Submit a Review for The Grange Care Home
Whinbush Way, Darlington, DL1 3PT
View Full Details of The Grange Care HomeLatest Reviews for The Grange Care Home
30 September 2025
My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are professional, compassionate, helpful and keep me informed of any changes in my dads circumstances. I would and have recommended The Grange to people.
30 September 2025
My mother in law has been a resident here a the wonderful grange in Darlington for many years my trust in this care home is unbelievable high the manager Carmen and her staff go beyond their job roles it's truly amazing the relationship they have with their residents I have and will never worry about Bettys care they love her as I do and also they have been so kind to allow me overnight stay as she is not in best of health it's like home from home please if your looking for a place for your loved one pop in and see for yourself I can 100% recommend this care home above the others in Darlington give your loved ones the best care possible to go to the Grange Darlington I also want to say a massive thank you to them all for everything and to mention Kingsley who was amazing with Betty if you want the best choose this care home and have peace of mind for your loved ones many thanks again Dawn
02 September 2025
My 89 year father has only been a resident at The Grange for four days, following a few months in hospital and a short stay in another care home. The week before he moved to The Grange we all had serious concerns that he had given up on life and despite all our efforts, he would not leave his bed, preferring to sleep the days away. After only these four days at The Grange, my father has returned to his happy old self. The manager and her team have truly been amazing in motivating my father into engaging with other residents, taking pride in himself again and in just enjoying life again. My family and I can't thank the manager and her team enough for the amazing care they have already taken of my father and making sure his first week has been such a success.
15 August 2025
My husband has been in this care home for 1 1/2 years and I am very happy with his treatment and care. His carers are kind and they do their best to make each and every resident as comfortable as possible. My husband can be extremely difficult and they are patient and take time to help and reassure him. The carers in this home need medals for their love and care.
29 April 2025
My husband was in The Grange Care Home for approximately 2-and-a-half years. He was very happy and content from first going in, never questioning why he was in there. The staff were all lovely and caring, from management to all the staff. We had our little differences but overall we were happy and my husband was content which helped me a lot, especially in his final days.
07 April 2025
Mam was referred to The Grange Care Home after being hospitalised. It had become apparent that she was no longer capable of looking after herself. The staff at The Grange have made her so welcome and the attention to detail for personal care is 100%. The staff and management are so friendly and pleasant, always smiling and creating a lovely atmosphere in the home. They are also always available to answer any questions family members may have. The rooms and facilities are very clean and the home has plenty of well-organised rooms for residents and their visitors to relax. The food is excellent, with plenty of choice and drinks are always available. There are regular activities and sometimes live singers. All in all, I can now sleep at night, knowing that Mam is safe and secure and coming to no harm.
21 February 2025
My brother has been in The Grange Care Home nearly a year. He's had excellent care. The care that the management and staff have given him has been to a high standard. They're professional, friendly and polite.
13 January 2025
Very kind and friendly staff, just do a good job looking after the residents.
08 January 2025
Mam initially went into The Grange Care Home temporarily after a three week hospital stay as she was unable to care for herself. After further assessment the decision was made that it would be safer for her to become a permanent resident. This decision was made far easier for our family as The Grange offers a very caring atmosphere for both residents and relatives. Although mam was distressed at this decision a member of staff realised what was happening and dealt compassionately with the situation. Both management and carers are to be commended at this care home and I feel real peace of mind knowing that my mum is being so well cared for.
12 December 2024
In our opinion as a family of four The Grange Care Home is the perfect home for our lovely mum. The staff are outstanding. Carers are not only wonderful to Mum but also give great support to us as a family. Cleaners also are friendly and often have a little chat and also a lovely smile. Thank you The Grange for all your support.
26 November 2024
My sister has been a resident at The Grange for six months. She has dementia. I'm so pleased to have found a care home for my sister where I know she is safe and happy. The Grange is, in my opinion, a really excellent care home, especially for dementia residents. The facilities and surroundings are well adapted for dementia patients and the staff are caring and friendly. They go to great lengths to make the surroundings attractive and stimulating. I visit my sister most days for a quick visit with her dog and we always feel welcome.
19 November 2024
The manager keeps me up to date with all matters related to my mum. I am so relieved to know my mum in a place where she is cared for, valued and respected. The Grange have a person centered approach, so my mum is seen and respected as a unique individual who's past and life story is integral to the person she is now. It's not forgotten. So the person is not lost.
