The Lawns Care Home

Ridsdale Street, Darlington DL1 4EG
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9.5 90 Reviews
  • The Lawns Care Home, Darlington
The Lawns Residential Care Home is located close to the famous Darlington railway station, with the clock tower visible from the home, and is also close to local shops.


The Lawns is a purpose built home which provides individual care for each resident, whether short respite care or permanent care.


All 62 single rooms have en-suite facilities, a nurse call system and smoke detectors. There is a lift and full wheelchair access throughout the home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 62 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1050
  • Self-Funded Residential Dementia Care: from £1100
  • RESPITE Self-Funded Residential Care: from £1050
  • RESPITE Self-Funded Residential Dementia Care: from £1100

Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.

These prices are only a guideline, please contact The Lawns Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Sharon Dalglish (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (62)
  • Couples/Companion Rooms (0)

Visiting

  • All visitors welcome.

Parking

  • Car Parking available

The Lawns Care Home Reviews (90)

9.5

The Lawns Care Home has a Review Score of 9.5 (9.500) out of 10, based on 26 reviews in the last 2 years.
Over all time The Lawns Care Home has 90 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Lawns Care Home
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Total of 90, showing 41-60
Review from Pat C (Daughter of Resident) published on 13 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has been in The Lawns for approximately three months. Because of Covid related issues, I have only been able to visit four times, but on each occasion, the atmosphere in the home is always bright and welcoming. The staff are always pleasant in spite of the challenges they face daily. Mams room is
always clean and fresh, and she is spoken to in a respectful and curious manner, even though I know there are times she can be quite difficult. I feel the family have been lucky in obtaining Mam a place at The Lawns, and am confident they have her best interests at heart.
Reply from Amanda Rae-Campbell, Manager at The Lawns Care Home

Thank you for your kind words; the staff work hard to ensure each resident feels at home.

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Review from Jorda W (Granddaughter of Resident) published on 25 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
My grandmother is a resident here and she can be a handful at the best of times and the staff are very accommodating and very understanding. My grandma enjoys been at the home, she’s made friends and just likes the staff, she does have her favourite carers though. Couldn’t ask for better people or a
better place for my grandma to be.
Reply from Shellene Armstrong, PA at The Lawns Care Home

Many thanks for your feedback and review of The Lawns care home.

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Review from Kerry J (Daughter of Resident) published on 3 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was moved to EMI residential care in The Lawns and the entire process was extremely positive. The staff are exceptional, professional, and caring. They have been fantastic with Mum and made the move enjoyable for her. The home has a brilliant atmosphere and the rooms are lovely, the food is great.
I really can't praise the home enough. Mum has settled very well and has shown a great improvement on very many levels.
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Review from David C (Husband of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was admitted to the home and is near the end of her life; the staff could not have been more accommodating. They are all a lovely, friendly bunch; she is well looked after. I would highly recommend the home; it always looks clear,n fresh and tidy.
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Review from Sarah H (Daughter of Resident) published on 7 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
As a family, we have been very happy with the care that my father has been given at The Lawns. We are particularly pleased to see the affection with which he is treated by the staff, and it is clear that he is relaxed and happy. Despite his somewhat challenging behaviour at times, the care staff at
the home are patient and kind to him.
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Review from Janet B (Daughter of Resident) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has been at this care home for almost a year. We chose it because of the lovely decor and friendliness of the staff. All the staff work well together and are always willing to help, including housekeeping and other departments. Unfortunately, because of the pandemic, we have not been able to
visit my mum properly. This has been very difficult for my mum and also us, her family. The Lawns have done the best they can with garden visits in summer and window visits in colder weather. In normal circumstances, my experience would be excellent.
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Review from Julie H (Daughter of Resident) published on 10 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The last year has been very difficult with no visiting allowed, I totally understand, and as my father has advance dementia, for once, it has been easier, as, he doesn't comprehend what is happening. We have seen him in the garden in the summer where the staff were so caring with him giving him biscuits
and a cup of tea so he would remain seated for longer. I contact the home every week and get an update on him and how he is doing. They have sent me photos of him, which has been so lovely for us. My mother loved the Christmas care from The Lawns with a photo of my father on the front, such a thoughtful act.
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Review from Stephen P (Son of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at The Lawns are all very caring. My mother and the residents are well cared for, especially in these terrible times.
Reply from Amanda Rae-Campbell, Manager at The Lawns Care Home

Thank you so much for your kind words, the staff work very hard to take care of the residents, and we know it is not easy for families at these times.

