






The Grange Residential Care Home is dedicated to offering both residential and dementia care.
This modern facility has seventy-four bedrooms, with some suitable for people with mobility issues, and is always well-staffed to ensure that residents can always receive carers' attention at any time of the day or night.
Located in a pleasant area of Darlington, service users are supported in continuing their personal freedoms in the local community and within the home itself.
Care Provided by The Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact The Grange Care Home for full pricing details and T&Cs.
Contact The Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Carmen Miclea (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (74)
Visiting
- All visitors welcome.
Parking
- Large Car park on site
The Grange Care Home Reviews (121)
The Grange Care Home has a Review Score of 9.7 (9.709) out of 10, based on 23 reviews in the last 2 years.
Over all time The Grange Care Home has 121 reviews.
The Grange have a person centered approach, so my mum is seen and respected as a unique individual who's past and life story is integral to the person she is now. It's not forgotten.
So the person is not lost.
Thank you so much for your thoughtful and heartfelt review. We are truly grateful for your kind words and are honoured to care for your mum here at The Grange Care Home. Our team strives to ensure that every resident feels seen, valued, and respected, and it means the world to hear that you feel...
My 95-year-old dad has now been resident at The Grange for almost 18 months. His health has been up and down but at all times he is treated with the utmost care and respect by the staff who go out of their way to make Dad feel at home. As we his family live quite some distance away we are not able to visit quite as often as we would like. However, we do keep in touch with regular video and phone calls and staff are always happy to facilitate these to keep up regular communication, which is so important. Thank you to the manager and her staff for all they do for our dad, which is very much appreciated.
Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that your dad feels at home and is treated with the care and respect he deserves. Keeping families connected is incredibly important to us, so it's wonderful to know that our team has...
I am so pleased with the service you offer. All of your staff are friendly and helpful. Nothing is too much trouble. They smile and talk to you. The building is set out so nice. Very much like a persons true home. If there is an issue, the staff act very fast to resolve any issues. I'm so happy my dad is in your care. Thank you.
Thank you so much for your lovely review. We're delighted to hear that you're pleased with the service and that our care team has made such a positive impact. It's incredibly important to us that The Grange feels like a true home for our residents, and your kind words mean a lot. Our staff always...
After being admitted to hospital by social workers was told by them to rehab to get my confidence back. The Grange is excellent and caring.
Thank you for your kind words - we're delighted to hear that The Grange has provided excellent and caring support to help you regain your confidence!
The staff are brilliant.
Thank you so much for sharing your thoughts with us. We are thrilled to hear that your Mom and Dad are happy here at The Grange and that you and your sister enjoy visiting them. Our staff strives to create a warm and welcoming environment for all our residents and their families, and it means the...
I am very happy with the care given to my mum while she's been residing at The Grange. She has come on leaps and bounds since arriving here and is walking independently, is relaxed and looks at home. The carers are brilliant, all very friendly, caring and knowledgeable about their residents. I've met the manageress today who is also lovely. A big thank you to The Grange.
Dear Lesley. Thank you so much for your heartfelt feedback! We are delighted to hear that your mum is thriving at The Grange. It is wonderful to know that she is walking independently, feels relaxed, and truly looks at home. Our carers take great pride in providing friendly, caring, and...
It's my first experience of a nursing home so I can only say what I see. The staff are very friendly and helpful but I just don't think there is enough of them.
Dear Richard, thank you for taking the time to share your observations and feedback about your first experience of a care home. You did tell me that it was a good experience, that Mom was comfortable and you stated that the support staff had also given you was incomparable. We genuinely appreciate...
The Grange Care Home cannot be faulted. The staff and management go out of their way to make me feel at ease and have been there to sort out any problems or issues. They have supported me and helped me whereas I have had very little support from my GP surgery. The staff at the surgery on the switchboard are not medically trained and therefore can only say very little to help. The food at The Grange is also very good and I get healthy portions.
Thank you for your kind words. We're delighted to hear that our staff and management have been able to provide the support and care you need. It's great to know you enjoy the food and feel well cared for at The Grange. Your feedback is truly appreciated and encourages us to continue delivering high-quality care.
There has been a massive improvement to the cleanliness of the home, new carpets have made a massive difference. Love the sensory display and newly decorated lounge. All of this makes a better environment for residents, visitors, family and staff. Great relationship, communication between staff, residents and visitors. Please could we have fitted sheets and more flannels.
We're thrilled to hear that the enhancements at The Grange Care Home are making a positive impact! It's great that the new carpets, sensory display, and decor in the lounge are contributing to a more pleasant atmosphere for everyone. Strong relationships and clear communication are at the heart of...
The care home is bright, spacious with very friendly, caring staff. Food is good and entertainment is varied throughout the week.
Thank you so much for your review. Were thrilled to hear that you appreciate the bright and spacious environment at The Grange, as well as the variety of our entertainment and the quality of our food. Our staff take great pride in creating a welcoming and caring atmosphere for everyone.
My father went into the home for respite and a care needs assessment, following a period in hospital due to falls and confusion. He was there for 3 weeks. The manager and all the staff were very caring and responsive to his needs. Dad was very confused and delirious, the staff understood how to look after him and put his mind at rest. The only reason he didn't remain in the home was that I wanted to find a home nearer to me so that I could visit more often.
