






The Lawns Residential Care Home is located close to the famous Darlington railway station, with the clock tower visible from the home, and is also close to local shops.
The Lawns is a purpose built home which provides individual care for each resident, whether short respite care or permanent care.
All 62 single rooms have en-suite facilities, a nurse call system and smoke detectors. There is a lift and full wheelchair access throughout the home.
Care Provided by The Lawns Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 62 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact The Lawns Care Home for full pricing details and T&Cs.
Contact The Lawns Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Sharon Dalglish(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (62)
Visiting
- All visitors welcome.
Parking
- Car Parking available
The Lawns Care Home Reviews (98)
The Lawns Care Home has a Review Score of 9.4 (9.422) out of 10, based on 27 reviews in the last 2 years.
Over all time The Lawns Care Home has 98 reviews.
The carers spent almost all day every day right until the very end. At such a sad time for our family everyone at The Lawns gave well over 100% care to my Mother. I can't even think of anything to complain about, I have the highest regard for all the carers and a special thanks goes to the manager who was a constant comfort. I will never forget what they did for my dear Mother right to the end, I can't thank them enough.
Thank you so much for your kind words about The Lawns. We are deeply touched by your review and honoured that we could care for your dear Mother during her time with us. It was a privilege to support her and your family, especially in her final days, and we are truly grateful for your kind...
My mother has been at The Lawns for 3 years. Initially she didn't want to be there after losing her independence but as the months went on she came to call several of the staff her friends and every time I visit she says how nice they are to her, and believe me she will say if she's not happy! I couldn't have taken as good care of my mam as the staff at The Lawns do, and it gives me peace of mind to know she is safe. My mam chooses not to take part in activities. I recommend The Lawns Care Home.
Thank you so much for your kind words and for sharing your experience. We're truly touched to hear how your mother has formed friendships with the staff and feels so well cared for at The Lawns. It's wonderful to know she feels comfortable and safe, and we're glad we can offer you peace of mind....
As Mum aged and was affected by dementia both the management and staff were superb and made her final days much more bearable for both Mum and the family. Sadly Mum passed away on 1 September but throughout her time with you everything and every aspect of her care was excellent.
Thank you so much for your thoughtful and kind words during this difficult time. We are truly sorry for your loss, and it means a great deal to us that we were able to support both your mum and your family throughout her time at The Lawns. Our team is dedicated to providing the best care possible,...
1). Making regular checks on my mother to change her more frequently regarding incontinence issues.
2). A number of times whilst visiting I have noticed prolonged exposure to room alarms going off and responses to these alarms has been infrequent.
3). Staffing levels/having available staff could improve the above.
4). Personal clothing. Many times I have purchased clothes for my mother and these tend to get mislaid after they have been worn only once. I have noticed my mother wearing different clothes which do not belong to her. When looking for her clothes I have noticed they are not in her room. The laundry process could be enhanced as name tags are in place.
Thank you for your feedback and for highlighting the compassion and care you've witnessed for your mother at The Lawns. We truly appreciate your observations, as they help us to improve. We take your concerns seriously, and we will address the issues you've mentioned regarding incontinence care,...
My Aunt says she is spoilt and looked after and that she is very lucky. The staff engage well with her and she loves to hear about their families and what they're up to. She is encouraged to join in activities and enjoys having her hair done When unwell, staff are quick to arrange for the Matron to assess or NHS111. The cleaners are on the go all the time keeping everywhere clean and fresh. The boarded-up doors look unsightly which is a shame on the EMI unit and the doorstop on room door does its own thing which is frustrating when my Aunt wants her door open and it keeps shutting randomly. Overall I am very happy that she feels loved and settled especially as she is currently unwell. She does, however, miss being able to make herself a coffee or hot chocolate especially when I visit and the coffee machine downstairs isn't always working and there's not one upstairs. Staff, however, will make one for us both.
Thank you so much for your lovely feedback about your aunt's experience at The Lawns. We're thrilled to hear that she feels so well cared for and enjoys her time with the staff and activities. We also appreciate your comments regarding the EMI unit doors and the doorstop - we will certainly look...
I visit my uncle regularly, my family are all happy and know he is very settled at The Lawns Care Home. It has a very welcoming feeling when walking in. The residents are all chatty and appear happy. When walking in, it always seems very busy with activities going on! My family enjoys the Thursday afternoon mens group. He is difficult to please but looks forward to this. Also, regular entertainment in the home for special occasions.
Thank you so much for your wonderful review of The Lawns Care Home! We're thrilled to hear that your uncle is happy and settled here and that you and your family feel welcome when you visit. It's fantastic to know that he enjoys the Thursday afternoon men's group and love seeing our residents...
The rooms are tailor-made for the residents who live here - with en suite toilet and washing facilities. My husband is always clean and well-presented, as is his room and bed linen. He has the services of a barber, chiropodist and nurses with experience. The food is cooked in-house and looks good enough to eat. The staff I cannot praise highly enough, always cheerful and caring and doing their utmost to care for people in often difficult circumstances. Well done.
Thank you so much for your wonderful review of The Lawns Care Home. We're delighted to hear that your husband is happy, well cared for, and comfortable in his surroundings. Ensuring that our residents feel at home and are provided with the highest level of care is our top priority, and it's great...
My husband and I have resided at the home for the last seven months during our stay we have been very happy. The place is clean, tidy and well organised. Meals are good and a happy atmosphere exists between staff and residents and it is not regimental, more like home and staff encourage the residents to participate in activities which we enjoy.
