






Manorhey is an expertly designed, purpose-built care facility in Urmston which offers residential, nursing and dementia care.
The warm and welcoming home provides a number of communal lounges as well a library, cinema room and dining room. The single occupancy bedrooms come fully furnished and with en-suite wet rooms.
The comprehensive range of care options ensures staff meet the changing needs of residents. This means that it is unlikely that...
Care Provided by Manorhey Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Contact Manorhey Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Natalie Kavanagh (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Last Refurbishment: -1
- Number of floors: 3
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Visiting
- No restriction on visiting hours.
Parking
- On site parking available.
Manorhey Care Centre Reviews (93)
Manorhey Care Centre has a Review Score of 9.8 (9.839) out of 10, based on 45 reviews in the last 2 years.
Over all time Manorhey Care Centre has 93 reviews.
The Manorhey Care Home is a happy, safe, caring environment for the elderly to live in. Whenever we visit, we are always made to feel welcome. For our loved ones living in the Manorhey they feel safe, comfortable, loved and well cared for. All the staff are lovely and nothing is too much trouble. A first-class care home, giving first-class care and attention.
Thank you for taking the time to review Manorhey especially during such a difficult time for yourself and family. It is so good to hear you feel welcome as Manorhey prides itself on the homely feeling as well as staff attentiveness, so thank you.
Excellent care provided. Very warm atmosphere. Treated like part of one big family. Amazing care especially towards end of life. Would highly recommend. Staff treat resident with care, compassion and respect. Activities for patients who want/are able to join in. Always lots of staff around to combat loneliness.
Thank you so much for taking the time out to review Manorhey, and I am very pleased to hear such positive feedback, especially as you said when a person reaches the end-of-life pathway which is crucial in the overall delivery of Palliative care. He will be sadly missed by all and was very well liked and thought of. Thank you, so much, and good health, and happiness, for the future.
Excellent facilities and exceptional staff. All staff from management to janitorial are friendly and helpful. Nothing is too much trouble in ensuring their residents are kept well and happy. My uncle was really happy here and knew every member of staff by name, he was really cared for here.
We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.
My mum has been a resident at Manorhey Care Centre since July. Mum is very well cared for, happy and settled. The staff are wonderful, they are very welcoming, kind and supportive, nothing is too much trouble. The facilities are excellent. Her room is lovely and private. There are always lots of activities for the residents to engage in. I would recommend Manorhey Care Centre to everyone.
We appreciate you taking the time to share your positive comments regarding Manorhey and our team. We are glad your experience reflects the high standards of quality care we hold ourselves to here at Maria Mallaband Care Group.
My mum has been resident at Manorhey Care Centre for a while - she is very happy there. The Staff are all very welcoming, friendly, respectful and supportive. Thank you to everyone at Manorhey for all the care and attention they give.
Thank you so much for the lovely review of Manorhey, A. It will be great to be able to share these reviews with our staff, who take the utmost pride in offering the best care possible and thank you to yourself for always helping out with events and becoming part of our Manorhey Family.
Manorhey care home has been taking exceptional care of my mother, providing her with a warm and supportive environment. The staff are truly amazing, showing compassion and kindness in every interaction. They go above and beyond to ensure the residents' needs are met, and their dedication is evident in the way they care for each individual. The activities offered at Manorhey are also fantastic, providing a range of fun and engaging experiences that cater to different interests and abilities. From arts and crafts to live music and entertainment, there's always something happening to bring joy and stimulation to the residents. The staff's passion and commitment to delivering high-quality care make Manorhey a wonderful place for my mother to call home.
Thank you so much for taking the time out to leave such a positive review. We are all so very happy that Mum is enjoying her stay at Manorhey and your opinions not only on the staff but the facility including activities, and the overall package of care that we offer is wonderful. We strive for excellence and feedback likes yours shows that we are achieving this, thank you.
The moment you walk through the door, you are always greeted with a warm welcome and just walking through the corridor everybody acknowledges you and always has a smile
My dad is always clean and his room is too. They are an amazing bunch of people and we are so lucky to have found them.
It is a pleasure to read this feedback from you, we are delighted that not only does Dad receive an excellent package of care, but yourself and family are made to feel very welcome. It is great to hear that staff are attentive to everybody's needs, so thank you.
Manorhey Care home is an excellent home, great support and care from all the staff. Look after all mum's Care needs and are wonderful with mum. The facilities are excellent and the activities team keep the residents entertained and excellent Events are offered to residents to attend. The admin team are approachable with any queries/questions you have. Reception staff are so helpful and polite. Mum's room is lovely and private with her own bathroom, kept very clean by the staff. You can ask for a look around the home. Excellent care & services.
Thank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your Mum is receiving an excellent standard of care and that all staff remain attentive to your mum's and family's needs. We pride ourselves on the care offered in a clean...
The care staff deserve all the praise they receive. They are all caring and conscientious but special mention to three staff members in particular for being near perfect.
Thank you so much for taking the time to publish such a positive review for the Manorhey I am delighted to hear that your loved one is receiving an excellent standard of care and that all staff remain attentive to Residents and family's needs. We pride ourselves on the care offered in a clean...
They have settled him into residential care when he was less accepting of a formal care setting, which has relieved our family greatly.
He reports that he likes the staff; he says they take time to chat to him about his likes and dislikes and more generally his interests. He says he feels safe, supported and listened to.
From my point of view, I can't believe my brother has settled so well. He can be tricky, not always recognising his limitations. But he's been won over by the person centred care given at Manorhey.
Thank you so much from me and my family, knowing that our relative is living in such a caring and supportive environment means that we can enjoy good quality time with him when we visit.
