AVOID, AVOID,AVOID!!!
My step dad was in there from February and had 5 falls and 3 times ended up with hospital admission, the first time he was admitted to hospital the staff didnt inform family. They did nothing to lower the risks of him falling out of bed, We asked for a bed rail assessment
doing in September but this was refused. Management clearly don't care about residents health and safety.
Finally After his final admission to hospital in December 2025 after falling out of bed again he never returned to this shambles they call a care home.
17 November 2025
First class care for my mother the staff are fantastic dealing with her. It is a great comfort to me knowing she is well looked after and safe. Can't thank them enough.
10 November 2025
Our mother was in Yorkhouse for the last five years. The staff have been fantastic looking after her. The staff have always been welcoming and friendly. Her room was always spotless cleaned every day. The food is excellent with a wide choice. A touch of paint would be welcomed for five stars
03 November 2025
I would be happier if I could go to bed early right after my tea. As I have to wait til the girls have done the washing up and I know there are more than me wanting attention before bed. Overall everything is very good, kind and understandng. The agency workers are very good. My only wiah is that
they would make the tea weaker it is too strong as I don't take milk. Our activities lady is very good and has a good listening ear is we need to talk.
04 July 2025
All staff are excellent and my mum is settled and happy. I find a lot of comfort knowing she is safe and looked after. York House should be very proud. Thank you very much xx
31 January 2025
For the last three months I've been in two care homes, both very good to me.
16 October 2024
My husband has been here for over 6 months. He is overall good. My concerns are - No activities and no interaction. I visit regularly at different times and nothing is done for entertainment. They sit around bored with only the TV. Other homes have something happening (like disco dancing, old songs)
most days.
18 September 2024
I cannot fault anything. Friendly, helpful and really made my mum feel welcome and at home. The manager is knowledgeable, and the colleagues are well-trained and capable, they keep us well-informed. I feel like my mother is getting excellent care, and I am confident with my mum living there; I feel
at ease. They certainly go "above and beyond".
18 April 2024
We have found York House care home such a warm and friendly place. The care given is first class. Care staff are exemplary and are so kind and always give the care in a dignified manner. We as a family are so happy that she is settled and can’t praise them enough. All staff are a credit to the home.
They go above and beyond. Thank you.
04 January 2024
I knew the time would come when my husband needed a care home. It was the hardest thing we have done. After a couple of weeks, he settled in fine. The staff are loving and kind. They look after my husband. I know he can sometimes be a handful but with no malice. It is a home-from-home. He enjoys the
company of other residents and the staff. I miss him so much.
10 November 2023
Moved my mum here on the 26th of October, me and my sisters can not believe how much Mum is doing so well and looks so much better. It is so homely and friendly. The staff all seem lovely and will help you all they can! My mum had laid in bed for a year at her last home. She has only been at York
House for five days, and she is walking aided by the carers and eating in the dining room. The manager and other staff have been so helpful to us.
08 August 2023
The staff are very helpful, they go that extra mile to help, always pleasant. The care they give to the residents is second to none. Always a pleasure to visit, knowing if we have a problem they are there to help.
08 August 2023
The care staff are pleasant and I have enjoyed my stay so far.
04 August 2023
Not in a long time have I seen my mum so alert and happy. Keep up the good work. The staff find time to talk to visitors, as well as doing their job with a smile on their face, and a good time is had by all.
10 July 2023
I was in hospital after the arthritis in my knee got worse and before I was due to leave hospital, I was advised that a period of rehab in a home would be beneficial. York House is only about three miles from where I live but I did not know the area where it's situated, a pleasant area that used to
be part of a dairy farm. I found the staff very pleasant to deal with. The cost of the home to those who have to pay is substantial but a lot of carers are needed to look after the residents.
I enjoyed the activities I took part in and would have liked to have done some more. I enjoyed attending a concert. I enjoyed eating my meals in the dining room with other residents, especially the substantial cooked breakfasts.
I hope that York House will be able to give excellent care and support to its residents for many years to come.
26 January 2023
When my mum needed 24-hour care and needed to go in a care home, as a daughter it was a very worrying and upsetting time. However, I soon felt differently seeing how the staff and manager were with my mum and other residents. They are genuinely patient and caring, attending to individual needs and
just as important, attentive to my mum's need for company, a friendly face and cups of tea! As a visitor it's been nice, as well as seeing my mum, to have a little chit chat and a bit of humour with the carers about my mum. Her room, always tidy and clean, as is York House. I have never had a smell of urine in York House on my visits. I did look at other homes and this wasn't the case with most of them, so that speaks volumes too. My mum isn't a big eater these days but the food looks and smells lovely with homemade cakes and puddings, which my mum enjoys! I couldn't be more genuine in recommending a care home.
27 September 2022
I visit York House regularly to see my friend. Staff are always very happy and very friendly. The home is very clean and tidy, and my friend says the food is beautiful. The manager has done wonders for the home; they are an excellent team. 10/10.
14 June 2022
The care home is nice, and the staff are caring.
14 June 2022
A wonderful place. I have been well looked after. The food is beautiful and very well presented. I would recommend to anyone.
14 June 2022
They seem to be a change in overall care. Leadership seems much better and staff appear to be working as a team. My sister says the meat is lovely and tender. The last twice we have been, we have felt an overall improvement.