We're delighted to hear that you've had such a positive experience during your stay at The Lawns! Creating a clean, tidy, and organised environment where residents feel at home is always our top priority. It warms our hearts to know that you've enjoyed the meals and felt genuine happiness within...
I am a daughter of a resident who was placed here after his fall and I live in Leeds, plus my husband had a major operation so I couldn't get back to Darlington to look after my dad. So placed him on respite. He has come on leaps, much healthier, better and safe, and he's getting on well with joining in with activities, things which he's enjoying. They have done him a world of good and mixing with others. He's eating lots better and gets on with staff too.
Thank you for sharing your experience with us. We are delighted to hear that your father is thriving in our care, especially after the challenges he faced following his fall. It's heartening to know that he is enjoying the activities and that his health and well-being have improved significantly....
Lovely staff always happy, everyone is so hard working.
Thank you for your kind words! We're delighted to hear you appreciate our dedicated and cheerful staff. Your support means a great deal to us at The Lawns Care Home.
The overall care of my mum is usually excellent. When I have raised issues these have been dealt with by a senior member of the care team or management. The regular care staff take time to get to know about my mum, her likes, dislikes, family etc. This has broken down a little recently as there appears to be agency staff due to staff illness. One particular senior member of the care team has been a great support to me since the beginning, and especially recently. The management and administration are always accessible and appointments are easily made and welcomed for longer chats.
Many thanks for taking the time to review our home. It is a pleasure to care for your mum. All feedback is welcomed as it allows us to continually develop our service. Your kind words and the points raised within will of course be passed on to The Lawns team who will be happy to discuss further.
During his 6 week short break stay in the EMI unit following hospitalisation my husband improved beyond hope. Staff encouraged him to regain mobility and independence as kindly as possible given his difficult behaviour with excellent results. The home is being constantly improved by enthusiastic and professional management whilst some staff went the unexpected and very timely extra mile to provide resources and care for which we were very grateful. There are activities, a craft room, a sensory room, a hair salon and a lovely garden lounge with an outlook to a small garden. Security and cleanliness are good and overall a good experience at a difficult time.
We're truly delighted to hear about the positive progress and care received during your husband's stay with us. Our dedicated staff are committed to providing the highest standard of care, and it's incredibly rewarding to know that your husband's experience exceeded expectations. We're thrilled...
My dad has been a resident for over a year now and I cannot express how grateful I am to them. Dad did not want to leave his home and enter residential care, but they have been fantastic with him. He has gone from staying in bed all day at his previous home to spending time in the lounge and even attending Men’s Club.
They have encouraged him to eat well and he has lost a huge amount of weight, meaning he is now able to be more mobile. He has been wheelchair-bound for 15+ years, and thanks to the encouragement and persistence of staff, I saw him walk (aided with a Zimmer frame) for the first time in probably 10 years.
It’s heartbreaking having to make the decision to move a parent into residential care, but I know he is in safe hands here and it has made the whole process so much easier.
A huge thank you to all of The Lawns staff
We're deeply touched by your kind words. We're delighted to hear about the positive changes in your dad's life. Thank you for entrusting his care to us. Our dedicated team is committed to providing a safe, supportive, and encouraging environment for all our residents. Your feedback means the world to us. Thank you for being a part of our extended family at The Lawns.
I have visited within EMI unit on 3 occasions this morning during which time my family member has improved both physically and mentally due to mostly the care of staff and management. Due to the necessary level of security required for an EMI unit and the high level of need for those residents, the atmosphere can be daunting whereas in other areas it is always warm and welcoming. The staff are all friendly, approachable, helpful and kind. Management is excellent and is obviously working hard to do their best for all residents to support their families.
Thank you for your heartfelt feedback. We're pleased to hear about the improvement in your family member's well-being. Creating a warm and welcoming atmosphere for our residents is at the core of what we do, and we're thrilled to know that you've felt the compassion and dedication of our staff at...
Very clean. All staff are lovely, friendly and very hard working and polite. The food is nice. Comfortable and warm room with a lovely view. Very central.
Many thanks for taking the time to review our home. It is our privilege to care for you and are delighted you are enjoying life at The Lawns. Your kind words are greatly appreciated and I will of course ensure that they are passed on to The Lawns family.
The staff are good and the management is great, not bad, very good. My room is really good, comfortable and it is big and I can see everything. I can see people coming and going.
Many thanks for taking the time to review our home. We are delighted that you are enjoying life at The Lawns. Your kind words are greatly appreciated and I will of course pass them on to The Lawns team.
Happy and settled. Food is so-so.
Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our service. Your kind words are greatly appreciated and I will of course pass them on to The Lawns team.
Highly trained staff! Very comfortable around them. They know their jobs.
Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to The Lawns family.
Having been in this home for a few months, I have found my stay to be satisfactory and have had no complaints. The staff are all very friendly and helpful. I would recommend it to other people.
Many thanks for taking the time to review our home. We are delighted that you have settled in so well. Your kind words are greatly appreciated and I will of course pass them on to The Lawns team.
Home is always clean and warm. Mam's room is always nice and warm. The staff are always willing to answer any questions and are very helpful.
Many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the manager and The Lawns family.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 06 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Lawns Care Home.
There are no upcoming events for The Lawns Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Lawns Care Home.
Accreditations
There are no accreditations posted yet for The Lawns Care Home.
Meet the Team (4)

