Managers, and all the various staff members are always very helpful and friendly. If I have a concern I can easily speak to them and it is sorted out straight away. I looked at many care homes before my husband went into nursing care and this was one of the best ones that I could find. The whole home is kept very tidy and clean and has a lovely welcoming feeling. Having my husband at Manorhey gives me peace of mind. I know that he is being looked after well, and he seems very happy and contented there.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, I am very pleased that your husband is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help...  

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Review from P M (Son of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
My mother has been a Manorhey care resident for over two years.
Initially this was a difficult time for Mum and all the family. As a family we cared for Mum at her home for as long as we could but her needs got increasingly difficult to deal with and sadly we had to make the decision to put her in a care home.
At first it was a learning curve for all of us and Mum, getting to know the staff and the staff getting to know us and Mum as well and how everything works.
It's taken Mum a long time to settle down especially because of her Alzheimer's but I think she has now.

I think I'm speaking for all the family when I say the overall experience of the care Mum has received and the quality of care and staff at Manorhey has been excellent.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mother is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help...  

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Review from J R (Daughter of Resident) published on 22 April 2025 Submitted via Website
Overall Experience
Manorhey provides good quality care. My mum is very well looked after. The staff are aware of her needs and will call if there are any changes in her health. I visit regularly and there are always activities for the residents which, is shared in the monthly

newsletter. There is always someone popping by with a cup of tea or doing a comfort check. I am very happy with the care my mum receives. Thank you.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others...  

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Review from Susan F (Daughter of Resident) published on 22 April 2025 Submitted via Website
Overall Experience

My mum has been in Manorhey for 8 months now and she couldn't receive better care. She is bed bound but kept clean and comfortable which is so important to her family. The nurses and carers are very kind and patient and management are always there to answer any questions. Excellent.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, we will pass your kind words onto the wider team, as this is much appreciated.

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Review from David L (Son of Resident) published on 27 March 2025 Submitted via Website
Overall Experience
My dad was transferred into the Manor Hay care home in November 2024 on end of life care. As his son I dealt with the manager together with someone in admin and the lady on reception and all were outstanding . I also spoke regularly with the nursing staff and care staff who again were all magnificent keeping me updated with my dads deteriorating health and the care they were providing.
I could see that he was receiving excellent care and all his needs were being attended to with care and understanding.
My dad finally passed in February and again as a family we received the utmost respect and sympathy from all the staff.

I could not have wished for a better care/nursing home for my dad to end his days.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you so much for your excellent review of the Manorhey Care Centre and I am so pleased to know that Dad received a very good standard of Palliative care. We understand this is a terribly difficult time for the family and extremely grateful for the time you have taken to supply such a positive review. Dad and yourselves are missed by all, good health and happiness for the future.

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Review from Sue H (Daughter of Resident) published on 5 March 2025 Submitted via Website
Overall Experience
My mother spent the last 3 years of her life at Manorhey and sadly passed last week.
The care she received at Manorhey throughout her whole time there was excellent.
My mum didn't really leave her room or mix in any of the communal areas, so I didn't really have contact with much of the home or activities. That said, staff worked hard to encourage her to access what was offered.
The staff were always friendly and compassionate.

During my mum's end of life care, the staff looked after us (my brother and I) with such care. Nothing was too much trouble.

Reply from Katrina Hay, Regional Director at Manorhey Care Centre

Thank you so much for taking the time out to review Manorhey, especially during such a difficult time for yourself and Brother. Mum truly was a pleasure, and I am delighted to hear that the care she received including the compassion shown to yourselves was to such a high standard. Reviews like this...  

