Submit a Review for The Grange Care Home
Whinbush Way, Darlington, DL1 3PT
View full details of The Grange Care HomeLatest Reviews for The Grange Care Home
27 January 2026
The staff are kind, patient, and genuinely caring. They treat residents with dignity and respect and always take the time to listen. Communication with family members is good, and nothing ever feels like too much trouble.
The home is always clean and well maintained. Communal areas, rooms, and
bathrooms are kept to a high standard, which is reassuring and creates a pleasant environment for residents and visitors alike.
The level of care is excellent. My mum's individual needs are clearly understood and met, and she is treated as a person, not just a resident. Staff are attentive, professional, and compassionate at all times.
Meals are varied, nutritious, and well presented. Residents are offered choices, and dietary needs are catered for. My mum enjoys the food and is encouraged to eat and drink well.
The rooms are comfortable, homely, and well equipped. They are kept tidy and feel personal rather than clinical
19 January 2026
As a visitor I am always made to feel very welcome and my mam is happy here and is comfortable also she enjoys the friendliness from all the staff. The seniors are very approachable to chat and give feedback. In short I enjoy coming to The Grange and my visits are always long. Many thank to all.
14 January 2026
Mum arrived in March this year and settled in straight away! Everyone knew her by name almost instantly. I can't praise The Grange highly enough: clean, caring, entertaining + good communication with families. Every family member or friend that has visited says what a lovely place it is and comment
how happy she is. Her own good sized room with an en-suite and wide corridors for her walker - what's not to love!
06 January 2026
Friendly and competent staff with an overriding feeling of "care" emanating from the staff towards all of the residents.
Mum is certainly being looked after with good activities and interaction for her. All good and, as a family, we are reassured that mum is being looked after both empathetically
and professionally.
I have given full marks for value for money rather than "I don't know"; all care is expensive but also, how do you put a value on a "loved ones" care, you can't. Providing they are happy and well cared for then that has to be value for money as far as myself and family are concerned; we are happy for mum to be a resident and part of the The Grange family.
08 December 2025
I have found the care home good and friendly staff are very helpful.
08 December 2025
There are looking afar him well the staff are nice and friendly and are good to talk to and get answer.
27 November 2025
I found the staff very helpful very plesant good at there job Activities my wife did not take part in them was not able to.
30 September 2025
My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are professional, compassionate, helpful and keep me informed of any changes in my dads circumstances. I would and have recommended The Grange to people.
30 September 2025
My mother in law has been a resident here a the wonderful grange in Darlington for many years my trust in this care home is unbelievable high the manager Carmen and her staff go beyond their job roles it's truly amazing the relationship they have with their residents I have and will never worry
about Bettys care they love her as I do and also they have been so kind to allow me overnight stay as she is not in best of health it's like home from home please if your looking for a place for your loved one pop in and see for yourself I can 100% recommend this care home above the others in Darlington give your loved ones the best care possible to go to the Grange Darlington I also want to say a massive thank you to them all for everything and to mention Kingsley who was amazing with Betty if you want the best choose this care home and have peace of mind for your loved ones many thanks again Dawn
02 September 2025
My 89 year father has only been a resident at The Grange for four days, following a few months in hospital and a short stay in another care home. The week before he moved to The Grange we all had serious concerns that he had given up on life and despite all our efforts, he would not leave his bed,
preferring to sleep the days away. After only these four days at The Grange, my father has returned to his happy old self. The manager and her team have truly been amazing in motivating my father into engaging with other residents, taking pride in himself again and in just enjoying life again. My family and I can't thank the manager and her team enough for the amazing care they have already taken of my father and making sure his first week has been such a success.
15 August 2025
My husband has been in this care home for 1 1/2 years and I am very happy with his treatment and care. His carers are kind and they do their best to make each and every resident as comfortable as possible. My husband can be extremely difficult and they are patient and take time to help and reassure
him. The carers in this home need medals for their love and care.
29 April 2025
My husband was in The Grange Care Home for approximately 2-and-a-half years. He was very happy and content from first going in, never questioning why he was in there. The staff were all lovely and caring, from management to all the staff. We had our little differences but overall we were happy and
my husband was content which helped me a lot, especially in his final days.
07 April 2025
Mam was referred to The Grange Care Home after being hospitalised. It had become apparent that she was no longer capable of looking after herself. The staff at The Grange have made her so welcome and the attention to detail for personal care is 100%. The staff and management are so friendly and
pleasant, always smiling and creating a lovely atmosphere in the home. They are also always available to answer any questions family members may have. The rooms and facilities are very clean and the home has plenty of well-organised rooms for residents and their visitors to relax. The food is excellent, with plenty of choice and drinks are always available. There are regular activities and sometimes live singers. All in all, I can now sleep at night, knowing that Mam is safe and secure and coming to no harm.
