






Welcome to York House Care Home in Dewsbury, West Yorkshire
The devoted and compassionate team care for Residents living with a range of needs, including dementia.
York House has a warm, friendly atmosphere where residents are immediately welcomed into the home life and will find plenty of things to enjoy.
York House's commitment to person-centred care puts residents at the heart of everything they do. Working in partnership with every resident and...
Care Provided by York House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact York House for full pricing details and T&Cs.
Contact York House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Emma White (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (36)
Visiting
- Visitors welcome anytime.
Parking
- Free on-site parking.
York House Reviews (42)
York House has a Review Score of 9.2 (9.207) out of 10, based on 11 reviews in the last 2 years.
Over all time York House has 42 reviews.
Overall experience good clean home. Lovely staff, very helpful nothing too much trouble.
Thank you for taking the time to review our home .
Our mum recently moved to York House three months ago. Mum has settled so well. We feel reassured that mum is safe and being cared for. She has a lovely room she where was encouraged to bring some of her belongings, pictures own tv and chair. The manager is amazing, so approachable all the staff have good relationships with residents always lots of interaction with everyone mum enjoys the food and there is always some activities going on. Mum is happy and her daughters are very happy. We feel she is in a fantastic residence.
Many thanks for taking the time to review our home . We are delighted at how Mum has setlled in and the fact that the care provided is giving your family peace of mind . Your kind words are greatly appreciated and I will of course share them with the York House family .
Mum settled in really well. Seems content and happy with her room. The staff are very friendly and helpful and chat with the residents regularly. All in all we are very happy that we were able to find a room for her here.
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with the York House team
My step dad was in there from February and had 5 falls and 3 times ended up with hospital admission, the first time he was admitted to hospital the staff didnt inform family. They did nothing to lower the risks of him falling out of bed, We asked for a bed rail assessment doing in September but this was refused. Management clearly don't care about residents health and safety.
Finally After his final admission to hospital in December 2025 after falling out of bed again he never returned to this shambles they call a care home.
We are very sorry to hear that you feel your expectations were not met in relation to your stepfather's care. We understand how...
First class care for my mother the staff are fantastic dealing with her. It is a great comfort to me knowing she is well looked after and safe. Can't thank them enough.
Thank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course sahre them with the York House family .
Our mother was in Yorkhouse for the last five years. The staff have been fantastic looking after her. The staff have always been welcoming and friendly. Her room was always spotless cleaned every day. The food is excellent with a wide choice. A touch of paint would be welcomed for five stars
Thank you for taking the time to review our home , your kind words and decoration comment are greatly appreciated and I will of course pass them on to the York House family .
I would be happier if I could go to bed early right after my tea. As I have to wait til the girls have done the washing up and I know there are more than me wanting attention before bed. Overall everything is very good, kind and understandng. The agency workers are very good. My only wiah is that they would make the tea weaker it is too strong as I don't take milk. Our activities lady is very good and has a good listening ear is we need to talk.
Thank you for taking the time to review our home . I will speak directly with the Home Manager to make sure that she receives your suggestions . Thanks again for recognising the great service the York House team provide.
All staff are excellent and my mum is settled and happy. I find a lot of comfort knowing she is safe and looked after. York House should be very proud. Thank you very much xx
Thank you for taking the time to review our home . It is a pleasure to care for your Mum ,we are delighted that she has settled in well and given you peace of mind that she is safe and well cared for . Your kind words are greatly appreciated and I will of course pass them onto the team.
For the last three months I've been in two care homes, both very good to me.
Many thanks for choosing York House for your care and taking the time to review our home. I will of course pass on your kind words to the team.
My husband has been here for over 6 months. He is overall good. My concerns are - No activities and no interaction. I visit regularly at different times and nothing is done for entertainment. They sit around bored with only the TV. Other homes have something happening (like disco dancing, old songs) most days.
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. I have spoken with the manager regarding the points raised and she will be more than happy to talk through it with you at your next visit. Your comments are greatly appreciated and I will of course pass them on to the York House team.
I cannot fault anything. Friendly, helpful and really made my mum feel welcome and at home. The manager is knowledgeable, and the colleagues are well-trained and capable, they keep us well-informed. I feel like my mother is getting excellent care, and I am confident with my mum living there; I feel at ease. They certainly go "above and beyond".
Many thanks for taking the time to review our home. It is a pleasure to care for your mum, and we are delighted at how she has settled in. Your kind words are greatly appreciated, and I will, of course, pass them on to the York House family.
We have found York House care home such a warm and friendly place. The care given is first class. Care staff are exemplary and are so kind and always give the care in a dignified manner. We as a family are so happy that she is settled and can’t praise them enough. All staff are a credit to the home. They go above and beyond. Thank you.
