






The Grange Residential Care Home is dedicated to offering both residential and dementia care.
This modern facility has seventy-four bedrooms, with some suitable for people with mobility issues, and is always well-staffed to ensure that residents can always receive carers' attention at any time of the day or night.
Located in a pleasant area of Darlington, service users are supported in continuing their personal freedoms in the local community and within the home itself.
Care Provided by The Grange Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
The price(s) shown are provided by the care home. Contact The Grange Care Home for full pricing details and T&Cs.
Contact The Grange Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Highgate Care Services Ltd
- Private Owned
Person in charge
- Carmen Miclea (Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (74)
Visiting
- All visitors welcome.
Parking
- Large Car park on site
The Grange Care Home Reviews (121)
The Grange Care Home has a Review Score of 9.7 (9.709) out of 10, based on 23 reviews in the last 2 years.
Over all time The Grange Care Home has 121 reviews.
Mum has spent a few weeks in respite after Dad was taken into hospital after having a stroke. Mum is enjoying her time there and the carers and manager have been extremely helpful, caring and understanding with both Mum and the family during this very difficult time. Mum is really enjoying the activities and the staff are really making her feel at home.
Dear Elaine, thank you so much for your kind words. Looking after Mom and offering support to you and your family is very rewarding to us and it is always a pleasure. I will pass your kind words to all staff at The Grange.
Overall, Mum is cared for in an excellent, caring manner. Staff are very attentive and ensure she is comfortable at all times, often helping with eating and drinking. She is assessed regularly and always pulls through from any health issues, due to the caring nature of the staff. She feels safe and is looked after extremely well.
Dear Jim, many thanks for taking the time to review our home. All feedback is appreciated and assists in driving the already high standards. Your kind words are greatly appreciated and I will, of course, forward them on to Carmen and my colleagues at The Grange.
My brother-in-law is sensory impaired and has lived in The Grange for three years now. All the staff are marvellous with him and have really taken the time to get to know him. He is very happy there and very well looked after. Staff are all very friendly and caring. We have peace of mind, knowing he is well looked after.
Many thanks for taking the time to review our home. It is our pleasure and privilege to care for your brother-in-law. Your feedback and kind words are greatly appreciated and I will, of course, pass them on to Carmen and her team at The Grange.
My father has been in a number of care and respite facilities over the past few years and the Grange is the best home he has been in so far. Very caring staff, who are well organised, giving me the confidence he is being well looked after.
Thank you for your kind words, I will let the staff know.
I visited Mother in the care home's lounge for the first time in a year. Today was her Mother's Day; missed it last year! She was happy to hold hands; she loved her card and present, she was the same Mother that I held hands with a year ago. The care staff kept her safe, nursed her back to health when she was poorly and made it possible for her to hold my hands again. Thank you.
We recently lost my amazing grandad; he really was a cheeky chap. From the moment he went into The Grange Care Home, we, as a family, knew he was truly in the best care. We couldn’t have asked for him to be cared for any better. The last year has been undoubtedly hard for you as a care home, but I can truly say I felt the carers looked after him as if we was one of their own family, and for us, this has brought such comfort.
As a nurse myself, I know the pressure that goes alongside caring for people during Covid, I have been so impressed with the high-quality standard of care I have seen from your staff, the compassion is evident in all members of the team I have met, this is obviously a vocation not only a job, and that really does show. I really can't put into words how much him being with you in the latter days of his life meant to us as a family, knowing he was surrounded by people who knew him and truly did care for him.
Thank you for continuing to care for my grandma; you are amazing.
Thank you for your very kind comments; it was a pleasure looking after your Grandad.
It's difficult to do a review when you live so far away, in a time of Covid, but my mum seems to be as happy as she can be given her condition and always tell me on the phone, which has been our main contact over the past year, that she's happy. The staff are usually very nice and helpful, particularly two ladies. And if I don't get through to a staff member working with Mum, the manager always gets back with all updates on how she's doing.
Thank you for your comments; you can contact me at any time.
I will not be able to do a full review of The Grange as since Dad was admitted, I have been unable to come inside, other than the pod. However, I have been especially impressed by the staff who have WhatsApp'd me randomly to chat with Dad. They have been very accommodating when my sister and I have rung asking for support to contact him too. Also, if we ring asking for someone to go and give Dad support during a confessed episode, they respond quickly. Staff are so willing to go the extra mile and keep families informed and are patient and friendly.
Thank you for your review; these are challenging times for us all, but there is light at the end of the tunnel.
My mother has been a resident for over two years, and at the age of 96, she is thriving. She receives great care, good nutrition and frequent actives. I recommend The Grange. Thank you.
Thank you for your kind review; it is a pleasure looking after your Mum.