Thank you so much for taking the time out to review Manorhey, I am very pleased that your brother is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help...
Warm and friendly staff. I had to ask on occasions for help and that was no trouble at all. I cant fill all boxes as no experience of category.
Thank you so much for taking the time out to review Manorhey, I am very pleased that you and your loved one have had a pleasant experience with us. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others who find themselves in a similar position when seeking full time care for a family member. Greatly received, thank you.
My mum has been in Manorhey for just over 2 years now and she has been so well cared for even she has been horrible to the staff (she has dementia). Nothing is ever too much for the staff, they are all so happy and cheerful even enquiring about other members of our family. Would highly recommend Manorhey to everyone.
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others...
Very caring and compassionate staff. They are approachable if I have a concern about something Cleanliness is first class. The home has a family feel to it. Residents are cared for in a caring and dignified manner. Nothing is too much trouble
Thank you so much for taking the time out to leave Manorhey such a kind review. To read such a positive comments is very rewarding, and I am sure this will also help others who find themselves in a similar position when seeking full time care for a family member. Greatly received, thank you.
My husband has been a resident at Manorhey Care Home for about six years. He seems quite happy and contented there, and I can tell that he likes the staff although he cannot tell me himself. I find that the Managers, and all the various staff members are always very helpful and friendly. If I have a concern I can easily speak to them and it is sorted out straight away. I looked at many care homes before my husband went into nursing care and this was one of the best ones that I could find. The whole home is kept very tidy and clean and has a lovely welcoming feeling. Having my husband at Manorhey gives me peace of mind. I know that he is being looked after well, and he seems very happy and contented there.
Thank you so much for taking the time out to review Manorhey, I am very pleased that your husband is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help...
Initially this was a difficult time for Mum and all the family. As a family we cared for Mum at her home for as long as we could but her needs got increasingly difficult to deal with and sadly we had to make the decision to put her in a care home.
At first it was a learning curve for all of us and Mum, getting to know the staff and the staff getting to know us and Mum as well and how everything works.
It's taken Mum a long time to settle down especially because of her Alzheimer's but I think she has now.
I think I'm speaking for all the family when I say the overall experience of the care Mum has received and the quality of care and staff at Manorhey has been excellent.
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mother is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help...
newsletter. There is always someone popping by with a cup of tea or doing a comfort check. I am very happy with the care my mum receives. Thank you.
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, and I am sure this will also help others...
My mum has been in Manorhey for 8 months now and she couldn't receive better care. She is bed bound but kept clean and comfortable which is so important to her family. The nurses and carers are very kind and patient and management are always there to answer any questions. Excellent.
Thank you so much for taking the time out to review Manorhey, I am very pleased that your Mum is receiving an excellent standard of care, that Manorhey staff prides themselves on providing. To read such a positive review and recommendation is very rewarding, we will pass your kind words onto the wider team, as this is much appreciated.
I could see that he was receiving excellent care and all his needs were being attended to with care and understanding.
My dad finally passed in February and again as a family we received the utmost respect and sympathy from all the staff.
I could not have wished for a better care/nursing home for my dad to end his days.
Thank you so much for your excellent review of the Manorhey Care Centre and I am so pleased to know that Dad received a very good standard of Palliative care. We understand this is a terribly difficult time for the family and extremely grateful for the time you have taken to supply such a positive review. Dad and yourselves are missed by all, good health and happiness for the future.
The care she received at Manorhey throughout her whole time there was excellent.
My mum didn't really leave her room or mix in any of the communal areas, so I didn't really have contact with much of the home or activities. That said, staff worked hard to encourage her to access what was offered.
The staff were always friendly and compassionate.
During my mum's end of life care, the staff looked after us (my brother and I) with such care. Nothing was too much trouble.
Thank you so much for taking the time out to review Manorhey, especially during such a difficult time for yourself and Brother. Mum truly was a pleasure, and I am delighted to hear that the care she received including the compassion shown to yourselves was to such a high standard. Reviews like this...
My dear Mum passed away at Manorhey Care Centre on Friday 7th February 2025. She had been a resident there for very nearly three years. In all of that time, Mum had become well-known to very many of the team there, including nurses, carers, domestics, reception staff, and managers. I can say without a doubt that Mum experienced nothing but kindness, gentleness and compassion from everyone she encountered. I visited as often as I could. My sister visited too. On every visit, we could see that Manorhey Care Centre had been a good choice for Mum's ongoing care. It is a lovely establishment and we are grateful for the loving care Mum received there. The facilities are all of high quality. Residents' rooms are comfortable and spacious and kept clean and heated. But, it is the quality of the staff working at Manorhey Care Centre that, I believe, sets it head-and-shoulders above others. Everyone I met during my many visits showed so much love and kindness to Mum. I cannot thank them enough.
Thank you so much for taking the time to review Manorhey, especially during such a difficult period, and thank you for your very nice positive comments, this really goes a long way in helping others when deciding on a care home for a loved one. Your Mother truly was a pleasure and is missed by so many. Wishing yourselves and family good health and happiness for the future.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Manorhey Care Centre.
There are no upcoming events for Manorhey Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Manorhey Care Centre.
Accreditations
There are no accreditations posted yet for Manorhey Care Centre.
Meet the Team (1)

Hi, my name is Natalie, I am the Home Manager of Manorhey. I am new to my post and I have been fortunate to have worked at Manorhey since its establishment in 2010.
It has been a pleasure providing care for the local community for the past 14 years and working alongside the NHS Trafford council and wider multi-disciplinary team.
Our purpose is to be a positive inspiration and influence for the people we work with, live with and support.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manorhey Care Centre to verify any information. View our terms and conditions. Manorhey Care Centre has an Enhanced Service -more info.