Water Royd House Nursing Home

Locke Road, Gilroyd, Dodworth, Barnsley S75 3QH

Water Royd House is located in Gilroyd, a small village near to Barnsley town centre. The home has easy access to the M1. Local shops, library, hairdressers, surgery, pharmacy, public house and post office are all closeby.

Water Royd House provides accommodation for residents in single rooms with en-suite facilities. All rooms are fully carpeted and decorated to a high standard. Each room contains a television, nurse call system, fire detection, bed, and chest of drawers.

The home has a well maintained garden and a secluded patio for residents to enjoy in summer months. Parking is available for up to 20 cars.

Group: Maria Mallaband Care Group Ltd

Person in charge: Catherine Smith (Care Manager)

Local Authority / Social Services: Barnsley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 62 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Down Syndrome • Epilepsy • Head/Brain Injury • Hearing Impairment • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 55+.

Languages Spoken by Staff (other than English): Tagalog

Single Rooms: 62

Rooms with ensuite WC: 62

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Water Royd House Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Water Royd House Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 27 Reviews over all time. This Average Rating is also the rating value for Water Royd House Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 16 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.735 for Water Royd House Nursing Home is calculated as follows: ( (236 Excellents x 5) + (78 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 317 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Water Royd House Nursing Home is based on 16 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12.4 positive Reviews (62 registered maximum number of service users ÷ 5). 16 Reviews ÷ 12.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Water Royd House Nursing Home has a Review Score of 9.7 (9.735) from 27 Reviews


Average Ratings

  • Excellent
    23
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Water Royd House Nursing Home?

  • Extremely LIKELY
    24
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Water Royd House Nursing Home

  • Daughter of Resident/Service User
    10
  • Grandson of Resident/Service User
    5
  • Resident / Service User
    5
  • Daughter-in-law of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • more

Excellent support from staff members at a time of crisis. Staff went above and beyond their job role to support my uncle, also extending support and reassurance to myself.
Full care needs met always. Staff professional and accommodating at all times. Full credit to all staff for their dedication. Thank you!

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

An excellent, caring and effective facility, providing high-quality care in a supportive and friendly way. Mum has been here since August 2017. The home is immaculate and great care is taken to be friendly, to listen, and to provide a safe, friendly and thoughtful environment. All are treated with respect, problems highlighted and potential solutions discussed openly. We have been impressed and very relieved our Mum is so well cared for.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

My Nannan has stayed here. Highly recommend.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My nana was here and was cared for by staff which I highly recommend.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Staff are caring and understanding. They show love to residents.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Mum has been here 2 years and has received excellent care. Staff caring and understanding. We feel she's in safe hands and feel as though we're leaving her with family. We visit all the time and always welcomed. Thank you to all.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Whilst my Mum was a resident for 4 short weeks, she was treated with dignity and respect by all members of staff, I cannot recommend this nursing home highly enough. It is the best in the area. Every need of my mum was met to an excellent standard right up to the end. All the staff are a credit to their profession. We are always welcomed and made to feel special and everyone knew what they are doing and knew how my mum was doing, again can't thank you enough for what you did for my Mum and for us as a family.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Water Royd House Nursing Home I have found to be a kind and caring environment. My uncle was admitted there for end of life care and we as a family and mum have been treated with kindness and compassion.
It has been a difficult situation for us all and the staff have been supportive to us all. We have piece of mind knowing that she will not suffer any pain.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Facilities

Care / Support

Cleanliness

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Average Rating:   4.6 out of 5

Very caring and happy environment. Rooms very comfortable. Staff very friendly, reliable and cheerful. We've nothing but praise for Water Royd.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

My mother will have been at Water Royd for nine years next month. She was originally in the residential area but with the onset of dementia in the past couple of years has now moved into the dementia wing. She is well looked after and fully appreciates the comforts of the home. The standards of care and treatment in these nine years has always been excellent - as indicated below in my ratings.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Water Royd provides excellent care to my mum who has complex needs. The staff are friendly and kind and treat her with respect. In a world where poor care is often highlighted in the news, I feel lucky that Mum is in such a good home.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

What a wonderful place. Will come and live here myself. Great staff.
My sister lived at this home for ten years and always felt loved.

