The Grange Care Home

The Grange is a lovely home with caring competent staff. The room was clean and spacious, with plenty of activities to do.

Very good care home. Lovely coffee morning, well done.

Mum got transferred from the hospital on six-week respite care with a review to permanent residency. Mum was extremely nervous, understandably, as was I. She has been treated with love and respect since she arrived. Mum is now settled in fantastically and I am really relieved she is here.

I find The Grange Care Home welcoming to visitors. My friend is well cared for and considerately supported. The weekly coffee morning is a well-organised event. The staff are fabulous with everyone.

I attended a coffee morning - very impressed by the care and dedication of the whole team who clearly are dedicated to the residents and have their best interests at heart. The interactions with residents are wonderful and it clearly makes a difference to have a stimulating environment.

On the whole, excellent. There has been some misunderstanding regarding my medical condition recently but the home has been quick to resolve this, which is to their credit. This home is one of the best in the area and I hope it will continue to be so in the long term future.

I don’t normally write reviews, however really pleased to see such an improvement in Mum’s wellbeing in one week.

My mother moved to The Grange following a prolonged hospital stay. The team there did a great job of getting Mum settled after the disruption of the move and she is now comfortable, happy and well cared for. The manager and the team obviously care a great deal about their residents and their welfare, which gives me and my family great peace of mind in entrusting them with Mum's ongoing care.

My husband has been in The Grange Care Home since 2021, I feel I need to comment on his care. The staff at The Grange are wonderful, they are very professional, caring and very loving towards their residents. They give 110 per cent of their time to their work, led by the manager, I can say this with absolute certainty because I spent one week there after an accident. I am chairman of two organisations dealing with older people and I would have no hesitation in recommending The Grange Care Home to our members.

I would just like to mention that all the staff in the care home including maintenance and office staff, are all very professional. Everyone is very helpful and very pleasant. The manager runs a fantastic crew, she is also a very good leader, top quality, also very professional. I know my wife is in very good hands and well looked after. I would recommend The Grange to anyone. In my eyes, you could never get better staff, first class. Proud of the job they all do.

Have been a visitor at The Grange Care Home for over two years, never had a problem with anything. They always contact me as soon as there is a problem regarding my friend's disposition. Both my charge and myself are very happy with the way The Grange handles everything.

We could not have wanted any better care than my brother received, especially during the last week of his life. All the staff treated him with dignity, love and respect. As the family of my brother, we were always kept informed of any problem arising and given lots of support by the caring staff.

I visit an old friend to see if there is anything I can do to help him. The staff and surroundings are top class and although he doesn't remember us, it is always a great experience.

Thank you all for looking after me.

My wife and I have been in The Grange now for a while, and we appreciate all care given by the staff and management. The rooms are very good, and they have accommodated so my wife and I can share a room. They are cleaned very well and daily. I would highly recommend The Grange Care Home and the level of care given.

My mum has been a resident at The Grange for six weeks. She has flourished since admission and found all of the staff caring and loving towards her. I feel safe knowing that she is being well looked after in a warm and friendly environment. Many thanks, everyone, especially the home manager.

The whole environment seemed unnecessarily noisy. My mother was very distracted by a constant loud beeping noise outside her room.

I visit my wife at The Grange Care Home every day. I can honestly say that she is "champion" looked after by all staff. I would highly recommend The Grange Care Home. All the staff are very caring and kind and treat me as part of the family. I will happily have all the staff look after me, when the time comes. The manager has an open-door policy, always listens and manages the home very well. I am very thankful to The Grange for all their care.

This review is no reflection of the staff in general, it is more to do with my brother. If he has no dinner it is probably because he is not hungry or doesn't fancy the offering. I had a word with the senior manager about my concerns just this week, to see if my brother is getting dressed properly. I've had to do this because he thinks he can manage, but he can't. He would rather try and fail. He needs help. He won't ask for help. He is 95 years old.

My mother has been at The Grange Care Home for 9 months. After a bit of a bumpy start, I can honestly say I feel safe having her there. I live in Scotland and it's hard having her so far away but the staff and Manager have been brilliant with me. We lost my stepfather recently and the bereavement support for my mother has been unbelievable, including the patience staff have shown me over the phone. Some days I’ve called twice to check-in to see how she was coping and each time, staff have taken the time to give me a full update on how she is. They've provided 1:1 sessions for her since my stepfather died; real pastoral support, including preparation for the funeral. I've sat in the lobby of the home a few times when staff were getting called in all directions to respond to the needs of residents, to visitors, specialist medical staff and the phone. I've realised the incredible challenges attached to the role of caring for our elderly and vulnerable folk. It is professional, compassionate and well-run.