My mother entered The Grange Care Home shortly after Christmas 2020. Within a few weeks, we were in lockdown, and I was unable to visit the home. It is very difficult for me to give an overall assessment, so I can only make a judgement based on that short period of time and my links to the home via telephone. The home has been very quick to inform me of any problems with my mother, and I am pleased with the care she is receiving.
Thank you for your review. Lockdown has been hard for everyone, but there is light at the end of the tunnel.
I have found all staff to be pleasant, polite and helpful in any enquiries I have made about my aunt. They have also been very cheerful in what is considered the most depressing and difficult times that anyone has had to face in recent history!
Thank you for your kind words; we will always keep smiling.
From the moment I telephoned enquiring about emergency respite care to now (a month on), I have experienced friendly, professional and dignified response in all my dealings with The Grange. Management, seniors and carers alike have made a difficult time as reassuring as possible with many 'going the extra mile' as possible. This would have been wonderful; but to do it in the middle of a pandemic and treat both my aunt and myself with humanity, care and understanding and keep us in regular contact is amazing. They sometimes take a while to answer the phone, but every aspect of care has been attended to - I'd certainly recommend them!
Thank you for your kind review. I will pass your comments on to the rest of the team.
The staff have looked after Mum over this last very trying 12-months. Their care and support have been exceptional under very difficult times. Mum is now on full nursing care after fracturing her leg and is now unable to walk and support herself.
Thank you for your kind words. I will pass them on to all concerned.
First experience of care facilities, but reassured by management and staff who are supportive, knowledgable and experienced. Staff, no matter their role, are friendly and show genuine concern and affection for the resident and their families. It has made a difficult decision much more bearable.
Thank you for your kind words; I will pass your comments onto all the team.
My mother is quite happy here, after taking a while to settle in. The staff take good care of her both socially and medically. I have regular access, bearing in mind current Covid restrictions. All in all, very satisfactory.
Thank you for the review. These are strange times we are living in at the moment but being abele to see each other makes all the difference.
They continued to provide an extremely high level of care during an extremely frightening period of time. How they continued to retain their positivity and friendliness during these past months, I don't know, but I can't find words to express my gratitude to each one of them.
This has not been an easy time for anyone but keeping positive helps us all get to the end.
The Grange has been "home" to my mother for 11-years. The staff have made the transition from normal family life to living alone as a widow and frightened by dementia. Mum has been in more need over the past few years as her dementia has advanced. Understanding, care and patience play an important part in daily life in the home, and it's vital for families to be assured their loved one is given the best care possible.
It is great to know that your mother feels that The Grange is her home.
We find all staff caring and cheerful, very good with our brother who is dual sensory impaired. We get peace of mind to know he is well looked after in a warm and friendly care home.
Thank you for your kind review at this particularly hard time for us all.
My father has been a resident in The Grange since December 2018. The care he has received has been fantastic. All the staff are so friendly and helpful. No matter what time of day I go in, the staff are so cheerful. During these very stressful and hard times we are going through at the moment I have the utmost respect for the way all the staff are managing to cope, I know I could not work in that environment. They are so brave putting all residents needs first. Each and every one of them are worth their weight in gold! Only in these circumstances are they being recognised for their true worth. Thank you from the bottom of my heart.
Thanks for the very nice review Graeme it is a pleasure to look after your dad.
The Grange is a care home specialising in patients with dementia type diseases. It has a wonderful atmosphere with the staff always displaying a very caring attitude. The activities for the residents are second to none, are regular and they stimulate and entertain. My wife and I commend all staff for the professional way they have dealt with covid-19, ultimately putting their resident's welfare above and beyond all danger. Congratulations, the mother-in-law is very happy here.
Thank you for your kind words. We do try to keep all our residents stimulated particularly at this time. I will pass your comments on to the staff and thank you for your review
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 November 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (1)
There are no news items for The Grange Care Home.
- 15 Aug 2026Organiser: The Grange Care Home
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Grange Care Home.
Accreditations
There are no accreditations posted yet for The Grange Care Home.
Meet the Team (3)

I have worked at The Grange for 8 years. I am very outgoing and enjoy helping our residents to be looked after as they would wish to be and making The Grange a Home from Home.
Out of work, I enjoy doing things with my young son.

Outside of work I enjoy doing Crafts and seeing my grandkids.

I have worked at the Grange for over twelve years. I started as a domestic then worked as an Activity coordinator before becoming Housekeeper. I enjoy working at the Grange and helping to look after the residents. Last year, 2020, I was presented with a Company Award recognising my achievements at the Grange.
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