The Lawns Care Home

Ridsdale Street, Darlington DL1 4EG
Review Us
9.5 95 Reviews
  • The Lawns Care Home, Darlington
The Lawns Residential Care Home is located close to the famous Darlington railway station, with the clock tower visible from the home, and is also close to local shops.


The Lawns is a purpose built home which provides individual care for each resident, whether short respite care or permanent care.


All 62 single rooms have en-suite facilities, a nurse call system and smoke detectors. There is a lift and full wheelchair access throughout the home.
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Care Provided by The Lawns Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1100

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact The Lawns Care Home to find out the exact price for your requirements.

Contact The Lawns Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Lawns Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Sharon Dalglish (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)

Visiting

  • All visitors welcome.

Parking

  • Car Parking available

The Lawns Care Home Reviews (95)

9.5

The Lawns Care Home has a Review Score of 9.5 (9.460) out of 10, based on 27 reviews in the last 2 years.
Over all time The Lawns Care Home has 95 reviews.

Overall Experience
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Date Published
  • 95
  • 9
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Reviewer Connection to The Lawns Care Home
  • 25
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  • 4
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Total of 95, showing 1-20
Review from A R (Son of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A well run care home with some excellent staff. Close relationships are formed between staff and residents helping to make the home an enjoyable place to live. Management is responsive to any problems that arise. Activities could be improved with a better activities budget.
Reply from Rachael Dunseath, Head of Marketing at The Lawns Care HomeThanks you for taking the time to leave a lovely review. We will pass on the comments regarding activities, we appreciate honest feedback, it helps us improve.
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Review from L J (Wife of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 2.0 out of 5
While the staff were very friendly I was disappointed about the fact that I said I would take care of any laundry but this wasn't done. As this was emergency respite (2 weeks only) thing did not get named & unfortunately some thing were lost.
Reply from Rachael Dunseath, Head of Marketing at The Lawns Care HomeThank you for taking time to leave a review. We are glad that our staff have been friendly but are sorry for any problems with the laundry service. We do appreciate your honesty, as it helps us improve our service.
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Review from Jane H (Daughter of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 3.0 out of 5
My overall experience within the care home on numerous occasions when visiting.. has been satisfactory although certain areas could make improvements.. the staff that I have been in contact with have always been polite & socialable..
Reply from Rachael Dunseath, Head of Marketing at The Lawns Care HomeThank you for taking time to leave a review. We appreciate your honesty, as it helps us improve our service. We are glad that our staff have been welcoming.
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Review from Susan C (Relative of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My relative first stayed at The Lawns in spring of 2025, for a period of rehabilitation following a fall. With the support of the friendly and caring staff she made excellent progress and returned to her home sooner than anticipated.
Unfortunately, upon returning home she acknowledged that she could
no longer manage and so chose to return to residential care, wanting to return to The Lawns. Before this could happen there was another fall which required another hospital stay, and discharge to another care home. This experience made her even more determined to be back in The Lawns.
Her room is cosy and comfortable, with the option of personalising her new home. All staff are friendly and responsive to requests; the manager and senior staff are knowledgeable, approachable and understanding of relative's concerns. There have been some "settling in" concerns, but the open door policy operated by the leadership means that, once discussed, these things are addressed immediately.
Good start
Reply from Paul Millar, Client Relations at The Lawns Care HomeThank you for taking the time to review our home. It was a pleaure to welcome her back and we are delighted at how she has now settled in . Your kind words are greatly appreciated and i will of course share them with The Lawns family .
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Review from C N (Niece of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care of my uncle has been wonderful. I live in Australia and have entrusted the lawns with his care and I can not fault them at all. I hope to return to the UK later this year and can't wait to extend my thanks for all they do in person. My uncle is very happy in their care.
Reply from Paul Millar, Client Relations at The Lawns Care HomeThank you for taking the time to review our care home and we are delighted that The Lawns give you peace of mind knowing that he is in great hands . Your kind words are much appreciated and I will of course share them with the team.
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Review from James C (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is very happy and settled at The Lawns. She has frequently told me how friendly and caring the staff are towards her, and I always get a warm welcome myself when I visit her. The staff are all very patient with the residents, some of whom must be quite demanding. I am very glad that all the
worries and concerns she had a few years ago, have now disappeared, because there is always someone present to re-assure her thst everything is fine.
Reply from Paul Millar, Client Relations at The Lawns Care HomeThank you for taking the time to review our home . It is a pleasure ot care for your Mum and we always look forward to welcoming you into The Lawns . Your kind words are greatly appreciated and I will of course share them with The Lawns family
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Review from John B (Son of Resident) published on 19 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad was with The Lawns Care Home for almost 2 years before passing away aged 93 this January
He thoughly enjoyed his time there and couldn't fault anything
Personly I totally agree
All the staff from management to the tea lady couldn't have looked after him any better