07 November 2024
My 95-year-old dad has now been resident at The Grange for almost 18 months. His health has been up and down but at all times he is treated with the utmost care and respect by the staff who go out of their way to make Dad feel at home. As we his family live quite some distance away we are not able to visit quite as often as we would like. However, we do keep in touch with regular video and phone calls and staff are always happy to facilitate these to keep up regular communication, which is so important. Thank you to the manager and her staff for all they do for our dad, which is very much appreciated.
23 September 2024
I am so pleased with the service you offer. All of your staff are friendly and helpful. Nothing is too much trouble. They smile and talk to you. The building is set out so nice. Very much like a persons true home. If there is an issue, the staff act very fast to resolve any issues. I'm so happy my dad is in your care. Thank you.
25 July 2024
After being admitted to hospital by social workers was told by them to rehab to get my confidence back. The Grange is excellent and caring.
09 July 2024
I do not want my Mim and Dad to leave here and go anywhere else. They are happy here and my sister and I are very happy visiting. The staff are brilliant.
08 July 2024
I am very happy with the care given to my mum while she's been residing at The Grange. She has come on leaps and bounds since arriving here and is walking independently, is relaxed and looks at home. The carers are brilliant, all very friendly, caring and knowledgeable about their residents. I've met the manageress today who is also lovely. A big thank you to The Grange.
21 June 2024
It's my first experience of a nursing home so I can only say what I see. The staff are very friendly and helpful but I just don't think there is enough of them.
23 May 2024
The Grange Care Home cannot be faulted. The staff and management go out of their way to make me feel at ease and have been there to sort out any problems or issues. They have supported me and helped me whereas I have had very little support from my GP surgery. The staff at the surgery on the switchboard are not medically trained and therefore can only say very little to help. The food at The Grange is also very good and I get healthy portions.
26 April 2024
There has been a massive improvement to the cleanliness of the home, new carpets have made a massive difference. Love the sensory display and newly decorated lounge. All of this makes a better environment for residents, visitors, family and staff. Great relationship, communication between staff, residents and visitors. Please could we have fitted sheets and more flannels.
Latest Reviews for The Grange Care Home
30 September 2025
My father has been a resident for about 7 months and in that time hes been very well looked after in difficult circumstances, the staff are professional, compassionate, helpful and keep me informed of any changes in my dads circumstances. I would and have recommended The Grange to people.
30 September 2025
My mother in law has been a resident here a the wonderful grange in Darlington for many years my trust in this care home is unbelievable high the manager Carmen and her staff go beyond their job roles it's truly amazing the relationship they have with their residents I have and will never worry about Bettys care they love her as I do and also they have been so kind to allow me overnight stay as she is not in best of health it's like home from home please if your looking for a place for your loved one pop in and see for yourself I can 100% recommend this care home above the others in Darlington give your loved ones the best care possible to go to the Grange Darlington I also want to say a massive thank you to them all for everything and to mention Kingsley who was amazing with Betty if you want the best choose this care home and have peace of mind for your loved ones many thanks again Dawn
02 September 2025
My 89 year father has only been a resident at The Grange for four days, following a few months in hospital and a short stay in another care home. The week before he moved to The Grange we all had serious concerns that he had given up on life and despite all our efforts, he would not leave his bed, preferring to sleep the days away. After only these four days at The Grange, my father has returned to his happy old self. The manager and her team have truly been amazing in motivating my father into engaging with other residents, taking pride in himself again and in just enjoying life again. My family and I can't thank the manager and her team enough for the amazing care they have already taken of my father and making sure his first week has been such a success.
15 August 2025
My husband has been in this care home for 1 1/2 years and I am very happy with his treatment and care. His carers are kind and they do their best to make each and every resident as comfortable as possible. My husband can be extremely difficult and they are patient and take time to help and reassure him. The carers in this home need medals for their love and care.
29 April 2025
My husband was in The Grange Care Home for approximately 2-and-a-half years. He was very happy and content from first going in, never questioning why he was in there. The staff were all lovely and caring, from management to all the staff. We had our little differences but overall we were happy and my husband was content which helped me a lot, especially in his final days.
