Care Homes Owned by Highgate Care Services Ltd in Durham

Bettys care they love her as I do and also they have been so kind to allow me overnight stay as she is not in best of health it's like home from home please if your looking for a place for your loved one pop in and see for yourself I can 100% recommend this care home above the others in Darlington give your loved ones the best care possible to go to the Grange Darlington I also want to say a massive thank you to them all for everything and to mention Kingsley who was amazing with Betty if you want the best choose this care home and have peace of mind for your loved ones many thanks again Dawn

to sleep the days away. After only these four days at The Grange, my father has returned to his happy old self. The manager and her team have truly been amazing in motivating my father into engaging with other residents, taking pride in himself again and in just enjoying life again. My family and I can't thank the manager and her team enough for the amazing care they have already taken of my father and making sure his first week has been such a success.

him. The carers in this home need medals for their love and care.

for mum to come the following week and dad felt confident enough in her being looked after that he booked a few days away. All of the family noticed how well settled and happy mum was and how kind the staff were with her. After the week of respite, we decided to extend mum's stay, with a view to her becoming a permanent resident.
Mum is well looked after, happy and relaxed. She has quite advanced dementia and her needs are met with understanding and kindness.

with dignity.
Facilities for residents and their visitors are amazing.
Well behaved pets are allowed to visit and this has helped mam settle in greatly as she has always had pets.
When entering the care home it is like going home to a big family.
Security is good and safety is prime.
I feel reassured that mam is in The Lawns as I know she is getting the care that she needs including social, emotional and mental support that is often overlooked.

husband was content which helped me a lot, especially in his final days.

always smiling and creating a lovely atmosphere in the home. They are also always available to answer any questions family members may have. The rooms and facilities are very clean and the home has plenty of well-organised rooms for residents and their visitors to relax. The food is excellent, with plenty of choice and drinks are always available. There are regular activities and sometimes live singers. All in all, I can now sleep at night, knowing that Mam is safe and secure and coming to no harm.

offers a very caring atmosphere for both residents and relatives. Although mam was distressed at this decision a member of staff realised what was happening and dealt compassionately with the situation. Both management and carers are to be commended at this care home and I feel real peace of mind knowing that my mum is being so well cared for.

Grange for all your support.

well adapted for dementia patients and the staff are caring and friendly. They go to great lengths to make the surroundings attractive and stimulating. I visit my sister most days for a quick visit with her dog and we always feel welcome.

person she is now. It's not forgotten.
So the person is not lost.

visit quite as often as we would like. However, we do keep in touch with regular video and phone calls and staff are always happy to facilitate these to keep up regular communication, which is so important. Thank you to the manager and her staff for all they do for our dad, which is very much appreciated.