He loved breakfast best
eating a full one nearly every day and it was always the first topic when visiting
Apart from his final 2 weeks he was always able to get about himself and the respect shown then was Faultless
A big Thank You to everyone at The Lawns
I will will think of you all for rest of my life
Reply from Paul Millar, Client Relations at The Lawns Care HomePlease accept our sincere condolences for your loss . I know that Dad is soreley missed at the Lawns . Your kind words in recognissing The Lawns team are much appreciated and I will of course share them with the them .
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Review from Peter W (Brother of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Hi,
I visit my brother every week and have always been welcomed. My brother likes it at the lawns and says he feels safe their. His room is well kept and his needs are well cared for, including his medication and grooming needs for his hair etc.
Reply from Paul Millar, Marketing Manager at The Lawns Care HomeThank you for taking the time to review our home . Your kind words are greatly appreciated and I will of course share them with The Lawns team.
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Review from David G (Brother-in-law of Resident) published on 15 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment I stepped into this care home last April with my Brother-in-law needing help as he was very confused we were treated with a very warm welcome and help. Despite it being just after teatime nothing was a problem for the staff on duty and the room allocated was very clean and well presented
despite our arrival being at short notice,
The Manager and staff have been a massive help over the last months and my B-in-law is enjoying being there. He is able to Join in with activities when he feels like it which are wide ranging with different themed events throughout the year where he can have a singalong if he wishes. If you don't want to there are quiet areas to sit and relax or just stay in your own room if you wish. Little trips out are organised for the more able bodied.
Nothing is too much trouble for the Manager and staff and my B-in-law is now a permanent resident, I have seen a massive improvement in his well being despite his illness, Well done all
Reply from Paul Millar, Client Relations at The Lawns Care HomeThank you fro taking the time to review our home . It is a privilege to care for your brother-in -law and we are delighted at how quickly he settled in . Your kind words are greatly appreciated and I will of course share them with The Lawns family .
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Review from Julie S (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I made an appointment to look around the care home with my parents, with a view to my mum going in for a week's respite. While we were being shown around my dad asked if we could book mum in as he was really impressed with the manager, the atmosphere and how well presented the home was. We arranged
for mum to come the following week and dad felt confident enough in her being looked after that he booked a few days away. All of the family noticed how well settled and happy mum was and how kind the staff were with her. After the week of respite, we decided to extend mum's stay, with a view to her becoming a permanent resident.
Mum is well looked after, happy and relaxed. She has quite advanced dementia and her needs are met with understanding and kindness.
Reply from Paul Millar, Client Relations at The Lawns Care HomeThank you for taking the time to review our home and choosing The Lawns for Mum's care . Your kind words are greatly appreciated I will of course pass them on to The Lawns family .
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Review from Allison P (Daughter of Resident) published on 16 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is excellent. My mam has improved greatly physically and mentally since coming here.
There are regular activities for residents to get involved in. These activities stimulate mind and spirit.
ALL staff from manager to cleaners are friendly, caring, respectful and ensure everyone is treated
with dignity.
Facilities for residents and their visitors are amazing.
Well behaved pets are allowed to visit and this has helped mam settle in greatly as she has always had pets.
When entering the care home it is like going home to a big family.
Security is good and safety is prime.
I feel reassured that mam is in The Lawns as I know she is getting the care that she needs including social, emotional and mental support that is often overlooked.
Reply from Paul Millar, Marketing Manager at The Lawns Care HomeThank you for taking the time to review our home and recognising the great work and amazing care the team at The Lawns provide. Your kind words are greatly appreciated and I will of course pass them on to The Lawns family.
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Review from M T (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very professional, and polite and showed nothing but more than love and compassion for my Mother throughout her short stay. Will be forever grateful to everyone.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you for your kind words. We're so glad to hear our team could provide your mother with the love and care she deserved during her stay. Your gratitude means so much to us, and we'll always hold her memory close.
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Review from R K (Son of Resident) published on 12 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall my mother is happy at the home but I feel she needs a bit more stimulation as she always says she is bored. I am not aware of any activities that are done on a regular basis.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you so much for sharing your feedback. We're glad to hear that your mother is happy at the home. We understand how important it is for residents to feel engaged and stimulated, and we offer a variety of daily activities designed to bring enjoyment and connection. While we actively encourage participation, we always respect each resident's wishes if they prefer to observe or take time for themselves. We'd love to discuss how we can better support your mother's interests and ensure she feels more engaged. Please feel free to reach out anytime - your input is invaluable to us. Thank you again for your thoughts.
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Review from S C (Son of Resident) published on 23 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at The Lawns Care Home for 6 months and the care to date has been very good. The staff all know her by name and understand her condition - the care she receives is beyond anything I could provide. Mum seems content in herself and doesn't want for anything and has never
