The Grange Care Home

We find all staff caring and cheerful, very good with our brother who is dual sensory impaired. We get peace of mind to know he is well looked after in a warm and friendly care home.

My father has been a resident in The Grange since December 2018. The care he has received has been fantastic. All the staff are so friendly and helpful. No matter what time of day I go in, the staff are so cheerful. During these very stressful and hard times we are going through at the moment I have the utmost respect for the way all the staff are managing to cope, I know I could not work in that environment. They are so brave putting all residents needs first. Each and every one of them are worth their weight in gold! Only in these circumstances are they being recognised for their true worth. Thank you from the bottom of my heart.

The Grange is a care home specialising in patients with dementia type diseases. It has a wonderful atmosphere with the staff always displaying a very caring attitude. The activities for the residents are second to none, are regular and they stimulate and entertain. My wife and I commend all staff for the professional way they have dealt with covid-19, ultimately putting their resident's welfare above and beyond all danger. Congratulations, the mother-in-law is very happy here.

The current pandemic has illustrated the above even more clearly. They deserve the highest praise at present. My only concern at this time is it's very difficult to contact The Grange. The phone has not been answered but this is understandable during this very busy time. This is not a complaint, merely an observation. I know if anything untoward occurred with my mother, I would be immediately informed.

My brother was cared for at The Grange for just over a year, he unfortunately passed away just before Christmas. Throughout the whole time he was at the home he was cared for with dignity by lovely, friendly staff who made The Grange his home. He loved being in the Garden Room. The meals and cakes/snacks always looked inviting and homemade. He was a character and took a bit of getting used to but all the staff looked after him brilliantly to the very end for which we will never be able to thank them enough.

The Grange is the best care home in the area. The staff are excellent and treat people in the care home with dignity.

Staff are very good but there is not enough of them. A few of the regular staff that have been there a long time have left for other jobs in care homes.

Cannot praise staff enough for their care. The resident is really happy and settled.

Many thanks to the manager and all of your very kind team for looking after my father-in-law. You know he recently passed away and we couldn’t have wanted him to be anywhere else than with you and your team of caring people. We never had to worry about him because we knew he was in a very good care home, unlike some, it is clean and organised and staffed by fabulous people. You all made his last years very comfortable, and again we can’t thank you all enough. We will be calling back in a few weeks with a little thank you present for you all. Best regards.

No care review including family for several years. Lack of stimulation. Lack of communication between staff and residents. Some good staff but no consistency.

My mam has been a permanent resident since March 2018, mam and I cannot praise every member of staff enough. Each time I visit mam, 3 or 4 times a week, she tells me how happy she is. Nothing is too much trouble, I can see for myself what a happy place it is. Mam needs helps with toilet and washing etc. They always help with a smile on their face. When I leave it makes me feel good to know mam is happy and in safe hands. Good.

When visiting my sister I find she is very content with no complaints. The staff are very helpful who will listen to any remarks I have to say. As a member of Age Concern Ukelele Band, we enjoy entertaining when asked to play.

My Mam has been at the home for over four years and I have found everything good and the staff are all friendly and good at their job.

I am happy with the care.

Since my Mam came to the home she has been well looked after. The care is reasonably good as have all things. Little things crop up what is not dealt with asap, but overall the home is good and I am happy with things and my Mam has a couple of good friends in the home. Thanks.

Highly recommend this home.

I am really happy with the care at The Grange the staff are all friendly and professional. My wife is also happy here. Excellent care provided.

I cannot comment on food and drink and activities, as I am not here when given.

Lovely place, clean and tidy. The staff are terrific, I just cannot fault The Grange at all. They are looking after my mother and doing a grand job. Keep up the good work.

My mother in law has recently been admitted to the Grange from another care home and her first day found her very apprehensive.

The caring and attentive staff soon put her at ease and now she is very settled and at ease in her new surroundings.