Thank you for sharing your experience with us. We're touched by your kind words and are delighted to hear that your father received compassionate and responsive care during his time at The Grange Care Home. It's heartwarming to know that our team was able to provide comfort and support to him...
My 95-year-old dad has been a resident at The Grange for 8 months now after becoming unable to manage at home. Unfortunately, his health is declining due to old age but he has settled in now. I am just back from my latest visit and took the opportunity to sit down with the Home Manager, who took me through his extremely comprehensive care plan which was greatly reassuring. Dad is losing weight and has very little appetite. We discussed his food preferences and she agreed to ensure that dad would be offered his particular food preferences each day as an alternative to the daily menu. She involved a senior staff member and one of the kitchen staff in the discussion to ensure dad’s wishes would be met. Very reassuring. I raised a concern about dad’s low mood at times and she arranged a visit by dad’s GP. I would highly recommend The Grange and would like to pass on my thanks to the Home Manager and every member of her team for their commitment, compassion and excellent level of care.
Thank you for your review. I am pleased to be able to reassure you and all our families that all of the resident's care is our utmost priority at all times. I will pass on your kind words to all of our amazing team. Much appreciated.
Food is generally cold as is last in line to receive.
Thank you for your positive review of The Grange Care Home. We apologise for any inconvenience caused regarding food temperature and meal service timing. We appreciate your feedback and are taking steps to ensure all residents receive warm and timely meals. If you have any further concerns or suggestions, please don't hesitate to reach out to us directly.
My husband has been a resident for 2.5 years, he has advanced dementia and requires help with every aspect of day to day care.
The staff met his needs with care and respect, which isn’t always an easy task as he can become quite angry due to his dementia.
I know the staff will contact me if they have any concerns. I have the upmost respect for all of them.
Thank you for sharing your thoughts and experiences with The Grange Care Home. We are deeply touched by your kind words and grateful for the trust you've placed in us to care for your husband. Our care team is committed to providing compassionate care and support to all our residents, especially...
My parents moved to The Grange recently. From the very 1st meeting with the assistant manager, I had a good feeling about the place. I visited 3 times, once just on spec, before I made my decision and had the same impression each time. Since they moved in the staff could not have been better. They treat the residents with kindness and respect and are very supportive of me as well since the process of my parents not being able to look after themselves and having to move to care is quite overwhelming. One parent has settled quite well and is smiling and telling me they are happy, I couldn’t ask for more than that. My other parent is still adjusting and there have been a couple of incidents, both when I was visiting and when I wasn’t the staff reacted so professionally and are being proactive in establishing the source of the issues and getting appropriate help. From the manager to the carers, housekeepers, maintenance team and the admin staff everyone is supportive and wants to do the best for the residents.
Thank you so much for sharing your experience with us! We're thrilled to hear that your parents have settled in well at The Grange and that you've had such positive interactions with our team. Your kind words mean a lot to us, and we're committed to providing the best care possible for your loved ones. If you ever need anything, please don't hesitate to reach out.
I'm happing with the care received for my husband, there's always someone there to ask if I have a query. Staff are always friendly and I like the choice of activities.
Thank you for sharing your positive feedback about The Grange Care Home in Darlington. We're delighted to hear that you're happy with the care provided for your husband. Our team is committed to being attentive and friendly and we're glad you appreciate the variety of activities offered. If you ever have any questions or suggestions, please feel free to reach out.
My mom has just recently moved into the home so at the moment can’t say too much but what I have it seems to be very good. The carers treat mom very well. All the ones I have spoken to are very nice and caring. My mom will settle in here quite nicely. My mom is 104 so a little bit goes a long way. Thank you.
Thank you for your kind words about The Grange Care Home! We're thrilled to hear your mom is settling in well. Our team is dedicated to providing the best care, and we appreciate your trust in us. If you ever have questions or need assistance, feel free to reach out. We look forward to making your mom's stay here exceptional.
The Grange is a lovely home with caring competent staff. The room was clean and spacious, with plenty of activities to do.
Many thanks for taking the time to review our home. It was a privilege to care for you. Your kind words are greatly appreciated and I will of course pass them on to The Grange team.
Very good care home. Lovely coffee morning, well done.
Dear June, many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course share them with The Grange family.
Mum got transferred from the hospital on six-week respite care with a review to permanent residency. Mum was extremely nervous, understandably, as was I. She has been treated with love and respect since she arrived. Mum is now settled in fantastically and I am really relieved she is here.
Many thanks for taking the time to review our home. It is our pleasure to care for your mum and are delighted that she has settled in so well. Your kind words are greatly appreciated and I will of course pass them on to The Grange team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (1)
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- 15 Aug 2026Organiser: The Grange Care Home
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Grange Care Home.
Accreditations
There are no accreditations posted yet for The Grange Care Home.
Meet the Team (3)

I have worked at The Grange for 8 years. I am very outgoing and enjoy helping our residents to be looked after as they would wish to be and making The Grange a Home from Home.
Out of work, I enjoy doing things with my young son.

Outside of work I enjoy doing Crafts and seeing my grandkids.

I have worked at the Grange for over twelve years. I started as a domestic then worked as an Activity coordinator before becoming Housekeeper. I enjoy working at the Grange and helping to look after the residents. Last year, 2020, I was presented with a Company Award recognising my achievements at the Grange.
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