21 February 2025
My brother has been in The Grange Care Home nearly a year. He's had excellent care. The care that the management and staff have given him has been to a high standard. They're professional, friendly and polite.
13 January 2025
Very kind and friendly staff, just do a good job looking after the residents.
08 January 2025
Mam initially went into The Grange Care Home temporarily after a three week hospital stay as she was unable to care for herself. After further assessment the decision was made that it would be safer for her to become a permanent resident. This decision was made far easier for our family as The
Grange offers a very caring atmosphere for both residents and relatives. Although mam was distressed at this decision a member of staff realised what was happening and dealt compassionately with the situation. Both management and carers are to be commended at this care home and I feel real peace of mind knowing that my mum is being so well cared for.
12 December 2024
In our opinion as a family of four The Grange Care Home is the perfect home for our lovely mum. The staff are outstanding. Carers are not only wonderful to Mum but also give great support to us as a family. Cleaners also are friendly and often have a little chat and also a lovely smile. Thank you
The Grange for all your support.
26 November 2024
My sister has been a resident at The Grange for six months. She has dementia. I'm so pleased to have found a care home for my sister where I know she is safe and happy. The Grange is, in my opinion, a really excellent care home, especially for dementia residents. The facilities and surroundings are
well adapted for dementia patients and the staff are caring and friendly. They go to great lengths to make the surroundings attractive and stimulating. I visit my sister most days for a quick visit with her dog and we always feel welcome.
19 November 2024
The manager keeps me up to date with all matters related to my mum. I am so relieved to know my mum in a place where she is cared for, valued and respected.
The Grange have a person centered approach, so my mum is seen and respected as a unique individual who's past and life story is integral to
the person she is now. It's not forgotten.
So the person is not lost.
07 November 2024
My 95-year-old dad has now been resident at The Grange for almost 18 months. His health has been up and down but at all times he is treated with the utmost care and respect by the staff who go out of their way to make Dad feel at home. As we his family live quite some distance away we are not able
to visit quite as often as we would like. However, we do keep in touch with regular video and phone calls and staff are always happy to facilitate these to keep up regular communication, which is so important. Thank you to the manager and her staff for all they do for our dad, which is very much appreciated.
Latest Reviews for The Grange Care Home
27 January 2026
The staff are kind, patient, and genuinely caring. They treat residents with dignity and respect and always take the time to listen. Communication with family members is good, and nothing ever feels like too much trouble.
The home is always clean and well maintained. Communal areas, rooms, and
bathrooms are kept to a high standard, which is reassuring and creates a pleasant environment for residents and visitors alike.
The level of care is excellent. My mum's individual needs are clearly understood and met, and she is treated as a person, not just a resident. Staff are attentive, professional, and compassionate at all times.
Meals are varied, nutritious, and well presented. Residents are offered choices, and dietary needs are catered for. My mum enjoys the food and is encouraged to eat and drink well.
The rooms are comfortable, homely, and well equipped. They are kept tidy and feel personal rather than clinical
19 January 2026
As a visitor I am always made to feel very welcome and my mam is happy here and is comfortable also she enjoys the friendliness from all the staff. The seniors are very approachable to chat and give feedback. In short I enjoy coming to The Grange and my visits are always long. Many thank to all.
14 January 2026
Mum arrived in March this year and settled in straight away! Everyone knew her by name almost instantly. I can't praise The Grange highly enough: clean, caring, entertaining + good communication with families. Every family member or friend that has visited says what a lovely place it is and comment
how happy she is. Her own good sized room with an en-suite and wide corridors for her walker - what's not to love!
06 January 2026
Friendly and competent staff with an overriding feeling of "care" emanating from the staff towards all of the residents.
Mum is certainly being looked after with good activities and interaction for her. All good and, as a family, we are reassured that mum is being looked after both empathetically
and professionally.
I have given full marks for value for money rather than "I don't know"; all care is expensive but also, how do you put a value on a "loved ones" care, you can't. Providing they are happy and well cared for then that has to be value for money as far as myself and family are concerned; we are happy for mum to be a resident and part of the The Grange family.
08 December 2025
I have found the care home good and friendly staff are very helpful.
08 December 2025
There are looking afar him well the staff are nice and friendly and are good to talk to and get answer.
27 November 2025
I found the staff very helpful very plesant good at there job Activities my wife did not take part in them was not able to.
30 September 2025
My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are professional, compassionate, helpful and keep me informed of any changes in my dads circumstances. I would and have recommended The Grange to people.