I have worked at the Lawns Care home since November 2020. I started my career in care as a care assistant and have worked up to my current position of Deputy Home Manager, I have gained NVQs 2 and 3 in care, safe handling of medications, moving and handling, team leadership, and first aider.
I live in Spennymoor with my husband. I have three children and three step-children. I am a proud grandma of nine grandchildren.
The thing I like most about working at The Lawns Care Home is I enjoy spending time with and ensuring my residents are safe, clean and tidy. I like knowing that I am helping them to enjoy their retirement years in a comfortable and homely environment as much as possible. My priority at work is my resident's well-being, seeing a resident smile is all the reward I need.

I have worked at The Lawns Care home for coming up to a year and a half. In my previous position I worked for a training company which I was there for 7 years but really fancied a career change into something completely different. I took on the role of the home administrator and must say it’s the best thing I have ever done!
I have 18 year’s experience within Administration and a wealth of knowledge and experience across this area. I have gained Diploma Level 2 Business Administration, NCFE Level 2 certificates in Equality & Diversity, Care & Management of Diabetes, Safeguarding & Prevent.
I live near Bishop Auckland with my husband, son and a goldendoodle dog named Miley who is a massive part of our family.
Any spare time I have, I enjoy spending time with my family and friends, watching TV/films, shopping and walking my dog.
The thing I love most about working at The Lawns is seeing the residents having fun, enjoying themselves and seeing the smiles on their faces which really does make it all worthwhile.

My name is Olivia and I have worked at The Lawns care home for 10 years. I love the happy friendly atmosphere here and all the staff and management work together as a team. I go home from work feeling happy that I have helped the residents during this horrible time that everyone is going through.

I have NVQ in social care both 2 and 3, I also have training in safeguarding, medication, first aid and many more over the years.
I have four children three boys and one girl. I live in Darlington with my husband Conrad who works for the army. We have four grandchildren two girls two boys. During m my days off I enjoy spending time with my grandchildren.
My priority at work has always been my residents ensuring all residents are happy and well cared for, I get joy from seeing them smile.
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