Only the locations & reviews in Durham for Highgate Care Services Ltd are showing below.
View the details of all 25 locations (with 1373 reviews) owned by Highgate Care Services Ltd
Whinbush Way, Darlington DL1 3PT
"My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are…" Read all 113 reviews
The Grange Residential Care Home is dedicated to offering both residential and dementia care. This modern facility has seventy-four bedrooms, with some suitable for people with mobility issues, and is always well-staffed to ensure that residents can… Read more about The Grange Care Home
Ridsdale Street, Darlington DL1 4EG
"I made an appointment to look around the care home with my parents, with a view to my mum going in for a week's respite. While we were…" Read all 90 reviews
The Lawns Residential Care Home is located close to the famous Darlington railway station, with the clock tower visible from the home, and is also close to local shops. The Lawns is a purpose built home which provides individual care for each resident,… Read more about The Lawns Care Home
Highgate Care Services Ltd has a Group Review Score of 9.4 (9.427) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Highgate Care Services Ltd must have a Review Score.
Thank you for taking the time to review our home and recognising the great service that The Grange family provide . Your kind words are greatly appreciated and I will of course pass them on to the team .
Thank you for taking the time to review our home . We are delighted at how quickly and well your father has settled in . You kind words are greatly appreciated and I will of course share them with the team .
Thank you for taking the time to review our home and recognise the great care and service that The Grange team provide . Your kind words are greatly appreciated and I will of course pass them onto The Grange family
Thank you for taking the time to review our home and choosing The Lawns for Mum's care . Your kind words are greatly appreciated I will of course pass them on to The Lawns family .
Thank you for taking the time to review our home and recognising the great work and amazing care the team at The Lawns provide. Your kind words are greatly appreciated and I will of course pass them on to The Lawns family.
Please accept our deepest sympathy of the loss of your husband . Your kind words are much appreciated particulary recognising the great work that the management and staff provide and I will of course pass them on to The Grange team .
Thank you so much for your kind words and 5-star rating! We're so pleased to hear that your Mum is happy with the care and support they're receiving.
Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your brother has received excellent care at The Grange and that our team has provided the high standard of professionalism, friendliness, and support that we always strive for. Ensuring the well-being and comfort of our residents is our top priority, and it's wonderful to know that you feel confident in the care he receives. If there's anything we can do, please don't hesitate to reach out. Your feedback means a lot to us!
Thank you for your kind words. We're so glad to hear our team could provide your mother with the love and care she deserved during her stay. Your gratitude means so much to us, and we'll always hold her memory close.
Thank you for your kind words and positive feedback about The Grange Care Home. We're delighted to hear that you find our team kind and friendly- it's always our goal to provide the highest level of care and support to our residents. Your appreciation means so much to us.
Thank you for sharing your experience. We're so pleased to know that The Grange Care Home provided such a compassionate and supportive environment for your mam and your family during this difficult transition. It's heartening to hear that the staff's care and understanding have brought you peace of mind. Your kind words are a true testament to the dedication of the team at The Grange.
Thank you so much for your kind words! We're delighted to hear that you feel The Grange Care Home is the perfect home for your mum and that our team has provided such wonderful care and support to her and your family. It means the world to us to know our carers and cleaners are making a positive difference. We'll be sure to pass on your lovely feedback to the team. Thank you for trusting us with your mum's care!
Thank you so much for your thoughtful and kind words about The Grange Care Home. We are truly delighted to hear how happy and safe your sister feels here- that's exactly what we strive for every day. Our team is dedicated to creating an environment that is not only secure but also stimulating and welcoming for all our residents, especially those living with dementia. It's wonderful to know that you've noticed and appreciated the effort we put into making The Grange a home where residents and their families feel at ease. We're so pleased that your visits with your sister and her dog are a joyful part of your routine, and it's a privilege to be part of those moments. Thank you for sharing your experience- it means a great deal to us and inspires us to continue providing the best possible care. If there's ever anything we can do to support you or your sister further, please don't hesitate to let us know.
Thank you so much for your thoughtful and heartfelt review. We are truly grateful for your kind words and are honoured to care for your mum here at The Grange Care Home. Our team strives to ensure that every resident feels seen, valued, and respected, and it means the world to hear that you feel this care shines through. At The Grange, we believe that each individual's life story and unique journey are essential to their present and future care. Our person-centred approach is built upon recognising each resident's individuality and cherishing their memories, experiences, and identity. Your mum's story, and the person she is today, are at the heart of everything we do. Thank you again for your trust and for sharing such meaningful feedback. We remain committed to providing the compassionate and personalised care that you and your family deserve.
Thank you so much for sharing your feedback. We're glad to hear that your mother is happy at the home. We understand how important it is for residents to feel engaged and stimulated, and we offer a variety of daily activities designed to bring enjoyment and connection. While we actively encourage participation, we always respect each resident's wishes if they prefer to observe or take time for themselves. We'd love to discuss how we can better support your mother's interests and ensure she feels more engaged. Please feel free to reach out anytime - your input is invaluable to us. Thank you again for your thoughts.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your dad feels at home and is treated with the care and respect he deserves. Keeping families connected is incredibly important to us, so it's wonderful to know that our team has helped you stay in touch, even from a distance. Your appreciation means the world to us, and we'll continue to do our best for your dad. Thank you again!
Thank you for your feedback. We appreciate your concerns and take them seriously. While we do experience some staff turnover, we are committed to ensuring all our team members receive the necessary training to meet the needs of our residents. We'll continue working hard to improve consistency in care and knowledge to provide the best possible support for everyone at The Lawns. Thank you again for sharing your thoughts.
Thank you so much for your kind words and thoughtful review. We're delighted to hear that your mother is content and receiving the care she deserves at The Lawns Care Home. Our team takes pride in getting to know each resident personally, and we're glad that has brought comfort to both you and your mum. It's also great to hear that your interactions with our senior carers have been positive and helpful. We truly appreciate your trust in us and look forward to continuing to provide the best care for your mother.
Thank you so much for your kind words! We're thrilled to hear that your brother's experience at The Lawns Care Home has been positive and that our team is providing the care and support he deserves. Your feedback means a lot to us, and we'll continue to do our best to make sure he feels comfortable and well cared for.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Highgate Care Services Ltd to verify any information. View our terms and conditions. Highgate Care Services Ltd has an Enhanced Service – more info.