What types of Care is The Grange Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at The Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Grange Care Home to the centre of Darlington?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

The Grange Care Home, Whinbush Way, Darlington, Durham DL1 3PT

Review from Doug W (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report

Overall Experience

My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are professional, compassionate, helpful and keep me informed of any changes in my dads circumstances. I would and have recommended The Grange to people.

Reply from Paul Millar, Client Relations at The Grange Care Home

Thank you for taking the time to review our home and recognising the great service that The Grange family provide . Your kind words are greatly appreciated and I will of course pass them on to the…read more

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Review from D I (Daughter-in-law of Resident) published on 30 September 2025 Submitted via Website • Report

Overall Experience

My mother in law has been a resident here a the wonderful grange in Darlington for many years my trust in this care home is unbelievable high the manager Carmen and her staff go beyond their job roles it's truly amazing the relationship they have with their residents I have and will never worry about

Bettys care they love her as I do and also they have been so kind to allow me overnight stay as she is not in best of health it's like home from home please if your looking for a place for your loved one pop in and see for yourself I can 100% recommend this care home above the others in Darlington give your loved ones the best care possible to go to the Grange Darlington I also want to say a massive thank you to them all for everything and to mention Kingsley who was amazing with Betty if you want the best choose this care home and have peace of mind for your loved ones many thanks again Dawn

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Review from Neil M (Son of Resident) published on 2 September 2025 Submitted via Website • Report

Overall Experience

My 89 year father has only been a resident at The Grange for four days, following a few months in hospital and a short stay in another care home. The week before he moved to The Grange we all had serious concerns that he had given up on life and despite all our efforts, he would not leave his bed, preferring

to sleep the days away. After only these four days at The Grange, my father has returned to his happy old self. The manager and her team have truly been amazing in motivating my father into engaging with other residents, taking pride in himself again and in just enjoying life again. My family and I can't thank the manager and her team enough for the amazing care they have already taken of my father and making sure his first week has been such a success.

Reply from Paul Millar, Client Relations at The Grange Care Home

Thank you for taking the time to review our home . We are delighted at how quickly and well your father has settled in . You kind words are greatly appreciated and I will of course share them with…read more

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Review from J Y (Wife of Resident) published on 15 August 2025 Submitted via Postal Card • Report

Overall Experience

My husband has been in this care home for 1 1/2 years and I am very happy with his treatment and care. His carers are kind and they do their best to make each and every resident as comfortable as possible. My husband can be extremely difficult and they are patient and take time to help and reassure

him. The carers in this home need medals for their love and care.

Reply from Paul Millar, Client Relations at The Grange Care Home

Thank you for taking the time to review our home and recognise the great care and service that The Grange team provide . Your kind words are greatly appreciated and I will of course pass them onto The…read more

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Review from Lilian T (Wife of Resident) published on 29 April 2025 Submitted via Postal Card • Report

Overall Experience

My husband was in The Grange Care Home for approximately 2-and-a-half years. He was very happy and content from first going in, never questioning why he was in there. The staff were all lovely and caring, from management to all the staff. We had our little differences but overall we were happy and my

husband was content which helped me a lot, especially in his final days.

Reply from Paul Millar, Marketing Manager at The Grange Care Home

Please accept our deepest sympathy of the loss of your husband . Your kind words are much appreciated particulary recognising the great work that the management and staff provide and I will of…read more

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Review from Susan R (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report

Overall Experience

Mam was referred to The Grange Care Home after being hospitalised. It had become apparent that she was no longer capable of looking after herself. The staff at The Grange have made her so welcome and the attention to detail for personal care is 100%. The staff and management are so friendly and pleasant,

always smiling and creating a lovely atmosphere in the home. They are also always available to answer any questions family members may have. The rooms and facilities are very clean and the home has plenty of well-organised rooms for residents and their visitors to relax. The food is excellent, with plenty of choice and drinks are always available. There are regular activities and sometimes live singers. All in all, I can now sleep at night, knowing that Mam is safe and secure and coming to no harm.

Reply from Paul Millar, Client Relations at The Grange Care Home

Thank you so much for your kind words and 5-star rating! We're so pleased to hear that your Mum is happy with the care and support they're receiving.

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Review from Sylvia A (Sister of Resident) published on 21 February 2025 Submitted via Postal Card • Report

Overall Experience

My brother has been in The Grange Care Home nearly a year. He's had excellent care. The care that the management and staff have given him has been to a high standard. They're professional, friendly and polite.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that your brother has received excellent care at The Grange and that our team has…read more

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Review from Stephen M (Son of Resident) published on 13 January 2025 Submitted via Postal Card • Report

Overall Experience

Very kind and friendly staff, just do a good job looking after the residents.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you for your kind words and positive feedback about The Grange Care Home. We're delighted to hear that you find our team kind and friendly- it's always our goal to provide the highest level of…read more

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Review from J R (Daughter of Resident) published on 8 January 2025 Submitted via Postal Card • Report

Overall Experience

Mam initially went into The Grange Care Home temporarily after a three week hospital stay as she was unable to care for herself. After further assessment the decision was made that it would be safer for her to become a permanent resident. This decision was made far easier for our family as The Grange

offers a very caring atmosphere for both residents and relatives. Although mam was distressed at this decision a member of staff realised what was happening and dealt compassionately with the situation. Both management and carers are to be commended at this care home and I feel real peace of mind knowing that my mum is being so well cared for.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you for sharing your experience. We're so pleased to know that The Grange Care Home provided such a compassionate and supportive environment for your mam and your family during this difficult…read more

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Review from Elaine G (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card • Report

Overall Experience

In our opinion as a family of four The Grange Care Home is the perfect home for our lovely mum. The staff are outstanding. Carers are not only wonderful to Mum but also give great support to us as a family. Cleaners also are friendly and often have a little chat and also a lovely smile. Thank you The

