






Welcome to York House Care Home in Dewsbury, West Yorkshire
The devoted and compassionate team care for Residents living with a range of needs, including dementia.
York House has a warm, friendly atmosphere where residents are immediately welcomed into the home life and will find plenty of things to enjoy.
York House's commitment to person-centred care puts residents at the heart of everything they do. Working in partnership with every resident and...
Care Provided by York House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 36 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact York House for full pricing details and T&Cs.
Contact York House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Emma White (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2021
- Number of floors: 2
Room Information
- Single Rooms (36)
Visiting
- Visitors welcome anytime.
Parking
- Free on-site parking.
York House Reviews (42)
York House has a Review Score of 9.2 (9.207) out of 10, based on 11 reviews in the last 2 years.
Over all time York House has 42 reviews.
The care home is nice, and the staff are caring.
Dear Carole, many thanks for taking the time to review our home. It is our pleasure to care for your mother-in-law. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House colleagues.
A wonderful place. I have been well looked after. The food is beautiful and very well presented. I would recommend to anyone.
Dear Anne, many thanks for taking the time to review our home. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House colleagues.
They seem to be a change in overall care. Leadership seems much better and staff appear to be working as a team. My sister says the meat is lovely and tender. The last twice we have been, we have felt an overall improvement.
Dear Margaret, many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated, and I will, of course, pass them on to the manager and the York House colleagues.
My dad had not been there very long before he was put on end of life care due to his many complex health problems. The staff were so kind and caring. They couldn't do enough for us; not only did they treat him with kindness and respect, they treated us that way too. It would have been nice for him to recover and benefit from everything available.
Dear Jan, many thanks for taking the time to review our home. It was a privilege to be able to care for your Dad. Your kind words are greatly appreciated, and I will, of course, pass them on to the team at York House.
made me so welcome by all the staff and nothing was too much for them. The only thing they could do with is more staff but when you buzz them they come as quick as they can day or night. I will miss them all and I am so sorry it's gone so quickly.
Dear Marjorie, many thanks for taking the time to review our home. We are delighted that your stay at York House was a positive one and it was our pleasure to care for you. Burlington and York House are constantly looking to recruit additional staff and this is a subject very high on our agenda....
Excellent care and compassion, since the day my sister-in-law arrived, the staff have been friendly and encouraged her to come out of her shell. She is a different person from the nervous, quiet individual that arrived - she is confident and happy, thanks to the staff here. Thank you all.
Brilliant in every way. Thank you.
It is a pleasure to look after your mum. Thank you for your kind words.
The staff are loved and really care. They cannot do enough for us. The manager chats with us daily and really seems to want the best for us The deputy manager is great. I love it here and couldn't ask for anywhere better. I have made some good friends.
York House is brilliant. My mum has received the utmost care since she came in October 2019. Whenever I have visited prior to lockdown, the staff have all been friendly towards Mum's family. She could not have come to a better home. It is a real home from home.
My experience in the home is very relaxing! The staff treat me with respect, honesty and dignity.
My husband has been a resident for some time. When he moved in was very nervous. Everyone has been so kind. The manager and all the staff are really helpful and kept us informed. We got a keyring the other day with a picture of him, which was kind. I would really recommend that people look at York House.
The staff appear to look after her well, and are very kind and treat her with dignity. Mum is unable to convey her thoughts to us, but I think is often aware of what people are saying, and the carers ofter talk and sing with her, which I feel is very important. Music was always very important to Mum, and it would be nice for Mum to be incorporated into her day.
Friendly staff.
The manager and staff are really nice and friendly. The home is always clean and tidy. Understaffed at weekends which is not acceptable. Residents are distressed at times, as families should have peace of mind.
Friendly atmosphere and manager and staff. Clean and homely rooms and bathrooms.
Nice friendly staff always a smile on their faces smells good.
My colleague and I have been visiting residents in this home for at least three years. We have always found the carers helpful, efficient and showing excellent care to the residents. The atmosphere is homely and the residents are treated with dignity.
Since coming into York House my aunt is very happy. The staff and management are very good and caring. The meals also are very nice. It is kept nice and clean.
The food seems satisfactory but allowance for residents who have difficulty chewing must improve. Some dishes can be overcooked or boring.
The staff overall are attentive, caring and friendly. However, the daily rate of £100 per day seems excessive, particularly for the menu provided.
First impressions outside were good, parking, access etc, pleasant looking building, once inside bright and friendly, well laid out. Good sized rooms, dining area and lounge area well suited with good facilities. Staff very approachable and chatty. Overall happy!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for York House.
There are no upcoming events for York House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for York House.
Accreditations
There are no accreditations posted yet for York House.
Meet the Team (1)

Emma White is the proud Home Manager of York House and has worked at the Dewsbury care home since 2021 and instantly made an impact on the environment and care given at York House.
Emma previously worked at Highfield Care Centre, where she worked as the deputy manager and then Home Manager. Emma has worked within Social Care industry for over 16 years having started as a Care Assistant to managing home of homes of her own. TEmma is very much a people person, outgoing, responsive and supportive. This is apparent from when you first walk into York House. This friendliness is reflected in the care team, all of whom are friendly and helpful, easing the transition into residential care for residents. Emma’s door is always open for everyone, whether staff members, family members or residents, making York House an inclusive and supportive care home.
Outside of work, Emma is married with two daughters and has a little dog. Her weekends are dedicated to family time and going on dog walks in the North Yorkshire Dales.
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