Many thanks for taking the time to review our home. It is a pleasure to care for your wife and are delighted that you have chosen to recognise this. Your kind words are greatly appreciated and I will, of course, pass them on to the York House family.
I knew the time would come when my husband needed a care home. It was the hardest thing we have done. After a couple of weeks, he settled in fine. The staff are loving and kind. They look after my husband. I know he can sometimes be a handful but with no malice. It is a home-from-home. He enjoys the company of other residents and the staff. I miss him so much.
Many thanks for taking the time to review our home. It is a pleasure to care for your husband, we are delighted at how he has settled in. Your kind words are greatly appreciated and I will, of course, pass them on to the York House family.
Moved my mum here on the 26th of October, me and my sisters can not believe how much Mum is doing so well and looks so much better. It is so homely and friendly. The staff all seem lovely and will help you all they can! My mum had laid in bed for a year at her last home. She has only been at York House for five days, and she is walking aided by the carers and eating in the dining room. The manager and other staff have been so helpful to us.
Dear Deborah, many thanks for taking the time to review our home. It is a pleasure to care for your mum, and we are delighted at how she has settled in. Your kind words are greatly appreciated, and I will, of course, pass them on to the York House family.
The staff are very helpful, they go that extra mile to help, always pleasant. The care they give to the residents is second to none. Always a pleasure to visit, knowing if we have a problem they are there to help.
Dear Anita, many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the York House family.
The care staff are pleasant and I have enjoyed my stay so far.
It is our pleasure to care for you and are delighted that you are enjoying your stay at York House. Your kind words are greatly appreciated and I will of course pass them on to the York House family.
Not in a long time have I seen my mum so alert and happy. Keep up the good work. The staff find time to talk to visitors, as well as doing their job with a smile on their face, and a good time is had by all.
Many thanks for taking the time to review our home. It is a privilege to care for your mum and are delighted at how happy she is. Your kind words are greatly appreciated and I will, of course, pass them on to the York House family.
I enjoyed the activities I took part in and would have liked to have done some more. I enjoyed attending a concert. I enjoyed eating my meals in the dining room with other residents, especially the substantial cooked breakfasts.
I hope that York House will be able to give excellent care and support to its residents for many years to come.
Many thanks for taking the time to review our home. It was our pleasure to care for you. Your kind words are greatly appreciated and I will of course pass them on to the York House family.
When my mum needed 24-hour care and needed to go in a care home, as a daughter it was a very worrying and upsetting time. However, I soon felt differently seeing how the staff and manager were with my mum and other residents. They are genuinely patient and caring, attending to individual needs and just as important, attentive to my mum's need for company, a friendly face and cups of tea! As a visitor it's been nice, as well as seeing my mum, to have a little chit chat and a bit of humour with the carers about my mum. Her room, always tidy and clean, as is York House. I have never had a smell of urine in York House on my visits. I did look at other homes and this wasn't the case with most of them, so that speaks volumes too. My mum isn't a big eater these days but the food looks and smells lovely with homemade cakes and puddings, which my mum enjoys! I couldn't be more genuine in recommending a care home.
Thank you so much for your kind words it was our absolute pleasure to care for your mum and also build friendships with family members too, it was great getting to know you all. Thanks again from all the team at York House.
I visit York House regularly to see my friend. Staff are always very happy and very friendly. The home is very clean and tidy, and my friend says the food is beautiful. The manager has done wonders for the home; they are an excellent team. 10/10.
Good afternoon; I would like to say thank you for taking the time to leave a review for York House; we really appreciate your feedback thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for York House.
There are no upcoming events for York House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for York House.
Accreditations
There are no accreditations posted yet for York House.
Meet the Team (1)

Emma White is the proud Home Manager of York House and has worked at the Dewsbury care home since 2021 and instantly made an impact on the environment and care given at York House.
Emma previously worked at Highfield Care Centre, where she worked as the deputy manager and then Home Manager. Emma has worked within Social Care industry for over 16 years having started as a Care Assistant to managing home of homes of her own. TEmma is very much a people person, outgoing, responsive and supportive. This is apparent from when you first walk into York House. This friendliness is reflected in the care team, all of whom are friendly and helpful, easing the transition into residential care for residents. Emma’s door is always open for everyone, whether staff members, family members or residents, making York House an inclusive and supportive care home.
Outside of work, Emma is married with two daughters and has a little dog. Her weekends are dedicated to family time and going on dog walks in the North Yorkshire Dales.
Frequently Asked Questions about York House
What types of Care is York House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does York House have?
There are 36 Single Rooms.
What are the Facilities & Services at York House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is York House to the centre of Dewsbury?
0.4 mile(s) as the crow flies, distance by road may be significantly further.
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