30 September 2025
My mother in law has been a resident here a the wonderful grange in Darlington for many years my trust in this care home is unbelievable high the manager Carmen and her staff go beyond their job roles it's truly amazing the relationship they have with their residents I have and will never worry
about Bettys care they love her as I do and also they have been so kind to allow me overnight stay as she is not in best of health it's like home from home please if your looking for a place for your loved one pop in and see for yourself I can 100% recommend this care home above the others in Darlington give your loved ones the best care possible to go to the Grange Darlington I also want to say a massive thank you to them all for everything and to mention Kingsley who was amazing with Betty if you want the best choose this care home and have peace of mind for your loved ones many thanks again Dawn
02 September 2025
My 89 year father has only been a resident at The Grange for four days, following a few months in hospital and a short stay in another care home. The week before he moved to The Grange we all had serious concerns that he had given up on life and despite all our efforts, he would not leave his bed,
preferring to sleep the days away. After only these four days at The Grange, my father has returned to his happy old self. The manager and her team have truly been amazing in motivating my father into engaging with other residents, taking pride in himself again and in just enjoying life again. My family and I can't thank the manager and her team enough for the amazing care they have already taken of my father and making sure his first week has been such a success.
15 August 2025
My husband has been in this care home for 1 1/2 years and I am very happy with his treatment and care. His carers are kind and they do their best to make each and every resident as comfortable as possible. My husband can be extremely difficult and they are patient and take time to help and reassure
him. The carers in this home need medals for their love and care.
29 April 2025
My husband was in The Grange Care Home for approximately 2-and-a-half years. He was very happy and content from first going in, never questioning why he was in there. The staff were all lovely and caring, from management to all the staff. We had our little differences but overall we were happy and
my husband was content which helped me a lot, especially in his final days.
07 April 2025
Mam was referred to The Grange Care Home after being hospitalised. It had become apparent that she was no longer capable of looking after herself. The staff at The Grange have made her so welcome and the attention to detail for personal care is 100%. The staff and management are so friendly and
pleasant, always smiling and creating a lovely atmosphere in the home. They are also always available to answer any questions family members may have. The rooms and facilities are very clean and the home has plenty of well-organised rooms for residents and their visitors to relax. The food is excellent, with plenty of choice and drinks are always available. There are regular activities and sometimes live singers. All in all, I can now sleep at night, knowing that Mam is safe and secure and coming to no harm.
21 February 2025
My brother has been in The Grange Care Home nearly a year. He's had excellent care. The care that the management and staff have given him has been to a high standard. They're professional, friendly and polite.
13 January 2025
Very kind and friendly staff, just do a good job looking after the residents.
08 January 2025
Mam initially went into The Grange Care Home temporarily after a three week hospital stay as she was unable to care for herself. After further assessment the decision was made that it would be safer for her to become a permanent resident. This decision was made far easier for our family as The
Grange offers a very caring atmosphere for both residents and relatives. Although mam was distressed at this decision a member of staff realised what was happening and dealt compassionately with the situation. Both management and carers are to be commended at this care home and I feel real peace of mind knowing that my mum is being so well cared for.
12 December 2024
In our opinion as a family of four The Grange Care Home is the perfect home for our lovely mum. The staff are outstanding. Carers are not only wonderful to Mum but also give great support to us as a family. Cleaners also are friendly and often have a little chat and also a lovely smile. Thank you
The Grange for all your support.
26 November 2024
My sister has been a resident at The Grange for six months. She has dementia. I'm so pleased to have found a care home for my sister where I know she is safe and happy. The Grange is, in my opinion, a really excellent care home, especially for dementia residents. The facilities and surroundings are
well adapted for dementia patients and the staff are caring and friendly. They go to great lengths to make the surroundings attractive and stimulating. I visit my sister most days for a quick visit with her dog and we always feel welcome.
19 November 2024
The manager keeps me up to date with all matters related to my mum. I am so relieved to know my mum in a place where she is cared for, valued and respected.
The Grange have a person centered approach, so my mum is seen and respected as a unique individual who's past and life story is integral to
the person she is now. It's not forgotten.
So the person is not lost.
07 November 2024
My 95-year-old dad has now been resident at The Grange for almost 18 months. His health has been up and down but at all times he is treated with the utmost care and respect by the staff who go out of their way to make Dad feel at home. As we his family live quite some distance away we are not able
to visit quite as often as we would like. However, we do keep in touch with regular video and phone calls and staff are always happy to facilitate these to keep up regular communication, which is so important. Thank you to the manager and her staff for all they do for our dad, which is very much appreciated.