Latest Reviews for York House
12 January 2026
AVOID, AVOID,AVOID!!!
My step dad was in there from February and had 5 falls and 3 times ended up with hospital admission, the first time he was admitted to hospital the staff didnt inform family. They did nothing to lower the risks of him falling out of bed, We asked for a bed rail assessment
doing in September but this was refused. Management clearly don't care about residents health and safety.
Finally After his final admission to hospital in December 2025 after falling out of bed again he never returned to this shambles they call a care home.
17 November 2025
First class care for my mother the staff are fantastic dealing with her. It is a great comfort to me knowing she is well looked after and safe. Can't thank them enough.
10 November 2025
Our mother was in Yorkhouse for the last five years. The staff have been fantastic looking after her. The staff have always been welcoming and friendly. Her room was always spotless cleaned every day. The food is excellent with a wide choice. A touch of paint would be welcomed for five stars
03 November 2025
I would be happier if I could go to bed early right after my tea. As I have to wait til the girls have done the washing up and I know there are more than me wanting attention before bed. Overall everything is very good, kind and understandng. The agency workers are very good. My only wiah is that
they would make the tea weaker it is too strong as I don't take milk. Our activities lady is very good and has a good listening ear is we need to talk.
04 July 2025
All staff are excellent and my mum is settled and happy. I find a lot of comfort knowing she is safe and looked after. York House should be very proud. Thank you very much xx
31 January 2025
For the last three months I've been in two care homes, both very good to me.
16 October 2024
My husband has been here for over 6 months. He is overall good. My concerns are - No activities and no interaction. I visit regularly at different times and nothing is done for entertainment. They sit around bored with only the TV. Other homes have something happening (like disco dancing, old songs)
most days.
18 September 2024
I cannot fault anything. Friendly, helpful and really made my mum feel welcome and at home. The manager is knowledgeable, and the colleagues are well-trained and capable, they keep us well-informed. I feel like my mother is getting excellent care, and I am confident with my mum living there; I feel
at ease. They certainly go "above and beyond".
18 April 2024
We have found York House care home such a warm and friendly place. The care given is first class. Care staff are exemplary and are so kind and always give the care in a dignified manner. We as a family are so happy that she is settled and can’t praise them enough. All staff are a credit to the home.
They go above and beyond. Thank you.
04 January 2024
I knew the time would come when my husband needed a care home. It was the hardest thing we have done. After a couple of weeks, he settled in fine. The staff are loving and kind. They look after my husband. I know he can sometimes be a handful but with no malice. It is a home-from-home. He enjoys the
company of other residents and the staff. I miss him so much.
10 November 2023
Moved my mum here on the 26th of October, me and my sisters can not believe how much Mum is doing so well and looks so much better. It is so homely and friendly. The staff all seem lovely and will help you all they can! My mum had laid in bed for a year at her last home. She has only been at York
House for five days, and she is walking aided by the carers and eating in the dining room. The manager and other staff have been so helpful to us.
08 August 2023
The staff are very helpful, they go that extra mile to help, always pleasant. The care they give to the residents is second to none. Always a pleasure to visit, knowing if we have a problem they are there to help.
08 August 2023
The care staff are pleasant and I have enjoyed my stay so far.
04 August 2023
Not in a long time have I seen my mum so alert and happy. Keep up the good work. The staff find time to talk to visitors, as well as doing their job with a smile on their face, and a good time is had by all.
10 July 2023
I was in hospital after the arthritis in my knee got worse and before I was due to leave hospital, I was advised that a period of rehab in a home would be beneficial. York House is only about three miles from where I live but I did not know the area where it's situated, a pleasant area that used to
be part of a dairy farm. I found the staff very pleasant to deal with. The cost of the home to those who have to pay is substantial but a lot of carers are needed to look after the residents.
I enjoyed the activities I took part in and would have liked to have done some more. I enjoyed attending a concert. I enjoyed eating my meals in the dining room with other residents, especially the substantial cooked breakfasts.
I hope that York House will be able to give excellent care and support to its residents for many years to come.
26 January 2023
When my mum needed 24-hour care and needed to go in a care home, as a daughter it was a very worrying and upsetting time. However, I soon felt differently seeing how the staff and manager were with my mum and other residents. They are genuinely patient and caring, attending to individual needs and
just as important, attentive to my mum's need for company, a friendly face and cups of tea! As a visitor it's been nice, as well as seeing my mum, to have a little chit chat and a bit of humour with the carers about my mum. Her room, always tidy and clean, as is York House. I have never had a smell of urine in York House on my visits. I did look at other homes and this wasn't the case with most of them, so that speaks volumes too. My mum isn't a big eater these days but the food looks and smells lovely with homemade cakes and puddings, which my mum enjoys! I couldn't be more genuine in recommending a care home.
27 September 2022
I visit York House regularly to see my friend. Staff are always very happy and very friendly. The home is very clean and tidy, and my friend says the food is beautiful. The manager has done wonders for the home; they are an excellent team. 10/10.
14 June 2022
The care home is nice, and the staff are caring.
14 June 2022
A wonderful place. I have been well looked after. The food is beautiful and very well presented. I would recommend to anyone.
14 June 2022
They seem to be a change in overall care. Leadership seems much better and staff appear to be working as a team. My sister says the meat is lovely and tender. The last twice we have been, we have felt an overall improvement.