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Review from Yvonne R (Daughter-in-law of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have always found the staff to be very helpful, friendly and professional. We are happy in the knowledge that she is getting taken good care of.
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Review from Jackie H (Daughter of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the care my mum receives at The Lawn, they are all so kind.
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Review from Kevin B (Son of Resident) published on 9 February 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the last year, due to Covid, we have been unable to enter the property, but we have been informed of happenings within when they have arrived. We have been able to observe at times through the window, and I can tell that my mother is looking well, happy and very well cared for.
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Review from J S (Husband of Resident) published on 24 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
One can only speak highly of The Lawns, the management and staff.
If ever needed, I will most certainly stay at The Lawns as they are very caring and can only fully recommend. A 5* care home.
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Review from Amy L (Respite Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stay at The Lawns has been a good experience. Would recommend it to anyone. Every patient is cared for to a high standard. Staff are a great team, very helpful and always up for a laugh.
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Review from Anne E (Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good and get on well with staff.
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Review from Doreen H (Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The food is very good. The staff are very kind and thoughtful. The home is clean and hygienic.
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Review from Andrew R (Son of Resident) published on 1 May 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the 1st day my mother moved into The Lawns she was made to feel really welcome, she has been well looked after by all staff and management alike, there are lots of activities and entertainment for residents in a very friendly atmosphere, she really enjoys the good variety of meals on offer and
the home is always very clean and tidy.


To date, the family really appreciate the care and support The Lawns has provided and may I take this opportunity to thank all the management and staff at the home.

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Review from Kathleen P (Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly staff.
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Review from Sheila B (Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very friendly.
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Review from Trevor H (Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good, friendly staff.
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Review from Patricia E (Friend of Resident) published on 6 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Lawns is very good and clean. The staff are good and there is a nice atmosphere in the home. I would recommend it to anyone.
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Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for The Lawns Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.500 for The Lawns Care Home is calculated as follows: ( (183 Excellents x 5) + (88 Goods x 4) + (25 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 300 Ratings = 4.5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Lawns Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 6 Oct 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (4)

Sharon

Sharon Daglish

Job Title: Manager Joined: 2020

I have worked at the Lawns Care home since November 2020. I started my career in care as a care assistant and have worked up to my current position of Deputy Home Manager, I have gained NVQs 2 and 3 in care, safe handling of medications, moving and handling, team leadership, and first aider.


I live in Spennymoor with my husband. I have three children and three step-children. I am a proud grandma of nine grandchildren.


The thing I like most about working at The Lawns Care Home is I enjoy spending time with and ensuring my residents are safe, clean and tidy. I like knowing that I am helping them to enjoy their retirement years in a comfortable and homely environment as much as possible. My priority at work is my resident's well-being, seeing a resident smile is all the reward I need.

Louise

Louise Lund

Job Title: Administrator Joined: 2019

I have worked at The Lawns Care home for coming up to a year and a half. In my previous position I worked for a training company which I was there for 7 years but really fancied a career change into something completely different. I took on the role of the home administrator and must say it’s the best thing I have ever done!


I have 18 year’s experience within Administration and a wealth of knowledge and experience across this area. I have gained Diploma Level 2 Business Administration, NCFE Level 2 certificates in Equality & Diversity, Care & Management of Diabetes, Safeguarding & Prevent.


I live near Bishop Auckland with my husband, son and a goldendoodle dog named Miley who is a massive part of our family.


Any spare time I have, I enjoy spending time with my family and friends, watching TV/films, shopping and walking my dog.


The thing I love most about working at The Lawns is seeing the residents having fun, enjoying themselves and seeing the smiles on their faces which really does make it all worthwhile.

Olivia

Olivia Richardson

Job Title: Senior Care Assistant Joined: 2011

My name is Olivia and I have worked at The Lawns care home for 10 years. I love the happy friendly atmosphere here and all the staff and management work together as a team. I go home from work feeling happy that I have helped the residents during this horrible time that everyone is going through.

Gill

Gill Wheatley

Job Title: Senior care assistant Joined: 2008

I have worked in care for 37yrs.I have worked in a few homes in the Darlington area, I have also worked in a care home in Middleton St George. I have worked in The Lawns for nearly 13 years. I left to work in another care home but missed the residents and staff, so returned and remained here.
I have NVQ in social care both 2 and 3, I also have training in safeguarding, medication, first aid and many more over the years.
I have four children three boys and one girl. I live in Darlington with my husband Conrad who works for the army. We have four grandchildren two girls two boys. During m my days off I enjoy spending time with my grandchildren.
My priority at work has always been my residents ensuring all residents are happy and well cared for, I get joy from seeing them smile.

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