complained about a thing so she seems happy. On the occasions when I have needed to interact with senior carers about anything I have always been well-received and listened to and any issues have been dealt with satisfactorily.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you so much for your kind words and thoughtful review. We're delighted to hear that your mother is content and receiving the care she deserves at The Lawns Care Home. Our team takes pride in getting to know each resident personally, and we're glad that has brought comfort to both you and your mum. It's also great to hear that your interactions with our senior carers have been positive and helpful. We truly appreciate your trust in us and look forward to continuing to provide the best care for your mother.
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Review from A I (Brother of Resident) published on 15 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall experience of my Brother's care at The Lawns Care Home has been very good up to now.
I have nothing negative to say about the care he is getting and the staff are excellent.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you so much for your kind words! We're thrilled to hear that your brother's experience at The Lawns Care Home has been positive and that our team is providing the care and support he deserves. Your feedback means a lot to us, and we'll continue to do our best to make sure he feels comfortable and well cared for.
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Review from C M (Daughter of Resident) published on 15 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident for the last 8 years and is very happy at the Lawns. We are happy with the care she receives and know that she is well thought of by all and is loved. The staff work hard to provide a safe and happy environment for residents.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you so much for your lovely review! We're so pleased to hear that your mother has been happy at The Lawns over the past 8 years. Knowing that you and your family feel confident in the care she receives means a lot to us. Our team works hard to create a safe, loving, and supportive environment for all our residents, and thank you for your kind words.
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Review from Keith F (Grandson of Resident) published on 11 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been here for some time now and really settled well. Staff take time to interact with residents having a conversation and a laugh not just attending to their needs. It is clean and well organised and maintained to a good standard.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you for your kind words. We're so pleased to hear that your aunt has settled in well and is enjoying her time here. It's great to know you appreciate the care, attention, and friendly interactions from our staff. We'll keep up the good work to make The Lawns a welcoming place for all.
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Review from Joseph E (Son of Resident) published on 10 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
For the last 5/6 years The Lawns has looked after my dear Mother with exceptional care. In September this year my dear Mother passed away and The Lawns were incredibly caring and sensitive throughout my Mothers's final days.
The carers spent almost all day every day right until the very end. At such
a sad time for our family everyone at The Lawns gave well over 100% care to my Mother. I can't even think of anything to complain about, I have the highest regard for all the carers and a special thanks goes to the manager who was a constant comfort. I will never forget what they did for my dear Mother right to the end, I can't thank them enough.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you so much for your kind words about The Lawns. We are deeply touched by your review and honoured that we could care for your dear Mother during her time with us. It was a privilege to support her and your family, especially in her final days, and we are truly grateful for your kind acknowledgement of our carers' efforts. Our team always strives to give the best care possible, and it means the world to know that we can provide comfort and support when you needed it most. Your appreciation for the dedication of the carers and the manager is very moving, and we will be sure to share your lovely feedback with them. We wish you and your family peace and strength during this time, and we are here for you if you ever need anything. Thank you again for sharing your experience of The Lawns.
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Review from S H (Daughter of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been at The Lawns for 3 years. Initially she didn't want to be there after losing her independence but as the months went on she came to call several of the staff her friends and every time I visit she says how nice they are to her, and believe me she will say if she's not happy! I couldn't
have taken as good care of my mam as the staff at The Lawns do, and it gives me peace of mind to know she is safe. My mam chooses not to take part in activities. I recommend The Lawns Care Home.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you so much for your kind words and for sharing your experience. We're truly touched to hear how your mother has formed friendships with the staff and feels so well cared for at The Lawns. It's wonderful to know she feels comfortable and safe, and we're glad we can offer you peace of mind. Our team always strives to provide the best care, and we appreciate your trust in us. We'll make sure to share your lovely feedback with the care team!
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Review from Ken E (Son of Resident) published on 9 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As Mum aged and was affected by dementia both the management and staff were superb and made her final days much more bearable for both Mum and the family. Sadly Mum passed away on 1 September but throughout her time with you everything and every aspect of her care was excellent.
Reply from Jackie Brook, Care Relationships at The Lawns Care HomeThank you so much for your thoughtful and kind words during this difficult time. We are truly sorry for your loss, and it means a great deal to us that we were able to support both your mum and your family throughout her time at The Lawns. Our team is dedicated to providing the best care possible, and knowing that we could make her final days more comfortable brings us comfort as well. Please know that your heartfelt message will be shared with everyone here. Our thoughts are with you and your family.
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Current Review Score: 9.5 (9.460)