How likely would you be to recommend Water Royd House Nursing Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Mum and Dad came to Water Royd House whilst I went on holiday.
The home was clean and well looked after.
The staff were absolutely superb looking after their every need.
Every time I phoned to check on them a phone was taken to their room.
Unfortunately, the mobile signal is non-existent.
I have just brought my father back for another stay and was greeted like a long lost friend.
Thoroughly recommended.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Water Royd House is a welcoming, warm, friendly home. I am enjoying my stay here at present time. I have made new friends and staff are like my family.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

I love living here. I am well looked after and well fed. All the staff are so friendly and helpful.
I hope I can stay here to the end of my life.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

As a ay pastoral minister for the church, we being a service to the residents. Also, I take communication to individual residents their request. Management have always, over the years, given us a very warm welcome and we appreciate that some residents are pleased that we visit.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Average Rating:   4.8 out of 5

On visiting my relative when entering the building I was warmly welcomed by the management. The home had a very homely feel ad the staff were more than helpful. I sat in the room with my Mum. I saw staff regularly checking up on Mum (very caring). I noticed the home was very clean. My Mum told me everyone was kind and the food was lovely.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My grandmother is a resident at Water Royd House. I am delighted with the care she receives. Staff greet anyone with open arms and do their best to ensure all residents are cared for to the best of their ability. Well staffed. I would highly recommend Water Royd to anyone!

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My nannan stayed at Water Royd House on respite for one week. My nannan enjoyed her stay and the staff were extremely caring and couldn't do enough

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My grandma had respite for three days in this nursing home. She enjoyed it. She loves the food and the carers are helpful and friendly. She would love to come back in this nursing home.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

My Mum spent four weeks respite at Water Royd and she was extremely happy and content with the respect and dignity shown to her by staff members. She enjoyed joining in with the activities. My Mum said she was overwhelmed by the choice of food at mealtimes offered to her. Mum would definitely stay here again and she has also recommended Water Royd to some of her neighbours and closest friends.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The care home is well maintained and cheerful. The activities which are available are plentiful and display for all to view.The food is good and all aspects of dining are taken into consideration and produced if requested by residents. The care is excellent and all resident's needs are catered for. The care staff and office staff are cheerful and helpful at all times.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Staff are very friendly and they will do anything for you. They come straight away when I ring the bell. The food is very good and they let me bring my own chair from home.

How likely would you be to recommend Water Royd House Nursing Home? Likely

Overall Standard

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

My mother-in-law seems comfortable and well looked after. The staff pop in regularly and are friendly and helpful. Mother says the food is good and the staff always come round promptly when she rings for them, day or night. The premises are clean and tidy with no smells. Staff and management have been helpful in helping to arrange matters with external agencies such as social work and GP's.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

This is a very busy care home with residents coming and going for many different needs and procedures. The staff members are very helpful and there are occasions when there are too few available and the staff are under pressure.

How likely would you be to recommend Water Royd House Nursing Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

It is a wonderful home. Mum is very happy and everything is good and above. Full recommendation. It is above the best.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

I think the whole world should know the joy of Water Royd House. Amazing staff no matter of pay, grade or job role. My grandad is like a new man since receiving the excellent love, care and support of the team, that is lead so well by the management.
My words after 24 hours of my grandad being there was WOW. I love to visit and being able to spend time in waterfall cafe with my family makes my grandad feel like we have been out some where really special.
Well done team Water Royd. And good luck to the nurse who has been nominated for the nurse if the year.
I think I should add that although the care at Water Royd may seem expensive compared to other homes you have to be in the environment to understand why. I would pay double.

How likely would you be to recommend Water Royd House Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Submit a Review for Water Royd House Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

Catherine

Catherine Smith

Job Title: Care Manager

Description:

My name is Catherine Smith and I am the Registered Manager of Water Royd House Nursing Home in Barnsley, South Yorkshire.

Water Royd House is a purpose-built 62-bedded care home that caters for residential, nursing and residential dementia. I have worked for Maria Mallaband Care Group for eight years, starting out as a part-time Registered Nurse and have slowly worked up the ranks to become the Manager, a post which I have held for the past two years. I have 19 years experience as a Registered Nurse, working within the private sector. I have recently completed my level 4 in leadership and management and hope to further my academic career.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Water Royd House Nursing Home