Grange for all your support.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you so much for your kind words! We're delighted to hear that you feel The Grange Care Home is the perfect home for your mum and that our team has provided such wonderful care and support to her…read more

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Review from Michael B (Brother of Resident) published on 26 November 2024 Submitted via Website • Report

Overall Experience

My sister has been a resident at The Grange for six months. She has dementia. I'm so pleased to have found a care home for my sister where I know she is safe and happy. The Grange is, in my opinion, a really excellent care home, especially for dementia residents. The facilities and surroundings are

well adapted for dementia patients and the staff are caring and friendly. They go to great lengths to make the surroundings attractive and stimulating. I visit my sister most days for a quick visit with her dog and we always feel welcome.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you so much for your thoughtful and kind words about The Grange Care Home. We are truly delighted to hear how happy and safe your sister feels here- that's exactly what we strive for every day.…read more

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Review from Lesley C (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report

Overall Experience

The manager keeps me up to date with all matters related to my mum. I am so relieved to know my mum in a place where she is cared for, valued and respected.
The Grange have a person centered approach, so my mum is seen and respected as a unique individual who's past and life story is integral to the

person she is now. It's not forgotten.
So the person is not lost.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you so much for your thoughtful and heartfelt review. We are truly grateful for your kind words and are honoured to care for your mum here at The Grange Care Home. Our team strives to ensure…read more

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Review from Jane L (Daughter of Resident) published on 7 November 2024 Submitted via Website • Report

Overall Experience

My 95-year-old dad has now been resident at The Grange for almost 18 months. His health has been up and down but at all times he is treated with the utmost care and respect by the staff who go out of their way to make Dad feel at home. As we his family live quite some distance away we are not able to

visit quite as often as we would like. However, we do keep in touch with regular video and phone calls and staff are always happy to facilitate these to keep up regular communication, which is so important. Thank you to the manager and her staff for all they do for our dad, which is very much appreciated.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your dad feels at home and is treated with the care and respect he deserves.…read more

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Review from A R (Son of Resident) published on 23 September 2024 Submitted via Postal Card • Report

Overall Experience

I am so pleased with the service you offer. All of your staff are friendly and helpful. Nothing is too much trouble. They smile and talk to you. The building is set out so nice. Very much like a persons true home. If there is an issue, the staff act very fast to resolve any issues. I'm so happy my dad

is in your care. Thank you.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you so much for your lovely review. We're delighted to hear that you're pleased with the service and that our care team has made such a positive impact. It's incredibly important to us that The…read more

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Review from David T (Respite Resident) published on 25 July 2024 Submitted via Postal Card • Report

Overall Experience

After being admitted to hospital by social workers was told by them to rehab to get my confidence back. The Grange is excellent and caring.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you for your kind words - we're delighted to hear that The Grange has provided excellent and caring support to help you regain your confidence!

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Review from A T (Daughter of Resident) published on 9 July 2024 Submitted via Postal Card • Report

Overall Experience

I do not want my Mim and Dad to leave here and go anywhere else. They are happy here and my sister and I are very happy visiting.
The staff are brilliant.

Reply from Home Manager, Home Manager at The Grange Care Home

Thank you so much for sharing your thoughts with us. We are thrilled to hear that your Mom and Dad are happy here at The Grange and that you and your sister enjoy visiting them. Our staff strives to…read more

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Review from Lesley B (Daughter of Resident) published on 8 July 2024 Submitted via Postal Card • Report

Overall Experience

I am very happy with the care given to my mum while she's been residing at The Grange. She has come on leaps and bounds since arriving here and is walking independently, is relaxed and looks at home. The carers are brilliant, all very friendly, caring and knowledgeable about their residents. I've met

the manageress today who is also lovely. A big thank you to The Grange.

Reply from Home Manager, Home Manager at The Grange Care Home

Dear Lesley. Thank you so much for your heartfelt feedback! We are delighted to hear that your mum is thriving at The Grange. It is wonderful to know that she is walking independently, feels relaxed,…read more

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Review from Richard G (Son of Resident) published on 21 June 2024 Submitted via Postal Card • Report

Overall Experience

It's my first experience of a nursing home so I can only say what I see. The staff are very friendly and helpful but I just don't think there is enough of them.

Reply from Home Manager, Home Manager at The Grange Care Home

Dear Richard, thank you for taking the time to share your observations and feedback about your first experience of a care home. You did tell me that it was a good experience, that Mom was comfortable…read more

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Review from Melvyn A (Resident) published on 23 May 2024 Submitted via Postal Card • Report

Overall Experience

The Grange Care Home cannot be faulted. The staff and management go out of their way to make me feel at ease and have been there to sort out any problems or issues. They have supported me and helped me whereas I have had very little support from my GP surgery. The staff at the surgery on the switchboard

are not medically trained and therefore can only say very little to help. The food at The Grange is also very good and I get healthy portions.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

Thank you for your kind words. We're delighted to hear that our staff and management have been able to provide the support and care you need. It's great to know you enjoy the food and feel well cared…read more

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Review from W L (Sister-in-law of Resident) published on 26 April 2024 Submitted via Postal Card • Report

Overall Experience

There has been a massive improvement to the cleanliness of the home, new carpets have made a massive difference. Love the sensory display and newly decorated lounge. All of this makes a better environment for residents, visitors, family and staff. Great relationship, communication between staff, residents

and visitors. Please could we have fitted sheets and more flannels.

Reply from Jackie Brook, Care Relationships at The Grange Care Home

We're thrilled to hear that the enhancements at The Grange Care Home are making a positive impact! It's great that the new carpets, sensory display, and decor in the lounge are contributing to a more…read more