Overview of Review Score

The Review Score of 9.5 (9.460) out of 10 for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 27 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.460 for The Lawns Care Home is calculated as follows: ( (196 Excellents x 5) + (79 Goods x 4) + (29 Satisfactorys x 3) + (11 Poors x 2) ) ÷ 315 Ratings = 4.46
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Lawns Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Sharon

Sharon Daglish

Job Title: Manager Joined: 2020

I have worked at the Lawns Care home since November 2020. I started my career in care as a care assistant and have worked up to my current position of Deputy Home Manager, I have gained NVQs 2 and 3 in care, safe handling of medications, moving and handling, team leadership, and first aider.


I live in Spennymoor with my husband. I have three children and three step-children. I am a proud grandma of nine grandchildren.


The thing I like most about working at The Lawns Care Home is I enjoy spending time with and ensuring my residents are safe, clean and tidy. I like knowing that I am helping them to enjoy their retirement years in a comfortable and homely environment as much as possible. My priority at work is my resident's well-being, seeing a resident smile is all the reward I need.

Louise

Louise Lund

Job Title: Administrator Joined: 2019

I have worked at The Lawns Care home for coming up to a year and a half. In my previous position I worked for a training company which I was there for 7 years but really fancied a career change into something completely different. I took on the role of the home administrator and must say it’s the best thing I have ever done!


I have 18 year’s experience within Administration and a wealth of knowledge and experience across this area. I have gained Diploma Level 2 Business Administration, NCFE Level 2 certificates in Equality & Diversity, Care & Management of Diabetes, Safeguarding & Prevent.


I live near Bishop Auckland with my husband, son and a goldendoodle dog named Miley who is a massive part of our family.


Any spare time I have, I enjoy spending time with my family and friends, watching TV/films, shopping and walking my dog.


The thing I love most about working at The Lawns is seeing the residents having fun, enjoying themselves and seeing the smiles on their faces which really does make it all worthwhile.

Olivia

Olivia Richardson

Job Title: Senior Care Assistant Joined: 2011

My name is Olivia and I have worked at The Lawns care home for 10 years. I love the happy friendly atmosphere here and all the staff and management work together as a team. I go home from work feeling happy that I have helped the residents during this horrible time that everyone is going through.

Gill

Gill Wheatley

Job Title: Senior care assistant Joined: 2008

I have worked in care for 37yrs.I have worked in a few homes in the Darlington area, I have also worked in a care home in Middleton St George. I have worked in The Lawns for nearly 13 years. I left to work in another care home but missed the residents and staff, so returned and remained here.
I have NVQ in social care both 2 and 3, I also have training in safeguarding, medication, first aid and many more over the years.
I have four children three boys and one girl. I live in Darlington with my husband Conrad who works for the army. We have four grandchildren two girls two boys. During m my days off I enjoy spending time with my grandchildren.
My priority at work has always been my residents ensuring all residents are happy and well cared for, I get joy from seeing them smile.

Frequently Asked Questions about The Lawns Care Home

What types of Care is The Lawns Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Lawns Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at The Lawns Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Lawns Care Home to the centre of Darlington?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lawns Care Home to verify any information. View our terms and conditions. The Lawns Care Home has an Enhanced Service - more info.