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Review from B E (Son of Resident) published on 26 February 2025 Submitted via Website
Overall Experience

My dear Mum passed away at Manorhey Care Centre on Friday 7th February 2025. She had been a resident there for very nearly three years. In all of that time, Mum had become well-known to very many of the team there, including nurses, carers, domestics, reception staff, and managers. I can say without a doubt that Mum experienced nothing but kindness, gentleness and compassion from everyone she encountered. I visited as often as I could. My sister visited too. On every visit, we could see that Manorhey Care Centre had been a good choice for Mum's ongoing care. It is a lovely establishment and we are grateful for the loving care Mum received there. The facilities are all of high quality. Residents' rooms are comfortable and spacious and kept clean and heated. But, it is the quality of the staff working at Manorhey Care Centre that, I believe, sets it head-and-shoulders above others. Everyone I met during my many visits showed so much love and kindness to Mum. I cannot thank them enough.

Reply from Katrina Hay, Regional Director at Manorhey Care Centre

Thank you so much for taking the time to review Manorhey, especially during such a difficult period, and thank you for your very nice positive comments, this really goes a long way in helping others when deciding on a care home for a loved one. Your Mother truly was a pleasure and is missed by so many. Wishing yourselves and family good health and happiness for the future.

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Review from D H (Brother of Resident) published on 10 January 2025 Submitted via Website
Overall Experience

In the few months that my sister was a resident at Manorhey Care Centre she received the best of care from all the staff and was able to develop good relationships with everyone who looked after her. I always felt when I was there that this was such a kind and caring place. Certainly everyone with whom I had any dealings was unfailingly friendly and helpful. Within her physical limitations my sister was able to participate in some of the wide range of activities that the home provided each month. Whenever there were any problems with her health I would always be kept informed, and it was a huge comfort for me to know that everything that could be done for my sister was being done.Thank you to all at Manorhey for being there for my sister during what were to prove the last few months of her life.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you for taking the time to leave such a kind review, we will pass your feedback on to our team as it will be greatly appreciated. It was our pleasure to look after your sister, and we are happy to hear that she enjoyed participating in the activities provided. She will be sadly missed by all here at Manorhey.

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Review from Wayne K (Son of Resident) published on 4 December 2024 Submitted via Website
Overall Experience

I only have praise for Manorhey. This care home was my mum's home for 14 years until she sadly passed away in August this year. Mum was happy here where she developed a fantastic relationship and rapport with the lovely staff who looked after and cared for her throughout the years. Mum loved the entertainment that was on each week and the activities provided from bingo to baking and she loved having her hair done every Thursday by the hairdresser. As for the care provided by the lovely staff it was given in Mum's best interests and with dignity for her which as a family is what you would expect for a loved one, even at times when Mum was poorly, they would phone me and keep me updated on how she was doing until she was back to her old self again. I would like to finish my review by thanking all the staff for looking after my beloved Mum and that I will miss you all. To anyone looking for a care home for their loved one, you will not be disappointed by choosing Manorhey Care Centre.

Reply from Natalie Kavanagh, Home Manager at Manorhey Care Centre

Thank you for your very kind review, it was a pleasure to care for Mum for 14 years, and she will remain sadly missed by all. It is always nice to hear such positive feedback, as this also goes a long way in helping other families like yourself who find themselves in a very difficult position when...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 16 Oct 2024

    We are excited to share that our Home has been named as a finalist for the Care Home of the Year Award in this year's National Care Awards! ?? Good...

Upcoming Events

There are no upcoming events for Manorhey Care Centre.

Awards / Recognitions (3)

Meet the Team (1)

Natalie Kavanagh
Natalie KavanaghJob Title:Home Manager

Hi, my name is Natalie, I am the Home Manager of Manorhey. I am new to my post and I have been fortunate to have worked at Manorhey since its establishment in 2010.

It has been a pleasure providing care for the local community for the past 14 years and working alongside the NHS Trafford council and wider multi-disciplinary team.

Our purpose is to be a positive inspiration and influence for the people we work with, live with and support.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manorhey Care Centre to verify any information. View our terms and conditions. Manorhey Care Centre has an Enhanced Service -more info.