07 April 2025
Mam was referred to The Grange Care Home after being hospitalised. It had become apparent that she was no longer capable of looking after herself. The staff at The Grange have made her so welcome and the attention to detail for personal care is 100%. The staff and management are so friendly and pleasant, always smiling and creating a lovely atmosphere in the home. They are also always available to answer any questions family members may have. The rooms and facilities are very clean and the home has plenty of well-organised rooms for residents and their visitors to relax. The food is excellent, with plenty of choice and drinks are always available. There are regular activities and sometimes live singers. All in all, I can now sleep at night, knowing that Mam is safe and secure and coming to no harm.
21 February 2025
My brother has been in The Grange Care Home nearly a year. He's had excellent care. The care that the management and staff have given him has been to a high standard. They're professional, friendly and polite.
13 January 2025
Very kind and friendly staff, just do a good job looking after the residents.
08 January 2025
Mam initially went into The Grange Care Home temporarily after a three week hospital stay as she was unable to care for herself. After further assessment the decision was made that it would be safer for her to become a permanent resident. This decision was made far easier for our family as The Grange offers a very caring atmosphere for both residents and relatives. Although mam was distressed at this decision a member of staff realised what was happening and dealt compassionately with the situation. Both management and carers are to be commended at this care home and I feel real peace of mind knowing that my mum is being so well cared for.
12 December 2024
In our opinion as a family of four The Grange Care Home is the perfect home for our lovely mum. The staff are outstanding. Carers are not only wonderful to Mum but also give great support to us as a family. Cleaners also are friendly and often have a little chat and also a lovely smile. Thank you The Grange for all your support.
26 November 2024
My sister has been a resident at The Grange for six months. She has dementia. I'm so pleased to have found a care home for my sister where I know she is safe and happy. The Grange is, in my opinion, a really excellent care home, especially for dementia residents. The facilities and surroundings are well adapted for dementia patients and the staff are caring and friendly. They go to great lengths to make the surroundings attractive and stimulating. I visit my sister most days for a quick visit with her dog and we always feel welcome.
19 November 2024
The manager keeps me up to date with all matters related to my mum. I am so relieved to know my mum in a place where she is cared for, valued and respected. The Grange have a person centered approach, so my mum is seen and respected as a unique individual who's past and life story is integral to the person she is now. It's not forgotten. So the person is not lost.
07 November 2024
My 95-year-old dad has now been resident at The Grange for almost 18 months. His health has been up and down but at all times he is treated with the utmost care and respect by the staff who go out of their way to make Dad feel at home. As we his family live quite some distance away we are not able to visit quite as often as we would like. However, we do keep in touch with regular video and phone calls and staff are always happy to facilitate these to keep up regular communication, which is so important. Thank you to the manager and her staff for all they do for our dad, which is very much appreciated.
23 September 2024
I am so pleased with the service you offer. All of your staff are friendly and helpful. Nothing is too much trouble. They smile and talk to you. The building is set out so nice. Very much like a persons true home. If there is an issue, the staff act very fast to resolve any issues. I'm so happy my dad is in your care. Thank you.
25 July 2024
After being admitted to hospital by social workers was told by them to rehab to get my confidence back. The Grange is excellent and caring.
09 July 2024
I do not want my Mim and Dad to leave here and go anywhere else. They are happy here and my sister and I are very happy visiting. The staff are brilliant.
08 July 2024
I am very happy with the care given to my mum while she's been residing at The Grange. She has come on leaps and bounds since arriving here and is walking independently, is relaxed and looks at home. The carers are brilliant, all very friendly, caring and knowledgeable about their residents. I've met the manageress today who is also lovely. A big thank you to The Grange.
21 June 2024
It's my first experience of a nursing home so I can only say what I see. The staff are very friendly and helpful but I just don't think there is enough of them.
23 May 2024
The Grange Care Home cannot be faulted. The staff and management go out of their way to make me feel at ease and have been there to sort out any problems or issues. They have supported me and helped me whereas I have had very little support from my GP surgery. The staff at the surgery on the switchboard are not medically trained and therefore can only say very little to help. The food at The Grange is also very good and I get healthy portions.
26 April 2024
There has been a massive improvement to the cleanliness of the home, new carpets have made a massive difference. Love the sensory display and newly decorated lounge. All of this makes a better environment for residents, visitors, family and staff. Great relationship, communication between staff, residents and visitors. Please could we have fitted sheets and more flannels.